期刊論文1. | Bentes, A. V.、Carneiro, J.、da Silva, J. F.、Kimura, H.(2012)。Multidimensional Assessment of Organizational Performance: Integrating BSC and AHP。Journal of Business Research,65(12),1790-1799。 |
2. | Eltayeb, T. K.、Zailani, S.、Ramayah, T.(2011)。Green supply chain initiatives among certified companies in Malaysia and environmental sustainability: Investigating the outcomes。Resources, Conservation and Recycling,55(5),495-506。 |
3. | Figge, F.、Hahn, T.、Schaltegger, S.、Wagner, M.(2002)。The Sustainability Balanced Scorecard: Linking Sustainability Management to Business Strategy。Business Strategy and the Environment,11(5),269-284。 |
4. | Buckley, J. J.(1985)。Fuzzy hierarchy analysis。Fuzzy Sets and Systems,17,233-247。 |
5. | Becker, J. U.、Greve, G.、Albers, S.(2009)。The impact of technological and organizational implementation of CRM on customer acquisition, maintenance, and retention。International Journal of Research in Marketing,26(3),207-215。 |
6. | Möller, A.、Schaltegger, S.(2005)。The sustainability balanced scorecard as a framework for eco-efficiency analysis。Journal of Industrial Ecology,9(4),73-83。 |
7. | Kuo, Ying-Feng、Chen, Pang-Cheng(2008)。Constructing performance appraisal indicators for mobility of the service industries using Fuzzy Delphi Method。Expert Systems with Applications,35(4),1930-1939。 |
8. | Hsu, Yulung、Lee, Chenghaw、Kreng, V. B.(2010)。The application of fuzzy delphi method and fuzzy AHP in lubricant regenerative technology selection。Expert Systems with Applications,37(1),419-425。 |
9. | 徐村和(19980800)。模糊德菲層級分析法。模糊系統學刊,4(1),59-72。 延伸查詢 |
10. | Matt, Christian、Hess, Thomas、Benlian, Alexander(2015)。Digital Transformation Strategies。Business & Information Systems Engineering,57(5),339-343。 |
11. | Huang, T.、Pepper, M.、Bowrey, G.(2014)。Implementing a sustainability balanced scorecard to contribute to the process of organizational legitimacy assessment。Australasian Accounting, Business and Finance Journal,8(2),15-34。 |
12. | Kaplan, R. S.、Norton, D. P.(1993)。Implementing the balanced scorecard at FMC corporation: An interview with Larry D. Brady。Harvard Business Review,71(5),143-149。 |
13. | Pérez, C. Á.、Montequin, V. R.、Fernandez, F. O.、Balsera, J. V.(2017)。Integration of balanced scorecard (BSC), strategy map, and fuzzy analytic hierarchy process (FAHP) for a sustainability business framework: A case study of a Spanish software factory in the financial sector。Sustainability,9(4)。 |
14. | 歐宜佩、陳信宏(20180700)。近期數位轉型發展趨勢之觀察。經濟前瞻,178,94-99。 延伸查詢 |
15. | Ishikawa, Akira、Amagasa, Michio、Shiga, Tetsuo、Tomizawa, Giichi、Tatsuta, Rumi、Mieno, Hiroshi(1993)。The max-min Delphi method and fuzzy Delphi method via fuzzy integration。Fuzzy Sets and Systems,55(3),241-253。 |
16. | Vial, Gregory(2019)。Understanding digital transformation: a review and a research agenda。The Journal of Strategic Information Systems,28(2),118-144。 |
17. | 侯勝宗、連婉茜、仇介民(20170500)。服務庫存與營運績效關聯之實証研究:以臺灣大車隊為例。臺大管理論叢,27(2S),63-92。 延伸查詢 |
18. | Abagissa, J.(2019)。The assessment of Balanced Scorecard Implementation in the commercial bank of Ethiopia: the case of the three branches in east addis。Journal of Public Administration, Finance and Law,16,75-87。 |
19. | Bedell-Pearce, J.(2018)。Safe digital transformation for SMEs。Network Security,11,6-7。 |
20. | Benlemlih, M.、Cai, L.(2020)。Corporate environmental performance and financing decisions。Business Ethics: A European Review,29(2),248-265。 |
21. | Brunelli, M.、Mezei, J. Z.(2013)。How different are ranking methods for fuzzy numbers? A numerical study。International Journal of Approximate Reasoning,54(5),627-639。 |
22. | Butler, J. B.、Henderson, S. C.、Raiborn, C.(2011)。Sustainability and the balanced scorecard: Integrating green measures into business reporting。Management Accounting Quarterly Winter,12(2),1-10。 |
23. | Chang, Hung-Hao(2017)。The Economic Effects of Uber on Taxi Drivers in Taiwan。Journal of Competition Law & Economics,13(3),475-500。 |
24. | Chiu, W. Y.、Lee, Y. D.、Lin, T. Y.(2010)。Performance evaluation criteria for personal trainers: An analytical hierarchy process approach。Social Behavior and Personality: An international Journal,38(7),895-906。 |
25. | Chung, C. C.、Chao, L. C.、Chen, C. H.、Lou, S. J.(2016)。A Balanced Scorecard of Sustainable Management in the Taiwanese Bicycle Industry: Development of Performance Indicators and Importance Analysis。Sustainability,8(6),518-538。 |
26. | Correani, A.、De Massis, A.、Frattini, F.、Petruzzelli, A. M.、Natalicchio, A.(2020)。Implementing a Digital Strategy: Learning from the Experience of Three Digital Transformation Projects。California Management Review,62(4),37-56。 |
27. | De Andrade, J. B. S. O.、Garcia, J.、De Andrade Lima, M.、Barbosa, S. B.、Heerdt, M. L.、Berchin, I. I.(2018)。A proposal of a balanced scorecard for an environmental education program at universities。Journal of Cleaner Production,172,1674-1690。 |
28. | Dinçer, H.、Bozaykut-Buk, T.、Emir, Şenol、Yuksel, S.、Ashill, N.(2019)。Using the fuzzy multicriteria decision making approach to evaluate brand equity: a study of privatized firms。Journal of Product & Brand Management,29(3),335-354。 |
29. | Ferreira, J. J. M.、Fernandes, C. I.、Ferreira, F. A. F.(2019)。To be or not to be digital, that is the question: Firm innovation and performance。Journal of Business Research,101,583-590。 |
30. | Falle, S.、Rauter, R.、Engert, S.、Baumgartner, R. J.(2016)。Sustainability management with the sustainability balanced scorecard in SMEs: findings from an Austrian case study。Sustainability,8(6),1-16。 |
31. | Hansen, E. G.、Schaltegger, S.(2016)。The sustainability balanced scorecard: A systematic review of architectures。Journal of Business Ethics,133(2),193-221。 |
32. | Green, W. J.、Cheng, M. M.(2019)。Materiality judgments in an integrated reporting setting: The effect of strategic relevance and strategy map。Accounting, Organizations and Society,73,1-14。 |
33. | Hinings, B.、Gegenhuber, T.、Greenwood, R.(2018)。Digital innovation and transformation: An institutional perspective。Information and Organization,28(1),52-61。 |
34. | Huynh, T. T. M.、Dang, C. N.、Le-Hoai, L.、Pham, A. D.、Nguyen, T. D.(2020)。Proposing a strategy map for coastal urban project success using the balanced scorecard method。Engineering, Construction and Architectural Management,27(10),2993-3030。 |
35. | Hu, B.、Leopold-Wildburger, U.、Strohhecker, J.(2017)。Strategy map concepts in a balanced scorecard cockpit improve performance。European Journal of Operational Research,258,664-676。 |
36. | Keramati, A.、Shapouri, F. J.(2016)。Multidimensional appraisal of customer relationship management: integrating balanced scorecard and multi criteria decision making approaches。Information Systems and e-Business Management,14(2),217-251。 |
37. | Kopecka, N.(2015)。The balanced scorecard implementation, integrated approach and the quality of its measurement。Procedia Economics and Finance,25,59-69。 |
38. | Martini, L. K. B.、Suardanab, I. B. R.(2019)。Company Performance Measurement Applying Balanced Scorecard Approach。International Journal of Social Sciences and Humanities,3(1),7-13。 |
39. | Mergel, I.、Edelmann, N.、Haug, N.(2019)。Defining digital transformation: Results from expert interviews。Government Information Quarterly,36(4)。 |
40. | Mezulanik, J.、Kmeco, L.、Civelek, M.、Kloudova, J.(2019)。Transport Services in the Shared Economy Segment Compared to Traditional Taxi Services: The Case Study of the Czech Republic。Marketing and Management of Innovations,2,118-130。 |
41. | Modak, M.、Ghosh, K. K.、Pathak, K.(2019)。A BSC-ANP approach to organizational outsourcing decision support: A case study。Journal of Business Research,103,432-447。 |
42. | Nortjé, C.、Middelberg, S. L.、Oberholzer, M.、Buys, P. W.(2014)。Developing a sustainable balanced scorecard for the oil and gas sector。Environmental Economics,5(4),52-60。 |
43. | Nouicer, H.、Zaim, I.、Abdallah, L. B.(2017)。Explaining the impact of a customer-oriented strategy on the small and mediumsized enterprises' (SMEs) global performance: Lessons from the Balanced Scorecard and the CUSTOR scale model。International Journal of Technology Management and Sustainable Development,16(3),249-270。 |
44. | Poister, T. H.、Pasha, O. Q.、Edwards, L. H.(2013)。Does Performance Management Lead to Better Outcomes? Evidence from the U.S. Public Transit Industry。Public Administration Review,73(4),625-636。 |
45. | Sebastian, I.、Ross, J.、Beath, C.、Mocker, M.、Moloney, K.、Fonstad, N.(2017)。How Big Old Companies Navigate Digital Transformation。MIS Quarterly Executive,16(3),197-213。 |
46. | Singh, A.、Hess, T.(2017)。How Chief Digital Officers Promote the Digital Transformation of their Companies。MIS Quarterly Executive,16(1),(5)1-(5)17。 |
47. | Thilakaratne, M.、Falkner, K.、Atapattu, T.(2019)。A Systematic Review on Literature-based Discovery General Overview, Methodology, & Statistical Analysis。ACM Computing Surveys,52(6),1-34。 |
48. | Tseng, Y.、Chan, C.(2019)。When the Sharing Economy Meets Established Institutions: Uber and Airbnb in Taiwan。IEEE Transactions on Engineering Management,2019,1-12。 |
49. | Zhang, Qingyu、Cao, Mei、Zhang, Fangfang、Liu, Jing、Li, Xin(2020)。Effects of corporate social responsibility on customer satisfaction and organizational attractiveness: A signaling perspective。Business Ethics: A European Review,29(1),20-34。 |
50. | 張有恆、徐村和、陳曉玲(19970300)。航空站區位選擇評估程序之研究。運輸計劃,26(1),37-67。 延伸查詢 |
51. | Hsu, Chia-Chien、Sandford, Brian A.(2007)。The Delphi Technique: Making Sense Of Consensus。Practical Assessment, Research & Evaluation,12,(10)1-(10)8。 |