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題名:基層官僚提供線上申辦服務之評估:以臺北市政府為例
書刊名:政策研究學報
作者:廖洲棚 引用關係
作者(外文):Liao, Zhou-peng
出版日期:2006
卷期:6
頁次:頁133-171
主題關鍵詞:基層官僚人員線上申辦政策電子化政府計畫行為Street-level bureaucratsOnline-service policyElectronic governmentTheory of planned behavior
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(1) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:1
  • 共同引用共同引用:32
  • 點閱點閱:22
期刊論文
1.吳秀光、廖洲棚(2003)。運用資訊科技再造政府:以臺北市政府線上服務的推行為例。國家政策季刊,2(1),151-176。  延伸查詢new window
2.曾冠球(20040600)。基層官僚人員裁量行為之初探:以臺北市區公所組織為例。行政暨政策學報,38,95-140。new window  延伸查詢new window
3.廖洲棚(20000600)。電子化政府:便民服務自動化之基本運作型模暨推動方向之初探。人力發展,77,15-23。  延伸查詢new window
4.Bekkers, V.、Zouridis, S.(1999)。Electronic Service Delivery in Public Administration: Some Trends in Issues。International Review of Public Administrative Science,65,183-195。  new window
5.Buckley, F.(2003)。E-service Quality and the Public Sector。Managing Service Quality,13(6),453-462。  new window
6.Hazlett, Shirley-Ann、Hill, F.(2003)。E-government: the Realities of Using IT to transform the Public Sector。Managing Service Quality,13(6),445-452。  new window
7.Moore, S. T.(1990)。Street-Level Policy Making: Characteristics of Decision and Policy in Public Welfare。American Review of Public Administration,20(3),192-209。  new window
8.Vinzant, J.、Crothers, L.(1996)。Street-Level Leadership: Rethinking the Role of Public Servants in Contemporary Governance。American Review of Public Administration,26(4),457-476。  new window
9.朱斌妤(20000100)。電子化/網路化政府政策下行政機關生產力衡量模式與民眾滿意度落差之比較。管理評論,19(1),119-150。new window  延伸查詢new window
10.蕭乃沂、盧志山、趙文彬、賴怡君(20020300)。民眾使用網路報稅的評估:計劃行為理論觀點的初探。公共行政學報.政大,6,67-86。new window  延伸查詢new window
11.Ajzen, Icek(1991)。The Theory of Planned Behavior。Organizational Behavior and Human Decision Processes,50(2),179-211。  new window
12.Taylor, Shirley、Todd, Peter A.(1995)。Understanding information technology usage: A test of competing models。Information Systems Research,6(2),144-176。  new window
13.Mathieson, Kieran(1991)。Predicting user intentions: comparing the technology acceptance model with the theory of planned behavior。Information Systems Research,2(3),173-191。  new window
圖書
1.史美強、Hummel, Ralph P.(1997)。官僚經驗:對現代組織方式之批評。臺北:五南圖書出版公司。  延伸查詢new window
2.Fountain, Jane E.(2001)。Building the Virtual State: Information Technology and Institutional Change。Washington, DC:Brookings Institution Press。  new window
3.Heeks, Richard(2002)。Reinventing Government in the Information Age: International Practice in IT-Enabled Public Sector Reform。New York:Routledge。  new window
4.Holmes, Douglas(2001)。e.gov: e-business Strategies for Government。London:Nicholas Brealey Publishing。  new window
5.Vinzant, J.、Crothers, L.(1998)。Street-Level Leadership: Discretion and Legitimacy in Front-Line Public Service。Washington, D.C.:Georgetown University Press。  new window
6.Collins, Jim C.、齊若蘭(2002)。從A到A+:向上提升,或向下沉淪?企業從優秀到卓越的奧祕。臺北:遠流。  延伸查詢new window
7.Bellamy, Christine、Taylor, John A.(1998)。Governing in the Information Age。Philadelphia:Open University Press。  new window
8.Gates, Bill、樂為良(1999)。數位神經系統--與思想等快的明日世界。臺北:商業周刊。  延伸查詢new window
9.Rosenberg, M.、徐正光、黃順二(1979)。調查分析的邏輯。臺北:黎明。  延伸查詢new window
10.Wilson, James Q.(1989)。Bureaucracy: What Government Agencies Do and Why They Do it?。Basic Books。  new window
11.Lipsky, Michael(1980)。Street-level bureaucracy: Dilemmas of the individual in public services。Russell Sage Foundation。  new window
12.黃俊英(2000)。多變量分析。台北:中國經濟企業研究所。  延伸查詢new window
13.周文賢(2002)。多變量統計分析:SAS/STAT使用方法。智勝文化事業有限公司。  延伸查詢new window
14.Fishbein, Martin、Ajzen, Icek(1975)。Belief, Attitude, Intention, and Behavior: An Introduction to Theory and Research。Addison-Wesley Publishing Company。  new window
圖書論文
1.Heeks, R.、Davies, A.(2002)。Different Approaches to Information Reform。Reinventing Government in the Information Age: IT Enabled Public Sector Reform。New York:Routledge。  new window
2.Seneviratne, Sonal J.(1999)。Information Technology and Organizational Change in the Public Sector。Information Technology and Computer Applications in Public Administration: Issues and Trends。Hershey, PA:Idea Group Publishing。  new window
 
 
 
 
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