一、英文部分
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二、中文部分
1.方世榮，「內部行銷機制對人力資本及關係資本之影響」，管理研究學報，第六卷第二期，民國95年7月，頁329-358。
2.王誕生、徐其力，「組織文化與知識分享動機對知識分享之影響研究」，中山管理評論，第十一卷第三期，民國92年，頁409-431。
3.吳淑玲，「企業特性、人力資源管理措施與知識導向文化關係之研究」，中山大學人力資源管理研究所碩士論文，民國90年。
4.吳盛、林東清，「以計畫行為理論探討資訊人員的知識分享行為」，資訊管理學報，第十四卷第二期，民國96年4月，頁75-110。5.呂美芬，「政府機關內部行銷、工作滿足與顧客導向關係之研究-以財政部國產局中區處為例」，暨南國際大學公共行政與政策學系碩士論文，民國95年。
6.林怡辰，「內部行銷對知識分享動機與知識分享行為之影響-以信任為干擾因子」，中興大學企業管理學系碩士論文，民國94年。
7.林益昌、周談輝，知識管理-學習型組織建構與案例，台北：全華科技出版社，民國93年。
8.邱皓政，結構方程模式-LISREL的理論、技術與應用，初版，雙葉書廊，台北市，民國93年。
9.邱皓政，量化研究與統計分析-SPSS中文視窗版資料分析範例解析，三版，五南圖書，台北市，民國96年。
10.金承慧，「研發機構組織成員知識分享行為意圖研究-以工研院研發人員為例」，元智大學資訊傳播學系暨碩士班碩士論文，民國92年。
11.孫傳宗，「內部行銷作為、員工角色壓力、組織承諾與工作滿足間關係之研究-以銀行業為例」，南台科技大學資訊管理系碩士論文，民國94年。
12.黃營杉、洪志堅，研究方法，華泰文化，台北市，民國91年。
13.楊書成，「從社會交換理論觀點探討團隊成員內隱知識取得與分享之研究」，中央大學資訊管理學系博士論文，民國95年。
14.葉美春，「使用者採用知識管理系統之影響因素研究-理論模型的比較取向」，世新大學資訊傳播學系碩士論文，民國96年。
15.廖怡綾，「內部行銷對工作滿足及組織認同影響之研究」，大業大學事業經營研究所碩士論文，民國96年。
16.鄭伯壎，「組織文化：概念與測量」，收錄於鄭伯壎、郭建志、任金剛，民國90年，組織文化員工層次的分析，台北：遠流，民國72年。17.盧香如，「大學行政人員內部行銷、工作滿足及工作績效之關聯性研究 ─ 以某大學為例」，高苑科技大學經營管理研究所碩士論文，民國96年。
18.蕭文龍，多變量分析最佳入門實用書-SPSS+LISREL(SEM)，諅峰資訊，台北市，民國96年。
19.謝如玉，「知識分享的前因後果-關係行銷導向與智慧資本的觀點」，中興大學企業管理學系碩士論文，民國94年。