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題名:臺灣營養師工作壓力、工作滿意度、職業倦怠和離職傾向之現況與相關性
書刊名:臺灣公共衛生雜誌
作者:賴苡汝廖梨伶謝藍琪李貞慧
作者(外文):Lai, I-juLiao, Li-lingHsieh, Lan-chiLee, Chen-hui
出版日期:2014
卷期:33:6
頁次:頁609-620
主題關鍵詞:工作壓力工作滿意度職業倦怠離職傾向營養師Work stressJob satisfactionBurnoutTurnover intentionDietitian
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(6) 博士論文(1) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:5
  • 共同引用共同引用:56
  • 點閱點閱:302
目標:本研究旨在瞭解台灣營養師工作狀態和離職傾向之現況,並分析其工作狀態和離職傾向之關係。方法:採線上問卷調查,全國共有424名執業中營養師志願參與本研究,研究工具包括「職業壓力指標第二版」和「職業倦怠量表」中文版及個人資料問卷,資料分析方法為描述性統計和多元階層迴歸分析法。結果:(1)營養師工作壓力平均總分為166.3分(SD=31.37),工作滿意度平均總分為43.1分(SD=11.44),職業倦怠表現為高度情緒耗盡(Mean=29.21,SD=10.75)、中度去人格化(Mean=9.09,SD=6.83)和中度個人成就(Mean=34.06,SD=7.80),屬於職業倦怠高危險群;且僅18.9 %營養師從未有離職想法。(2)所有變項可解釋營養師離職傾向之總變異量為44.4%,背景變項、工作壓力、工作滿意度、職業倦怠各子構面在逐層控制下,單獨對營養師離職傾向之解釋力達3.6%、15.6%、23.0%及2.3%,所有預測變項中,以工作滿意度具最大預測力。結論:相較其它職業及國外營養師之研究結果,台灣營養師工作狀態表現相對較差,有鑑於其對離職傾向之重要影響,提升營養師工作滿意度,乃營養師人力資源管理之重要課題。
Objectives: The purpose of this study was to determine the working status and turnover intentions of dietitians in Taiwan, and to analyze the relationship between working status and turnover intentions. Methods: An online questionnaire survey was developed to collect data. Four hundred twenty-four practicing dietitians voluntarily participated in this nationwide study. The instruments which were used included OSI-2, MBI-Chinese, and an individual information questionnaire. Descriptive statistics and multiple hierarchical regression analysis were used. Results: (1) The mean total scores of work stress and job satisfaction were 166.3 (SD = 31.37) and 43.1 (SD = 11.44), respectively. The burnout status of dietitians included a high level of emotional exhaustion (mean = 29.21, SD = 10.75), a moderate level of depersonalization (mean = 9.09, SD = 6.83), and a moderate level of personal accomplishment (mean = 34.06, SD = 7.80); thus, dietitians are at high risk for burnout. Only 18.9% of dietitians never consider leaving their current jobs. (2) Work stress, job satisfaction, and emotional exhaustion were predictors of turnover intention, accounting for 44.4% of total variation (p<.001), while demographic variables, job location, and work setting were not significant predictors of turnover intention. Conclusions: Compared with the results of other studies involving different professionals and dietitians in other countries, the working status of Taiwanese dietitians is poor. In view of the significant impact on turnover intention, there is value in considering how to improve job satisfaction amongst dietitians when planning the responsibilities and staffing of dietitians.
期刊論文
1.Delobelle, P.、Rawlinson, J. L.、Ntuli, S.、Malatsi, I.、Decock, R.、Depoorter, A. M.(2011)。Job satisfaction and turnover intent of primary healthcare nurses in rural South Africa: a questionnaire survey。J Adv Nurs,67,371-383。  new window
2.Zurmehly, J.、Martin, P. A.、Fitzpatrick, J. J.(2009)。Registered nurse empowerment and intent to leave current position and/or profession。J Nurs Manag,17,383-391。  new window
3.Leiter, M. P.、Price, S. L.、Spence, Laschinger H. K.(2010)。Generational differences in distress, attitudes and incivility among nurses。Journal of Nursing Managememt,18(8),970-980。  new window
4.Pratt, P. E.、Kwon, J.、Rew, M. L.(2005)。Perceived job importance and job performance satisfaction of selected clinical nutrition management responsibilities。Journal of the American Dietetic Association,105,1128-1133。  new window
5.Kwon, J.、Gilmore, S. A.、Oakl, M. J.、Shelley, M. C.(2001)。Clinical dietetics changes due to costreduction activities in healthcare systems。J Am Diet Assoc,101,1347-1350。  new window
6.Flinkman, M.、Leino-Kilpi, H.、Salantera, S.(2010)。Nurses' intention to leave the profession: integrative review。Journal of Advanced Nursing,66,1422-1434。  new window
7.Gingras, J.、de Jonge, L. A.、Purdy, N.(2010)。Prevalence of dietitian burnout。Journal of Human Nutrition and Dietetics,23,238-243。  new window
8.Lee, Huan-Fang、Chien, Tsair-Wei、Yen, Miaofen(2013)。Examining factor structure of Maslach burnout inventory among nurses in Taiwan。Journal of Nursing Management,21(4),648-656。  new window
9.Hayes, L. J.、O'Brien-Pallas, L.、Duffield, C.(2012)。Nurse turnover: a literature review: an update。Int J Nurs Stud,49,887-905。  new window
10.Meeusen, Vera C. H.、van Dam, Karen、Brown-Mahoney, Chris、Van Zundert, Andre A. J.、Knape, Hans T. A.(2011)。Understanding nurse anesthetists' intention to leave their job: How burnout and job satisfaction mediate the impact of personality and workplace characteristics。Health Care Management Review,36(2),155-163。  new window
11.Zhang, Y.、Feng, X.(2011)。The relationship between job satisfaction, burnout, and turnover intention among physicians from urban state-owned medical institutions in Hubei, China: a cross-sectional study。BMC Health Serv Res,11,235。  new window
12.Ben-Zur, H.、Michael, K.(2007)。Burnout, social support, and coping at work among social workers, psychologists, and nurses: the role of challenge/control appraisals。Soc Work Health Care,45,63-82。  new window
13.Chiu, Y.-L.、Chung, R.-G.、Wu, C.-S.、Ho, C.-H.(2009)。The effects of job demands, control, and social support on hospital clinical nurses' intention to turn over。Applied Nursing Research,22(4),258-263。  new window
14.Estryn-Behar, M.、Van der Heijen, B. I. J. M.、Oginska, H.、Camerino, D.、Le Nezet, O.、Conway, P. M.(2007)。The impact of social work environment, teamwork characteristics, burnout, and personal factors upon intent to leave among European nurses。Medical Care,45(10),939-950。  new window
15.Gormley, D. K.(2011)。Are we on the same page? Staff nurse and manager perceptions of work environment, quality of care and anticipated nurse turnover。Journal of Nursing Management,19(1),33-40。  new window
16.李逸(20041000)。公共衛生護理人員工作壓力感受、因應策略與壓力結果之探討--以互動型工作壓力模式為架構。臺灣公共衛生雜誌,23(5),398-405。new window  延伸查詢new window
17.Lu, L.、Tseng, H. J.、Cooper, C. L.(1999)。Managerial stress, job satisfaction and health in Taiwan。Stress Medicine,15(1),53-64。  new window
18.何慧菁、張淑惠、曹瑞雲、張梅芳、陳永煌、楊燦(20101000)。醫院員工工作壓力與身心健康之相關研究。中華職業醫學雜誌,17(4),239-252。  延伸查詢new window
19.陸洛、李惠美、謝天渝(20050900)。牙醫師職業壓力與身心健康及職業倦怠之關係:以高雄市牙醫師為例。應用心理研究,27,59-80。new window  延伸查詢new window
20.Maslach, Christina、Schaufeli, Wilmar B.、Leiter, Michael P.(2001)。Job Burnout。Annual Review of Psychology,52(1),397-422。  new window
學位論文
1.洪苹菽(2000)。我國公共衛生營養師的角色與工作職責之研究(碩士論文)。國立臺灣師範大學,臺北。  延伸查詢new window
2.羅姍姍(2011)。早期療育專業治療師之壓力源與倦怠之關係--以社會支持為調節變項(碩士論文)。國立臺北護理健康大學,臺北。  延伸查詢new window
圖書
1.Maslach, C.、Jackson, S. E.、Leiter, M. P.(1996)。Maslach Burnout Inventory: Manual。Palo Alto, California:Consulting Psychologist Press。  new window
 
 
 
 
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