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題名:殯葬禮儀商業模式公司面價值主張剖析與內部行銷之探討
書刊名:產業與管理論壇
作者:李志雄陳悅琴賴奎魁俞慧芸
作者(外文):Lee, Chin-hsiungChen, Yueh-chinLai, Kuei-kueiYu, Hui-yun
出版日期:2018
卷期:20:2
頁次:頁32-62
主題關鍵詞:内部行銷商業模式紮根理論價値主張殯葬禮儀服務Internal marketingBusiness modelGrounded theoryValue ropositionFuneral service
原始連結:連回原系統網址new window
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  • 被引用次數被引用次數:期刊(0) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:0
  • 共同引用共同引用:37
  • 點閱點閱:51
期刊論文
1.Amit, R.、Zott, C.(2012)。Creating value through business model innovation。MIT Sloan Management Review,53(3),41-49。  new window
2.Mosley, R. W.(2007)。Customer experience, organisational culture and the employer brand。Journal of Brand Management,15(2),123-134。  new window
3.柯承恩(20080700)。商業模式與文化產業發展在台灣。經濟前瞻,118,104-112。  延伸查詢new window
4.Stewart, D. W.、Zhao, Qin(2000)。Internet Marketing, Business Models, and Public Policy。Journal of Public Policy & Marketing,19(2),287-296。  new window
5.黃芝勤、徐福全(20070100)。臺灣殯葬禮儀人員工作價值觀與執業角色自我定位關係之研究--以中部地區為例。生死學研究,5,163-208。new window  延伸查詢new window
6.王智宏、李孟軒(20140300)。構建殯葬禮儀師績效考核指標系統。管理資訊計算,3(1),158-166。new window  延伸查詢new window
7.Greene, Walter E.、Walls, Gary D.、Schrest, Larry J.(1994)。Internal Marketing: The Key to External Marketing Success。Journal of Services Marketing,8(4),5-13。  new window
8.Osterwalder, Alexander、Pigneur, Yves、Tucci, Christopher L.(2005)。Clarifying business models: Origins, present, and future of the concept。Communications of the association for Information Systems,16,(1)1-(1)25。  new window
9.Berry, L. L.(1981)。The employee as customer。Journal of Retail Banking,3(1),33-40。  new window
10.Bansal, H. S.、Mendelson, M. B.、Sharma, B.(2001)。The impact of internal marketing activities on external marketing outcomes。Journal of Quality Management,6(1),61-76。  new window
11.Gummesson, E.(1998)。Implementation requires a relationship marketing paradigm。Journal of the Academy of Marketing Science,26(3),242-249。  new window
12.Hales, C.(1994)。"Internal marketing" as an approach to human resource management: A new perspective or a metaphor too far?。Human Resource Management Journal,5(1),50-71。  new window
13.Barnes, B. R.、Fox, M. T.、Morris, D. S.(2004)。Exploring the Linkage between Internal Marketing, Relationship Marketing and Service Quality: A Case Study of A Consulting Organization。Total Quality Management & Business Excellence,15(5/6),593-601。  new window
14.Lewis, M. A.(2000)。Lean production and sustainable competitive advantage。International Journal of Operations & Production Management,20(8),959-978。  new window
15.Zott, Christoph、Amit, Raphael(2010)。Business Model Design: An Activity System Perspective。Long Range Planning,43(2/3),216-226。  new window
16.Sasser, W. E.、Arbeit, S. P.(1976)。Selling jobs in the service sector。Business Horizon,19(3),61-65。  new window
17.王士峰(20031200)。全球化與知識經濟對殯葬業經營管理之挑戰。中華禮儀,11,8-14。  延伸查詢new window
18.許鶴齡(20100300)。論禮儀師之助人角色與服務倫理。新世紀宗教研究,8(3),95-124。new window  延伸查詢new window
19.黃秀英、欒錦榮、謝明慧、黃怡婷(20130900)。生命禮儀業者的成長策略--龍巖股份有限公司。產業與管理論壇,15(3),72+74-94。new window  延伸查詢new window
20.Ferdous, A. S.(2008)。Integrated internal marketing communication (IIMC)。The Marketing Review,8(3),223-235。  new window
21.Porter, Michael E.、Millar, Victor E.(1985)。How Information Gives You Competitive Advantage。Harvard Business Review,63(4),149-160。  new window
22.Conduit, Jodie、Mavondo, Felix T.(2001)。How critical is internal customer orientation to market orientation?。Journal of Business Research,51(1),11-24。  new window
23.Payne, Adrian F.、Storbacka, Kaj、Frow, Pennie(2008)。Managing the co-creation of value。Journal of the Academy of Marketing Science,36(1),83-96。  new window
24.Porter, Michael E.(1996)。What is strategy?。Harvard Business Review,74(6),61-80。  new window
25.Teece, David J.(2010)。Business models, business strategy and innovation。Long Range Planning,43(2/3),172-194。  new window
26.Lovelock, Christopher H.(1983)。Classifying Services to Gain Strategic Marketing Insights。Journal of Marketing,47(3),9-20。  new window
27.Berry, L. L.、Hensel, J. S.、Burke, M. C.(1976)。Improving Retailer Capability for Effective Consumerism Response。Journal of Retailing,52(3),3-14。  new window
會議論文
1.尉遲淦(2011)。佛教的靈性關懷。2011南台灣通識教育學術研討會。高雄。  延伸查詢new window
學位論文
1.李自強(2002)。台灣地區殯葬服務之消費行為分析(碩士論文)。國立中央大學。  延伸查詢new window
2.曹聖宏(2003)。台灣殯葬業企業化公司經營策略之個案研究(碩士論文)。南華大學。  延伸查詢new window
3.陳繼成(2003)。台灣現代殯葬禮儀師角色之研究(碩士論文)。南華大學。  延伸查詢new window
4.李慧仁(2000)。殯葬業應用ISO9000品質保證制度之個案研究(碩士論文)。南華大學。  延伸查詢new window
5.張秀菊(2010)。殯葬禮儀服務業經營關鍵成功因素之研究(碩士論文)。樹德科技大學。  延伸查詢new window
6.劉生財(2011)。以生命價值觀點探討殯葬業之服務創新:以龍巖公司為例(碩士論文)。亞洲大學。  延伸查詢new window
圖書
1.王士峯、阮俊中(2007)。殯葬管理學。臺北:國立空中大學。  延伸查詢new window
2.Hammersley, M.(1989)。The dilemma of qualitative method: Herbert Blumer and the Chicago tradition。Routledge。  new window
3.Frankl, Viktor E.(1986)。The doctor and the soul: From psychotherapy to logotherapy。New York, NY:Vintage Books。  new window
4.徐福全(2008)。臺灣民間傳統喪葬儀節研究。臺北:徐福全。new window  延伸查詢new window
5.Berry, L. L.、Parasuraman, A.(2004)。Marketing Services: Competing Through Quality。New York, NY:Simon and Schuster。  new window
6.Brandenburger, A. M.、Nalebuff, B. J.(2011)。Co-opetition。Crown Business。  new window
7.Osterwalder, Alex、Pigneur, Yves、Bernarda, Greg、Smith, Alan、Papadakos, T.(2014)。Value proposition design: How to create products and services customers want。John Wiley & Sons。  new window
8.Johnson, Eugenhe M.、Scheuing, Ebehard E.、Gaida, Kathleen A.(1986)。Profitable Service Marketing。Homewood, IL:Dow-Jones Irwin。  new window
9.Strauss, Anselm Leonard、Corbin, Juliet M.、吳芝儀、廖梅花(2001)。質性研究入門:紮根理論研究方法。濤石文化事業有限公司。  延伸查詢new window
10.內政部民政司(2012)。平等自主、慎終追遠--現代國民喪禮。臺北:內政部。  延伸查詢new window
11.Strauss, Anselm L.、Corbin, Juliet、徐宗國(1997)。質性研究概論。巨流圖書股份有限公司。  延伸查詢new window
12.Yin, Robert K.(1989)。Case Study Research: Design and Methods。Sage Publications。  new window
其他
1.邱士榮,陳威珞(2015)。TTR台灣趨勢研究產業分析:殯葬服務業,http://www.twtrend.com/share_cont.php? id=45。  延伸查詢new window
2.黃有志,鄧文龍(2001)。往生契約槪論,http://nfoba.nfU.edu.tw/ezfiles/31/1031/img/468/DI.pdf。  延伸查詢new window
 
 
 
 
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