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題名:諮商師使用焦點解決短期諮商經驗之歷程研究
作者:簡正鎰
作者(外文):Cheng-Yi Chien
校院名稱:彰化師範大學
系所名稱:輔導與諮商系
指導教授:蕭文
學位類別:博士
出版日期:2004
主題關鍵詞:焦點解決短期諮商諮商經驗歷程研究諮商師Solution-Focused Brief CounselingCounseling experiencesProcess researchCounselor
原始連結:連回原系統網址new window
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  • 被引用次數被引用次數:期刊(8) 博士論文(7) 專書(0) 專書論文(1)
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本研究旨在探討諮商師使用焦點解決短期諮商的經驗。本研究邀請一位具備本模式專業訓練背景的諮商師及公開招募二位當事人為研究對象,在諮商師與當事人每次晤談後的24小時之內,採用人際歷程回憶之深度訪談法對諮商師進行共五次訪談,而後對晤談及訪談資料進行分析,主要的研究發現如下:
一、焦點解決短期諮商之技術的使用時機有「當事人出現例外或/與改變」、「當事人抱怨」、「當事人出現目標或遠景」……等19類。
二、焦點解決短期諮商之技術的使用意圖有「增強改變」、「目標導向」、「支持同理」、「認知」……等16類。
三、諮商師使用的技術有「讚美」、「重新架構」、「假設性問句」……等39種。
四、諮商師使用焦點解決短期諮商技術之時機、意圖及使用技術之組型分析結果:本研究發現16類諮商意圖產生時,當事人出現的各種狀況,包含該諮商意圖產生時當事人經常出現的狀況,以及需要重視的當事人狀況;本研究並發現16類諮商意圖產生時,可使用的主要技術與次要技術。
五、諮商師搭配焦點解決短期諮商之技術的情形:1.問句前面有鋪陳與前導
,其目的在讓當事人容易進到問句的思考;2.重複使用焦點解決短期諮商的技術
,以達成諮商的意圖;3.從抱怨到建構解決需要技術的鋪陳,以支持並賦予當事人有力量進入工作階段。
六、諮商師使用焦點解決短期諮商合乎「當事人是專家」、「小改變引發大改變」、「掌握正向的精神」、「目標導向的精神」、「有效的事情多做」……等9項精神與理念。
七、本研究發現「第一次諮商進展的流程」與「第二次及後續諮商進展的流程」。
八、綜合諮商過程,諮商師使用最成功的技術是「重新架構」、「評量性問句」及「例外架構」;使用較不順暢的技術則是「關係導向問句」。
研究者最後根據研究結果提出建議,以為諮商實務工作及未來研究的參考。
The process research on a counselor’s experiences in using Solution-Focused Brief Counseling
Cheng-Yi Chien
Abstract
This thesis aims to explore the experiences of how a counselor uses Solution-Focused Brief Counseling. For this research, the researcher has invited a professionally trained and qualified counselor and recruited two clients from the general public as the study participants. After having finished counseling the clients, the researcher used Interpersonal Process Recall in-depth interviews to intensively interview the counselor 5 times within 24 hours and then analyzed both the counseling and the interviewing data. The main findings are as follows:
1. There are 19 conditions for the counselor to consider the timing of using Solution-Focused Brief Counseling skills: the clients’ exceptions or/and changes, the clients’ complaints, the clients’ mentioning goals or prospects . . . etc.
2. There are 16 intentions involved with the use of Solution-Focused Brief Counseling skills: reinforced changes, goal-orientation, support and empathy, cognition . . . etc.
3. There are 39 skills that the counselor uses: paying compliments , reframing, hypothetical questions . . . etc.
4. The following are patterning analysis results of the timing, intentions, and techniques for the counselor when using the skills of Solution-Focused Brief Counseling: there are some situations most frequently occurring in relation to the clients and other situations to be paid attention to when the counselor has the above 16 counseling intentions; when the 16 counseling intentions do appear, there are practicable major and minor skills.
5. When the Solution-Focused Brief Counseling is adoped, the following matching skills are what the counselor has carried out: (1) There are a preparation and a guide before the question. The purpose of using the techniques is to help the clients to get into the thinking of the questions more easily. (2) It is helpful for a counselor to use the techniques of Solution-Focused Brief Counseling repeatedly to achieve the counseling intention. (3) From the stage of complaints to that of constructing solutions, the counselor has to use some techniques to pave the way for supporting and empowering the clients to positively think of solutions to their problems.
6. When the counselor uses Solution-Focused Brief Counseling, she has kept practically 9 concepts in mind, including “the client being an expert,” “small changing leading larger changing.” “heading for the positive side,” “goal-orientation,” “performing as many effective tasks as possible,”…etc.
7.This research discovers the development of the first counseling process and the development of the second and subsequent sessions of the counseling.
8. Cumulatively, in the process of counseling, the most successful techniques are reframing, scaling questions, and exception frames. The skills that the counselor generally practices less smoothly are relationship-oriented questions.
The above are the suggestions, which, according to the basis of this study, the researcher offers as the references for practicing counseling interviews and future studies.
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