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題名：護理人員對病人安全風氣知覺、工作壓力與安全行為關係之文獻回顧
書刊名：長庚護理
作者：馮文瑞／張芸綨
作者(外文)：Feng, Wen-jui／Chang, Yun-chi
出版日期：2018
卷期：29:2=102
頁次：頁190-198
主題關鍵詞：病人安全；病人安全風氣；知覺；工作壓力；安全行為；Patient safety；Patient safety climate；Perceptions；Work pressure；Safety behavior
原始連結：連回原系統網址new window
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  • 被引用次數被引用次數:期刊(0) 博士論文(0) 專書(0) 專書論文(0)
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  • 共同引用共同引用:47
  • 點閱點閱:6
我們總是期望醫療從業人員遵守醫院規定與重視安全行為，然而人員的安全行為可能會因繁忙的醫療環境與工作壓力而受影響。本文回顧醫院護理人員對病人安全風氣知覺、工作壓力與安全行為之間關係之相關文獻，並期許管理者應朝向調適員工工作壓力來做更多地努力，進而改善病人安全並提升醫療照護品質。
Medical practitioners are always expected to comply with hospital regulations and place emphasis on safety behaviors. However, their safety behaviors can be affected by a busy medical environment and work pressure. This article reviewed the relevant literature on the relationship among perception of patient safety climate, work pressure, and safety behavior of registered nurses in hospitals. It is hoped that management teams should devote more efforts into releasing nurses' work pressure, from the perspective of improving patient safety and enhancing care quality.
期刊論文
1.Mearns, K.、Whitaker, S. M.、Flin, R.(2003)。Safety climate, safety management practice and safety performance in offshore environments。Safety Science，41(8)，641-680。  new window
2.Singer, S.、Meterko, M.、Baker, L.、Gaba, D.、Falwell, A.、Rosen, A.(2007)。Workforce Perceptions of Hospital Safety Culture: Development and Validation of the Patient Safety Climate in Healthcare Organizations Survey。Health services research，42(5)，1999-2021。  new window
3.Chowdhury, S. K.、Endres, M. L.(2010)。The impact of client variability on nurses' occupational strain and injury: Cross-level moderation by safety climate。Academy of Management Journal，53(1)，182-198。  new window
4.李憶萱、楊鎮嘉、王怡舜(20120100)。領導行為、安全文化對安全績效之影響--以護理人員為例。輔仁管理評論，19(1)，47-71。new window  延伸查詢new window
5.Mckinney, A. A.、Melby, V.(2002)。Relocation stress in critical care: A review of the literature。Journal of Clinical Nursing，11(2)，149-157。  new window
6.陳怡光、張端訓、邱瓊萱、魏中仁(20130900)。工作控制、工作壓力及社會支持對員工的工作滿意度及組織承諾的影響。輔仁醫學期刊，11(3)，187-196。  延伸查詢new window
7.黃雅儀、謝秀敏、陳素根、張菀真(20090300)。病人安全風氣知覺之相關因素探討--以中部某教學醫院護理人員為例。長庚護理，20(1)=65，26-36。new window  延伸查詢new window
8.Weaver, S. J.、Lubomksi, L. H.、Wilson, R. F.、Pfoh, E. R.、Martinez, K. A.、Dy, S. M.(2013)。Promoting a culture of safety as a patient safety strategy: A systematic review。Annals of Internal Medicine，158(5 Pt. 2)，369-374。  new window
9.Lim, J.、Bogossian, F.、Ahern, K.(2010)。Stress and coping in Australian nurses: a systematic review。International Nursing Review，57(1)，22-31。  new window
10.施嫈瑜、李明濱、李世代、郭聖達(20040100)。壓力與健康：生理病理反應。北市醫學雜誌，1(1)，17-24。  延伸查詢new window
11.Neal, A.、Griffin, M. A.(2006)。A study of the lagged relationships among safety climate, safety motivation, safety behavior, and accidents at the individual and group levels。Journal of Applied Psychology，91(4)，946-953。  new window
12.McCaughey, D.、DelliFraine, J. L.、McGhan, G.、Bruning, N. S.(2013)。The negative effects of workplace injury and illness on workplace safety climate perceptions and health care worker outcomes。Safety Science，51(1)，138-147。  new window
13.Ausserhofer, D.、Schubert, M.、Desmedt, M.、Blegen, M. A.、De Geest, S.、Schwendimann, R.(2013)。The association of patient safety climate and nurse-related organizational factors with selected patient outcomes: A cross-sectional survey。International journal of nursing studies，50(2)，240-252。  new window
14.Hoffmann, B.、Miessner, C.、Albay, Z.、Schröber, J.、Weppler, K.、Gerlach, F. M.、Güthlin, C.(2013)。Impact of Individual and Team Features of Patient Safety Climate: A Survey in Family Practices。The Annals of Family Medicine，11(4)，355-362。  new window
15.Phipps, D. L.、Malley, C.、Ashcroft, D. M.(2012)。Job characteristics and safety climate: the role of effort-reward and demand-control-support models。Journal of occupational health psychology，17(3)，279-289。  new window
16.Zohar, D.(1980)。Safety climate in industrial organizations: theoretical and applied implications。Journal of Applied Psychology，65(1)，96-102。  new window
17.Gershon, R. R. M.、Stone, P. W.、Zeltser, M.、Faucett, J.、MacDavitt, K.、Chou, S.-S.(2007)。Organizational climate and nurse health outcomes in the United States: A systematic review。Industrial Health，45(5)，622-636。  new window
18.Flin, R.、Mearns, K.、O'Connor, P.、Bryden, R.(2000)。Measuring safety climate: Identifying the common features。Safety Science，34(1-3)，177-192。  new window
19.林瑜雯、莊子萱、劉曦宸、陳韻柔、陳富莉(20110600)。從醫療職場工作特質探討醫院護理長與臨床護理人員之工作壓力源。臺灣公共衛生雜誌，30(3)，245-256。new window  延伸查詢new window
20.易麗滿、王素真、劉秋霞、簡麗瑜(20140600)。接受交叉訓練護理人員的工作壓力與工作滿意度之相關性研究。長庚護理，25(2)=86，125-136。new window  延伸查詢new window
21.林雅慧、闕可欣、林育寧(20150600)。女性睡眠障礙臨床護理人員之工作壓力、焦慮探討。榮總護理，32(2)，154-165。new window  延伸查詢new window
22.Katz-Navon, T.、Naveh, E.、Stern, Z.(2005)。Safety climate in health care organizations: a multidimensional approach。The Academy of management journal，48(6)，1075-1089。  new window
23.Ancarani, A.、Di Mauro, C.、Giammanco, M. D.(2017)。Hospital safety climate and safety behavior: a social exchange perspective。Health Care Management Review，42(4)，341-351。  new window
24.Agnew, C.、Flin, R.、Mearns, K.(2013)。Patient safety climate and worker safety behaviours in acute hospitals in Scotlan。Journal of Safety Research，45，95-101。  new window
25.Leung, M.、Liang, Q.、Olomolaiye, P.(2016)。Impact of job stressors and stress on the safety behavior and accidents of construction workers。Journal of Management in Engineering，32(1)。  new window
26.Park, Y. M.、Kim, S. Y.(2013)。Impacts of job stress and cognitive failure on patient safety incidents among hospital nurses。Safety and Health at Work，4(4)，210-215。  new window
27.Zein ElDin, Y. K.、Abd ElAal, N. H.(2013)。The relationship between perceived safety climate, nurses' work environment and barriers to medication administration errors reporting。Life Science Journal，10(1)，950-961。  new window
28.Pousette, A.、Larsman, P.、Eklöf, M.、Törner, M.(2017)。The relationship between patient safety climate and occupational safety climate in healthcare--a multi-level investigation。Journal of Safety Research，61，187-198。  new window
29.Zhou, P.、Bundorf, M. K.、Gu, J.、He, X.、Xue, D.(2015)。Survey on patient safety climate in public hospitals in China。BMC Health Services Research，15(53)，1-10。  new window
30.洪秀玟、丘文斌(20131200)。工作壓力、社會支持與自覺健康狀況：南部地區醫療機構基層人力之實證研究。寶建醫護與管理雜誌，11(2)，20-29。  延伸查詢new window
31.黃毓華、黃英忠、陳錦輝、杜佩蘭(20150400)。護理人員之社會心理工作特性、工作倦怠與身心健康相互影響--固定樣本追蹤研究。臺灣公共衛生雜誌，34(2)，204-217。new window  延伸查詢new window
32.盧玉嬴、陳瑞貞、梁淑媛、吳淑芳(20141200)。護理人員之工作壓力與職場疲勞之相關性探討。護理暨健康照護研究，10(4)，276-285。new window  延伸查詢new window
研究報告
1.Kohn, L. T.、Corrigan, J. M.、Donaldson, M. S.(1999)。To error is human: Building a safer health system。Washington, DC：National Academy Press。  new window
學位論文
1.杜佳靜(2013)。長期照顧機構組織安全氣候、員工能量管理、自我效能以及病人安全行為關係之研究(博士論文)。國立彰化師範大學。new window  延伸查詢new window
2.戎晏甫(2009)。病人安全文化與安全行為間關係之探討(碩士論文)。慈濟大學。  延伸查詢new window
3.Hamlan, H. M.(2017)。The relationship between inter-professional collaboration, job satisfaction, and patient safety climate for nurses in a tertiary-level acute care hospital(-)。The University of Western Ontario。  new window
其他
1.National Patient Safety Foundation(2005)。Improve the safety of patients，http://www.npsf.org/html/aboutnpsf.html。  new window
 
 
 
 
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