目的：藉由瞭解偏鄉醫院護理人員社會支持、工作滿意與離職傾向之關聯性，提供
醫院制定有效支持策略之參考，以期降低離職率、維護照護品質。
方法：本研究採橫斷式研究法，以南投縣某區域醫院臨床護理人員為研究對象，問
卷內容包括個人基本資料、社會支持、工作滿意度與離職傾向量表。回收有效問卷
278 份，統計法採用建構預測性模型的偏最小平方法驗證變項關聯性與中介效果。
結果：社會支持對工作滿意度有正向關聯、工作滿意度與社會支持對離職傾向均有
負向關聯，工作滿意度對於社會支持與離職傾向具有部分中介效果。
結論：研究結果顯示當護理人員知覺有更高的社會支持時，他們更有可能發展出更
高的工作滿意度，而較高的工作滿意度將降低離職傾向。

Objectives: To formulate effective support strategies to reduce the turnover rate of
nursing staff and maintain the quality of care, this study analyzed the association between
social support, job satisfaction and turnover intention of nursing staff in a rural hospital.
Methods: The subject of this cross-sectional study was clinical nursing staff in a regional
hospital in Nantou County. The questionnaire included personal characteristics, social
support, job satisfaction and turnover intention. There were 278 valid questionnaires
collected, and the partial least squares (PLS) method was used to construct a predictive
model to examine the association and the mediating effect of study variables.
Results: Social support was positively associated with job satisfaction. Job satisfaction
and social support were negatively associated with turnover intention, and job satisfaction
partially mediated social support and turnover intention.
Conclusions: The higher the nursing staff perceives social support to be, the higher
their job satisfaction, and the lower the turnover intention.