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題名:家庭對工作衝突、職場歡樂體驗與工作滿意度關係之研究
書刊名:鄉村旅遊研究
作者:梁英文林家瑜
作者(外文):Liang, Ying WenLin, Chia Yu
出版日期:2015
卷期:8:1
頁次:頁39-50
主題關鍵詞:家庭對工作衝突職場歡樂體驗工作滿意度國際觀光旅館Work-to-family conflictExperienced fun in workplaceJob satisfactionIinternational tourist hotel
原始連結:連回原系統網址new window
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  • 被引用次數被引用次數:期刊(0) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:0
  • 共同引用共同引用:10
  • 點閱點閱:11
本研究主要目的為探討國際觀光旅館員工之家庭對工作衝突、職場歡樂體驗與工作滿意度三者之間的關係,並探討職場歡樂體驗對家庭對工作衝突與工作滿意度的幹擾效果。本研究是以台灣27家國際觀光旅館員工為主要研究對象,調查期間為2014年2月至3月。採取單位大小不等的二階段(地區)抽樣集群方式抽取樣本並使用結構式問卷進行調查,總計回收463份,刪除無效及資料不完整問卷13份,實際回收450份。本研究隨後將調查資料進行相關分析及階層迴歸分析。結果顯示「工作對家庭衝突」對「工作滿意度」有顯著正向顯影響,「職場歡樂體驗」對「工作滿意度」有顯著正向影響,但職場歡樂體驗對工作對家庭衝突與工作滿意度的關係無顯著幹擾效果,亦即職場歡樂體驗並未能顯著地降低工作對家庭衝突對工作滿意度之影響。本研究結果可提供日後學者及業界研究參考及管理之實務運用。
This study is to investigate the relationships among work-to-family conflict, experienced fun in workplace and job satisfaction in the international tourist hotels. Furthermore, moderating effect of experienced fun in workplace on the relationship between work-to-family conflict and job satisfaction is also examined in this study. Employees of 27 international tourist hotels in Taiwan were surveyed. Data was collected from February to March 2014. A structural questionnaire was used to collect data. A two-step unequal unit cluster sampling and face-to-face interview was conducted in this study. The procedure resulted in interviewing 463 employees. Thirteen invalid questionnaires were excluded resulting in 450 usable responses. Subsequently, correlation analysis and hierarchical regression analysis were employed in this study. The results of this study indicate that work-to-family conflict has significantly negative effect on job satisfaction and experienced fun in workplace has significantly positive effect on job satisfaction. The results show that experienced fun in workplace has no significant moderating effect on the relationship between work-to-family conflict and job satisfaction. It means that experienced fun in workplace cannot significantly reduce the effect of work-to-family conflict on job satisfaction. The results may provide some useful information for further researchers and provide some implications for management references.
期刊論文
1.林添鵬、廖珮妏、余鑑、于俊傑(20121200)。外籍勞工人格特質、工作特性與工作滿意度之研究:營造業為例。台灣勞動評論,4(2),221-250。new window  延伸查詢new window
2.顏弘欽(20130100)。心有餘,而力不足?「家庭對工作衝突」對教師組織公民行為的影響。教育經營與管理研究集刊,9,61-90。new window  延伸查詢new window
3.Fold, M. T.、Heinen, B. A.、Langkamer, K. L.(2007)。Work and family satisfaction and conflict: A meta-analysis of cross-domain relations。Journal of Applied Psychology,92,57-80。  new window
4.Brown, Steven P.、Peterson, Robert A.(1993)。Antecedents and Consequences of Salesperson Job Satisfaction: Meta-Analysis and Assessment of Causal Effects。Journal of Marketing Research,30(1),63-77。  new window
5.Aldag, R.、Sherony, K.(2001)。A spoonful of sugar: some thoughts on fun at work。Current Issues in Management,1(1),62-76。  new window
6.Ford, R. C.、McLaughlin, F. S.、Newstrom, J. W.(2003)。Questions and answers about fun at work。Human Resource Planning,26(4),18-34。  new window
7.Karl, K.、Peluchette, J.、Harland, L.(2007)。Is fun for everyone? Personality differences in healthcare providers' attitudes toward fun。Journal of Health & Human Services Administration,29(4),409-447。  new window
8.Lamm, E.、Meeks, M. D.(2009)。Workplace fan: the moderating effects of generational differences。Employee Relations,31(6),613-631。  new window
9.Young, G. C.、Junehee, K. W.、Wansoo, K.(2012)。Effects of attitudes vs experience of workplace fun on employee behaviors: Focused on Generation Y in the Hospitality industry。International Journal of Contemporary Hospitality Management,25(3),410-427。  new window
10.許士軍(19770500)。工作滿足、個人特徵與組織氣候--文獻檢討及實證研究。國立政治大學學報,35,13-56。  延伸查詢new window
11.Frone, Michael R.、Russell, Marcia、Cooper, M. Lynne(1992)。Antecedents and Outcomes of Work-Family Conflict: Testing a Model of the Work-Family Interface。Journal of Applied Psychology,77(1),65-78。  new window
12.Carlson, D. S.、Kacmar, K. M.、Williams, L. J.(2000)。Construction and initial validation of a multidimensional measure of work-family conflict。Journal of Vocational Behavior,56(2),249-276。  new window
13.Greenhaus, Jeffrey H.、Beutell, Nicholas J.(1985)。Sources of Conflict between Work and Family Roles。Academy of Management Review,10(1),76-88。  new window
14.Netemeyer, Richard G.、Boles, James S.、McMurrian, Robert(1996)。Development and validation of Work-Family conflict and Family-work conflict scales。Journal of Applied Psychology,81(4),400-410。  new window
會議論文
1.Karl, K.、Harland, L.(2005)。What's fun and what's not: an examination of age, gender difference, and attitudes toward fun activities at work。The midwest academy of management meeting。Chicago, IL。  new window
研究報告
1.交通部觀光局(2013)。中華民國102年11月份觀光統計月報。臺北市:交通部觀光局。  延伸查詢new window
學位論文
1.梁瑞安(1990)。國小教師組織溝通、角色壓力與組織承諾關係之研究(碩士論文)。國立高雄師範大學。  延伸查詢new window
2.黃隆民(1985)。國民中學教師角色衝突與工作滿意之關係(碩士論文)。國立臺灣師範大學。  延伸查詢new window
圖書
1.Hoppock, Robert(1935)。Job satisfaction。Random Harper。  new window
2.Porter, L. W.、Lawler, E. E.(1968)。Managerial attitude and performance。Illinois:Homewood Company。  new window
3.Herzberg, Frederich(1966)。Work and the nature of man。The World Publishing Co.。  new window
4.Kahn, Robert L.、Wolfe, Donald M.、Quinn, Robert P.、Snoek, J. Diedrick、Rosenthal, Robert A.(1964)。Organizational Stress: Studies in Role Conflict and Ambiguity。John Wiley & Sons, Inc.。  new window
 
 
 
 
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