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題名：任務衝突、關係衝突與團隊績效之研究--以國軍警衛人力為例
書刊名：管理資訊計算
作者：盧敬文／陳詳衡
作者(外文)：Lu, Ching-wen／Chen, Xiang-heng
出版日期：2018
卷期：7:2
頁次：頁84-100
主題關鍵詞：任務衝突；關係衝突；團隊績效；Task conflict；Relationship conflict；Team performance
原始連結：連回原系統網址new window
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  • 被引用次數被引用次數:期刊(0) 博士論文(0) 專書(0) 專書論文(0)
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  • 共同引用共同引用:14
  • 點閱點閱:11
本研究希望探討任務、關係衝突與團隊績效之影響，透過國軍警衛人力問卷抽樣，接續運用迴歸分析方式驗證「組織衝突對團隊績效之影響」、「任務衝突是否對績效具正面效應，及長期肇生任務衝突與關係衝突對團隊績效是否會造成負面效果」、「國軍部隊團隊績效重要性，藉以獲知績效對個人未來是否具影響力」等研究目的。最後將性別、年齡、年資、職位及專長分別列為控制變項檢視其對關係衝突、任務衝突與團隊績效此三構面上是否呈現顯著差異。本研究結果發現，任務衝突對關係衝突具有正向顯著影響、關係衝突則會負向顯著影響團隊績效，關係衝突在任務衝突對團隊影響關係中具有完全中介效果。本研究亦發現年齡與專長對團隊績效具顯著效果。
This study hopes to discuss the influence on task conflict, relationship conflict and team performance. Through questionnaires sampling of national army guard manpower, the Regression Approach is consecutively adopted to verify ＂the influence of organization conflict on team performance＂, ＂whether task conflict has positive effect on performance whether long-term task conflict and relationship conflict have negative effect on team performance＂, and＂ with the importance of team performance of national military force, the performance has influence on personal future will be learned＂. Gender, age, seniority, position and expertise are listed as control variables to verify their effects on relationship conflict, task conflict and team performance and whether there are significant differences between effects. The result of this study shows that task conflict has observably positive influence on relationship conflict, which has observably negative influence on team performance, and has mediating effect on the influence that task conflict has on team. This study also finds that age and expertise have remarkable effect on team performance.
期刊論文
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3.Chen, G.、Tjosvold, D.(2002)。Conflict Management and Team Effectiveness in China: The Mediating role of Justice。Asia Pacific Journal of Management，19，557-572。  new window
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6.Putnam, L. L.(1994)。Productive conflict: Negotiation as implicit coordination。International Journal of Conflict Management，5，284-299。  new window
7.Eisenhaedt, K. M.、Schoonhoven, C. B.(1990)。Organizational Growth: Linking Founding Team, Strategy, Environment and Growth among United-States Semiconductor Ventures, 1978-1988。Administrative Science Quarterly，35(3)，504-529。  new window
8.李弘暉、鍾麗英(19991200)。團隊運作過程對團隊績效影響之研究。人力資源學報，11，1-30。  延伸查詢new window
9.Simons, Tony L.、Peterson, Randall S.(2000)。Task Conflict and Relationship Conflict in Top Management Teams: The Pivotal Role Intragroup Trust。Journal of Applied Psychology，85(1)，102-111。  new window
10.Banker, R. D.、Field, J. M.、Schroeder, R. G.、Sinha, K. K.(1996)。Impact of work teams on manufacturing performance: A longitudinal field study。Academy of Management Journal，39，867-890。  new window
11.Jehn, K. A.、Mannix, E. A.(2001)。The Dynamic Nature of Conflict: A Longitudinal Study of Intragroup Conflict and Group Performance。Academy of Management Journal，44(2)，238-251。  new window
12.Amason, A. C.(1996)。Distinguishing the effects of functional and dysfunctional conflict on strategic decision making: Resolving a paradox for top management teams。Academy of Management Journal，39(1)，123-148。  new window
13.Jehn, Karen A.(1995)。A multimethod examination of the benefits and detriments of intragroup conflict。Administrative Science Quarterly，40(2)，256-282。  new window
14.Henderson, J. C.、Lee, S.(1992)。Managing I/S design teams: A control theories perspective。Management Science，38(6)，757-777。  new window
15.劉峰旭、陳詳衡(20100600)。工作滿足對組織承諾影響之研究--以組織衝突為干擾變項。中小企業發展季刊，16，163-181。new window  延伸查詢new window
16.De Dreu, C. K. W.、Evers, A.、Beersma, B.、Kluwer, E. S.、Nauta, A.(2001)。A theory-based measure of conflict management strategies in the workplace。Journal of organizational behavior，22(6)，645-668。  new window
17.Jehn, K. A.(1995)。Qualitative Analysis of Conflict Type and Dimensions in Organizational Groups。Journal of Business Research，42(3)，530-557。  new window
18.Yu, L.(2007)。Conflict in the Workplace。Sloan Management Review，48(2)。  new window
19.蔡進雄(19971000)。學校組織衝突管理之探討。中等教育，48(5)，13-20。new window  延伸查詢new window
20.Baron, Reuben M.、Kenny, David A.(1986)。The Moderator-Mediator Variable Distinction in Social Psychological Research: Conceptual, Strategic, and Statistical Considerations。Journal of Personality and Social Psychology，51(6)，1173-1182。  new window
會議論文
1.Welty, W. M.(1996)。Reflections on practice。Matermatiikan ja luonnontieteiden opetuksen tutkimusseuran paivat。Oulu。  new window
學位論文
1.蕭閔謙(2005)。團隊衝突、集體效能與團隊績效之關係研究--衝突管理與目標導向之調節效果(碩士論文)。東吳大學。  延伸查詢new window
2.玉井智子(2001)。團隊組織特徵、運作過程、團隊績效之關係研究--台日學生之差異比較(碩士論文)。國立中山大學。  延伸查詢new window
3.簡至宏(2014)。國軍憲兵警衛勤務工作適性分析--專業能力指標建構之研究(碩士論文)。國防大學政治作戰學院。  延伸查詢new window
4.郭子傑(2011)。行銷通路廠商間關係鑲嵌與資源依賴關係對通路衝突與通路績效之影響(碩士論文)。國立成功大學。  延伸查詢new window
圖書
1.Stewart, G. L.、Manz, C. C.、Sims, H. P. Jr.(1999)。Team work and group dynamics。New York：John Wiley & Sons, INC.。  new window
2.Leonard-Barton, Dorothy(1995)。Wellsprings of Knowledge: Building and Sustaining the Sources of Innovation。Harvard Business School Press。  new window
3.Coser, Lewis A.(1956)。The Functions of Social Conflict。Free Press。  new window
4.Campbell, J. P.(1990)。Handbook of Industrial and Organizational Psychology。PAla, CA：Consulting Psychologists Press。  new window
5.Schermerhorn, J. R.、Hunt, J. G.、Osborn, R. N.(1999)。Managing Organization Behavior。NY：John Wiley and Sons Inc.。  new window
6.周文賢(2002)。多變量統計分析：SAS/STAT使用方法。智勝文化事業有限公司。  延伸查詢new window
7.Ritzer, George、馬康莊、陳信木(1995)。社會學理論。巨流。  延伸查詢new window
8.Robbins, S. P.(1996)。Organization Behavior。Upper Saddle River, New Jersey：Prentice Hall。  new window
9.French, R.(1985)。Performance Appraisal: Assessing Human Behavior at Work。Boston, MA：Kent Wadsworth。  new window
其他
1.Harris, T. M.(2004)。The relationship between between elementary teachers' efficacy and Participation in peer collaborative practices in an urban school district(UMI 3122655)。  new window
圖書論文
1.Eisenhardt, K.、Kahwajy, J. L.、Bourgeois, L. J.(1997)。Taming interpersonal conflict in strategic choice: How top management teams argue, but still get along。Strategic Decisions。Boston MA：Kluwer Academic Publishers。  new window
2.Campbell, John P.(1990)。Modeling the performance prediction problem in industrial and organizational psychology。Handbook of Industrial and Organizational Psychology。Consulting Psychologists Press。  new window
3.Borman, Walter C.、Motowidlo, Stephan J.(1993)。Expanding the Criterion Domain to Include Elements of Contextual Performance。Personnel selection in organizations。Jossey-Bass。  new window
4.Goodman, P. S.、Ravlin, E.、Schminke, M.(1987)。Understanding Groups in Organization。Research in Organizational Behavior。Greenwich, CT：JAI。  new window
 
 
 
 
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