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外文摘要
引文資料
題名:
職場霸凌與女性護理師照護病人安全態度之相關性探討
書刊名:
護理雜誌
作者:
林育萱
/
蕭淑代
/
林秋芬
/
楊勤熒
/
鍾明惠
作者(外文):
Lin, Yuh-hsuan
/
Hsiao, Sheen Shu-tai
/
Lin, Chiou-fen
/
Yang, Chyn-yng
/
Chung, Min-huey
出版日期:
2018
卷期:
65:1
頁次:
頁51-60
主題關鍵詞:
職場霸凌
;
病人安全態度
;
護理人員
;
Workplace bullying
;
Patient safety attitudes
;
Nurses
原始連結:
連回原系統網址
相關次數:
被引用次數:期刊(
3
) 博士論文(0) 專書(0) 專書論文(0)
排除自我引用:
3
共同引用:
53
點閱:8
背景:職場霸凌易導致受害者身心受創,造成照護品質低落,進而影響病人安全。目的:探討職場霸凌與女性護理師照護病人安全態度之相關性。方法:以橫斷性研究設計,採方便取樣,研究對象為某區域教學醫院的女性護理師,研究工具為結構式問卷,包括「個人基本資料表」、「負向行為事件量表」及「病人安全態度量表」。研究期間共發出問卷420份,納入分析之有效問卷共329份,回收率78.3%,資料收集後以SPSS 22.0套裝軟體進行資料分析。結果:研究發現女性護理師有29.8%的人表示曾遭受不同程度的職場霸凌,對病人安全態度平均得分為3.58(± 0.55),職場霸凌對女性護理師照護病人安全態度為顯著負相關(p < .01),且職場霸凌是女性護理師照護病人安全態度顯著預測因子。結論/實務應用:本研究建議主管主動關心及教育人員面對衝突時的因應技巧;組織管理者設置相關的通報機制以建構安全的工作環境,如此可減少職場霸凌,進而提升護理師照護病人安全態度,間接提升病人照護品質。
以文找文
Background: Workplace bullying is known to have a significant and detrimental effect on the physical and psychological outcomes of its victims. The reactions of victims to bullying may decrease clinical care outcomes and patient safety. Purpose: To explore the relationship between workplace bullying and the attitudes of female nurses toward the safety of their patients. Methods: This cross-sectional survey study used convenience sampling. Participants included female nurses from a regional teaching hospital. The research tool was a three-part, structured questionnaire that included a basic personal information datasheet, negative behavior scale, and patient safety attitude scale. The researcher distributed 420 questionnaires and collected 329 valid samples (valid return rate: 78.3%). Data were analyzed using SPSS software version 22.0. Results: The analysis found that 29.8% of the participants had suffered from various degrees of workplace bullying. The mean score for patient safety attitudes was 3.58 (standard deviation = 0.55). Workplace bullying and patient safety attitudes were negatively correlated (p < .1), and being a recipient of workplace bullying was identified as a significant predictor of attitudes toward patient safety. Conclusions: Based on the results, we suggest that supervisors should take the initiative to care for their nursing staffs and to provide them with training in conflict-oriented skills. Organization managers should set up relevant committee-notification mechanisms that construct the safe working environment necessary to reduce workplace bullying and to enhance the patient safety attitudes of nurses, which will indirectly improve the quality of patient care.
以文找文
期刊論文
1.
李偉強、簡淑芬、陳玉枝、黃東波、李建賢、李壽東(20080600)。中文版病人安全態度問卷信效度分析。臺灣公共衛生雜誌,27(3),214-222。
延伸查詢
2.
Einarsen, S.、Hoel, H.、Notelaers, G.(2009)。Measuring exposure to bullying and harassment at work: validity, factor structure and psychometric properties of the Negative Acts Questionnaire-Revised。Work & Stress,23(1),24-44。
3.
Farrell, Gerald A.、Bobrowski, Christina、Bobrowski, Peter(2006)。Scoping Workplace Aggression in Nursing: Findings from an Australian Study。Journal of Advanced Nursing,55(6),778-787。
4.
馬淑清、王秀紅、陳季員(20110800)。職場霸凌的概念分析。護理雜誌,58(4),81-86。
延伸查詢
5.
Demir, D.、Rodwell, J.(2012)。Psychosocial antecedents and consequences of workplace aggression for hospital nurses。Journal of Nursing Scholarship,44,376-384。
6.
蔡曉婷、宋雅雯、鄒理萍、黃夢婷、黃敏瑢、邱啟潤(20110800)。護理職場霸凌的因應方式。護理雜誌,58(4),87-92。
延伸查詢
7.
李選、白香菊、顏文娟(20100400)。臺灣護理人員職場暴力經驗及其相關因素研究。護理雜誌,57(2),61-69。
延伸查詢
8.
Berry, P. A.、Gillespie, G. L.、Gates, D.、Schafer, J.(2012)。Novice nurse productivity following workplace bullying。Journal of Nursing Scholarship,44(1),80-87。
9.
蔡曉婷、韓錦樺、陳麗芳、周汎澔(20140600)。護理職場霸凌與離職傾向及其相關因素探討--以南部某醫學中心為例。護理雜誌,61(3),58-68。
延伸查詢
10.
Faul, Franz、Lang, Alert-Georg、Erdfelder, Edgar、Buchner, Axel(2009)。Statistical power analyses using G*Power 3.1: Tests for correlation and regression analyses。Behavior Research Methods,41(4),1149-1160。
11.
Cox, S. J.、Cox, T.(1991)。The structure of employee attitudes to safety: A European example。Work and Stress,5(2),93-106。
12.
何清治、張睿欣、洪錦墩(20160400)。中部某區域教學醫院職場霸凌之研究。澄清醫護管理雜誌,12(2),39-48。
延伸查詢
13.
傅玲、陳淑芬、溫美蓉、劉淑言、齊珍慈(20161200)。護理職場霸凌對工作倦怠感及健康照護產能影響之研究。榮總護理,33(4),397-406。
延伸查詢
14.
Carter, M.、Thompson, N.、Crampton, P.、Morrow, G.、Burford, B.、Gray, C.、Illing, J.(2013)。Workplace bullying in the UK NHS: A questionnaire and interview study on prevalence, impact and barriers to reporting。BMJ Open,3(6),e002628。
15.
Chipps, E. M.、McRury, M.(2012)。The development of an educational intervention to address workplace bullying: A pilot study。Journal for Nurses in Professional Development,28(3),94-98。
16.
Clarke, J. R.、Lerner, J. C.、Marella, W.(2007)。The role of leader of health care organizations in patient safety。American Journal of Medical Quality,22(5),311-318。
17.
Gallagher, S. M.(2012)。Bullying, morale courage, patient safety, and the bariatric nurse。Bariatric Nursing & Surgical Patient Care,7(4),156-159。
18.
Giorgi, Gabriele、Ando, Mikayo、Arenas, Alicia、Shoss, Mindy Krischer、Leon-Perez, Jose Maria(2013)。Exploring personal and organizational determinants of workplace bullying and its prevalence in a Japanese sample。Psychology of Violence,3(2),185-197。
19.
Laschinger, H. K. S.(2014)。Impact of workplace mistreatment on patient safety risk and nurse-assessed patient outcomes。Journal of Nursing Administration,44(5),284-290。
20.
McNamara, S. A.(2012)。Incivility in nursing: Unsafe nurse, unsafe patients。AORN Journal,95(4),535-540。
21.
Nieva, V. F.、Sorra, J.(2003)。Safety culture assessment: A tool for improving patient safety in healthcare organizations。BMJ Quality & Safety,12(2),17-23。
22.
Simons, S.(2008)。Workplace bullying experienced by Massachusetts registered nurses and the relationship to intention to leave the organization。Advances in Nursing Science,31(2),E48-E59。
23.
Vincent, C.、Taylor-Adams, S.、Stanbhpoe, N.(1998)。Framework for analyzing risk and safety in clinical medicine。BMJ: British Medical Journal,316,1154-1157。
24.
Sexton, J. B.、Helmreich, R. L.、Neilands, T. B.、Rowan, K.、Vella, K.、Boyden, J.、Roberts, P. R.、Thomas, E. J.(2006)。The Safety Attitudes Questionnaire: Psychometric Properties, Benchmarking Data, and Emerging Research。BMC Health Services Research,6(1),(44)1-(44)10。
學位論文
1.
田佳杰(2009)。職場霸凌對空服員工作活力影響之相關研究--以社會支持為調節變項(碩士論文)。南台科技大學。
延伸查詢
2.
陳桂英(2013)。護理人員病人安全態度解釋因子的探討(碩士論文)。義守大學。
延伸查詢
其他
1.
行政院勞工委員會職業訓練局(20120603)。職場霸凌面面觀,http://file.ejob.gov.tw/happy/career/No_113/113a.html。
延伸查詢
2.
American Nurses Association(2013)。ANA panel aims to prevent violence, bullying in health care facilities,http://www.nursingworld.org/FunctionalMenuCategories/MediaResources/PressReleases/2015-NR/ANA-Panel-Aims-to-Prevent-Violence-Bullying-in-Health-Care-Facilities.html。
3.
Workplace Bullying Institute(2007)。Results of the 2007 WBI U.S. workplace bullying survey,http://www.workplacebullying.org/wbiresearch/wbi-2007。
4.
Workplace Bullying Institution(2014)。2014 WBI U.S. workplace bullying survey,http://workplacebullying.org/multi/pdf/WBI-2014-US-Survey.pdf。
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