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題名:以價值鏈為基礎建立專業服務組織聲譽之價值傳送系統
書刊名:工業工程學刊
作者:林晉寬
作者(外文):Lin, Jin-kawn
出版日期:2000
卷期:17:3
頁次:頁271-282
主題關鍵詞:聲譽價值傳送系統資源基礎理論專業組織服務業ReputationValue delivering systemResource-based theoryProfessional organizationsServices
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(1) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:1
  • 共同引用共同引用:47
  • 點閱點閱:30
期刊論文
1.司徒達賢、林晉寬(19980600)。臺灣優勢廠商之資源管理模式。管理學報,15(2),255-270。new window  延伸查詢new window
2.Rao, H.(1994)。The social construction of reputation: Certification contests, legitimation, and the survival of organizations in the American automobile industry: 1895-1912。Strategic Management Journal,15(8),1895-1912。  new window
3.Thomas, Dan R. E.(1978)。Strategy is different in service businesses。Harvard Business Review,56(4),158-165。  new window
4.Sharma, A.(1997)。Professional as Agent: Knowledge Asymmetry in Agency Exchange。The Academy of Management Review,22(3),758-798。  new window
5.Dollinger, M. L.、Golden, P. A.、Saxton, T.(1997)。The Effect of Reputation on the Decision to Joint Venture。Strategic Management Journal,18(2),127-140。  new window
6.Rogerson, W. P.(1983)。Reputation and Product Quality。The Bell Journal of Economics,14(2),508-516。  new window
7.Quinn, James Brian、Anderson, Philip、Finkelstein, Sydney(1996)。Managing Professional Intellect: Making the Most of the Best。Harvard Business Review,74(2),71-80。  new window
8.Kreps, David M.、Wilson, Robert(1982)。Reputation and Imperfect Information。Journal of Economic Theory,27(2),253-279。  new window
9.Shapiro, Carl(1983)。Premiums for High Quality Products as Returns to Reputations。Quarterly Journal of Economics,98(4),659-679。  new window
10.McDougall, G.、Snetsinger, D.(1990)。The intangible of service: measurement and competitive perspectives。Journal of Service Marketing,4(2),27-40。  new window
11.Drucker, P. F.(1988)。The Coming of the New Organization。Harvard Business Review,88(1),45-53。  new window
12.Beatty, R. P.、Ritter, J. R.(1986)。Investment banking, reputation, and the underpricing of initial public offerings。Journal of Financial Economics,15(1/2),213-232。  new window
13.Hall, R.(1993)。A framework linking intangible resources and capabiliites to sustainable competitive advantage。Strategic Management Journal,14(8),607-618。  new window
14.Parasuraman, A.、Zeithaml, V. A.、Berry, L. L.(1985)。Problems and Strategies in Service Marketing。Journal of Marketing,49(1),33-46。  new window
15.Reed, M. I.(1996)。Expert power and control in late modernity : An empirical review and theoretical synthesis。Organization Studies,17(4),573-597。  new window
16.Weigelt, K.、Camerer, C.(1988)。Reputation and Corporate Strategy: A Review of Recent Theory and Applications。Strategic Management Journal,9(5),443-454。  new window
17.Aaker, David A.(1989)。Managing assets and skills: The key to a sustainable competitive advantage。California Management Review,31(2),91-106。  new window
18.Caves, R. E.、Porter, M. E.(1977)。From Entry Barriers to Mobility Barriers: Conjectural Decisions and Contrived Deterrence to New Competition。The Quarterly Journal of Economics,91(2),241-262。  new window
19.許士軍(19970100)。家族主義、專業主義與創業--以華人企業為背景的探討。管理評論,16(1),1-9。new window  延伸查詢new window
20.Hall, Richard H.(1968)。Professionalization and Bureaucratization。American Sociological Review,33(1),92-104。  new window
21.Fombrun, Charles、Shanley, Mark(1990)。What's in a Name? Reputation Building and Corporate Strategy。The Academy of Management Journal,33(2),233-258。  new window
22.Caminiti, S.(1992)。The Payoff from a Good Reputation。Fortune,10。  new window
23.Cooper, D. J.、Hinings, B.、Greenwood, R.、Brown, J. L.(1996)。Sedimentation and Transformation in Organizational Change: The Case of Canadian Law Firms。Organization Studies,17(4),623-647。  new window
24.Greenwood, R.、Lachman, R.(1996)。Chang as an Underlying Theme in Professional Service Organizations: an Introduction。Organization Studies,17(4),563-572。  new window
25.Preece, S.、Fleisher, C.、Toccacelli, J.(1995)。Building a Reputation Along the Value Chain at Levi Strauss。Long Range Planning,28(6),88-98。  new window
會議論文
1.Zeithaml, Valarie A.(1981)。How Consumer Evaluation Processes Differ between Goods and Services。Marketing of Services Conference。Chicago, IL:American Marketing Association。186-190。  new window
2.林淑姬(1997)。服務類型與員工角色行為關係之探討。沒有紀錄。B3-3。  延伸查詢new window
3.吳思華(1992)。服務業產業特質分析及其策略涵義。臺北。  延伸查詢new window
圖書
1.Schmenner, R. W.(1995)。Service Operations Management。Englewood Cliffs, NJ:Prentice-Hall。  new window
2.Maister, D. H.(1993)。Managing the Professional Service Firm。New York, NY:Free Press。  new window
3.Abbott, Andrew Delano(1988)。The System of Professions: An Essay on the Division of Expert Labor。University of Chicago Press。  new window
4.Porter, Michael E.(1985)。Competitive Advantage: Creating and Sustaining Superior Performance。New York, NY:Schuster Inc.。  new window
5.Williamson, Oliver E.(1996)。The Mechanisms of Governance。The Free Press。  new window
6.Zeithaml, Valarie A.、Bitner, Mari Jo(1996)。Services Marketing。New York, NY:McGraw-Hill。  new window
7.Mintzberg, H.、Quinn, J. B.(1996)。The Strategy Process: Concepts, Contexts, and Cases。Upper Saddle River, NJ。  new window
圖書論文
1.Wilson, R.(1985)。Reputation in Games and Markets。Game-Theoretic Models of Bargaining。New York, NY:Cambridge University Press。  new window
 
 
 
 
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