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題名：護理職場霸凌的因應方式
書刊名：護理雜誌
作者：蔡曉婷／宋雅雯／鄒理萍／黃夢婷／黃敏瑢／邱啟潤 引用關係
作者(外文)：Tsai, Shian-ting／Sung, Ya-wen／Tzou, Li-ping／Huang, Meng-ting／Hwang, Miin-rong／Chiou, Chi-jun
出版日期：2011
卷期：58:4
頁次：頁87-92
主題關鍵詞：霸凌；護理職場；Bullying；Nursing workplace
原始連結：連回原系統網址new window
相關次數：
  • 被引用次數被引用次數:期刊(7) 博士論文(1) 專書(0) 專書論文(1)
  • 排除自我引用排除自我引用:6
  • 共同引用共同引用:79
  • 點閱點閱:218
咎因於護理人員的高流動率與隨之提高的護病比例，護理人員組織成熟度與健全度受到影響，以致病人安全問題堪慮。因此，國際間開始重視護理環境高離職率原由之研究，並發現了護理職場覇凌現象與護理人員離職行為間有顯著的相關。護理職場的覇凌現象，往往造成護理人員生、心理上相當大的負面影響，甚至造成護理人員萌生自殺念頭（Yildirim & Yildirim, 2007）。因此，國際護理協會（International Council of Nurses, ICN）於2007年整合國際間護理職場覇凌現象相關之研究，提出正向執業環境之重要性。然而，當前探討護理職場覇凌現象論文多屬國外文獻，國內的卻是寥寥可數。本文透過綜合國外相關文獻，希望能協助國內護理人員瞭解護理職場覇凌的發生原因及因應策略，藉以提升護理人員對此現象的知覺、預防護理職場覇凌現象的惡化，並降低護理人員的高離職率現象。
High nurse turnover rates and the related rise in patient-to-nurse ratios correlate with the integrity and maturity of nursing organizations and patient safety issues. Previous studies indicate bullying among nurses to be significantly related to high turnover rates and to impact negatively on the physical and mental health of nurses. The situation has been severe enough to lead to nurse suicides (Yildirim & Yildirim, 2007). In light of such, the International Council of Nurses (ICN) reviewed the literature about nursing workplace bullying and proclaimed the importance of fostering a positive work environment in 2007. Most studies on nursing workplace bullying have focused on western societies. In order to clarify the state of nursing bullying in Taiwan, this paper worked to summarize observations in the literature regarding the causes of and management strategies for nursing workplace bullying in order to increase the attention of nursing managers and staff toward this issue. The authors hope that this article may help raise awareness and both prevent nursing workplace bullying and reduce currently high turnover rates.
期刊論文
1.李淑莉、莊玉仙、陳秀月、林淑媛(20090600)。高雄某教學醫院新進護理人員的工作壓力敘說。護理暨健康照護研究，5(2)，83-90。new window  延伸查詢new window
2.李選、白香菊、顏文娟(20080800)。臺灣地區護理人員執業環境之現況調查。護理雜誌，55(4)，30-40。new window  延伸查詢new window
3.Lewis, M. A.(2006)。Nurse bullying: Organizational considerations in the maintenance and perpetration of health care bullying cultures。Journal of Nursing Management，14(1)，52-58。  new window
4.林佑樺(20031200)。新進護理人員感受臨床護理工作挫折之探討。慈濟護理雜誌，2(4)，83-94。  延伸查詢new window
5.李選、白香菊、顏文娟(20100400)。臺灣護理人員職場暴力經驗及其相關因素研究。護理雜誌，57(2)，61-69。new window  延伸查詢new window
6.蕭伃伶、劉淑娟、黃金蓮、謝佑珊、徐姍姍、黃嗣棻、蕭淑代(20051200)。臺北市護理人員離職狀況及其相關因素之探討。領導護理，6(2)，11-19。  延伸查詢new window
7.Dellasega, C. A.(2009)。Bullying among nurses。AJN: American Journal of Nursingy，109(1)，52-08。  new window
8.陳國瑚、陳麗如、蘇喜(20060600)。護理人員對護理工作認知與離職傾向之探討。臺灣公共衛生雜誌，25(3)，177-188。new window  延伸查詢new window
9.邱珍琬(20010900)。國小校園欺凌行為與教師對應策略。屏東師院學報，15，41-80。new window  延伸查詢new window
10.Hutcbinson, M.、Vickers, M. H.、Wilkers, L.、Jackson, D.(2009)。The worse you behave, the more you seem, to be rewarded: Bullying in nursing as organizational corruption。Employee Responsibilities and Rights Journal，21(3)，213-229。  new window
其他
1.International Council of Nurses(200705)。Positive practice environments: Quality workplaces=quality patient care，http://www.icn.ch/images/stories/documents/publications/ind/indkit2007.pdf。  new window
2.中華民國護理師護士公會全國聯合會The National Union of Nurses Associations(2010)。台閩地區護理人員統計表Demographic statistics of nurses in the Taiwan-Fuchien Area。  延伸查詢new window
3.李毓蘭Lee, Y. L.(2009)。日治時期台灣傳統文人的女性觀Notions of female held by traditional literati in colonial Taiwan。  延伸查詢new window
4.黃德祥、黃怡倫Huang, D. H., & Huang, Y. L.(2008)。青少年覇凌被害者之人格特質、父母教養風格及同儕關係之研究Personality traits, parenting styles, and peer relationships of adolescent bullied victims。  延伸查詢new window
5.陳柑伴、楊秀芬、陳慧蘭、楊美賞Chen, K. P., Yang, H. F., Chen, H. L., & Yang, M. S.(2010)。醫院護理人遭受職場暴力後情緒反應及調適處理Workplace violence (WPV): Emotional reactions and coping among hospital nurses。  延伸查詢new window
6.Atlas, R. S., &Pepler, D. J.(1998)。Observation of bullying in the classroom。  new window
7.Canada Safety Council(2005)。Bullying in the workplace，https://canadasafetycouncil.org/workplace-safety/bullying-workplace。  new window
8.Einarsen, S., & Hoel, H.(2001)。The Negative Acts Questionnaire: Development, validation and revision of a measure of bullying at work。  new window
9.Edwards, S. L., & O’ Connell, C. F.(2007)。Exploring bullying: Implications for nurse educators。  new window
10.Farrell, G. A.(1997)。Aggression in clinical settings: Nurses views。  new window
11.Farrell, G. A., Bobrowski, C., & Bobrowski, P.(2006)。Scoping workplace aggression in nursing: Findings from an Australian study。  new window
12.Hoban, V.(2004)。Bullying in nursing。  new window
13.Hutchinson, M., Jackson, D., Wilkes, L., & Vickers, M. H.(2008)。A new model of bullying in the nursing workplace: Organizational characteristics as critical antecedents。  new window
14.Johnson, S. L., & Rea, R. E.(2009)。Workplace bullying: Concerns for nurse leaders。  new window
15.Landstrom, G. L.(1989)。The emotion and behavioral process of staff nurse turnover。  new window
16.Simons, S.(2008)。Workplace bullying experienced by Massachusetts registered nurses and the relationship to intention to leave the organization。  new window
17.Thomas, S. P.(2003)。“Horizontal hostility”: Nurses against themselves: How to resolve this threat of retention。  new window
18.Woelfle, C. Y., & McCaffrey, R.(2007)。Nurse on nurse。  new window
19.Yildirim, A., & Yildirim, D.(2007)。Mobbing in the workplace by peers and managers: Mobbing experienced by nurse working in health care facilities in Turkey and its effect on nurses。  new window
 
 
 
 
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