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B.(1995)。Aging, communication, and intergroup theory: Social identity and intergenerational communication。Handbook of communication and aging research。Mahwah, NJ：Lawrence Erlbaum Associates。 | | 14. | Hewstone, M.、Giles, H.(1986)。Social groups and social stereotypes in intergroup communication: Review and model of intergroup communication breakdown。Intergroup communication。London：Edward Arnold。 | | 15. | Hummert, M. L.(1994)。Stereotypes of the elderly and patronizing。Interpersonal communication in older adulthood: Interdisciplinary theory and research。Newbury Park, CA：Sage。 | | 16. | Hymes, D.(1972)。Models of the interaction of language and social setting。Directions in sociolinguistics: The ethnography of communication。New York：Holt, Rinehart and Winston。 | | 17. | Brown, Penelope、Levinson, Stephen C.(1978)。Universals in language usage: Politeness phenomena。Questions and politeness: Strategies in social interaction。Cambridge University Press。 | |
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