本研究旨在從身心障礙者生活滿意度探討身心障礙者的福利服務措施，以作為改善身心障礙者福利服務的具體建議。同時，了解哪些因素最影響身心障礙者生活滿意度? 即為需要改善的福利服務部分。本研究為量化研究，採問卷調查方式進行；樣本以分層比例隨機抽樣法進行抽樣，抽取1,219個樣本。問卷資料以郵寄問卷方式與電話訪談方式取得。問卷內容包括身心障礙者基本人口資料、生活狀況資料與生活滿意度等。生活滿意度之內容包括生活與經濟、醫療與復健、人際關係、就學與就業等五個層面。 資料經SPSS 12.0統計軟體進行分析，顯著水準為P< .05。在基本人口變項方面，年齡、教育狀況、婚姻狀況與障礙等級在生活滿意度上呈顯著差異；性別與致障年數在生活滿意度上未呈顯著差異。在生活狀況變項方面，居住狀況、行動能力與家庭收支等三個變項均在生活滿意度上具顯著差異。為了解哪些元素能有效預測生活滿意度，以逐步回歸方式進行生活滿意度的預測發現，行動能力、家庭收支、教育程度、居住狀況與年齡等五個變項依序進入方程式；即對生活滿意度上具顯著預測力的元素。在五個預測生活滿意度的元素中，以行動能力為最重要。最後，根據研究結果提出具體建議。

The purpose of this research is to understand the welfare services from life satisfaction point of view, using the disabled welfare services as an example. It is a quantitative research with a survey questionnaire；the samples were chosen by stratified ratio random sampling method and 1219 samples were selected. The data were collected both by mailing questionnaire and by telephone interviews. The contents of the questionnaire are demographic characteristics, living characteristics, and life satisfaction scale. The life satisfaction scale contains five aspects which are living and financial, medical and rehabilitation, interpersonal, education and employment. The data were processed by SPSS 12.0 version, and the statistical significant level is set to p< .05. As to the demographic characteristics, age, educational level, marital status and disability level make significantly different to life satisfaction. As to the living characteristics, living arrangements, mobility and family financial status make significantly different to life satisfaction. Stepwise regression analysis was introduced to predict the degree of life satisfaction; mobility, family financial status, education level, living arrangement and age are significant in predicting degree of life satisfaction. Mobility is the most important factor in predicting life satisfaction. At the end, concrete recommendations are proposed.