臺灣人文及社會科學引文索引資料庫系統

:::

詳目顯示

回上一頁
第 1 筆 / 總合 1 筆   第一頁 上一頁 下一頁 最後一頁
/1頁
題名：社區生態旅遊服務品質與遊客體驗滿意度的關連組集模式之探討--基於典則相關分析技術
書刊名：觀光旅遊研究學刊
作者：劉惠珍／莫皓帆 引用關係／林宏盛
作者(外文)：Liu, Hui-chen／Mo, Hao-fan／Lin, Hung-sheng
出版日期：2013
卷期：8:1
頁次：頁39-60
主題關鍵詞：關連組集模式；社區生態旅遊服務品質；遊客體驗滿意度；典則相關分析；Associate model with sets of groups；Community eco-tourism service quality；Tourists' experience satisfaction；Canonical correlation analysis
原始連結：連回原系統網址new window
相關次數：
  • 被引用次數被引用次數:期刊(5) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:4
  • 共同引用共同引用:232
  • 點閱點閱:50
生態旅遊是尋求旅遊永續發展的一種方式，並藉由導覽解說，引導遊客體驗當地自然、人文與產業之美。遊客對旅遊地滿意產生的重遊，對觀光地的經營管理非常重要。本研究以問卷為工具，採用便利抽樣法，調查新北市三峽區安和社區（舊稱小暗坑）遊客327人，以典則相關分析技術，建立社區生態旅遊服務品質與遊客體驗滿意度的關連組集模式。結果發現：1.社區生態旅遊服務品質平均值較高依序為「戶外課程都有安全裝備」、「活動有吸引力」。平均值較低依序為「停車位數量足夠」、「停車場出入動線方便」。2.關連組集有3對，以第1對關連組集解釋變異量最高。3.第1對關連特徵為「場地設施與教育活動典則變項與環境清淨典則變項關連」。第2對關連特徵為「解說風趣典則變項與自然活動典則變項關連」。第3對關連特徵為「生態環保典則變項與溪流活動典則變項關連」。由此可知未來在舉辦社區生態旅遊時應注重場地清潔、解說風趣與生態環保的品質。
Tourists of ecotourism can be guided to experience the beauty of local nature, humanity and industry through interpretation. Therefore, their re-traveling to the area they had traveled, owing to their experience satisfaction, is very important to the area's operation and management. By convenience sampling, this research validly surveyed 327 tourists who had visited Ann-He Community (Shiau Ann Ken) in San Xia District, New Taipei City. The investigation results were analyzed by canonical correlation analysis to create an associate model with sets of groups between community ecotourism service quality and tourists' experience satisfaction. The major findings were illustrated as follows: The items of higher average score of community ecotourism service quality sequentially are "all outdoor courses have safety equipment," and "the activities are attractive." The lower average score items are "the parking spaces are enough," and "the moving lines of the parking lots are convenient." There are three connected group sets. The first pair of the sets is the highest explainable in variation. The first pair of related characteristics is that "the canonical variables of site equipments and educational activities related to the canonical variable of site cleaning." The second pair is that "the canonical variable of the witty interpretation related to the canonical variable of the activities of nature." The third pair is that "the canonical variable of ecology and environmental protection related to the canonical variable of the activities of streams." Accordingly, it should be paid more attention in qualities of site cleaning, wittiness of interpretation, and the ecology and environmental protection when the community ecotourism is held in the future.
期刊論文
1.林瑩昭、陳水蓮(20080400)。遊客屬性與遊憩動機、遊憩知覺價值、遊憩滿意度關係之研究--以南元休閒農場為例。臺灣鄉村研究，8，101-132。new window  延伸查詢new window
2.柳立偉(20090800)。溫泉遊客泡湯體驗滿意度相關因素之研究。嘉大體育健康休閒，8(2)，84-93。new window  延伸查詢new window
3.Andriotis, K.(2005)。Community groups'€™ perceptions and preferences for tourism development:evidence for Crete。Journal of Hospitality & Tourism Research，29，67-90。  new window
4.Atay, L.、Yildirim, H. M.(2010)。Determining the factors that affect the satisfaction of students having undergraduate tourism education with the department by means of the method of classification tree。International multidisciplinary journal of tourism，5(1)，73-87。  new window
5.Bosque, I. R. D.、Martin, H. S.(2008)。Tourism satisfaction: A cognitive-affective model。Annals of Tourism Research，35，551-573。  new window
6.Ezeuduji 1.0.、Rid W.(2011)。Rural tourism offer and local community participation in the Gambia, Tourismos: An International Multidisciplinary。Journal of Tourism，6(2)，187-211。  new window
7.Karagiannis, S.、Polo, A.(2011)。Tourist ecology politics: the case of Crete Greece and Saranda Albania。Tourism and Hospitality Management，17(2)，267-278。  new window
8.Khan, M.(2003)。EC0SERV Ecotourists' Quality Expectations。Journal of Tourism Research，30(1)，109-124。  new window
9.Moskwa, E.(2010)。Ecotourism in the rangelands: landholder perspectives on Conservation。Journal of Ecotourism，9(3)，175-186。  new window
10.Nash, R.、Thyne, M.、Davies, S.(2006)。An investigation into customer satisfaction levels in the budget accommodation sector in Scotland: A case study of backpacker tourists and the Scottish Youth Hostels Association。Tourism Management，27(3)，525-532。  new window
11.Pearce, P. L.(1980)。A favorability-satisfaction model of tourist evaluations。Journal of Travel Research，19 (Summer)，13-17。  new window
12.Pizam, A.、Milman, A.(1993)。Predicting satisfaction among first time visitors to a destination by using the expectancy disconf irmation theory。International Journal Hospitality Management，12(2)，197-209。  new window
13.Rahman H. M. T.、Shi 1 S. R.(1995)。Measuring service satisfaction of youngtourists: a case study of Lawachara National Park, Bangladesh。International Journal of Tourism and Hospi tali ty Research，23(2)，196 - 206。  new window
14.Schaenzel, H.(1998)。The Effectiveness of Environmental Interpretation: Understanding the Values Gained from Wildlife Viewing Tourism Experiences。Environmental Perspectives，21，10-13。  new window
15.Schusler, T. M.、Krasny, M. E.(2010)。Environmental action as a context for youth development。JJournal of Environmental Education，41(4)，208-223。  new window
16.Schuster, R. M.、Sullivan L. E.、Kuehn D. M、Morais D. B.(2011)。Relationships among resident participation in nature and heritage tourism activities, place attachment, and sustainability in three hudson river valley communities。Journal of Park and Recreation Administration，29(3)，55-69。  new window
17.Stronza, A.、Gordillo, J.(2008)。Community views of ecotourism。Annals of Tourism Research，35(2)，448-468。  new window
18.Sweeting, H.、West, P.(2003)。Young people'€™ s leisure and risk-taking behaviors: Changes in gender patterning in the West of Scotland during the 1990s。Journal of Youth Studies，5(4)，391-412。  new window
19.Akama, J. S.、Kieti, D. M.(2003)。Measuring tourist satisfaction with Kenya wildlife safari: A case study of Tsavo West National Park。Tourism Management，24，73-81。  new window
20.Danaher, P. J.、Arweiler, N.(1996)。Customer Satisfaction in the Tourist Industry: A Case Study of Visitors to New Zealand。Journal of Travel Research，35(1)，89-93。  new window
21.Fennell, D. A.(2001)。A content analysis of ecotourism definitions。Current Issue in Tourism，4(5)，403-421。  new window
22.Sirakaya, Ercan、Sasidharn, Vinod、Sonmez, Sevil(1999)。Redefining ecotourism: The need for a supply-side view。Journal of Travel Research，38(2)，168-172。  new window
23.劉瓊如(20070900)。生態旅遊地永續發展評估之研究--以阿里山達邦部落為例。觀光研究學報，13(3)，235-264。new window  延伸查詢new window
24.陳冠曲、林喻東(20061200)。溪頭森林遊樂區遊客遊憩體驗、滿意度與行為意向關係之研究。國立臺灣大學生物資源暨農學院實驗林研究報告，20(4)=254，261-277。  延伸查詢new window
25.梁家祜、蔡智勇(20080300)。澎湖石滬生態旅遊動機、遊憩體驗與服務品質對遊客滿意度與重遊意願之分析。運動與遊憩研究，2(3)，94-109。new window  延伸查詢new window
26.Weaver, David B.、Lawton, Laural J.(2007)。Twenty years on: The state of contemporary ecotourism research。Tourism Management，28(5)，1168-1179。  new window
27.周秀蓉、吳明怡(20070900)。主題樂園的遊憩吸引力和遊憩體驗對顧客滿意度及重遊意願之影響--以月眉育樂世界為例。商業現代化學刊，4(2)，155-168。new window  延伸查詢new window
28.Kolesar, Mark B.、Galbraith, R. Wayne(2000)。A Service-Marketing Perspective on e-retailing : Implications for e-retailers and Directions for Further Research。Internet research : electronic Networking Applications and Policy，10(5)，424-438。  new window
29.任維廉、胡凱傑、王鵬堯、林國銘(20081000)。觀光遊樂區遊客體驗與新奇追求對滿意度與行為意圖之影響。休閒暨觀光產業研究，3(2)，1-21。new window  延伸查詢new window
30.Baker, D. A.、Crompton, J. L.(2000)。Quality, satisfaction, behavioral intentions。Annals of Tourism Research，27(3)，785-804。  new window
31.吳宗瓊(20070600)。鄉村社區生態旅遊發展模式探討。鄉村旅遊研究，1(1)，29-57。new window  延伸查詢new window
32.Chon, K. S.(1992)。Self-image/destination image congruity。Annals of Tourism Research，19(2)，360-363。  new window
33.張軒瑄、陳瓊樺(20100600)。福山植物園遊客對生態旅遊之解說與環境維護願付價格之研究。觀光旅遊研究學刊，5(1)，57-76。new window  延伸查詢new window
34.Kozak, Metin、Rimmington, Mike(2000)。Tourist satisfaction with Mallorca, Spain, as an off-season holiday destination。Journal of Travel Research，38(3)，260-269。  new window
35.李宗鴻(20060500)。遊客旅遊體驗之研究--以柴山自然公園為例。休閒運動期刊，5，223-232。  延伸查詢new window
36.黃宗成、吳忠宏、高崇倫(20001200)。休閒農場遊客遊憩體驗之研究。戶外遊憩研究，13(4)，1-25。new window  延伸查詢new window
37.吳忠宏、黃宗成、邱廷亮(20041200)。玉山國家公園遊客旅遊動機、期望、體驗、滿意度與重遊意願之研究。國家公園學報，14(2)，23-41。new window  延伸查詢new window
38.吳忠宏、黃宗成、洪常明(20050900)。澎湖居民對生態旅遊知覺與發展生態旅遊態度關係之研究。戶外遊憩研究，18(3)，1-30。new window  延伸查詢new window
39.Zeithaml, Valarie A.、Berry, Leonard L.、Parasuraman, Ananthanarayanan Parsu(1996)。The behavioral consequences of service quality。Journal of Marketing，60(2)，31-46。  new window
40.王鑫(20021000)。發展永續旅遊的途徑之一：生態旅遊。應用倫理研究通訊，24，28-44。new window  延伸查詢new window
41.張孝銘、李豪(20080800)。觀光吸引力、遊憩體驗、遊憩滿意度及重遊意願之相關研究--以苗栗縣大湖鄉為實證。休閒產業管理學刊，1(2)，57-69。new window  延伸查詢new window
42.Schmitt, Bernd(1999)。Experiential Marketing。Journal of Marketing Management，15(1-3)，53-67。  new window
43.Joy, Annamma、Sherry, John F. Jr.(2003)。Speaking of art as embodied imagination: A multisensory approach to understanding aesthetic experience。Journal of Consumer Research，30(2)，259-282。  new window
44.Yuksel, A、Rimmington, Y(1998)。Tourist satisfaction and food service experience: Results and implications of an empirical investigation。Anatolia: An International Journal of Tourism and Hospitality Research，9(1)，37-57。  new window
45.Orams, M.(2000)。Tourists getting close to whales, is it what whale-watching is all about?。Tourism Management，21(6)，561-569。  new window
學位論文
1.洪宗宏(2006)。遊客對武陵地區遊憩環境認知與旅遊態度之評估(碩士論文)。世新大學。  延伸查詢new window
2.曾新傑(2010)。北投溫泉區遊客的遊憩體驗、遊憩滿意度與目的地忠誠度之關係研究(碩士論文)。景文科技大學。  延伸查詢new window
3.徐慧(2005)。遊憩特性對體驗品質、體驗滿意度與忠誠意圖之影響--以原住民生態旅遊部落「司馬庫斯」為例(碩士論文)。輔仁大學。  延伸查詢new window
圖書
1.徐天和、柳青(2004)。多元统计分册。北京：人民衛生出版社。  延伸查詢new window
2.Cebal los-Lascurain, H.(1983)。Tourism, Ecotourism and Protected Areas。Ecotourism and Resource Conservation, Ecotourism Conservation Project。  new window
3.Pittman, K. J.、Irby, M.、Tolman, J.、Yohalem, N.、Ferber, T.(2003)。Preventing problems, promoting development, encouraging engagement: Competing priorities or inseparable goals?。Washington, D.C：The Forum for Youth Investment, Impact Strategies, Inc。  new window
4.Weaver, D. B.(2001)。The Encyclopedia of Ecotourism。Wallingford：CABI。  new window
5.Ryan, C.(1995)。Researching Tourist Satisfaction: Issues, Concepts, Problems。New York：Routledge。  new window
6.交通部觀光局(2002)。生態旅遊白皮書。臺北：交通部觀光局。  延伸查詢new window
7.林清山(1995)。多變項分析統計法--社會及行為科學研究適用。臺北：臺灣東華書局。  延伸查詢new window
8.Honey, Martha.、李麗雪、顏家芝、洪得娟、葉美智(2001)。生態旅遊及永續發展--誰擁有天堂。台北：地景。  延伸查詢new window
 
 
 
 
第一頁 上一頁 下一頁 最後一頁 top
:::
無相關著作
 
QR Code
QRCODE

臺灣人文及社會科學引文索引資料庫

目前上線人數：209（臺灣：205，外國：4） ／ 本年度總使用人次：1541412 ／ 訪客人次（自102年09月）：67353536
國家圖書館著作權聲明 Copyright © 2013 All rights reserved.
本館地址: 100201臺北市中山南路20號． 本館地圖及交通資訊．
總機：(02)23619132．最佳瀏覽解析度為1024x768以上