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題名:休閒農場遊憩吸引力、服務品質、與遊憩滿意度之相關研究--以飛牛牧場為例
書刊名:運動與遊憩研究
作者:張孝銘林永森 引用關係
作者(外文):Chang, Hsiao-mingLin, Yung-sen
出版日期:2007
卷期:1:4
頁次:頁59-71
主題關鍵詞:遊憩吸引力服務品質遊憩滿意度休閒農場飛牛牧場Recreation attractionsService qualityRecreation satisfactionLeisure farmFlying Cow Pasturage
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(13) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:13
  • 共同引用共同引用:11
  • 點閱點閱:82
本研究之目的主要在於分析休閒農場遊客消費行爲,遊客對於遊憩吸引力、服務品質與遊憩滿意度之感受與相關。此外本研究亦分析休閒農場的遊憩吸引力、服務品質對遊憩滿意度之預測情形。本研究以飛牛牧場遊客爲調查對象,採問卷及便利取樣的方式進行調查。調查計發出問卷601份,共回收有效問卷505份。統計方法係採描述統計、相關分析、以及迴歸分析方式進行。經分析後,本研究發現:1.遊客大多數是初次至該牧場居多。2.遊客至該牧場係與朋友前往者所佔人數最多。3.遊客認爲飛牛牧場「紓解壓力與緊張」的遊憩吸引力最高;對「環境整齊、清潔美觀、視野良好」「服務品質」感受最佳;以及「對個人身心釋放方面」最滿意。4.飛牛牧場的遊憩吸引力、服務品質以及遊憩滿意度之間都有相關;另外「遊憩吸引力」及「服務品質」對「遊憩滿意度」有預測作用存在。根據分析結果,本研究不僅對飛牛牧場經營業者提出建議,亦對此議題提出後續研究建議。
The purpose of this study was aimed to analyze visitors consume behavior and among relationship between recreation attractions, perceived service quality, and recreation satisfaction. Besides, this study was design understand the recreation attraction and service quality their predict power on recreation satisfaction. The questionnaires were given to visitor in Flyingcow Pasturage, and the non-random sampling was used. 505 effective questionnaires were collected. Descriptive statistic, correlation analysis, and regression analysis are used to analyze effective questionnaires. After testing, four results were obtained. First, almost visitors are first time to Flyingcow Pasturage. Second, most visitors visit farm with friends. Third, visitors seem as relaxing pressure and emotion tension more higher in recreation attraction, perceived higher service quality are "environment in good order cleaning and beautiful, wide vision", and higher satisfaction are relaxing body and mind for self Fourth, there are positive relationships between recreation attractions, service quality with recreation satisfaction. And there are power predict on recreation satisfaction. Based on these finding, this study mot only gave some suggestion for farm managers, but also proposed some future research directions.
期刊論文
1.吳宗瓊、鄭智鴻(20040300)。北臺灣主要休閒農場之市場區隔與定位分析。觀光研究學報,10(1),97-113。new window  延伸查詢new window
2.陳昭郎(1996)。休閒農業的發展方向。大自然季刊,50,5-13。  延伸查詢new window
3.Parasuraman, A.、Zeithaml, V. A.、Berry, L. L.(1988)。SERVQUAL, a multiple-item scale for measuring customer perceptions of service quality。Journal of Retailing,64(1),12-40。  new window
學位論文
1.蔡孟桂(2005)。休閒農場服務品質、遊客滿意度與重遊意願關係之探討(碩士論文)。屏東科技大學。  延伸查詢new window
2.賴富山(2003)。遊客遊憩滿意度影響因子之研究--階層線性模式之運用(碩士論文)。朝陽科技大學,臺中縣。  延伸查詢new window
3.吳明哲(2002)。飛牛牧場遊憩意向之研究--價值鏈之觀點(碩士論文)。朝陽科技大學。  延伸查詢new window
4.徐光輝(1998)。臺灣休閒農業之消費者行為分析(碩士論文)。國立臺灣大學。  延伸查詢new window
5.林威呈(2001)。臺灣地區休閒農場假日遊客旅遊行為之研究(碩士論文)。國立中山大學。  延伸查詢new window
6.鄭健雄(1998)。台灣休閒農場企業化經營策略之研究(博士論文)。國立臺灣大學。  延伸查詢new window
7.廖明豊(2003)。東豐自行車綠廊之遊憩吸引力、服務品質與遊客滿意度及忠誠度之研究(碩士論文)。南華大學。  延伸查詢new window
圖書
1.Walsh-Heron, J.、Stevens, T.(1990)。The management of visitor attraction and event。Champaign, IL:Prentice Hall。  new window
2.Swarbrooke, J.(2002)。The development and management of visitor。London:Butterworth-Heinemann。  new window
3.Gunn, C. A.、Var, T.(2002)。Tourism planning: Basics, concept, cases。New York:Routledge。  new window
 
 
 
 
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