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題名:大專院校總務長工作型態、工作壓力、健康與離職傾向之研究
書刊名:營建管理季刊
作者:黃忠發李坤霖羅坤龍歐怡秀
作者(外文):Huang, Chung-fahLee, Kun-lingLo, Kung-lungOu, Yi-hsou
出版日期:2011
卷期:85
頁次:頁28-42
主題關鍵詞:工作型態工作壓力健康離職傾向總務長Job stylesJob stressWell-beingTurnover intentionDean of general affairs
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在現代高科技產業社會的緊湊步調中,工作者之工作壓力更甚往昔,並進而危害到工作者本身之身心健康,且所產生的離職傾向對組織而言有負面影響。在大專院校中,總務長身居要職,所負責之業務繁雜,舉凡營繕、文書、環安、保全、採購等,其工作型態、工作壓力等相當值得關注,但相關研究極為欠缺。本研究針對全國大專院校總務長發放問卷共回收有效問卷為120份,透過敘述性統計、因素分析、獨立樣本t檢定、變異數分析、皮爾森相關分析,發現大專院校總務長之工作型態屬上班時間長、常態加班、休閒時間少、工作負擔大。總務長之工作壓力屬中度偏高,其壓力源可分為「工作負荷」、「外在支持」、「內部組織」、「專業知能」、「經費預算」等五個因素構面。在健康部分屬為中度偏低,值得多加以關注。此外,本研究亦發現總務長負面健康亦與離職傾向成正相關,亦即健康狀況可能會影響其離職傾向。
Working pressure of workers has increased more than before in the compact step of modern and high technology society, and then it harms the health. Also, it produces the tendency of leaving job that has negative impact for organizations, and the related present situation and the development seem extraordinarily important. This study provides 166 questionnaires to Dean of General Affairs of universities, while the valid samples are 120 of total. Refers to previous research, coordinates the working characteristics and differences of Dean of General Affairs of universities to undertake revising, and then develops a form of working pressure. The result has discovered that the working formation of Dean of General Affairs of universities is long working hours, normality working overtime, few free time, heavy workload, and when facing pressure, the most effective method has been considered that is to hold the conference, request superiors and do exercise. By the factor analysis, this study finds out that the working pressure of Dean of General Affairs of universities, colleges and institutes can divide into five factors, "the working load", "the external support", "the internal organization", "the specialized knowledge", "the funds budget" and so on. Moreover, the study also discovers that the working pressure relates with the negative health and the tendency of leaving job; the negative health is also relevant to the tendency of leaving job.
期刊論文
1.Steel, R. P.、Ovalle, N. K.(1984)。A review and meta-analysis of research on the relationship between behavioral intention and employee turnover。Journal of Applied Psychology,69(4),673-686。  new window
2.Lucas, M. D.、Atwood, J. R.、Hagaman, R.(1993)。Replication and Validation of Anticipated Turnover Model for Urban Registered Nurses。Nursing Research,42(1),29-35。  new window
3.Black, C. D.、McCully, K. K.(2005)。Time course of exercise induced alterations in daily activity in chronic fatigue syndrome。Dynamic Medicine,4(10),1-2。  new window
4.Lloyd, A. R.(2004)。To exercise or not to exercise in chronic fatigue syndrome? No longer a question。The Medical Journal of Australia,180(9),437-438。  new window
5.Ridsdale, L.、Darbishire, L.、Seed, P. T.(2004)。Is graded exercise better than cognitive behaviour therapy for fatigue? A UK randomised trial in primary care。Psychological Medicine,34,37-49。  new window
6.黃永任(19980600)。運動、體適能與疾病預防。國民體育季刊,27(2)=117,5-13+120。  延伸查詢new window
7.Carsten, J. M.、Spector, P. E.(1987)。Unemployment, job satisfaction, and employee turnover: A meta-analytic test of the Muchinsky model。Journal of Applied Psychology,72(2),374-381。  new window
8.Lawler, J.、Walumbwa, F. O.、Shi, K.(2003)。Work-family conflict and job withdrawal intentions: The moderating effect of cultural differences。International Journal of Stress Management,11,392-412。  new window
9.Rasch, R.、Harrell, A.(1989)。The Impact of Individual Differences on MAS Personnel Satisfaction and Turnover Intentions。The Journal of Information Systems,4(1),13-22。  new window
10.Sager, J. K.(1994)。A Structural Model Depicting Salespeople's Job Stress。Journal of the Academy of Marketing Science,22(1),74-84。  new window
11.Yerkes, R. M.、Dodson, J. D.(2008)。The relation of strength of stimulus to rapidity of habit-formation。Journal of Comparative Neurology and Psychology,18,459-482。  new window
12.Parker, D. F.、DeCotiis, T. A.(1983)。Organizational Determinants of Job Stress。Organizational Behavior and Human Performance,32(2),160-177。  new window
13.Mobley, William H.、Horner, Stanley O.、Hollingsworth, A. T.(1978)。An evaluation of precursors of hospital employee turnover。Journal of Applied Psychology,63(4),408-414。  new window
14.Tett, R. P.、Meyer, J. P.(1993)。Job satisfaction, organization commitment, turnover intention, and turnover: Path analyses based on meta-analytic findings。Personal Psychology,40,259-291。  new window
研究報告
1.WHO(1985)。Identification and control of work-related disease。WHO。  new window
學位論文
1.許景貞(2004)。工作滿足、組織承諾、工作績效與離職意圖之關係研究(碩士論文)。國立臺灣科技大學,臺北。  延伸查詢new window
2.顏瑞伶(2002)。壽險公司業務員人格特質、工作壓力與工作滿足關係之分析(碩士論文)。逢甲大學,臺中。  延伸查詢new window
3.邱信憲(1994)。工作特性、人格特質型態、角色壓力與工作壓力、工作滿足、離職傾向之關係研究(碩士論文)。國立中興大學,臺北。  延伸查詢new window
4.王富民(2006)。國民小學總務主任工作壓力與因應策略之研究(碩士論文)。國立嘉義大學,嘉義。  延伸查詢new window
圖書
1.Guralnik, D. B.(1971)。The Webster's New World Dictionary of the American Language。NJ:Prentice Hall。  new window
2.Anthony, W. P.、Perrewe, P. L.、Kacmar, K. M.(1996)。Strategic Human Resource Management。Orlando, Florida:The Dryden Press, Inc.。  new window
3.Cooper, C. L.、Sloan, S. J.、Williams, S.(1988)。Occupational stress indicator: Management guide。NFER-Nelson。  new window
4.Johnson, Richard A.、Wichern, Dean W.(1982)。Applied Multivariate Statistical Analysis。Prentice-Hall。  new window
5.Hinkle, E.、Jurs, G.(1998)。Applied Statistics for the Behavioral Sciences。Houghton Mifflin Company。  new window
6.鄭雅文(2001)。職業病概論:工作壓力與職業健康。臺北:華杏出版社。  延伸查詢new window
7.邱皓政(2004)。結構方程模式:LISREL的理論、技術與應用。臺北:雙葉書廊有限公司。  延伸查詢new window
8.Hair, J. F. Jr.、Black, W. C.、Babin, B. J.、Anderson, R. E.、Tatham, R. L.(2006)。Multivariate data analysis。Prentice-Hall。  new window
其他
1.行政院衛生署國民健康局(2007)。健康體能的含意,http://www.bhp.doh.gov.tw/BHP/index.jsp。  延伸查詢new window
2.林貴福,林正常,陳湘榮(2000)。運動、體適能健康。  延伸查詢new window
圖書論文
1.Margolis, B. K.、Kroes, W. H.(1974)。Occupational stress and strain。Occupational stress。Springfield, Illinois:Thomas。  new window
 
 
 
 
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