護理人員知覺職場靈性程度對離職意圖與退卻行為之研究--幸福感的中介效果_

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題名：	護理人員知覺職場靈性程度對離職意圖與退卻行為之研究--幸福感的中介效果
書刊名：	管理實務與理論研究
作者：	劉和楨／柯慧青／洪淑貞／蘇文凱
作者(外文)：	Liu, Ho-che／Ko, Hui-ching／Hung, Shu-chen／Su, Wen-kai
出版日期：	2014
卷期：	8:2
頁次：	頁105-119
主題關鍵詞：	護理人員；職場靈性；幸福感；離職意圖；退卻行為；Nurse；Workplace spirituality；Well-being；Turnover intention；Withdrawal behavior
原始連結：	連回原系統網址
相關次數：	被引用次數:期刊(7) 博士論文(2) 專書(0) 專書論文(0) 排除自我引用:7 共同引用:0 點閱:52

護理人員是臨床照護的先鋒部隊，更是維護病患生命安全最關鍵的防護線。於提供照護服務過程中，若掩飾或壓抑其真實的感受愈多，則愈容易產生離職意圖與退卻行為；再加上護理人力荒已是全球議題，為因應國內護理人員高居不下的離職率，建立適宜之溝通平台或管道，紓解護理人員種種負面情緒，實為當前護理界之重要議題。因此，本研究目的在於探討護理人員對醫療機構所營造出來的職場靈性氛圍，是否會直接或間接影響其個人之幸福感、離職意圖及退卻行為。並以問卷方式收集資料，共發出450份問卷，回收401份，扣除填答不完整與一致性填答等無效問卷83份，共得有效問卷318份，有效回收率為71%，且採以結構方程模式（SEM）進行各研究構面關係之實證。經過分析與驗證後發現：一、職場靈性會透過幸福感的完全中介而影響離職意圖；二、職場靈性會透過幸福感的完全中介而影響退卻行為。另於本文文末，亦針對管理意涵、研究限制以及未來研究參考進行討論。

以文找文

Nurses are the first line of clinical care, but also safeguard the patient lives of the last defense line. Level of concealment/suppression of true feelings in the course of carrying out nursing duties relates positively to risk of turnover intention and withdrawal behavior. Therefore, nurses need channels to release and reduce emotional stressors. The purpose of this research is to evaluate the authenticity degree that a nursing staff shows to the workplace spirituality, can directly or indirectly to well-being, turnover intention and withdrawal behavior. After deleting 132 invalid questionnaires, we got 318 effective ones. We used structural equation modeling (SEM) to test our hypotheses. We have found that: 1. well-being mediated the relationship between workplace spirituality and turnover intention; 2. well-being mediated the relationship between workplace spirituality and withdrawal behavior. In the paper, we also discussed some practical implications for nurse management and provide some ideas suggestions for future researches.

以文找文

期刊論文
1.	Howard, S.(2002)。A spiritual perspective on learning in the workplace。Journal of Managerial Psychology，17(3)，230-242。
2.	Warr, P.(2006)。Differential activation of judgments in employee well-being。Journal of Occupational and Organizational Psychology，79(2)，225-244。
3.	Moore, Jo Ellen(2000)。One road to turnover: An examination of work exhaustion in technology professionals。MIS Quarterly，24(1)，141-168。
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6.	Sheep, M. L.(2006)。Nurturing the Whole Person: The Effects of Workplace Spirituality in a Society of Organizations。Journal of Business Ethics，66，357-375。
7.	Utriainen, K.、Kyngas, H.(2009)。Hospital nurses' job satisfaction: a literature review。Journal of Nursing Management，17(8)，1002-1010。
8.	Coetzee, Siedine K.、Klopper, Hester C.(2010)。Compassion fatigue within nursing practice: A concept analysis。Nursing & Health Sciences，12(2)，235-243。
9.	Coyle-Shapiro, Jacqueline A.-M.(2002)。A Psychological Contract Perspective on Organizational Citizenship Behavior。Journal of Organizational Behavior，23(8)，927-946。
10.	George, J. M.(1989)。Mood and absence。Journal of Applied Psychology，74，317-324。
11.	Meadors, Patrick、Lamson, Angela(2008)。Compassion fatigue and secondary traumatization: Provider self care on intensive care units for children。Journal of Pediatric Health Care，22(1)，24-34。
12.	Milliman, J. A.、Czaplewski, A. J.、Ferguson, J.(2003)。Workplace spirituality and employee work attitudes: An exploratory empirical assessment。Journal of Organizational Change Management，16(4)，426-447。
13.	Weiss, H. M.(2002)。Deconstructing job satisfaction: Separating evaluations, beliefs and affective experience。Human Resource Management Review，12，173-194。
14.	Marques, J.、Dhiman, S.、King, R.(2005)。Spirituality in the workplace: Developing an integral model and a comprehensive definition。Journal of American Academy of Business，7(1)，81-91。
15.	López, L. H.、Ramos, R. R.、Ramos, S. R.(2009)。Spiritual behaviour in the workplace as a topic for research。Journal of Management, Spirituality & Religion，6(4)，273-285。
16.	Jamal, M.(1984)。Job stress and job performance controversy: An empirical assessment。Organizational Behavior and Human Performance，33(1)，1-21。
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18.	Purdy, M.、Dupey, P.(2005)。Holistic flow model of spiritual wellness。Counseling and Values，49(2)，95-106。
19.	Gerging, D. W.、Anderson, J. C.(1992)。Feeling Good-Doing Good: A Conceptual Analysis of The Mood at Work-organizational Spontaneity Relationship。Psychological Bulletin，112(2)，310-329。
20.	Wagner, S. E.(2006)。Staff retention: from satisfied to engaged。Nursing Management，37(3)，24-29。
21.	MacKinnon, D. P.、Warsi, G.、Dwyer, J. H.(1995)。A simulation study of mediated effect measures。Multivariate Behavioral Research，30(1)，41-62。
22.	Takase, M.、Yamashita, N.、Oba, K.(2008)。Nurses' leaving intentions: Antecedents and mediating factors。Journal of Advanced Nursing，62(3)，295-306。
23.	Teng, Ching-I、Shyu, Yea-Ing Lotus、Chang, Hao-Yuan(2007)。Moderating Effects of Professional Commitment on Hospital Nurses in Taiwan。Journal of Professional Nursing，23(1)，47-54。
24.	Danna, K.、Griffin, R. W.(1999)。Health and well-being in the workplace: A review and synthesis of the literature。Journal of Management，25(3)，357-384。
25.	Diener, Edward D.、Emmons, Robert A.、Larsen, Randy J.、Griffin, Sharon(1985)。The satisfaction with life scale。Journal of Personality Assessment，49(1)，71-75。
26.	Diener, Edward(1984)。Subjective well-being。Psychological Bulletin，95(3)，542-575。
27.	Fornell, Claes、Larcker, David F.(1981)。Evaluating Structural Equation Models with Unobservable Variables and Measurement Error。Journal of Marketing Research，18(1)，39-50。
28.	Avolio, Bruce J.、Yammarino, Francis J.、Bass, Bernard M.(1991)。Identifying common methods variance with data collected from a single source: An unresolved sticky issue。Journal of Management，17(3)，571-587。
29.	Forgas, Joseph P.、George, Jennifer M.(20010900)。Affective influences on judgments and behavior in organizations: An information processing perspective。Organizational Behavior and Human Decision Processes，86(1)，3-34。
30.	Ashmos, Donde P.、Duchon, Dennis(2000)。Spirituality at work: a conceptualization and measure。Journal of Management Inquiry，9(2)，134-145。
31.	Weiss, Howard M.、Cropanzano, Russell(1996)。Affective events theory: A theoretical discussion of the structure, causes, and consequences of affective experiences at work。Research in Organizational Behavior，18，1-74。
32.	Brief, Arthur P.、Weiss, Howard M.(2002)。Organizational Behavior: Affect in the Workplace。Annual Review of Psychology，53(1)，279-307。
33.	Podsakoff, Philip M.、MacKenzie, Scott B.、Lee, Jeong-Yeon、Podsakoff, Nathan P.(2003)。Common method biases in behavioral research: A critical review of the literature and recommended remedies。Journal of Applied Psychology，88(5)，879-903。
34.	Shih, C. T.、Chen, S. J.(2011)。The Social Dilemma Perspective on Psychological Contract Fulfillment and Organizational Citizenship Behavior。Management and Organization Review，7(1)，125-151。
35.	Ku, P. W.、McKenna, I.、Fox, K. R.(2007)。Dimensions of subjective well-being and effects of physical activity in Chinese older adults。Journal of Aging & Physical Activity，15，382-397。

圖書
1.	Hair, J. F.、Anderson, R. E.、Tatham, R. L.、Black, W. C.(1995)。Multivariate data analysis with readings。Upper Saddler River, NJ：Prentice-Hall。
2.	DeVellis, Robert F.(1991)。Scale Development: Theory and Applications。Sage。
3.	Nunnally, Jum C.、Bernstein, Ira H.(1978)。Psychometric Theory。McGraw-Hill。
4.	Aiken, Leona S.、West, Stephen G.、Reno, Raymond R.(1991)。Multiple regression: Testing and interpreting interactions。Sage。

其他
1.	中華民國護理師護士公會全國聯合會(2014)。102 年12 月護理人員統計，http://www.nurse.org.tw， 2014/02/28。延伸查詢

圖書論文
1.	Hill, L. H.、Johnston, J. D.(2003)。Adult education and humanity’s relationship with nature reflected in language, metaphor, and spirituality: A call to action。New Directions for Adult and Continuing education。San Francisco：John Wiley & Sons。
2.	Spiva, L.、Hart, P.、McVay, F.(20110516)。Discovering ways that influence the older nurse to continue bedside practice。Nursing Research and Practice。

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