一、中文部份
中華人民共和國國家統計局(2012)，世界主要國家和地區服務貿易出口總額[線上資料]，來源:http://www.stats.gov.cn:82/tjsj/qtsj/gjsj
/2011/t20120712_402817727.htm[2012, December 5]。
世界十大酒店管理集团(2010)，世界十大酒店管理集团[線上資料]，來源: http://gw.gg-px.com/dvtw.html[2010, August 29]。
毛筱艷(2010)，國際觀光飯店員工工作滿意度與服務品質關係之研究－以員工性別為干擾變數，多國籍企業管理評論，4(1)，1-12。
交通部觀光局(2003)，國際觀光旅館建築及設備標準[線上資料]，來源：http://202.39.225.136/public/public.asp?selno=133&re
lno=133[2009, September 29]。
交通部觀光局(2010)，中華民國98年臺灣地區國際觀光旅館營運分析報告，台北：交通部觀光局。
交通部觀光局(2012a)，觀光旅館業管理資訊系統[線上資料]，來源：http://t-hotel.tbroc.gov.tw/report/list.asp[2012, November 9]。
交通部觀光局(2012b)，2011來臺旅客消費及動向調查報告摘要，台北：交通部觀光局。
交通部觀光局(2012c)，來台旅客居住地分析統計[線上資料]，來源：http://admin.taiwan.net.tw/statistics/year.aspx?no=134[20
12, November 9]。
交通部觀光局(2012d)，輔導星級旅館加入國際或國內連鎖旅館品牌補助要點[線上資料]，來源：http://admin.taiwan.net.tw/law
/law_d.aspx?no=130&d=515[2012, July 30]。
行政院主計處(2012)，100年受僱員工動向調查報告統計表[線上資料]來源：http://www.stat.gov.tw/ct.asp?xItem=32680&ctNode
=3107&mp=4[2012, October 31]。
何西哲(1993)，餐旅管理會計，台北：自版。
李美慧(2008)，跨文化訓練與經營績效關係兼論和平文化經營理念 與異文化管理干擾之效果，中國文化大學國際企業管理研究所未出版之博士論文。
李欽明(1998)，旅館客房管理實務，台北：揚智文化事業股份有限公司。
周鴻均(1994)，國際企業的組織結構與控制之研究，國立政治大學企業管理研究所未出版之碩士論文。
林建廷(2008)，子公司策略角色、異文化管理和經營績效關係之研究，中國文化大學國際企業管理研究所未出版之博士論文。林彩梅(2006)，多國籍企業論(6版)，台北：五南圖書出版公司。
林彩梅、林少龍、賀錫浩(2009)，和平文化經營理念與子公司管理制度之關係兼論異文化管理之中介變數，文大商管學報，14(2)，1-30。林彩梅、黃大瑋(2010)，領導者管理思維與員工士氣之關係並兼論地球市民教育之干擾效果－以英美日在台子公司為例，多國籍企業管理評論，4(1)，13-33。林瑞山(2008)，和平文化經營理念與異文化經營管理制度對經營績效影響之研究－英、美、日MNE在台灣子公司之比較，中國文化大學國際企業管理研究所未出版之博士論文。林彩梅、莊耿銘(2007)，和平文化經營理念與多國籍企業異文化管理績效－以日本MNE之經營策略為例，多國籍企業管理評論，1(1)，1-38。
邱皓政(2007)，量化研究法(二)：統計原理與分析技術，台北：雙葉書廊有限公司。
秦克堅(2004)，異文化管理對MNE經營管理制度與經營績效之研究－以美日在台企業為實證研究，中國文化大學國際企業管理研究所未出版之博士論文。翁紹章(2010)，旅館業－無煙囪工業的火車頭，台灣經濟研究院產經資料庫，2010年8月。
國際貿易局(2007)，投資亞太酒店持續加溫，新加坡仍為投資重點之一[線上資料]，來源：http://www.trade.gov.tw/Pages/detail
.aspx?nodeID=46&pid=216327[2011, October 20]。
許南雄(1994)，行政學術語詮釋，台北：商鼎文化出版社。
陳金裕(2010)，外派主管之訓練和福利與海外子公司經營績效之關係受異文化管理影響之研究，中國文化大學國際企業管理研究所未出版之博士論文。湯淑貞(1989)，管理心理學，台北：三民書局。
楊上輝(2009)，旅館管理實務(2版)，台北：揚智文化。
楊家豪(2011)，2012年觀光旅遊業景氣趨勢調查速報，台灣經濟研究院產經資料庫，2011年10月。
楊家豪(2012)，住宿服務業基本資料，台灣經濟研究院產經資料庫，2012年5月。
溫金豐(1998)，人力資源系統構形與組織績效關係之研究－以高科技廠商為例，國立中山大學企業管理研究所未出版之博士論文。趙必孝(1994)，國際企業子公司的人力資源管理：策略、控制與績效，國立中山大學企業管理研究所未出版之博士論文。劉莉玲(2003)，海外派遣主管之異文化適應力對經營績效影響之研究，中國文化大學國際企業管理研究所未出版之博士論文。鄧旭茹(2008)，和平文化經營理念與異文化管理對行銷策略與行銷績效影響之研究－以英美日多國籍企業在台子公司為實証研究，中國文化大學國際企業管理研究所未出版之博士論文。饒栢丞(2012)，國際觀光旅館企業特性、人力資源管理與經營績效之關係－兼論異文化管理之干擾影響，中國文化大學國際企業管理研究所未出版之博士論文。
二、日文部份
小林規威(2007)，日本の國際化企業，日本：中央經濟社。
江夏健一(1988)，グローバル競争戦略，日本：誠文堂新光社。
三、英文部份
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