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題名：護理人員之工作壓力與職場疲勞之相關性探討
書刊名：護理暨健康照護研究
作者：盧玉嬴 引用關係／陳瑞貞／梁淑媛 引用關係／吳淑芳 引用關係
作者(外文)：Lu, Yu-ying／Chen, Jui-chen／Liang, Shu-yuan／Wu, Shu-fang
出版日期：2014
卷期：10:4
頁次：頁276-285
主題關鍵詞：護理人員；工作壓力；職場疲勞；Nursing staff；Job stress；Occupational burnout
原始連結：連回原系統網址new window
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  • 被引用次數被引用次數:期刊(11) 博士論文(0) 專書(0) 專書論文(0)
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背景：高壓力職場環境使護理人員成為高盛行率之職場疲勞族群，不僅影響護理人員之身、心健康，間接影響病患照護品質。目的：本研究目的為調查護理人員之工作壓力與職場疲勞概況、探討個人與工作屬性及工作壓力與職場疲勞之相關性、並分析影響職場疲勞重要預測因子。方法：本研究採橫斷相關性研究設計，於臺灣北部某醫學中心進行收案，採方便取樣，共收集117位護理人員，以結構式問卷進行資料收集，問卷包含：基本資料表及工作特質與職場疲勞量表，以SPSS 20.0版進行資料統計分析。結果：本研究對象整體職場疲勞平均得分為44.90，其中以「個人疲勞」平均分數最高為48.80、其次為「工作疲勞」47.74分；其中有無子女（t=2.25, p＜.05）與有無宗教信仰（t=2.07, p＜.05）與職場疲勞有顯著差異性，與自覺工作壓力（r=.44, p＜.01）與生活壓力（r=.33, p＜.01）、工作負荷（r=.36, p＜.01）與職場疲勞呈正相關，缺乏職場正義者（r=-.21, p＜.05）與職場疲勞呈負相關；其中有無子女、宗教信仰、自覺工作壓力及工作負荷為顯著重要預測因子，共可解釋34%職場疲勞變異量。結論／臨床應用：行政管理人員應針對個人疲勞與工作疲勞較高的護理人員，主動提供資源協助其調適工作壓力，並應用本研究發現之護理人員職場疲勞的影響因素，擬訂改善策略，有效降低其工作壓力，進而減輕人員的職場疲勞。
Background: High-pressure workplace environments lead to a high prevalence of occupational burnout among nurses. This affects the physical and mental health of nurses and the quality of patient care. Purpose: This study investigates the current state of job stress and burnout and the relation between these two variables in order to explore the significant predictors of occupational burnout. Methods: A cross-sectional survey was conducted at a medical center in northern Taiwan using a convenience sample of 117 nurses. Data were collected in a structured questionnaire that included: a demographic inventory, a job content questionnaire, and an occupational burnout inventory. Data were analyzed using SPSS for Windows 20.0 software. Results: The average score for occupational burnout was 44.90, with the highest mean score in the aspect of personal fatigue (M=48.80), followed by work-related fatigue (M=47.74). This research found occupational burnout to be significantly associated with the presence of children (t=2.25, p＜.05), religious belief (t=2.07, p＜.05), perceived work and life stress (r=.44; .33, p＜.01), workload (r=.36, p＜.01), and workplace justice (r=-.21, p＜.05). The presence of children, religious belief, perceived work stress, and workload were significant predictors, with these 4 predictors explaining 34% of the total variance in occupational burnout. Conclusions/ Implications for Practice: Supervisors should provide resources to help nurses handle job stress. The findings of this study may be applied to develop a more effective interventional approach to decrease the job stress of nurses and to ameliorate their perceived burnout.
期刊論文
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2.林木泉、吳鏘亮、陳俊賢、李仁傑、陳福士(20090600)。醫院從業人員工作特質與疲勞關係之探討。醫務管理期刊，10(2)，93-110。new window  延伸查詢new window
3.Gilbreath, B.、Benson, P. G.(2004)。The contribution of supervisor behaviour to employee psychological well-being。Work and Stress，18(3)，255-266。  new window
4.Lu, K. Y.、Chang, L. C.、Wu, H. L.(2007)。Relationships between professional commitment, job satisfaction, and work stress in public health nurses in Taiwan。Journal of Professional Nursing，23(2)，110-116。  new window
5.楊婉珍、胡巧欣、吳一德(2014)。護理人員工作時間、進修壓力與職場疲勞相關之研究。運動休閒管理學報，11(1)，114-131。new window  延伸查詢new window
6.謝良博、邱華慧、王素美、陳妮婉(20110400)。護理人員工作壓力、慢性頭痛狀況及憂鬱狀態之研究。澄清醫護管理雜誌，7(2)，20-26。  延伸查詢new window
7.邱偉嘉、蘇世斌、黃建元(20100400)。臺灣南部某醫學中心員工工作壓力及相關危險因子。中華職業醫學雜誌，17(2)，93-104。  延伸查詢new window
8.Aiken, L. H.、Sloane, D. M.、Cimiotti, J. P.、Clarke, S. P.、Flynn, L.、Seago, J. A.、Smith, H. L.、Spetz, J.(2010)。Implications of the California nurse staffing mandate for other states。Health Services Research，45(4)，904-921。  new window
9.Bartram, T.、Casimir, G.、Djurkovic, N.、Leggat, S. G.、Stanton, P.(2012)。Do perceived high performance work systems influence the relationship between emotional labour, bumout and intention to leave? A study of Australian nurses。Journal of Advanced Nursing，68(7)，1567-1578。  new window
10.Duquette, A.、Kerowc, S.、Sandhu, B. K.、Beaudet, L.(1994)。Factors related to nursing bumout a review of empirical knowledge。Issues in Mental Health Nursing，15(4)，337-358。  new window
11.Eriksen, W.、Tambs, K.、Knardahl, S.(2006)。Work factors and psychological distress in nurses' aides: a prospective cohort study。BMC Public Health，28，290。  new window
12.Fang, J.、Kunaviktikul, W.、Olson, K.、Chontawan, R.、Kaewthummanukul, T.(2008)。Factors influencing fatigue in Chinese nurses。Nursing and Health Sciences，10(4)，291-299。  new window
13.Fradelos, E.、Mpelegrinos, S.、Mparo, C. h.、Vassilopoulou, C. h.、Argyrou, P.、Tsironi, M.、Theofilou, P.(2014)。Bumout syndrome impacts on quality of life in nursing professionals: The contribution of perceived social support。Progress in Health Sciences，4(1)，102-109。  new window
14.Gandi, J. C.、Wai, P. S.、Karick, H.、Dagona, Z. K.(2011)。The role of stress and level of bumout in job performance among nurses。Mental Health in Family Medicine，5(3)，181-194。  new window
15.Hamaideh, S. H.(2011)。Burnout, social support, and job satisfaction among Jordanian mental health nurses。Issues in Mental Health Nursing，32(4)，234-242。  new window
16.Hsu, H. Y.、Chen, S. H.、Yu, H. Y.、Lou, J. H.(2010)。Job stress, achievement motivation and occupational bumout among male nurses。Journal of Advanced Nursing，66(7)，1592-1601。  new window
17.Kristensen, T. S.、Borritz, M.、Villadsen, E.、Christensen, K.(2005)。The Copenhagen bumout inventory: A new tool for the assessment of bumout。Work and Stress，19(3)，192-207。  new window
18.Lee, J. S. Y.、Akhtar, S.(2011)。Effects of the workplace social context and job content on nurse bumout。Human Resource Management，50(2)，227-245。  new window
19.Ohue, T.、Moriyama, M.、Nakaya, T.(2011)。Examination of a cognitive model of stress, burnout, and intention to resign for Japanese nurses。Japan Journal of Nursing Science，8(1)，76-86。  new window
20.Peterson, U.、Demerouti, E.、Bergstrom, G.、Asberg, M.、Nygren, A.(2008)。Work characteristics and sickness absence in bumout and nonbumout groups: A study of Swedish health care workers。International Journal of Stress Management，15(2)，153-172。  new window
21.Purcell, S. R.、Kutash, M.、Cobb, S.(2011)。The relationship between nurses’ stress and nurse staffing factors in a hospital setting。Journal of Nursing Management，19(6)，714-720。  new window
22.Queiros, C.、Carlotto, M. S.、Kaiseler, M.、Dias, S.、Pereira, A. M.(2013)。Predictors of bumout among nurses: An inter- actionist approach。Psicothema，25(3)，330-335。  new window
23.Sharma, A.、Sharp, D. M.、Walker, L. G.、Monson, J. R. T.(2008)。Stress and bumout among colorectal surgeons and colorectal nurse specialists working in the national health service。Colorectal Disease，10(4)，397-406。  new window
24.Wang, S.、Yao, L.、Li, S.、Liu, Y.、Wang, H.、Sun, Y.(2012)。Sharps injuries and job bumout: A cross-sectional study among nurses in China。Nursing and Health Sciences，14(3)，332-338。  new window
25.Wright, K.(2014)。Alleviating stress in the workplace: Advice for nurses。Nursing Standard，28(20)，37-42。  new window
26.Xie, Z.、Wang, A.、Chen, B.(2011)。Nurse bumout and its association with occupational stress in a cross-sectional study in Shanghai。Journal of Advanced Nursing，67(7)，1537-1546。  new window
27.洪瑜嬬、林佩蓁、潘純媚、陳秋蓉、何啟功、吳明蒼(20070300)。護理人員的輪班工作與睡眠品質、身心健康及家庭功能之間的相關性。勞工安全衛生研究季刊，15(1)，17-30。new window  延伸查詢new window
28.Cheng, Yawen、Huang, Hsun-Yin、Li, Pei-Rong、Hsu, Jin-Huei(2011)。Employment Insecurity, Workplace Justice and Employees' Burnout in Taiwanese Employees: A Validation Study。International journal of behavioral medicine，18(4)，391-401。  new window
29.劉雅惠、劉偉文(20090600)。護理人員情緒勞務、工作壓力與因應行為之相關性研究。醫護科技期刊，11(2)，98-115。new window  延伸查詢new window
30.Halbesleben, J. R. B.、Bowler, W. M.(2007)。Emotional exhaustion and job performance: The mediating role of motivation。Journal of Applied Psychology，92(1)，93-106。  new window
31.葉婉榆、鄭雅文、陳美如、邱文祥(20081000)。職場疲勞量表的編製與信效度分析。臺灣公共衛生雜誌，27(5)，349-364。new window  延伸查詢new window
32.Cheng, Yawen、Luh, Wei-ming、Guo, Yue-liang(2003)。Reliability and validity of the Chinese version of the job content questionnaire (C-JCQ) in Taiwanese workers。International Journal of Behavioral Medicine，10(1)，15-30。  new window
33.林瑜雯、莊子萱、劉曦宸、陳韻柔、陳富莉(20110600)。從醫療職場工作特質探討醫院護理長與臨床護理人員之工作壓力源。臺灣公共衛生雜誌，30(3)，245-256。new window  延伸查詢new window
34.曾慧萍、鄭雅文(20021200)。「負荷-控制-支持」與「付出-回饋失衡」工作壓力模型中文版量表之信效度檢驗：以電子產業員工為研究對象。臺灣公共衛生雜誌，21(6)，420-432。new window  延伸查詢new window
35.吉慶萍、黃娟娟(20120400)。國小教師健康促進生活型態、情緒管理與自覺疲勞感之相關研究--以臺中市為例。運動與健康研究，1(2)，21-56。new window  延伸查詢new window
36.Maslach, Christina、Schaufeli, Wilmar B.、Leiter, Michael P.(2001)。Job Burnout。Annual Review of Psychology，52(1)，397-422。  new window
37.Aiken, Linda H.、Clarke, Sean P.、Sloane, Douglas M.、Sochalski, Julie、Silber, Jeffrey H.(2002)。Hospital Nurse Staffing and Patient Mortality, Nurse Burnout, and Job Dissatisfaction。Journal of the American Medical Association，288(16)，1987-1993。  new window
學位論文
1.吳合進(2010)。臺南市高中職教師運動行為與疲勞程度及生活壓力之研究(碩士論文)。國立臺灣師範大學，臺北市。  延伸查詢new window
圖書
1.Karasek, R. A.、Theorell, T.(1990)。Healthy Work: Stress, Productivity and the Reconstruction of Working Life。New York, NY：Basic Books。  new window
 
 
 
 
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