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題名:海外派遣人員之工作績效及其影響因素之評估--以投資大陸地區之臺商為例
書刊名:管理評論
作者:吳萬益 引用關係蔡明田林佳姿 引用關係
作者(外文):Wu, Wann-yihTsai, Min-tienLin, Chia-tzu
出版日期:1999
卷期:18:3
頁次:頁1-34
主題關鍵詞:海外派遣人員人力資源管理多國籍企業甄選標準教育訓練Overseas expatriatesHuman resource managementMultinational companiesSelecting criteriaTraining program
原始連結:連回原系統網址new window
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  • 被引用次數被引用次數:期刊(3) 博士論文(1) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:3
  • 共同引用共同引用:64
  • 點閱點閱:85
     自從 1979 年大陸開放及 1987 年政府開放赴大陸探親與投資以來,臺灣商人基 於同文同種的考量下,一窩蜂的湧入大陸投資設廠,而這些廠商又以勞力需求較大的民生工 業,電子資訊業,機械工業與石化業為主,這些廠商之快速加入使得大陸成為我們最大的投 資地,但由於對當地風土民情的不瞭解與海外管理的經驗不足,因此常發生勞資糾紛、海外 派遣人員適應不良的情況,其結果往往對公司的營運造成負面的影響。 本研究之主要研究目的如下: 1. 探討民生工業、電子工業、機械工業與石化工業的海外派遣人員在甄選標準、 教育訓練 與地主國適應等方面之差異性。 2. 探討海外派遣人員的甄選標準對海外派遣人員在地主國適應的影響。 3. 探討海外派遣人員的訓練對海外派遣人員在地主國適應的影響。 4. 探討海外派遣人員的甄選標準對海外派遣人員工作績效的影響。 5. 探討海外派遣人員的訓練對海外派遣人員工作績效的影響。 透過一系列之問卷調查及人員訪談,本研究之結論如下: 1. 赴大陸臺商在甄選海外派遣人員時, 會以員工的年齡與健康、能力、意願為考量要素, 並且會對員工施以專業知識、地主國簡介、語言與禮儀等方面的訓練,而其海外派遣人員對 大陸政府的辦事方式最無法適應。 2. 海外派遣人員的身體健康狀況、 過去的工作績效或外派的經驗、外派工作是否與員工的 個人的生涯規劃相符合、地主國風俗習慣的瞭解與地主國政治與法律狀況的講習,會影響海 外派遣人員在地主國工作及生活上的適應程度。 3. 海外派遣人員的甄選標準、 教育訓練、地主國的適應程度會對海外派遣人員的工作績效 有所影響。 4. 為了使海外派遣人員對地主國生活環境更能適應, 未來國內企業在甄選海外派遣人員應 盡量選用年輕、有外派經驗、身體健康狀況與過去工作績效良好的員工,其次在派遣前應針 對地主國政治與風俗習慣對海外派遣人員施以必要的訓練。
     As the Mainland authority announced its open policy in 1979 and the government of ROC issued its permissions of visiting and investment in Mainland in 1989, many companies in Taiwan have invested in Mainland heavily with accelerated pace, especially for those primary companies with intensive labors requirement including livelihood, electronic, mechanical and petrochemistry industries. However, due to lacking experiences in cross cultural management and overseas investment, many companies have encountered some problems including arguments between owners and employees, bad living adaptation of expatriates in the host countries, etc. The results have negative influences on company operation. This study thus focuses on the expatriates in these four industries. The purposes of this study are as follows: 1. To evaluate the selecting criteria, training program and living adaptation among expatriates of livelihood, electronic, mechanical and petrochemistry industries. 2. To explore the influences of the expatriate's selecting criteria to the expatriate's living adaptation in the host countries. 3. To investigate the influences of the expatriate's training program to the expatriate's living adaptation in the host countries. 4. To evaluate the influences of the expatriate's selecting criteria to the expatriate's working performances. 5. To verify the influences of the expatriate's training program to the expatriate's working performances. Through a series of questionnaire survey and personal interview, this study concludes the following results. 1. Expatriates from Taiwanese companies to Mainland can not adapt the administrative procedures of the Chinese government of Mainland China. When firms select expatiates, they consider age, health, ability and the willingness of the overseas living. They also emphasize the training on professional technology, illustration of host countries, language and courtesy. 2. Taiwanese overseas expatriates with better health condition, more past working and expatriate experiences, higher understandings of the customs and habits of the host countries, more trainings on political and legal issues may result in better living and working adaptation in the host countries. 3. The selecting criteria, training program, and living adaptation of a firm's expatriates may impact on the expatriate's working performances in the host countries. 4. In order to arrange better living adaptation of expatriates in the host countries, it is suggested that Taiwanese firms should select younger expatriates with overseas working experiences, better health conditions and better past working performance. In addition, it is also suggested that expatriates should takw necessary training program, especially on political, legal and cultural issues.
期刊論文
1.Brewster, Chris、Pickard, Juana(1994)。Evaluating Expatriate Training。Human Resource Planning,24(3),18-35。  new window
2.Early, P. C.(1987)。Intercultural Training for Managers: A Comparison of Documentary and Interpersonal Methods。Academy of Management Journal,30,685-698。  new window
3.Carter, Nancy J.(1989)。Moving Managers Internationally: The Need for Flexibility。Human Resource Planning,12(1),43-47。  new window
4.Tung, R. L.(1981)。Selection and training of personnel for overseas assignments。Columbia Journal of World Business,16(1),68-78。  new window
5.吳新華(19931000)。適應的概念分析。初等教育學報,6,169-188。new window  延伸查詢new window
6.Black, J. Stewart、Mendenhall, M.(1991)。The U-Curve adjustment hypothesis revisited: A review and theoretical framework。Journal of International Business Studies,22(2),225-247。  new window
7.Louis, M. R.(1980)。Surprise and sense-making: What newcomers experience in entering unfamiliar organizational settings。Administrative Science Quarterly,25(2),226-251。  new window
8.Black, J. S.、Mendenhall, Mark E.、Oddou, G. R.(1991)。Toward a Comprehensive Model of International Adjustment: an Integration of Multiple Theoretical Perspectives。The Academy of Management Review,16(2),291-317。  new window
9.Black, J. S.、Stephens, G. K.(1989)。The Influence of the Spouse on American Expatriate Adjustment and Intent to Stay in Pacific Rim Overseas Assignments。Journal of Management,15(4),529-544。  new window
10.Tung, R. L.(1987)。Expatriate assignments, Enhancing Success and Minimizing Failure。Academy of Management Executive,1(2),117-126。  new window
11.Nicholson, N.(1984)。A theory of work role transitions。Administrative Science Quarterly,29(2),172-191。  new window
12.Feldman, Daniel C.、Thomas, David C.(1992)。Career Management Issues Facing Expatriates。Journal of International Business Studies,23(2),271-293。  new window
13.Mendenhall, M. E.、Oddou, G.(1985)。The Dimensions of Expatriate Acculturation: A Review。Academy of Management Review,10(1),39-48。  new window
14.Calder, Bobby J.、Phillips, Lynn W.、Tybout, Alice M.(1981)。Designing research for application。Journal of Consumer Research,8(2),197-207。  new window
15.Black, J. Stewart(1988)。Work Role Transitions: A Study of American Expatriate Managers in Japan。Journal of International Business Studies,19(2),277-294。  new window
16.Black, J. S.、Mendenhall, M. E.(1990)。Cross-cultural training effectiveness: A review and a theoretical framework for future research。Academy of Management Review,15(1),113-136。  new window
17.Church, Austin T.(1982)。Sojourner adjustment。Psychological Bulletin,91(3),540-572。  new window
18.Tung, R. L.(1984)。Human Resource Planning in Japanese Multinationals: A Model for U. S. Firms?。Journal of International Business Studies,15(2),139-149。  new window
19.Boddewyn, J. J.、Halbrich, Marsha Baldwin、Perry, A. C.(1986)。Service Multinationals: Conceptualization, Measurement and Theory。Journal of International Business Studies,17(3),41-57。  new window
20.Harris, J. E.(1989)。Moving Managers Internationally: The Care and Feeding of Expatriates。Human Resource Planning,12(1),49-53。  new window
21.Seifer, David M.、Jeffrey, Katz P.(1996)。It's a Different World out There: Planning for Expatriate Success Through Selection, Pre-departure Training and on-side Socialization。Human Resource Planning,19(2),32-47。  new window
22.Henry, E. R.(1965)。What Business can Learn from Peace Corps Selection and Training。Personnel,42,17-25。  new window
23.Black, J. Stewart、Gregersen, Hal B.(1991)。The Other Half of the Picture: Antecedents of Spouse Cross-Culture Adjustment。Journal of International Business Studies,3,461-477。  new window
24.Feldeman, Daniel A.(1984)。Repatriate Moves as Career Transition。Human Resource Management Review,1,163-178。  new window
25.Certo, S. C.(1976)。The Experiential Exercise Situation: A Comment on Instructional Role and Pedagogy Evaluation。The Academy of Management Review,1,113-116。  new window
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27.Backer, J. C.(1984)。Foreign Language and Predeparture Training in U. S. Firms。Personal Administrator,29,68-72。  new window
會議論文
1.林建安、賴劉炎、胡國強(1993)。由企業國際化談派外人員之管理。沒有紀錄。  延伸查詢new window
學位論文
1.吳李長(1995)。我國企業駐外管理人員遴選與工作績效之研究(碩士論文)。國立中山大學。  延伸查詢new window
2.李敏宰(1993)。中韓兩國多國籍企業海外派遣人員人事問題之比較研究(碩士論文)。文化大學。  延伸查詢new window
3.張琦德(1996)。中美日海外派遣人員之訓練、領導及滿意度之研究(碩士論文)。國立成功大學。  延伸查詢new window
4.趙必孝(1994)。國際企業子公司的人力資源管理:策略、控制與績效(博士論文)。國立中山大學。new window  延伸查詢new window
5.蔡叔君(1988)。我國多國籍企業海外派遣人員人事問題之研究(碩士論文)。中國文化大學。  延伸查詢new window
6.顧鳳姿(1993)。資訊業駐外經理海外適應之研究(博士論文)。國立政治大學。new window  延伸查詢new window
7.張惠慈(1994)。中美日韓大學生及研究生在求學、生活及消費之比較研究,臺南。  延伸查詢new window
8.簡明城(1993)。企業國際化海外派遣人員人力資源培育之研究,0。  延伸查詢new window
圖書
1.Harris, Philip R.、Moran, Robert T.(1979)。Managing Cultural Differences。Houston, TX:Tokyo:Gulf Publishing Company:Gulf Publishing Company。  new window
2.Robinson, Richard D.(1978)。International Business Management。Illinois:The Dryden Press。  new window
3.Mcgehee, William、Thayer, Paul W.(1961)。Training in Business and Industry。John Wiley & Sons, Inc.。  new window
4.Luthans, Fred、Hodgets, Richard M.(1991)。International Management。McGraw-Hill Book Company。  new window
5.林彩梅(2006)。多國籍企業論。台北:五南圖書出版公司。  延伸查詢new window
6.黃英忠(1995)。現代人力資源管理。臺北:華泰書局。  延伸查詢new window
7.Dawis, René V.、Lofquist, Lloyd H.(1984)。A Psychological Theory of Work Adjustment: An Individual-Differences Model and Its Applications。Industrial Relations Center, University of Minnesota Press。  new window
8.黃英忠(2001)。現代管理學。華泰書局。  延伸查詢new window
9.Torbiörn, Ingemar(1982)。Living Abroad: Personal Adjustment and Personnel Policy in the Overseas Setting。New York:John Wiley & Sons。  new window
10.小林規威(1984)。日本多國籍企業-國際比較視點之研究。日本多國籍企業-國際比較視點之研究。日本,東京。  延伸查詢new window
11.木下昭(1983)。人的資源の海外移転-海外派遣人事を考える。人的資源の海外移転-海外派遣人事を考える。日本,京都。  延伸查詢new window
12.Negandhi, Anant R.、Gonzalez, Richard F.(1987)。The United States Executive: His Orientation and Career Pattern。The United States Executive: His Orientation and Career Pattern。沒有紀錄。  new window
13.Ricks, David A.、Punnett, Jane Betty(1992)。International Business。International Business。New York, NY。  new window
14.Christopher, G. Worley、Cummings, Thomas G.(1975)。Organization Development and Change。Organization Development and Change。沒有紀錄。  new window
15.Werbel, James D.、Backer,J. C.(1980)。The Effect of Job Transfer on Employees and Their Families。The Effect of Job Transfer on Employees and Their Families。Washington, DC。  new window
16.Aextell, R. E.(1990)。Do's and Taboos of Hosting International Visitors。Do's and Taboos of Hosting International Visitors。New York, NY。  new window
17.李宛蓉(1990)。無國界的管理。無國界的管理。臺北。  延伸查詢new window
 
 
 
 
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