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題名:學校行銷策略與顧客保留之探討--以高雄市某國民小學為例
書刊名:教育行政論壇
作者:張韶蘭黃靖文 引用關係
作者(外文):Chang, Shao-lanHuang, Jing-wen
出版日期:2014
卷期:6:2
頁次:頁21-44
主題關鍵詞:學校行銷行銷策略顧客保留School marketingMarketing strategyCustomer retention
原始連結:連回原系統網址new window
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  • 被引用次數被引用次數:期刊(0) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:0
  • 共同引用共同引用:66
  • 點閱點閱:81
期刊論文
1.Huang, Min-Hsin(2008)。The Influence of Selling Behaviors on Customer Relationships in Financial Services。International Journal of Service Industry Management,19(4),458-473。  new window
2.Yelkur, R.(2000)。Customer satisfaction and the services marketing mix。Journal of Professional Services Marketing,21(1),105-115。  new window
3.許筱君、林政逸(20110600)。學校行銷策略對學校公共關係推展之應用。臺中教育大學學報,25(1),121-137。new window  延伸查詢new window
4.吳清山(2004)。學校行銷管理的理念與策略。北縣教育,23,47-48。  延伸查詢new window
5.黃乃熒(20091200)。學校行銷法則的暗影及其解碼。教育研究,188,76-90。new window  延伸查詢new window
6.Stachowski, C. A.(2011)。Educational marketing: A review and implications for supporting practice in tertiary education。Educational Management Administration & Leadership,39(2),186-204。  new window
7.吳宗立(20060800)。國民小學學校行銷策略之研究:以高雄縣為例。初等教育學刊,24,13-35。new window  延伸查詢new window
8.吳清山(20040300)。學校行銷管理的理念與策略。北縣教育,47,23-34。  延伸查詢new window
9.黃義良(2006)。教育行銷研究的趨勢與展望。新竹教育大學學報,22,51-80。new window  延伸查詢new window
10.Bolton, R. N.、Kannan, P. K.、Bramlett, M. D.(2000)。Implications of Loyalty Program Membership and Experiences for Customer Retention and Value。Journal of the Academy of Marketing Science,28(1),95-108。  new window
11.Hennig-Thuran, T.(2004)。Customer orientation of service employees: Its impact on customer satisfaction, commitment, and retention。International Journal of Service Industry Management,15(5),460-478。  new window
12.Richard, Frederick F.、Sasser, W. Eral Jr.(1990)。Zero Defection: Quality Comes to Services。Harvard Business Review,68(5),105-111。  new window
13.Hennig-Thurau, T.(2000)。Relationship Quality and Customer Retention through Strategic Communication of Customer Skills。Journal of Marketing Management,16(1-3),55-79。  new window
14.黃義良(20051000)。國中小學校行銷指標與行銷運作之研究。師大學報. 教育類,50(2),139-158。new window  延伸查詢new window
15.彭曉瑩(20021000)。教育行銷之理論與實務。人文及社會學科教學通訊,13(3)=75,108-119。  延伸查詢new window
16.Ranaweera, C.、Prabhu, J.(2003)。The influence of satisfaction, trust and switching barriers on customer retention in a continuous purchasing setting。International Journal of Service Industry Management,14(4),374-395。  new window
17.Gerpott, Torsten J.、Rams, Wolfgang、Schindler, Andreas(2001)。Customer Retention, Loyalty, and Satisfaction in the German Mobile Cellular Telecommunications Market。Telecommunications Policy,25(4),249-269。  new window
18.Bolton, Ruth N.(1998)。A dynamic model of the duration of the customer's relationship with a continuous service provider: The role of satisfaction。Marketing Science,17(1),45-65。  new window
19.Kotler, Philip、Levy, Sidney J.(1969)。Broadening the Concept of Marketing。Journal of Marketing,33(1),10-15。  new window
20.Cronin, J. Joseph Jr.、Brady, Michael K.、Hult, G. Tomas M.(2000)。Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments。Journal of Retailing,76(2),193-218。  new window
21.Wathne, Kenneth H.、Biong, Harald、Heide, Jan B.(2001)。Choice of Supplier in Embedded Markets: Relationship and Marketing Program Effects。Journal of Marketing,65(2),54-66。  new window
22.劉和然(2004)。學校公共關係與教育行銷。北縣教育,47,94-97。  延伸查詢new window
學位論文
1.謝水乾(2003)。台南縣市國民小學教育人員對學校行銷策略認知及其運作之研究(碩士論文)。國立臺南大學。  延伸查詢new window
圖書
1.Glesne, C.(2005)。Becoming Qualitative Researchers: An Introduction。Boston, MA:Allyn and Bacon。  new window
2.Lovelock, C.、Wirtz, J.(2007)。Service marketing: people, technology, strategy。NJ:PTR Prentice-Hall:Pearson Education, international。  new window
3.Kotler, Philip、Armstrong, Gary(2005)。Principles of Marketing。Prentice Hall。  new window
4.黃俊英(2003)。行銷學的世界。台北:天下文化出版社。  延伸查詢new window
5.Kalakota, Ravi、Robinson, Marcia(1999)。e-Business: Roadmap for Success。Addison-Wesley。  new window
6.Kotler, Philip、Ang, S. H.、Leong, S. M.、Tan, C. T.(2003)。Marketing management: An Asian perspective。Prentice Hall。  new window
圖書論文
1.Booms, Bernard H.、Bitner, Mary J.(1981)。Marketing strategies and organization structure for service firms。Marketing of service。Chicago:American Marketing Association。  new window
 
 
 
 
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