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題名:An Exploration of Factors Influencing the Potential Customers' Perceived Value in Aesthetic Medicine
書刊名:商管科技季刊
作者:廖國勛 引用關係陳筱華周雅雪
作者(外文):Liao, Kuo-hsunChen, Sheau-hwaJhou, Ya-syue
出版日期:2019
卷期:20:2
頁次:頁109-130
主題關鍵詞:美容醫學知覺價格知覺品質知覺犧牲知覺風險知覺價值Aesthetic medicinePerceived pricePerceived qualityPerceived sacrificePerceived risksPerceived value
原始連結:連回原系統網址new window
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  • 被引用次數被引用次數:期刊(0) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:0
  • 共同引用共同引用:25
  • 點閱點閱:13
目的:美容醫學這幾年來變得越來越重要的原因是因為顧客涉入產品及服務的程度極高。本研究旨在調查潛在顧客對於知覺價格,知覺風險,知覺犧牲,知覺品質和知覺價值的看法。美容醫學的發展已經改變消費者購買此服務之需求與習慣。方法:在台灣,美容醫學屬於私人消費行為,本研究採用問卷調查的方式收集有意願者的資訊。本研究諮詢了328位美容醫學的潛在消費者。發現:實證結果指出,價格仍然是影響價值的主要因素;它還透過知覺品質的中介來影響知覺價值。此外,知覺價格也透過知覺犧牲和財務風險的中介來影響知覺價值。然而,知覺品質對知覺風險沒有顯著影響,而且績效風險對品質和價格之間也沒有中介影響。限制:本研究認為研究人員應該考慮價格和風險因素在不同產業之影響,並建議為來應針對美容學的實際顧客進行研究。
Purpose. As the process of customers involved in products and services is extremely high, the importance of aesthetic medicine to consumers is increasing. The aim of this research is to investigate the perceptions of potential customers' perceived price, perceived risks, perceived sacrifices, perceived quality and perceived value. The development of aesthetic medicine has changed the needs and habits of consumers to purchase this service. Methodology. This study used questionnaire survey to collect information with the consideration that medical cosmetology is regarded as private consumer behavior in Taiwan. This paper inquires into 328 consumers of aesthetic medicine. Findings. The empirical result indicated that the main element that influences the value is still price; it also affects perceived value with the mediate of perceived quality. In addition, it influences perceived value with the mediation of perceived sacrifice and financial risk. However, perceived quality does not have remarkable effect on perceived risk and performance risk does not mediate the connection between the quality and the price. Research limitations. This paper proposes researchers should consider the effect of the price and risky elements in different industries and conduct further research on actual customers of aesthetic medicine.
期刊論文
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13.張嘉雯、王惠玄、朱潓筠(20110700)。關係品質之前置與結果變數的探究--以醫學美容中心為例。管理與系統,18(3),417-441。new window  延伸查詢new window
14.Anderson, James C.、Gerbing, David W.(1988)。Structural Equation Modeling in Practice: A Review and Recommended Two-Step Approach。Psychological Bulletin,103(3),411-423。  new window
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18.Dodds, William B.、Monroe, Kent B.、Grewal, Dhruv(1991)。Effects of Price, Brand, and Store Information on Buyer's Product Evaluations。Journal of Marketing Research,28(3),307-319。  new window
19.Parasuraman, Ananthanarayanan Parsu、Zeithaml, Valarie A.、Berry, Leonard L.(1988)。SERVQUAL: A Multiple-Item Scale for Measuring Consumer Perceptions of Service quality。Journal of Retailing,64(1),12-40。  new window
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會議論文
1.Jacoby, Jacob、Kaplan, Leon B.(1972)。The Components of Perceived Risk。Third Annual Conference of the Association for Consumer Research,(會議日期: Nov. 2-5, 1972)。Association for Consumer Research。382-393。  new window
研究報告
1.Parasuraman, A.、Zeithaml, Valarie A.、Berry, Leonard L.(1986)。SERVQUAL: A multiple-item scale for measuring customer perceptions of service quality。Cambridge, Massachusetts:Marketing Science Institute。  new window
學位論文
1.廖苑利(2008)。非手術性微創醫學美容治療消費者行為探討--以接受微整型治療客戶為例(碩士論文)。國立臺灣大學。  延伸查詢new window
圖書
1.Dickson, Peter R.、Sawyer, Alan G.(1986)。Point-Of-Purchase Behavior and Price Perceptions of Supermarket Shoppers。Cambridge, MA:Marketing Science Institute。  new window
2.Hatcher, Larry(1994)。A step-by-step approach to using the SAS system for factor analysis and structural equation modeling。SAS Institute, Inc.。  new window
圖書論文
1.Bauer, Raymond A.(1960)。Consumer Behavior as Risk Taking。Dynamic marketing for a Changing World。Chicago:American Marketing Association。  new window
2.Monroe, Kent B.、Krishnan, R.(1985)。The Effect of Price on Subjective Product Evaluations。Perceived Quality: How Consumers View Stores and Merchandise。Lexington Books。  new window
 
 
 
 
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