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題名：內外控人格特質與授權賦能認知對工作滿足之影響--以金融保險業為例
書刊名：人力資源管理學報
作者：羅世輝 引用關係／湯雅云 引用關係
作者(外文)：Lo, Shih-hui／Tang, Ya-yuian
出版日期：2003
卷期：3:1
頁次：頁1-19
主題關鍵詞：授權賦能；內外控人格特質；工作滿足；Empowerment；Locus of control；Job satisfaction
原始連結：連回原系統網址new window
相關次數：
  • 被引用次數被引用次數:期刊(17) 博士論文(7) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:17
  • 共同引用共同引用:0
  • 點閱點閱:144
本研究主要探討員工授權賦能之心理狀態，包含員工對於工作目標之意義、員工於執行工作時之自我效能、自我決定、影響力之認知等。由於員工行為受其認知影響，而這些認知又與其個人特質有關，進而影響其工作滿足感的程度，故本研究藉由個人特質之內外控構面對授權賦能認知之影響，進而探討對工作滿足感的影響。研究結果顯示，偏內控傾向之員工對授權賦能認知的程度較高，除此之外，授權賦能認知之提昇，也會增加員工之工作滿足。因此當組織實施授權賦能，而員工的效能未達組織目標時，本研究建議組織可先從員工之人格特質與授權賦能認知二方面探討造成授權賦能效果不佳的原因，並針對不同人格特質的員工施與不同的管理方法，才能有效地提昇組織的績效，使授權賦能後的員工產生工作滿足，進而提升工作績效。
The major purpose of this research was to explore the employees' psychological states while they empowered. The employees' empowered cognitions which are the meaning of the jobs, their self-efficacy, self-determination and impact of their jobs. Then, employees' locus of control personality was examined as well to understand their influence on the relationship between employees' empowered cognitions and job satisfactions. Results of this study showed as below; when internals' employees perceived empowerment as positive equal internals superior to externals have positive cognitions of empowerment. Moreover, improving empowerment cognitions also could increase job satisfactions. The results also proved that internals could significantly influence on their cognitions of empowerment, and then increasing their job satisfactions. Therefore, while organizational empowerment in practice; we suggested that organization might examine about the employees' locus of control, and treat them with different managerial method. Therefore, organizational empowered would be get better performance, also increase employees' job satisfactions.
期刊論文
1.Sigler, T. H.、Pearson, C. M.(2000)。Creating an empowering culture:examining the relationship between organizational culture and perceptions of empowerment。Journal of Quality Management，5，27-52。  new window
2.MacCallum, R. C. M.、Roznowski, M.、Mar, C.、Reith, J. V.(1994)。Alternative strateiges for cross-validation of covariance structure models。Multivariate Behavioral Research，29(1)，1-32。  new window
3.Thomas, K.、Tymon, W.(1994)。Does empowerment always work:Understanding the role of intrinsic motivation and personal interpretation。Journal of Management Systems，6(3)，86-94。  new window
4.Ashforth, B. E.(1989)。The experience of powerlessness in organizations。Organizational Behavior and Human Decision Processes，43(2)，207-242。  new window
5.Conger, J. A.(1989)。Leadership: The art of empowerment others。The Academy of Management Executive，11(1)，17-24。  new window
6.Conger, J. A.、Kanungo, R. N.(1988)。The empowerment process: Integrating theory & practice。Academy of Management Review，13(3)，471-482。  new window
7.Gist, M. E.(1987)。Self-efficacy: Implications for organizational behavior and human resource management。Academy of Management Journal，12(1)，472-485。  new window
8.Parker, L. E.(1993)。When to fix it and when to leave: The relationship among perceived control, self-efficacy, dissent and exit。Journal of Applied Psychology，78(6)，949-959。  new window
9.Kren, Leslie(1992)。The Moderating Effects of Locus of Control on Performance Incentives and Participation。Human Relations，45(9)，991-1012。  new window
10.Roberts, James A.、Lapidus, Richard S.、Chonko, Lawrence B.(1997)。Salespeople and Stress: The Moderating Role of Locus of Control on Work Stressors and Felt Stress。Journal of Marketing Theory and Practice，5(3)，93-108。  new window
11.Abramson, L. Y.、Seligman, M. E. P.、Teasdale, J. D.(1978)。Learned Helplessness in Humans: Critique and Reformulation。Journal of Abnormal Psychology，87(1)，49-74。  new window
12.Rotter, J. B.(1966)。Generalized expectancies for internal versus external control of reinforcement。Psychological Monographs: General and Applied，80(1)=609，1-28。  new window
13.Barner, R.(1994)。Enablement: The Key to Empowerment。Training and Development Journal，48(6)，33-36。  new window
14.吳靜吉、潘養源、丁興祥(19800500)。內外控取向與工作滿足及績效之關係。國立政治大學學報，41，左61-74。  延伸查詢new window
15.許士軍(19770500)。工作滿足、個人特徵與組織氣候--文獻檢討及實證研究。國立政治大學學報，35，13-56。  延伸查詢new window
16.Spreitzer, Gretchen M.(1995)。Psychological Empowerment in the Workplace: Dimensions, Measurement, and Validation。Academy of Management Journal，38(5)，1442-1465。  new window
17.Thomas, Kenneth W.、Velthouse, Betty A.(1990)。Cognitive elements of empowerment: An "interpretive" model of intrinsic task motivation。Academy of Management Review，15(4)，666-681。  new window
18.Bowen, David E.、Lawler, Edward E. III(1992)。The Empowerment of Service Workers: What, Why, How, and When?。Sloan Management Review，33(3)，31-39。  new window
19.Ashforth, B.(1990)。The organizationally induced helplessness syndrome: A preliminary model。Canadian Journal of Administrative Sciences，7，30-36。  new window
學位論文
1.林長瑞(1985)。員工的人格特質、人口特性與電腦化態度之關係(碩士論文)。國立政治大學。  延伸查詢new window
2.林秀聰(1998)。賦能策略應用於機關組織之研究(碩士論文)。國立政治大學。  延伸查詢new window
圖書
1.Deci, Edward、Ryan, Richard(1985)。Intricic Motivation and Self-determination。New York, NY：Plenum Press Publishing Co.。  new window
2.McClelland, David(1975)。Power: The Inner Experience。New York：Irvington Publishers。  new window
3.Hair, J. F.、Anderson, R. E.、Tatham, R. L.、Black, W. C.(1995)。Multivariate data analysis with readings。Upper Saddler River, NJ：Prentice-Hall。  new window
4.Blanchard, K.、Carlos, J. P.、Randolph, A.、陳育美(1996)。灌能。台北：哈佛企管國際集團關係企業金得發股份有限公司。  延伸查詢new window
5.Herzberg, Frederich(1966)。Work and the nature of man。The World Publishing Co.。  new window
6.Smith, Patricia C.、Kendall, Lorne M.、Hulin, Charles L.(1969)。The measurement of satisfaction in work and retirement: A strategy for the study of attitudes。Rand McNally & Company。  new window
7.Weiss, D. J.、Dawis, R. V.、England, G. W.、Lofquist, L. H.(1967)。Manual for the Minnesota Satisfaction Questionnaire。Minneapolis：Industrial Relations Center, University of Minnesota。  new window
8.Bass, Bernard M.(1985)。Leadership and Performance Beyond Expectations。Free Press。  new window
9.Hackman, J. Richard、Oldham, Greg R.(1980)。Work Redesign。Addison-Wesley Publishing Company。  new window
10.Hoppock, Robert(1935)。Job satisfaction。Harper。  new window
11.Vroom, Victor Harold(1964)。Work and motivation。John Wiley & Sons, Inc.。  new window
12.Senge, Peter、郭進隆、齊若蘭(1990)。第五項修練：學習型組織的藝術與實務。台北：天下文化。  延伸查詢new window
13.Bandura, A.、Wessels, S.(1997)。Self-efficacy: The exercise of self-control。New York：Freeman。  new window
14.Whetten, D. A.、Cameron, K. S.(1984)。Developing management skills。Glenview, III：Scott, Foresman and Company。  new window
其他
1.楊敏珊(1996)。基層公務人員組織授能之硏究--台北縣鄕鎭市公所人員工作意願之實證分析。  延伸查詢new window
2.Bennis, W. & Nanus, B.(1985)。Leaders，New York：Harper & Row。  new window
3.Blum, M. L. & Naylor, J. C.(1968)。Industrial psychology: It theoreitical and social foundation，New York：Happer & Row。  new window
4.Carlos, G. & Tabord, M.(2000)。Leadership, teamwork, and empowerment: Future management trends。  new window
5.Davis, K.(1989)。Human behavior at work，New York：McGraw-Hill Book Co.。  new window
6.Greenberger, D. B., Strasser, S. Cummings. L. L. & Dunham, R.(1989)。The impact of personal control on performance and satisfaction。  new window
7.Lefcourt, H. M.(1972)。Internal versus external control of reinforcement revisited: Recent developments，New York：Academic Press。  new window
8.Liden, R. C., Wayne, S. J., Sparrowe, R. T. & Bradway, I.(1993)。Empowerment and effectiveness study: Feedback report，University of Illinois。  new window
9.Martinko, M. J. & Gardner, W. L.(1982)。Learned helplessness: An alternative explanation for performance defincits。  new window
10.Neilsen, E.(1986)。Empowerment strategies: Blancing authority and responsibility，San Francisco：Jossey-Bass。  new window
11.Seligman, M.(1975)。Helplessness: On depression, development, and health。  new window
12.Sirkin, H. L.(199310)。The employee empowerment scam。  new window
圖書論文
1.Locke, E. A.(1976)。The mature and causes of job satisfaction。The handbook of industrial and organizational psychology。Chicago：Rand McNally College Publishing。  new window
 
 
 
 
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