基於工作-家庭衝突的澳門博莊工作壓力、工作滿意度分析_

:::

詳目顯示

第 1 筆 / 總合 1 筆

/1頁

來源文獻資料
摘要
外文摘要
引文資料

題名：	基於工作-家庭衝突的澳門博莊工作壓力、工作滿意度分析
書刊名：	澳門科技大學學報
作者：	周金泉／周少玲
作者(外文)：	Zhou, Jin-quan／Zhou, Shoal-ling
出版日期：	2013
卷期：	7:2
頁次：	頁91-102
主題關鍵詞：	澳門；莊荷；工作家庭衝突；工作壓力；工作滿意度；Macau；Table dealer；Work-Family conflict；Work stress；Job satisfaction
原始連結：	連回原系統網址
相關次數：	被引用次數:期刊(0) 博士論文(0) 專書(0) 專書論文(0) 排除自我引用:0 共同引用:0 點閱:15

本文旨在探討澳門博彩業莊荷工作壓力及工作-家庭衝突的現況，並比較個人背景對工作壓力及工作-家庭衝突的影響，從而使工作壓力及工作-家庭衝突在工作滿意度上所顯示的差異情況。透過考察莊荷工作-家庭衝突對工作壓力與工作滿意度之間的關係，分析影響工作滿意度的原因。文章對澳門娛樂場發放的589份問卷分析後發現，莊荷的工作壓力及工作-家庭衝突不會因性別、學歷及工作年資有顯著的差異之分，工作壓力及工作-家庭衝突多產生在35歲以下。研究結論支持了提出的假設，提醒博彩業界要注重年輕博彩莊荷的工作壓力與家庭衝突問題，提升其工作滿意度。

以文找文

Table dealer’s work stress and job satisfaction in Macau are deeply discuss in the paper, according to individuals background of each work family conflicts and work stress, to find the differentia between the job satisfaction, work stress and work-family conflicts. The reasons of effect of job satisfaction can be analyzed by the investigation on the relationship between the work stress and job satisfaction on the work-family conflicts. According to the analysis of 589 questionnaire get from the Macau Casinos, the evident can be found that there is significant difference for staffs under 35 years old between work stress and work-family conflicts, but for their gender, education and seniority. All hypotheses are supported by the findings to minder for the gambling management to focus on the issue of work family conflicts and work stress for the reason of improvement of the young staff’s job satisfaction.

以文找文

期刊論文
1.	Boyar, Scott L.、Maertz, Carl P. Jr.、Pearson, A. W.、Keough, S.(2003)。Work-family conflict: A model of linkages between work and family domain variables and turnover intentions。Journal of Managerial Issues Pittsburg，15(2)，175-190。
2.	Wernimont, P. F.(1972)。A System View of Job Satisfaction。Journal of Applied Psychology，56(2)，173-176。
3.	Shaffer, H. J.、Hall, M. N.(2002)。The natural history of gambling and drinking problems among casino employees。The Journal of Social Psychology，142(4)，405-424。
4.	Lemire, Louise、Saba, Tania、Gagnon, Yves-chantal(1999)。Managing Career Plateauing in the Quebec Public Sector。Public Personnel Management，28(3)，375-392。
5.	Ashforth, Blake E.、Kreiner, Glen E.、Fugate, Mel(2000)。All in a day's work: Boundaries and micro role transitions。Academy of Management Review，25(3)，472-491。
6.	Beehr, Terry A.(1976)。Perceived situational moderators of the relationship between subjective role ambiguity and role strain。Journal of Applied Psychology，61(1)，35-40。
7.	Boles, J. S.、Babin, Barry J.(1996)。On the front-lines: stress, conflict, and the customer service provider。Journal of Business Research，37(1)，41-50。
8.	Corville, Jocelyn、Bernardi, Lauren M.(1999)。Helping Employees manage Stress。The Canadian Manager，24(3)，11-14。
9.	Higgins, C. A.、Duxbury, L. E.、Irving, R. H.(1992)。Work-family conflict in the dual-career family。Organizational Behavior and Human Decision Processes，51(1)，51-75。
10.	Clark, Sue Campbell(2000)。Work/family border theory: A new theory of work/family balance。Human relations，53(6)，747-770。
11.	Gutek, B. A.、Searle, S.、Klepa, L.(1991)。Rational versus gender role explanations for work-family conflict。Journal of applied psychology，76(4)，560-568。
12.	Kinnunen, U.、Mauno, S.(1998)。Antecedents and outcomes of work-family conflict among employed women and men in Finland。Human Relations，51(2)，157-177。
13.	Parasuraman, S.、Alutto, J. A.(1984)。Sources and outcomes of stress in organizational settings: Toward the development of a structural model。Academy of Management Journal，27(2)，330-350。
14.	Lewis, R. C.(1989)。Hospitality marketing: The internal approach。The Cornell Hotel and Restaurant Administration Quarterly，30(3)，40-45。
15.	Ernst Kossek, Ellen、Ozeki, Cynthia(1998)。Work-family Conflict, Policies and the Job-life Satisfaction Relationship: A Review and Directions for Organizational Behavior-human Resources Research。Journal of Applied Psychology，83(2)，139-149。
16.	Jamal, Muhammad(1990)。Relationship of job stress and type-A behavior to employees' job satisfaction, organizational commitment, psychosomatic health problems, and turnover motivation。Human Relations，43(8)，727-738。
17.	Allen, T. D.、Herst, D. E. L.、Bruck, C. S.、Sutton, M.(2000)。Consequences associated with work-to-family conflict: A review and agenda for future research。Journal of Occupational Health Psychology，5(2)，278-308。
18.	Byron, K.(2005)。A meta-analytic review of work-family conflict and its antecedents。Journal of Vocational Behavior，67(2)，169-198。
19.	Boonzaier, B.、Ficker, B.、Rust, B.(2001)。A review of research on the job characteristics model and the attendant job diagnostic survey。South African Journal of Business Management，32(1)，11-34。
20.	Greenhaus, J. H.、Beutell, N. J.(1985)。Sources and conflict between work and family roles。Academy of Management Review，10(1)，76-88。
21.	Boswell, W. R.、Roehling, M. V.、Cavanaugh, M. A.、Boudreau, J. W.(2000)。An empirical examination of self-reported work stress among U. S. managers。Journal of Applied Psychology，85(1)，65-74。
22.	Chi S. S.、Zheng G.(2009)。Drivers of job satisfaction as related to work performance on Macao casino hotels: An investigation based on employee survey。International Journal of Contemporary Hospitality Management，21(5)，561-578。
23.	Gu Z.、Siu, C. S.(2009)。Drivers of job satisfaction as related to work performance in Macao casino hotels。International Journal of Contemporary Hospitality Management，21(5)，561-578。
24.	Eggers, P. D.、Hsieh, Y. C.(2011)。Coping strategies used by lodging managers to balance work and personal lives: An exploratory study。International Journal of Hospitality & Tourism Administration，11(1)，39-58。
25.	Au, N.、Tsai, H.、Leong, K. F.(2009)。Working in Macau casinos: The perceptions of Hong Kong tertiary students majoring in hospitality。Asia Pacific Journal of Tourism Research，14(4)，403-417。
26.	Kuok, A. C. H.、Taormina, R. J.(2009)。Factors related to casino dealer burnout and turnover intention in Macau: Implications for casino management。International Gambling Studies，9(3)，275-294。
27.	Wan, Y. K. P.、Pilkington, P. A.(2009)。Knowledge, attitudes and experiences of Macao's casino workers with regard to second-hand smoke exposure at work。International Gambling Studies，9(3)，207-224。
28.	Wong, E. M. W.、Wu, A. M. S.(2008)。Disordered gambling among Chinese casino employees。Journal of Gambling Studies，24，207-217。
29.	Guttentaga, D.、Harriganb, K.、Smith, S.(2012)。Gambling by Ontario casino employees: gambling behaviors, problem gambling and impacts of the employment。International Gambling Studies，12(1)，5-22。
30.	Bruce, W. E.、Edward, W. M.、Marjorie, L. I.(1997)。Inter-role conflict and the permeability of work and family domain: Are there gender differences?。Journal of Vocational Behavior，50，168-184。
31.	Ramasundaram, Aiswarya、Ramasundaram, G.(2011)。The Role of Work Family Conflict as a Mediator between Work-thought Interference and Job Stress。International Management Review，7(2)，25-34。
32.	Lu, L.、Kao, S. F.、Chang, T. T.、Allen, T. D.、Cooper, C. L.(2008)。Work/family demands, work flexibility, work-to-family conflict, and their consequences at work: A Taiwanese-British cross-cultural comparison。International Journal of Stress Management，16(1)，25-44。
33.	Fournet, G. P.、Distefano, M. K.、Pryer, M. W.(1966)。Job satisfaction: Issues and problems。Personnel Psychology，19，165-183。
34.	Bruck, C. S.、Allen, T. D.、Spector, P. E.(2002)。The relationship between work-family conflict and job satisfaction: A finer-grained analysis。Journal of vocational Behavior，60(3)，336-353。
35.	Greenglass, E. R.、Pantony, K. L.、Burke, R. J.(1988)。A gender-role perspective on role conflict, work stress, and social support。Journal of Social Behavior and Personality，3(4)，317-328。
36.	House, R. J.、Rizzo, J. R.(1972)。Toward the measurement of organizational practices: Scale development and validation。Journal of Applied Psychology，56(5)，388-396。
37.	Frone, Michael R.、Russell, Marcia、Cooper, M. Lynne(1992)。Antecedents and Outcomes of Work-Family Conflict: Testing a Model of the Work-Family Interface。Journal of Applied Psychology，77(1)，65-78。
38.	Edwards, Jeffrey R.、Rothbard, Nancy P.(2000)。Mechanisms linking work and family: Clarifying the relationship between work and family constructs。Academy of Management Review，25(1)，178-199。
39.	Kalleberg, Arne L.(1977)。Work Values and Job Rewards: A Theory of Job Satisfaction。American Sociological Review，42(1)，124-143。
40.	Seashore, Stanley E.、Taber, Thomas D.(1975)。Job Satisfaction Indicators and Their Correlates。American Behavioral Scientist，18(3)，333-368。

學位論文
1.	Marie, D. W.(2004)。Understanding occupational stress and mental health in aspiring small business owners(博士論文)。University of California State。

圖書
1.	Robbins, S. P.、Judge, T. A.(2009)。Organizational behavior。Pearson Prentice Hall。
2.	Kinicki, A.、Kreitner, R.(2006)。Organizational Behavior。Boston, MA：McGraw-Hill Irwin。
3.	Breen, H.、Cairncross, G.、Hing, N.、Tiyce, M.(2012)。Stress and productivity in hospitality and gambling workplaces。Centre for Gambling Education & Research, Southern Cross University。
4.	Hoppock, Robert(1935)。Job satisfaction。Harper。
5.	Kahn, Robert L.、Wolfe, Donald M.、Quinn, Robert P.、Snoek, J. Diedrick、Rosenthal, Robert A.(1964)。Organizational Stress: Studies in Role Conflict and Ambiguity。John Wiley & Sons, Inc.。

其他
1.	澳門統計暨普查(2013)。澳門2012年第四季博彩業人力資源需求及薪酬調查，http://www.dsec.gov.mo/default.aspx。延伸查詢

圖書論文
1.	Locke, Edwin A.(1976)。The nature and causes of job satisfaction。Handbook of industrial and organizational psychology。Rand McNally Publishers Inc.。
2.	Frone, Michael R.(2003)。Work-Family Balance。Handbook of Occupational Health Psychology。American Psychological Association。

推文
推薦
引用網址
引用嵌入語法
轉寄

top

:::

相關期刊
相關論文
相關專書
相關著作
熱門點閱

1.	曾確診COVID-19護理師留任意願重要預測因子之探討
2.	探討禮儀師工作壓力、因應策略、職業倦怠和工作滿意度關係之研究
3.	女性員警工作壓力、休閒運動調適及職家衝突之關係研究
4.	工作壓力、工作滿意度對警察人員組織承諾的影響
5.	營建業從業人員之人格特質、工作壓力、工作滿意度對離職傾向之關係
6.	國小教師工作壓力與工作滿意度之關係研究：教師自我效能感的中介效果
7.	刑事警察人員工作壓力、工作投入、工作滿意度、組織承諾與離職傾向之研究
8.	矯正人員組織承諾之初探
9.	自我導向學習、工作壓力與工作滿意度之研究
10.	視覺障礙黑暗對話培訓師之就業狀況、工作壓力與工作滿意度之研究
11.	領導風格與工作壓力對工作滿意度之影響--以新竹縣政府警察局分駐(派出)所為例
12.	青少年工作壓力之研究探討
13.	臺南市國小現職教師兼任教學組長之組織承諾、工作壓力、工作滿意度與其續任意願相關之研究
14.	公部門員工工作家庭衝突與工作滿意度之關聯性研究
15.	澳門博彩企業莊荷職業認同分析

1.	國民中學教師正向心理、工作滿意度、工作壓力及組織承諾之關係研究
2.	幼兒園教師之工作生活平衡：工作家庭衝突、工作滿意度與家庭滿意度關係之探討
3.	技術型高中兼任行政教師工作價值觀、工作壓力及工作滿意度關係之研究－以社會支持為調節變項
4.	原住民重點學校國小校長工作壓力、工作滿意度與其組織承諾之關係研究
5.	社會網絡關係及組織公民行為對工作壓力的影響
6.	基層警察人員工作績效影響因素之研究：以臺中市警察局為例
7.	工作對休閒衝突與工作/休閒生活滿意度之關係-驗證工作壓力之調節性中介模型
8.	高中教師自我效能、工作壓力、教師學習與工作滿意度關係之研究
9.	高績效工作系統在多國籍企業之應用-以在中國營運台商之外派人員與當地員工為例

無相關書籍

無相關著作

無相關點閱

QR Code

臺灣人文及社會科學引文索引資料庫系統

詳目顯示

臺灣人文及社會科學引文索引資料庫