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題名:課責成效之檢驗:開放政府與使用者滿意度
書刊名:中國行政評論
作者:張玲玲
作者(外文):Chang, Ling-ling
出版日期:2020
卷期:26:4
頁次:頁41-67
主題關鍵詞:滿意度資訊公開透明個資保護課責User satisfactionOpenness of informationPersonal data protectionAccountability
原始連結:連回原系統網址new window
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  • 被引用次數被引用次數:期刊(0) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:0
  • 共同引用共同引用:61
  • 點閱點閱:5
期刊論文
1.Villa, J. R.、Howell, J. P.、Dorfman, P. W.、Daniel, D. L.(2003)。Problems with detecting moderators in leadership research using moderated multiple regressions。Leadership Quarterly,14,3-23。  new window
2.游佳萍、鍾岳秀(20100100)。我國各縣市電子化政府實行顧客關係管理之研究。資訊社會研究,18,343-372。new window  延伸查詢new window
3.潘競恒、蔣麗君(20130600)。地方政府電子治理成效認知評估研究。行政暨政策學報,56,43-83。new window  延伸查詢new window
4.湯德宗(20061100)。政府資訊公開法比較評析。國立臺灣大學法學論叢,35(6),37-105+107-115。new window  延伸查詢new window
5.Van Ryzin, Gregg G.、Muzzio, Douglas、Immerwahr, Stephen、Gulick, Lisa、Martinez, Eve(2004)。Drivers and Consequences of Citizen Satisfaction: An Application of the American Customer Satisfaction Index Model to New York City。Public Administration Review,64(3),331-341。  new window
6.Lourenço, R. P.(2015)。An analysis of open government portals: A perspective of transparency for accountability。Government Information Quarterly,32(3),323-332。  new window
7.Stirton, Lindsay、Lodge, Martin(2001)。Transparency Mechanisms: Building Publicness into Public Services。Journal of Law and Society,28(4),471-489。  new window
8.洪家殷(20190400)。公務機關資料之蒐集與個人資料之保護。東吳法律學報,30(4),29-68。new window  延伸查詢new window
9.陳敦源(20090400)。透明之下的課責:臺灣民主治理中官民信任關係的重建基礎。文官制度季刊,1(2),21-55。new window  延伸查詢new window
10.李茂能(20120600)。變項中心化與多元共線性的玄機。測驗統計年刊,20(上),25-52。new window  延伸查詢new window
11.林敬庭、董祥開、連婕妤(20180800)。政府資訊公開與個資保護之模糊與歧異:六都政府網站員工聯絡資訊公開程度之比較分析。民主與治理,5(2),1-35。new window  延伸查詢new window
12.許志義、王筑莙、柳育林、許懷元(20190300)。政府資料開放與資料管理。公共行政學報,56,131-162。new window  延伸查詢new window
13.Altayar, M. S.(2018)。Motivations for open data adoption: An institutional theory perspective。Government Information Quarterly,35(4),633-643。  new window
14.Bowen, K. J.、Cradock-Henry, N. A.、Koch, F.、Patterson, J.、Häyhä, T.、Vogt, J.、Barbi, F.(2017)。Implementing the Sustainable Development Goals: towards addressing three key governance challenges--collective action, trade-offs, and accountability。Current opinion in environmental sustainability,26/27,90-96。  new window
15.Abukhalifeh, A. N.、Som, A. P. M.(2015)。Servqual: A Multiple-Item Scale for Measuring Customer Perceptions of Restaurants' Service Quality。Advances in Environmental Biology,9(3),160-162。  new window
16.Cottrill, C. D.、Jacobs, N.、Markovic, M.、Edwards, P.(2020)。Sensing the City: Designing for Privacy and Trust in the Internet of Things。Sustainable Cities and Society,63。  new window
17.De Fine Licht, J.、Naurin, D.、Esaiasson, P.、Gilljam, M.(2014)。When does transparency generate legitimacy? Experimenting on a context-bound relationship。Governance,27(1),111-134。  new window
18.García, D. R.(2019)。Politics, Technology, and Accountability: The Transparency Façade of Open Government Data Reforms in Paraguay。JeDEM--eJournal of eDemocracy and Open Government,11(2),60-93。  new window
19.Hetherington, M. J.、Husser, J. A.(2012)。How trust matters: The changing political relevance of political trust。American Journal of Political Science,56(2),312-325。  new window
20.Hollyer, J. R.、Rosendorff, B. P.、Vreeland, J. R.(2014)。Measuring transparency。Political analysis,22(4),413-434。  new window
21.Khurshid, M. M.、Zakaria, N. H.、Rashid, A.、Ahmad, M. N.、Arfeen, M. I.、Faisal Shehzad, H. M.(2020)。Modeling of open government data for public sector organizations using the potential theories and determinants--a systematic review。In Informatics,7(3),(24)1-(24)16。  new window
22.Lourenço, R. P.、Piotrowski, S.、Ingrams, A.(2017)。Open data driven public accountability。Transforming Government: People, Process and Policy,11(1),42-57。  new window
23.Lee-Geiller, S.、Lee, T. D.(2019)。Using government websites to enhance democratic E-governance: A conceptual model for evaluation。Government Information Quarterly,36(2),208-225。  new window
24.Mabillard, V.(2021)。Trust in Government: Assessing the Impact of Exposure to Information in a Local Context。International Journal of Public Administration,45(9),687-696。  new window
25.Mutimukwe, C.、Kolkowska, E.、Grönlund, Å.(2020)。Information privacy in e-service: Effect of organizational privacy assurances on individual privacy concerns, perceptions, trust and self-disclosure behavior。Government Information Quarterly,37(1)。  new window
26.Matheus, R.、Janssen, M.(2020)。A systematic literature study to unravel transparency enabled by open government data: The window theory。Public Performance & Management Review,43(3),503-534。  new window
27.Ma, L.、Zheng, Y.(2019)。National e-government performance and citizen satisfaction: a multilevel analysis across European countries。International Review of Administrative Sciences,85(3),506-526。  new window
28.Pereira, G. V.、Parycek, P.、Falco, E.、Kleinhans, R.(2018)。Smart governance in the context of smart cities: A literature review。Information Polity,23(2),143-162。  new window
29.Praveena, A. L.(2020)。A Study On Service Quality Aspects In E-Governance Efficiency。International Journal of New Innovations in Engineering and Technology,14(2),7-13。  new window
30.Seligsohn, Deborah、Liu, Mengdi、Zhang, Bing(2018)。The sound of one hand clapping: transparency without accountability。Environmental Politics,27(5),804-829。  new window
31.Williams, A.(2015)。A global index of information transparency and accountability。Journal of Comparative Economics,43(3),804-824。  new window
32.Wang, C.、Medaglia, R.、Zhengm, L.(2018)。Towards a typology of adaptive governance in the digital government context: The role of decision-making and accountability。Government Information Quarterly,35(2),306-322。  new window
33.Warren, Samuel D.、Brandeis, Louis D.(1890)。The Right to Privacy。Harvard Law Review,4(5),193-220。  new window
34.Romzek, Barbara S.、Dubnick, Melvin J.(1987)。Accountability in the Public Sector: Lessons from the Challenger Tragedy。Public Administration Review,47(3),227-238。  new window
會議論文
1.Joinson, A. N.(2009)。Privacy concerns, trust in government and attitudes to identity cards in the United Kingdom。2009 42nd Hawaii International Conference on System Sciences。IEEE。  new window
2.Reggi, L.、Dawes, S.(2016)。Open government data ecosystems: Linking transparency for innovation with transparency for participation and accountability。International Conference on Electronic Government。Springer。  new window
研究報告
1.項靖、陳曉慧、楊東謀、羅晉(2015)。開放資料及其對政府治理與個人隱私影響之研究 (計畫編號:NDC-MIS-103-002)。臺北市:國家發展委員會。  延伸查詢new window
2.蕭乃沂、陳敦源、廖洲棚、楊立偉、呂俊宏(2014)。政府應用巨量資料精進公共服務與政策分析之可行性研究 (計畫編號:RDEC-MIS-103-003)。臺北市:國家發展委員會。  延伸查詢new window
3.廖興中、朱斌妤、黃東益、黃婉玲(2020)。數位國情總綱調查(6):區域數位分級與數位國情世代進展研析。  延伸查詢new window
4.Jelenic, M. C.(2019)。From Theory to Practice: Open Government Data, Accountability, and Service Delivery。  new window
5.Mahmood, M.、Osmani, M.、Sivarajah, U.(2014)。The role of trust in e-government adoption: A systematic literature review。  new window
圖書
1.Kiewiet, D. Roderick、McCubbins, Mathew D.(1991)。The Logic of Delegation。Chicago:University of Chicago Press。  new window
2.Levine, Charles H.、Peters, B. Guy、Thompson, Frank J.(1990)。Public Administration: Challenges, Choices, Consequences。Glenview, IL:Scott, Foresman/Little Brown Higher Education。  new window
3.United Nations、American Society for Public Administration(2002)。Benchmarking e-government: A global perspective。New York, NY:U. N. Publications。  new window
4.Organisation For Economic Co-operation and Development(2001)。Citizens as Partners: Information, Consultation, and Public participation in Policy Making。Paris:OECD。  new window
5.Easton, David(1965)。A Framework for Political Analysis。Prentice-Hall。  new window
6.Hazell, R.、Worthy, B.、Glover, M.(2010)。The impact of the freedom of information act on Central Government in the UK: does FOI work?。Palgrave Macmillan。  new window
7.Koehler, J. W.、Pankowski, J. M.(2017)。Continual Improvement in Government: Tools & Methods。Routledge。  new window
8.Schellong, A.(2008)。Citizen Relationship Management: A Study of CRM in Government。Peter Lang。  new window
9.Herzberg, Frederick、Mausner, Bernard、Snyderman, Barbara Bloch(1959)。The Motivation to Work。John Wiley & Sons, Inc.。  new window
10.Aiken, Leona S.、West, Stephen G.、Reno, Raymond R.(1991)。Multiple regression: Testing and interpreting interactions。Sage。  new window
其他
1.Kolsky, E.,Keller, B.(2001)。E-Government and CRM: Slowly Moving Forward,http://www.gartner.com,(340550)。  new window
圖書論文
1.Van de Walle, S.(2018)。Explaining citizen satisfaction and dissatisfaction with public services。The Palgrave handbook of public administration and management in Europe。  new window
2.Jupp, V.(2003)。Ranking the World's Leading Countries-Realizing the Vision of eGovernment。The World of E-Government。The Haworth Press。  new window
 
 
 
 
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