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題名：公共服務倫理的理論架構與規範作法
書刊名：政治科學論叢
作者：施能傑 引用關係
作者(外文)：Shih, Jay N.
出版日期：2004
卷期：20
頁次：頁103-139
主題關鍵詞：公共服務倫理；理論基礎工程；國家正直誠實體系；Public service ethics；Ethical infrastructures；National integrity systems
原始連結：連回原系統網址new window
相關次數：
  • 被引用次數被引用次數:期刊(22) 博士論文(5) 專書(3) 專書論文(1)
  • 排除自我引用排除自我引用:21
  • 共同引用共同引用:24
  • 點閱點閱:132
　　　　　政府文官必須展現高度廉潔的公共服務倫理行為，這是許多國際機構進行政府競爭力評比時所採用的重要指標，因為不乾淨透明的政府管制與服務過程會增加人民額外負擔，絕對是不符合民主政治的道德要求，也嚴重影響人民對政府和公共服務從事者的信任感。OECD對各成員國所建議的政府改造重點工作之一，也包括要求建立起確保公共服務的各項倫理基礎工程，藉此贏得公民信任。本文的重點是建立一個績效導向的政府公共服務倫理理論觀點，並據以討論許多重要面向的規範，另外輔以OECD國家的經驗為說明，提供臺灣政府重建一套公共服務倫理制度的參考。
　　　　　Government employees have to demonstrate a high standard of ethics and integrity in conducting public service. Ethical standards are one of the key indicators adopted by many international institutes to evaluate the competitiveness of the public sector. As long as the service or regulatory process of the public sector is lacking transparency and effective anti-corruption mechanisms, the public, as the citizen or the customer, will have to pay extra burdens that eventually will cause its dissatisfaction and loss of trust in the government. Recognizing the importance of such a critical issue, many member countries of the OECD have begun to undertake efforts to restructure or rebuild ethical infrastructures. The purpose of this paper is first to propose a new theoretical framework of public service ethics that is centered on performance accountability. The remainder of the paper will explain how the framework can be implemented in practice by analyzing the experience of the OECD nations and the International Transparency.
期刊論文
1.Boling, T. Edwin、Dempsey, John(1981)。Ethical Dilemmas in Government: Designing an Organizational Response。Public Personnel Management，10(1)，11-20。  new window
2.Dobell, J. P.(1999)。The Ethics of Resigning。Journal of Policy Analysis and Management，18，245-263。  new window
3.林水波(19940800)。政策倫理--決策人員應有的新體認。理論與政策，8(4)=32，44-54。new window  延伸查詢new window
4.蔡秀涓(19990800)。績效不佳員工的處理：美國聯邦政府的經驗與啟示。人事行政，129，20-39。  延伸查詢new window
5.Organ, Dennis W.(1990)。The motivational basis of organizational citizenship behavior。Research in Organizational Behavior，12(1)，43-72。  new window
6.江明修、姜誌貞、陳定銘(19971200)。臺灣行政倫理之初探：臺北市政府政策規劃人員決策價值之質的研究。中國行政評論，7(1)，1-56。new window  延伸查詢new window
7.Robinson, Sandra L.、Bennett, Rebecca J.(1995)。A typology of deviant workplace behaviors: A multidimensional scaling study。Academy of Management Journal，38(2)，555-572。  new window
會議論文
1.施能傑(2003)。文官體制改造與政府競爭力。臺灣經濟戰略研討會，台灣智庫 (會議日期: 2003/02/22-02/23)。臺北：臺灣智庫。  延伸查詢new window
2.(1995)。First Report of the Committee on Standards in Public Life。London, UK。  new window
圖書
1.Organization for Economic Cooperation and Development(1996)。Ethics in the Public Service: Current Issues and Practice。Paris：OECD。  new window
2.Carney, G.(1998)。Conflict of Interest: Legislators, Ministers and Public Officials。Berlin：Transparency International。  new window
3.Cooper, Terry L.(2001)。Handbook of Administrative Ethics。New York：Marcel Dekker。  new window
4.Rose-Ackerman, S.(1999)。Corruption and government。Cambridge：Cambridge University Press。  new window
5.Alatas, Syed Hussein(1990)。Corruption: its Nature, Causes, and Functions。Aldershot, UK：Athenaeum Press Ltd.。  new window
6.Van Wart, Montgomery.(1998)。Changing Public Sector Values。New York, NY：Garland。  new window
7.Light, Paul C.(1993)。Monitoring Government: Inspectors General and the Search for Accountability。Washington, D.C.：Brookings Institution。  new window
8.施能傑、黃一峰、陳薇如(2002)。績效導向理念應用於公務人員訓練規劃之研究。台北：公務人力發展中心。  延伸查詢new window
9.Denhardt, K. G.(1988)。The Ethics of Public Service。Westport, CT。  new window
10.Organisation for Economic Co-operation and Development(2000)。Trust in Government: Ethics Measures in OECD Countries。Paris：Organisation for Economic Co-operation and Development。  new window
11.Transparency International(2000)。Confronting Corruption: the Elements of a National Integrity System。Berlin：Transparency International。  new window
12.Frederickson, H. George(1993)。Ethics and public administration。Armonk, N.Y.：M. E. Sharpe。  new window
13.Rohr, J. A.(1989)。Ethics for Bureaucrats: An Essay on Law and Values。New York：Marcel Dekker, Inc.。  new window
14.U.S. Office of Personnel Management(1998)。Addressing and Resolving Poor Performance: A Guide for Supervisors。Washington, D. C.：U.S. Office of Personnel Management。  new window
15.Transparency International(2003)。Global Corruption Report 2003。Berlin：TI。  new window
16.蕭武桐(2002)。公務倫理。臺北：智勝。  延伸查詢new window
17.Frederickson, H. George(1980)。New Public Administration。University of Alabama Press。  new window
18.Kaplan, R. S.、Norton, D. P.(2001)。The Strategy-Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment。Boston, MA：Harvard Business School Publishing Corporation。  new window
19.施能傑(1999)。美國政府人事管理。臺北：商鼎文化出版社。  延伸查詢new window
20.Thompson, Dennis F.(1987)。Political Ethics and Public Office。Cambridge, Massachusetts：Harvard University Press。  new window
21.Waldo, Dwight(1985)。The Enterprise of Public Administration。Chandler & Sharp Publishers, Inc.。  new window
22.Behn, Robert D.(2001)。Rethinking Democratic Accountability。Washington, DC：Brookings Institution Press。  new window
23.Giacalone, R. A.、Greenberg, J.(1997)。Antisocial behavior in Organizations。Sage。  new window
24.Organ, Dennis W.(1988)。Organizational Citizenship Behavior: The Good Soldier Syndrome。Lexington Press。  new window
25.(2002)。Ethical Conduct and Public Office: Practices and Prescriptions。Ethical Conduct and Public Office: Practices and Prescriptions。Ottawa。  new window
26.Bowman, J. S.(1996)。Public Integrity Annual。Public Integrity Annual。Lexington, KY。  new window
27.Cabinet Office(2001)。Ministerial Code: a Code of Conduct and Guidance on Procedures for Ministers。London：HMSO。  new window
28.Kernaghan, K.(1996)。The Ethics Era in Canadian Public Administration。The Ethics Era in Canadian Public Administration。Ottawa, Canada。  new window
29.Light, P. C.(2001)。Federal Inspectors General and the Paths to Accountability。Handbook of Administrative Ethics。New York, NY。  new window
30.National Academy of Public Administration(1999)。Government to Trust and Respect: Rebuilding Citizen-Government Relations for the 21st Century。Government to Trust and Respect: Rebuilding Citizen-Government Relations for the 21st Century。Washington, DC。  new window
31.Neely IV, A. S.(1984)。Ethics-In-Government Laws: Are They Too 'Ethical'?。Ethics-In-Government Laws: Are They Too 'Ethical'?。Washington, DC。  new window
32.Newman, J. H.、Baron, R. A.(1997)。Aggression in the Workplace。Antisocial Behavior in Organizations。Thousand Oaks, CA。  new window
33.Organization for Economic Cooperation and Development(1999)。Public Sector Corruption: an International Survey of Prevention Measures。Public Sector Corruption: an International Survey of Prevention Measures。Paris, France。  new window
34.Pops, G. M.(1988)。Ethics in Government: a Framework for Analysis。Ethics, Government and Public Policy。New York, NY。  new window
35.Roberts, Robert N.(1988)。White House Ethics: The History of the Politics of Conflict of Interest Regulation。White House Ethics: The History of the Politics of Conflict of Interest Regulation。Westport, CT。  new window
36.Rosenbloom, D. H.、Kravchuk(2002)。Public Administration & Policy。Public Administration & Policy。New York, NY。  new window
37.Tait, J.(1996)。A Strong Foundation: Report of the Task Force on Public Service Values and Ethics。A Strong Foundation: Report of the Task Force on Public Service Values and Ethics。Ottawa。  new window
38.Thompson, D. F.(1995)。Ethics in Congress: From Individual to Institutional Corruption。Ethics in Congress: From Individual to Institutional Corruption。Washington, DC。  new window
39.U. S. Office of Personnel Management(1999)。Poor Performances in Government: a Quest for the True Story。Poor Performances in Government: a Quest for the True Story。Washington, DC。  new window
40.Raughn, R. G.(1979)。Conflict-of -Interest Regulation in the Federal Executive Branch。Conflict-of -Interest Regulation in the Federal Executive Branch。Lexington, MA。  new window
41.Walden, G. S.(1995)。On Best Behavior: the Clinton Administration and Ethics in Government。On Best Behavior: the Clinton Administration and Ethics in Government。Indianapolis, IN。  new window
其他
1.Organization for Economic Cooperation and Development(1998)。Principles for Managing Ethics in the Public Sector，沒有紀錄。  new window
2.Ture, A.(1997)。Accountability in Public Organization: Responsiveness to Political Authorities, Users and Market Forces，沒有紀錄。  new window
 
 
 
 
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