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三、日文部份
1.土井久太郎（2009），よくわかるホテル業界，日本東京：日本実業出版社。
2.飯嶋好彥（2011）フル・サービス型ホテル企業における女性の人的資源管理，日本東京：学文社。
四、網路部份
1.「觀光統計年報線上資料」，2011/6/22，（交通部觀光局行政資訊網），下載日期：2012/3/16 ，http://admin.taiwan.net.tw/indexc.。
2.「觀光旅館業管理系統線上資料」，2011/10/1，（交通部觀光局行政資訊網），下載日期：2012/3/16 ， http://t-hotel.tbroc.gov.tw/index/index.asp。
3.「勞基法對女性員工到底有什麼保障障？」，2005/6/16，（YAHOO奇摩知識網），下載日期：2012/2/18，http://tw.knowledge.yahoo.com/question/question?qid=1105061600228。
4.「餐飲服務員指南」，2010/10/26，（行政院勞工委員會行業職業就業指南e網），下載日期：2012/2/16 ，http://statdb.cla.gov.tw/careerguide/ind/ind_detail.asp?section_id=2&id_no=50124#t03 。
5.「99年人力運用調查統計結果分析」，2011/2/15，（行政院主計處網站），下載日期：2012/2/16，http://www.dgbas.gov.tw/public/Attachment/01281461071.pdf。
6.「雇用動向調查」，2010/12/31（日本厚生勞動省網站）下載日期：2012/2/22，http://www.mhlw.go.jp/toukei/itiran/roudou/koyou/doukou/09-1/kekka.html。
7.「100年人口運用調查結果分析」，2012/2/10，（行政院主計處網站），下載日期：2012/2/16，http://www.stat.gov.tw/public/Attachment/112616303771.pdf。
8.「專業人士性別統計2012年性別圖像」，2012/1/2（中華民國統計資訊網），下載日期：2012/4/12，http://eng.stat.gov.tw/public/data/dgbas03/bs2/gender/eb/2012/CGI/index.html。
9.「首次星級旅館評鑑第二波名單出爐」，2011/4/8（台灣評鑑協會-首次星級旅館評鑑資訊網），下載日期：2012/1/12，http://hsr.twaea.org.tw/news_display.php?AutoNo=197。