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題名：電子化參與的效益與風險：民眾對政府網站的認知與使用行為之初探
書刊名：資訊社會研究
作者：羅晉 引用關係
作者(外文)：Lo, Jin
出版日期：2008
卷期：15
頁次：頁181-208
主題關鍵詞：公共參與；電子化政府；電子化民主；政府網站；政府效能感；資訊科技認知態度；Public participation；Electronic government；Electronic democracy；Governmental websites；Political efficiency；Attitude about information technology
原始連結：連回原系統網址new window
相關次數：
  • 被引用次數被引用次數:期刊(6) 博士論文(2) 專書(0) 專書論文(1)
  • 排除自我引用排除自我引用:6
  • 共同引用共同引用:196
  • 點閱點閱:85
人們對各種新興科技的認知與使用行為之關係，長久以來廣泛受到私部門研究的重視。相對的，憑藉著資訊通訊科技與網路所構築的電子化政府及其所衍生的電子化參與，推展至今，其「供給—需求」關係與發展現況，卻常為公共行政等社會科學相關領域研究所忽略。有鑑於此，本研究以公共參與的角度，探討民眾對當前電子化政府中最為主要媒介—「政府網站」—的參與功效意識、認知與使用行為。目的在於檢視民眾的人口特徵、內外在政治效能感、民眾對政府資訊科技運用的風險認知，對於民眾對政府網站參與功能的效益認知、以及對其網站使用行為的影響。研究對象為具代表性的網路民眾隨機樣本，方法上主要透過相關分析、因素分析、邏輯迴歸與多元線性迴歸分析法予以探討。研究發現，各變項之間大多呈現正向相關。其中，民眾的教育程度與外在政治效能感，可解釋民眾對於政府網站參與功能的評價；另一方面，民眾不同的年齡、教育程度、網路使用經驗、與民眾的內外在政治效能感、以及其對網站參與功能的認知，則可預測民眾對政府網站的使用行為。最後，本研究更據此討論出不同的政策建議與研究意涵，可供相關電子化政府實務推動與後續研究參考。
Private enterprises have been extensively stressed and studied people's cognition and behavior of using various new information technologies for long. However, the promotion of the relation of its supply-demand of service by the electronic government has often neglected by public administration's relevant documents. For this reason, this study is based on citizen's participation view and attempts to find out the relationship between people's participation efficiency consciousness (political efficiency), cognitive attitude and behavior about the 'Governmental websites', which are the main media in present electronic government. This study used online questionnaires to query respondents, who are representative samples of network people regarding their attitude and use of Governmental websites. In addition, we also used correlation, logistic regression and hierarchical multiple regression to analyze the data. The research findings reveal that the explanation ability and relation of the two models, which regard people's participation and actual using behavior, and the people opinion regarding participation function of Governmental websites as dependent variable, which could produce different policy meanings and could be a reference for follow-up research.
期刊論文
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2.Weber, Lori M.、Loumakis, Alysha、Bergman, James(2003)。Who Participates and Why? An Analysis of Citizens on the Internet and the Mass Public。Social Science Computer Review，21(1)，26-42。  new window
3.Scott, James K.(2006)。E the people: Do U.S. municipal government web sites support public involvement?。Public Administration Review，66(3)，341-353。  new window
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5.Wong, Wilson、Welch, Eric(2004)。Does E-government Promote Accountability? A Comparative Analysis of Website Openness and Government Accountability。Governance: An International Journal of Policy, Administration, and Institutions，17(2)，275-297。  new window
6.Welch, E. W.、Hinnant, C. C.、Moon, M. J.(2005)。Linking Citizen Satisfaction with E-Government and Trust in Government。Journal of Public Administration Researchand Theory，15(3)，371-391。  new window
7.Johnson, T. J.、Kaye, B. K.(2000)。Using Is Believing: The Influence of Reliance on the Credibility of Online Political Information among Politically Interested Internet Users。Journalism and Mass Communication Quarterly，77(4)，865-879。  new window
8.Kakabadse, Andrew、Kakabadse, Nada K.、Kouzmin, Alexanders(2003)。Reinventing the Democratic Governance Project through Information Technology? A Growing Agenda for Debate。Public Administration Review，63(1)，44-60。  new window
9.Norris, D. F.、Moon, M. J.(2005)。Advancing e-government at the grassroots: Tortoise or hare?。Public Administration Review，65(1)，64-75。  new window
10.West, Darrell M.(2004)。E-government and the Transformation of Service Delivery and Citizen Attitudes。Public Administration Review，64(1)，15-27。  new window
11.彭芸(20021100)。2001年臺灣選民的媒介行為與政治信任。選舉研究，9(2)，1-36。new window  延伸查詢new window
12.Ainsworth, Susan、Hardy, Cynthia、Harley, Bill(2005)。Online Consultation: E-democracy and E-resistance in the Case of the Development Gateway。Management Communication Quarterly，19(1)，120-145。  new window
13.Chadwick, A.、May, A. C.(2003)。Interaction between states and citizens in the age of the internet: "E-government" in the United States。An International Journal of Policy, Administration, and Institutions，16(2)，271-300。  new window
14.Kampen, J.、Snijkers, K.(2003)。E-Democracy: A Critical Evaluation of the Ultimate E-Dream。Social Science Computer Review，21(4)，491-496。  new window
15.Bovens, M.、Zouridis, S.(2002)。From street-level to system-level bureaucracies: how information and communication technology is transforming administrative discretion and constitutional control。Public Administration Review，62(2)，174-184。  new window
16.羅晉(20080300)。邁向電子化民主新階段？--政府網站民主化指標建立與評估調查。東吳政治學報，26(1)，143-198。new window  延伸查詢new window
17.張卿卿(20021100)。大學生的政治媒介認知、政治媒介行為與其政治效能與政治參與之間的關係。選舉研究，9(2)，37-63。new window  延伸查詢new window
18.Niemi, Richard G.、Craig, Stephen C.、Mattei, Franco(1991)。Measuring Internal Political Efficacy in the 1988 National Election study。American Political Science Review，85(4)，1407-1413。  new window
19.蕭乃沂、盧志山、趙文彬、賴怡君(20020300)。民眾使用網路報稅的評估：計劃行為理論觀點的初探。公共行政學報．政大，6，67-86。new window  延伸查詢new window
20.張卿卿(20020500)。競選媒體使用對選民競選議題知識與政治效能感的影響--以兩千年總統大選為例。選舉研究，9(1)，1-39。new window  延伸查詢new window
21.Carter, Lemuria、Bélanger, France(2005)。The utilization of e-government services: Citizen trust, innovation and acceptance factors。Information Systems Journal，15(1)，5-25。  new window
22.羅晉(20041200)。網際審議式民主之實現與現實 : 以我國地方政府網際公共論壇為例。行政暨政策學報，39，105-142。new window  延伸查詢new window
23.王嵩音(20061200)。網路使用與選舉參與之研究--以2004年立法委員選舉為例。臺灣民主季刊，3(4)，71-101。new window  延伸查詢new window
24.洪新原、梁定澎、張嘉銘(20051000)。科技接受模式之彙總研究。資訊管理學報，12(4)，211-234。new window  延伸查詢new window
25.林瓊珠(20050500)。臺灣民眾的政治知識：1992-2000年的變動。選舉研究，12(1)，147-171。new window  延伸查詢new window
26.楊明璧、詹淑文(2005)。電子化政府服務服務品質及民眾滿意程度分析--以臺北市電子化政府入口網站為硏究對象。顧客滿意學刊，1(1)，117-144。new window  延伸查詢new window
27.Nisbet, M.、Scheufele, D. A.(2004)。Internet use and participation: Political talk as a catalyst for online citizenship。Journalism & Mass Communication Quarterly，81(4)，877-896。  new window
28.Nelson, M.(1997)。Building trust in cyberspace。International Information and Library Review，29，153-157。  new window
29.Ciborra, C.(2005)。Interpreting e-Government and Development Efficiency?。Transparency or Governance at a Distance，18(3)，260-279。  new window
30.Dimitrova, D. V.、Chen, Y. C.(2006)。Profiling the Adopters of E-Government Information and Services。Social Science Computer Review，24(2)，172-188。  new window
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34.Huang, W.、Ambra, J. D.、Bhalla, V.(2002)。An empirical investigation of the adoption of eGovemment in Australian citizens: Some unexpected research findings。Journal of Computer Information Systems，43(1)，15-22。  new window
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42.Brown, D.(2005)。Electronic government and public administration。International Review of Administrative Sciences，77(2)，241-254。  new window
會議論文
1.蕭乃沂、黃建國(2005)。電子民主的行政可行性：公務人員的行為觀點。第五屆政治與資訊科技研討會。宜蘭：佛光大學。  延伸查詢new window
2.Weber, L. M.(2002)。A Survey of the Literature on the Internet and Democracy。  new window
研究報告
1.行政院硏究發展考核委員會(2007)。政府網站功能民主化。  延伸查詢new window
2.行政院硏究發展考核委員會(2006)。九十五年數位落差調查分析報告。  延伸查詢new window
圖書
1.Organisation for Economic Co-operation and Development(2003)。Promise and Problems of E-Democracy: Challenges of Online Citizen Engagement。Paris：OECD。  new window
2.Norris, Pippa、Bennett, W. L.、Entman, R. M.(2001)。Digital Divide: Civic Engagement, Information Poverty, and the Internet Worldwide。Cambridge University Press。  new window
3.Heeks, R.(2006)。Implementing and Managing eGovernment: An International Text。London。  new window
其他
1.Chadwick, A.(2003)。E-Government and E-Democracy: A Case for Convergence?，http://www.psa.ac.uk/cps/2003/Andrew%20Chadwick.pdf， 20041115。  new window
圖書論文
1.Hiller, J. S.、Bélanger, F.(2001)。Privacy strategies for electronic government。e-Government 2001。Lanham, Maryland：Rowman & Littlefield Publishers。  new window
 
 
 
 
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