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題名:職場疲勞量表的編製與信效度分析
書刊名:臺灣公共衛生雜誌
作者:葉婉榆鄭雅文陳美如邱文祥
作者(外文):Yeh, Wan-yuCheng, YawenChen, Mei-juChiu, Allen Wen-hsiang
出版日期:2008
卷期:27:5
頁次:頁349-364
主題關鍵詞:疲勞職場疲勞量表工作壓力信度效度BurnoutBurnout inventoryWork stressReliabilityValidity
原始連結:連回原系統網址new window
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  • 被引用次數被引用次數:期刊(38) 博士論文(4) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:34
  • 共同引用共同引用:100
  • 點閱點閱:112
目標:編製中文版職場疲勞量表,並進行信效度檢驗。方法:以2007年台北市職場身心健康狀況調查之參與者為對象,包括男女性受僱工作者各2891、2704名,其中服務業員工佔52%,製造與水電燃氣業員工佔48%。此量表包括「個人疲勞」、「工作疲勞」、「服務對象疲勞」與「工作過度投入」四個分量表。問卷也測量工作特質、自評健康狀況、工作壓力感受與工作滿意度。結果:四個分量表的Cronbach’s alpha coefficients 均在0.84以上。因素分析顯示,「個人疲勞」與「工作疲勞」題目歸屬於同一因素,而「服務對象疲勞」與「工作過度投入」的題目則分別屬於第二、第三個因素。此量表得分與其他工作、健康指標的相關性,大致而言符合預期:以「工作疲勞」為例,疲勞指數與工作負荷(在男女性相關係數均0.49)、工作壓力感受 (男0.50,女0.53)、心理困擾程度(男0.68,女0.65)呈正相關;與自評健康 (男-0.36,女-0.38)、工作滿意度(男-0.40,女-0.45) 呈負相關。結論:此量表信效度良好,可做為評估職場健康之工具,亦有助於工作者健康意識的提升。
Objectives: This study was designed to evaluate the reliability and validity of an occupational burnout inventory. Methods: Study subjects were participants of a workplace health survey conducted by the City Government of Taipei, including 2891 male and 2704 female paid employees. Among them, 52% were employed in service sectors, 48% in industrial sectors. A self-administered questionnaire was used that included four subscales – personal burnout, work-related burnout, client-related burnout, and over-commitment to work. Also included were measures for work conditions, self-rated health status, perceived work stress and job satisfaction. Results: Cronbach’s alpha coefficients for the four subscales were all above 0.84. Exploratory factor analysis showed that all items of the “personal burnout” and “work-related burnout” subscales loaded on the first factor, while items of the “client-related burnout” and “over-commitment to work” subscale closely corresponded to the second and the third factor, respectively. The four dimensions of our occupational burnout inventory correlated with burnout-related factors in expected directions; for example, the “work burnout” scores for men and women were both positively associated with job demands (correlation coefficient=0.49 for men and women), perception of job stress (0.50 for men, 0.53 for women) and levels of psychological distress (0.68 for men, 0.65 for women), and were negatively associated with self-rated health status (-0.36 for men, -0.38 for women) and job satisfaction (-0.40 for men, -0.45 for women). These associations were consistent with prior hypotheses. Conclusions: The occupational burnout inventory in this study was found to be a reliable and valid tool for assessment of burnout problems. It can be applied as a screening tool in the workplace, and can help to identify high-risk groups for burnout as well as to improve employees’ health consciousness.
期刊論文
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2.Li, Jian、Yang, Wenjie、Cheng, Yawen、Siegrist, Johannes、Cho, Sung-Il(2005)。Effort-reward imbalance at work and job dissatisfaction in Chinese healthcare workers: a validation study。International Archives of Occupational and Environmental Health,78(3),198-204。  new window
3.Dembe, A. E.、Erickson, J. B.、Delbos, R. G.、Banks, S. M.(2005)。The impact of overtime and long work hours on occupational injuries and illnesses: New evidence from the United States。Occupational and Environmental Medicine,62(9),588-597。  new window
4.林繼正、陳淑芬(20080600)。建構空服員工作壓力、職業倦怠對身心健康狀況影響模式。運動休閒管理學報,5(1),1-17。new window  延伸查詢new window
5.Borritz, M.、Bültmann, U.、Christensen, K. B.、Rugulies, R.、Villadsen, E.、Kristensen, T. S.(2005)。Psychosocial work characteristics as predictors for burnout: findings from 3-year follow up of the PUMA study。Journal of Occupational and Environmental Medicine,47(10),1015-1025。  new window
6.Siegrist, J.、Starke, D.、Chandola, T.(2004)。The measurement of effort-reward imbalance at work: European comparisons。Social Science & Medicine,58(8),1483-1499。  new window
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8.Shirom, A.、Melamed, S.、Toker, S.、Berliner, S.、Shapira, I.(2005)。Burnout and Health: Current Knowledge and Future Research Directions。International Review of Industrial and Organizational Psychology,20,269-309。  new window
9.鄭雅文、葉婉榆、林宜平(20070800)。臺灣職場疲勞問題的社會性。臺灣公共衛生雜誌,26(4),251-253。new window  延伸查詢new window
10.顏如佑、柯志鴻、楊明仁、施春華、黃維仲、廖瑛鈿、李明濱(20050800)。臺灣人憂鬱量表與簡式症狀量表使用於大規模社區憂鬱症個案篩選之比較。北市醫學雜誌,2(8),737-744。  延伸查詢new window
11.陳錫中、吳佳璇、李宇宙、廖士程、李明濱(20051100)。Validity of the Five-Item Brief Symptom Rating Scale among Subjects Admitted for General Health Screening。臺灣醫學會雜誌,104(11),824-829。  延伸查詢new window
12.Cheng, Y.、Chen, C. W.、Chen, C. J.、Chiang, T. L.(2005)。Job insecurity and its association with health among employees in the Taiwanese general population。Social Science & Medicine,61,41-52。  new window
13.Kristensen, Tage S.、Borritz, Marianne、Villadsen, Ebbe、Christensen, Karl Bang(2005)。The Copenhagen Burnout Inventory: A New Tool for the Assessment of Burnout。Work & Stress,19(3),192-207。  new window
14.馮兆康、李中一(19980700)。護理人員自覺疲勞盛行率及其相關因子。中華職業醫學雜誌,5(3),129-138。  延伸查詢new window
15.Cheng, Yawen、Luh, Wei-ming、Guo, Yue-liang(2003)。Reliability and validity of the Chinese version of the job content questionnaire (C-JCQ) in Taiwanese workers。International Journal of Behavioral Medicine,10(1),15-30。  new window
16.曾慧萍、鄭雅文(20021200)。「負荷-控制-支持」與「付出-回饋失衡」工作壓力模型中文版量表之信效度檢驗:以電子產業員工為研究對象。臺灣公共衛生雜誌,21(6),420-432。new window  延伸查詢new window
17.Karasek, Robert、Brisson, Chantal、Kawakami, N.、Houtman, I.、Bongers, P.、Amick, B.(1998)。The Job Content Questionnaire (JCQ): an instrument for internationally comparative assessments of psychosocial job characteristics。Journal of Occupational Health Psychology,3(4),322-355。  new window
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19.張晏蓉、葉婉榆、陳春萬、陳秋蓉、石東生、鄭雅文(20070200)。臺灣受僱者疲勞的分布狀況與相關因素。臺灣公共衛生雜誌,26(1),75-87。new window  延伸查詢new window
20.Maslach, Christina、Schaufeli, Wilmar B.、Leiter, Michael P.(2001)。Job Burnout。Annual Review of Psychology,52(1),397-422。  new window
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23.Vegchel, N.、Jonge, J.、Bosma, H.、Van, Vegchel N.、De, Jonge J.、Schaufeli, W.(2005)。Reviewing the Effort-reward Imbalance Model: Drawing up the Balance of 45 Empirical Studies。Social Science & Medicine,60,1117-1131。  new window
24.Winwood, P. C.、Winefield, A. H.、Winwood, Peter C.、Winefield, Anthony H.(2004)。Comparing Two Measures of Burnout among Dentists in Australia。International Journal of Stress Management,11,282-289。  new window
25.Schaufeli, W. B.、Van, Dierendonck D.(1993)。The Construct Validity of Two Burnout Measures。Journal of Organizational Behavior,14(7),631-647。  new window
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研究報告
1.石東生、陳秋蓉、張振平(2004)。93年度受僱者工作環境安全衛生調查。台北:行政院勞工委員會勞工安全衛生研究所。  延伸查詢new window
圖書
1.Maslach, Christina、Jackson, Susan E.(1986)。Maslach Burnout Inventory。Palo Alto, CA:University of California, Consulting Psychologists Press。  new window
2.行政院勞工委員會勞工安全衛生研究所(1994)。工作環境安全衛生狀況調查報告--受僱者認知調查。台北:行政院勞工委員會勞工安全衛生研究所。  延伸查詢new window
3.Van Der, Schoot E.、Ogińska, H.、Estryn-Behar, M.(2003)。Burnout in the Nursing Profession in Europe。Working Conditions and Intent to Leave the Profession among Nursing Staff in Europe。Stockholm, Sweden。  new window
其他
1.Kristensen, T. S.,Borritz, M.(2008)。Copenhagen Burnout Inventory: Normative Data from a Representative Danish Population on Personal Burnout and Results from the PUMA Study on Personal Burnout, Work Burnout, and Client Burnout, 2001,0。  new window
圖書論文
1.Pines, A. M.(1993)。Burnout: An existential perspective。Professional burnout: Recent developments in theory and research。Washington, DC:Taylor & Francis。  new window
 
 
 
 
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