| 期刊論文1. | 梁定澎、盧懿娟(20130400)。悠活兒童旅館之服務創新。管理評論,32(2),41-62。 延伸查詢![new window](/gs32/images/newin.png) | 2. | Keen, P. G. W.(1993)。Information Technology and the Management Difference: A Fusion Map。IBM Systems Journal,32(1),17-39。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 3. | Nerkar, A.(2003)。Old is gold? The value of temporal exploration in the creation of new knowledge。Management Science,49(2),211-229。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 4. | Sørensen, J. B.、Stuart, T. E.(2000)。Aging, Obsolescence, and Organizational Innovation。Administrative Science Quarterly,45(1),81-112。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 5. | Brown, S. L.、Eisenhardt, K. M.(1997)。The art of continuous change: Linking complexity theory and time-paced evolution in relentlessly shifting organizations。Administrative Science Quarterly,42(1),1-34。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 6. | Hargadon, A. B.、Sutton, R. I.(1997)。Technology brokering and innovation in a product development firm。Administrative Science Quarterly,42(4),716-749。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 7. | Levinthal, D. A.、March, J. G.(1993)。The Myopia of Learning。Strategic Management Journal,14(8),95-112。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 8. | March, J. G.(1991)。Exploration and exploitation in organizational learning。Organization Science,2,71-87。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 9. | 蕭瑞麟、歐素華、吳彥寬(20170300)。逆勢拼湊:化資源制約為創新來源。中山管理評論,25(1),219-268。 延伸查詢![new window](/gs32/images/newin.png) | 10. | Janger, J.、Schubert, T.、Andries, P.、Rammer, C.、Hoskens, M.(2017)。The EU 2020 Innovation Indicator: A Step Forward in Measuring Innovation Outputs and Outcomes?。Research Policy,46(1),30-42。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 11. | 涂敏芬、洪世章(20161200)。建構服務創新的制度工作。臺大管理論叢,27(1),129-154。 延伸查詢![new window](/gs32/images/newin.png) | 12. | 歐素華(20190300)。精準分眾以創新:由使用者行為引導媒體服務設計。中山管理評論,27(1),11-56。 延伸查詢![new window](/gs32/images/newin.png) | 13. | 蕭瑞麟、歐素華、陳煥宏(20190200)。負負得正:隨創時相依性如何促成負資源轉換。組織與管理,12(1),127-171。 延伸查詢![new window](/gs32/images/newin.png) | 14. | Guerrero, L.、Guàrdia, M. D.、Xicola, J.、Verbeke, W.、Vanhonacker, F.、ZakowskaBiemans, S.、Sajdakowska, M.、Sulmont-Rosse, C.、Issanchou, S.、Contel, M.(2009)。Consumer-driven definition of traditional food products and innovation in traditional foods. A qualitative cross-cultural study。Appetite,52(2),345-354。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 15. | Messeni Petruzzelli, A.、Savino, T.(2014)。Search, recombination, and innovation: Lessons from haute cuisine。Long Range Planning,47(4),224-238。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 16. | Kodama, F.(2014)。MOT in transition: From technology fusion to technology-service convergence。Technovation,34(9),505-512。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 17. | Patrício, L.、Fisk, R. P.、Falcão e Cunha, J.(2008)。Designing multi-interface service experiences: The service experience blueprint。Journal of Service Research,10(4),318-334。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 18. | Sonenshein, S.(2013)。How organizations foster the creative use of resources。Academy of Management Journal,57(3),814-848。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 19. | Prahalad, C. K.、Hamel, Gary(1993)。Strategy as Stretch and Leverage。Harvard Business Review,71(2),75-84。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 20. | Chesbrough, Henry、Rosenbloom, Richard S.(2002)。The role of the business model in capturing value from innovation: evidence from Xerox Corporation's technology spin-off companies。Industrial and corporate change,11(3),529-555。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 21. | Bitner, Mary Jo、Ostrom, Amy L.、Morgan, Felicia N.(2008)。Service Blueprinting: A Practical Technique for Service Innovation。California Management Review,50(3),66-94。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 22. | Grant, Robert M.(1991)。The Resource-Based Theory of Competitive Advantage: Implications for Strategy Formulation。California Management Review,33(3),114-135。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 23. | Wernerfelt, Birger(1984)。A Resource-based View of the Firm。Strategic Management Journal,5(2),171-180。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 24. | Barney, Jay B.(1991)。Firm Resources and Sustained Competitive Advantage。Journal of Management,17(1),99-120。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 25. | Katila, Riitta A.、Ahuja, Gautam(2002)。Something old, something new: a longitudinal study of search behavior and new product introduction。The Academy of Management Journal,45(6),1183-1194。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 26. | Pine, B. Joseph II、Gilmore, James H.(1998)。Welcome to the Experience Economy。Harvard Business Review,76(4),97-105。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 學位論文1. | 陳沛芳(2016)。虛實整合性服務創新--以欣葉國際餐飲為例(碩士論文)。東吳大學。 延伸查詢![new window](/gs32/images/newin.png) | 2. | 陳筱涵(2016)。印象淡出:換代危機下的餐飲服務設計(碩士論文)。國立政治大學。 延伸查詢![new window](/gs32/images/newin.png) | 3. | 王姵閔(2018)。餐飲業活化:以人物誌分析設計服務體驗(碩士論文)。東吳大學。 延伸查詢![new window](/gs32/images/newin.png) | 圖書1. | Brown, Tim(2009)。Change by design: How design thinking transforms organizations and inspires innovation。Harper Collins Publisher。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 2. | Pruitt, J.、Adlin, T.(2010)。The persona lifecycle: keeping people in mind throughout product design。San Francisco:Elsevier。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 3. | Kim, W. C.、Mauborgne, R.(2004)。Blue ocean strategy: If you read nothing else on strategy, read these best-selling articles。Brighton, MA:Harvard Bussiness Review Press。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 4. | 野村進(2010)。一千年的志氣:不被淘汰的企業競爭力。臺北市:先覺。 延伸查詢![new window](/gs32/images/newin.png) | 5. | 歐素華、葉毓君(2018)。服務創新:跨域複合的商業模式變革。臺北市:華泰。 延伸查詢![new window](/gs32/images/newin.png) | 6. | Argote, L.(1999)。Organisational learning: Creating, retaining and transferring knowledge。Norwell, MA:Kluwer Academic。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 7. | Kodama, F.(1992)。Technology fusion and the new R&D。Cambridge, MA:Harvard Business School Press。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 8. | Chesbrough, H.(2011)。Open services innovation: Rethinking your business to grow and compete in a new era。San Francisco, CA:Jossey-Bass。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 9. | Nelson, Richard R.、Winter, Sidney G.(1982)。An Evolutionary Theory of Economic Change。Cambridge, Massachusetts:The Belknap Press of Harvard University Press。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 10. | Von Hippel, Eric(2005)。Democratizing Innovation。MIT Press。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 11. | Rogers, Everett M.(1995)。Diffusion of innovation。New York:Free Press。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 12. | Yin, Robert K.(1994)。Case study research: Design and methods。Sage Publications。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 13. | Schumpeter, Joseph A.(1934)。The Theory of Economic Development: An Inquiry into Profits, Capital, Credit, Interest, and the Business Cycle。Harvard University Press。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | |