臺灣人文及社會科學引文索引資料庫系統

:::

詳目顯示

回上一頁
第 1 筆 / 總合 1 筆   第一頁 上一頁 下一頁 最後一頁
/1頁
題名：從社會交換理論觀點探討團隊成員內隱知識取得與分享之研究
作者：楊書成
作者(外文)：Shu-Chen Yang
校院名稱：國立中央大學
系所名稱：資訊管理研究所
指導教授：范錚強
學位類別：博士
出版日期：2005
主題關鍵詞：社會交換理論；社會資本；組織公民行為；多層次模型；知識取得；意圖與行為的關係；組織氣氛；計畫行為理論；知識分享；Social Capital；Climate；OCB；Multilevel Modeling；Knowledge Sharing；Knowledge Acquisition；Intention-Behavior Relationship；TPB model.；Social Exchange Theory
原始連結：連回原系統網址new window
相關次數：
  • 被引用次數被引用次數:期刊(0) 博士論文(2) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:0
  • 共同引用共同引用:0
  • 點閱點閱:55
知識已經逐漸取代了傳統的土地與資金，成為企業最重要的資產。然而，知識本身無法創造價值，必須透過組織成員之間的分享及利用才能產生效益，因此知識分享遂成為企業創造競爭優勢的重要來源。我們通常將知識區分為「內隱知識」和「外顯知識」，前者被視為具有極高價值的無形資產，並和個人或組織的地位及競爭優勢息息相關。然而，一般人由於害怕喪失優勢或沒有適當的獎勵機制，因而不願意向別人分享他的「內隱知識」，包含一些經驗和訣竅。許多學者認為，內隱知識的分享在本質上乃是一種社會互動的過程。因此，本研究透過「社會交換理論」的觀點，探討兩種社會交換關係－「社會資本」和「組織公民行為」，與個人在工作團隊中「內隱知識取得和分享」的關係。此外，由於個人的知識分享行為乃是一種牽涉到他人的社會化行為，而且通常不見得完全能夠由個人所掌控（可能有所阻礙或沒有機會），因此本研究亦利用「計畫行動理論」的基礎來解釋，「社會規範」與「行為控制」對於個人「內隱知識分享意圖及行為」的影響。此外，組織氣氛亦對組織內部成員的行為具有相當程度的影響力，本研究亦探討工作團隊的「團結氣氛」和「公平氣氛」與個人「內隱知識分享意圖及行為」的關係。
綜此，本研究提出一個多層次的研究模型，並透過「多線民」的方法來收集資料，經分析後得到以下四個重要結果。首先，「社會資本」的累積，有助於個人在工作團隊內的「內隱知識取得」，而「組織公民行為」則是和個人在工作團隊內的「內隱知識分享意圖及行為」息息相關。此外，「社會資本」的兩個構面－「情感式信任」及「共享價值」，都會促成個人「組織公民行為」的展現。第二，個人感受到的「工作場所社會接納度」，並不會在「內隱知識取得」與「內隱知識分享意圖」之間產生中介效果。換句話說，本研究的分析結果發現，個人在工作團隊內的「內隱知識取得」，會直接及間接影響其「內隱知識分享意圖」。此外，「工作場所社會接納度」與「組織公民行為」之間亦具有正向的關係。第三，在本研究的兩個社會規範變數中，僅有「描述性規範」會對個人在工作團隊內的「內隱知識分享意圖」造成正面的影響，而「命令式規範」和「內隱知識分享意圖」之間的關係並沒有受到統計上顯著的支持。在行為控制方面，較高的「內部控制」會對造成較高的「內隱知識分享意圖」，而「外部控制」則會調節「內隱知識分享意圖」與「內隱知識分享行為」之間的關係。值得注意的是，在不考慮「外部控制」的調節效果時，個人的「內隱知識分享意圖」並不必然導致其「內隱知識分享行為」。最後，在團隊層次方面，本研究發現僅有「團結氣氛」會正面影響個人在工作團隊中的「內隱知識分享意圖及行為」。本研究的結果，除了有助於知識分享研究的累積之外，更有助於知識管理實務的落實。
While “knowledge” is recognized as an important asset for organizations, its value can only be realized through intensive sharing among organizational members. Knowledge sharing is thus an essential source of organizational advantage. Tacit knowledge differs from explicit knowledge in that tacit knowledge is usually considered as a valuable intangible resource that leads to the formation of competitive advantage for an individual or organization. An individual usually is reluctant to contribute his tacit knowledge due to the potential risk of losing advantage and a lack of proper reward mechanisms. Several researchers suggest that tacit knowledge sharing among employees is a process of social interaction by nature. Based on the social exchange theory, two types of social exchange – social capital and organizational citizenship behavior – are employed to investigate an individual’s tacit knowledge acquisition from and sharing with coworkers within a work group. This study also employs the theory of planned behavior to explicate the effects of social norms and behavioral control on an individual’s tacit knowledge sharing that is inherently certain a kind of interpersonal action and sometimes beyond an individual’s volitional control. Besides, two group-level constructs – affiliation climate and fairness climate – are also hypothesized to have positive effects on an individual’s tacit knowledge sharing intention and behavior.
This study proposes a multilevel research model and collects data through a multi-informant questionnaire design. Analyses are based on data collected from 279 respondents participating in 93 work groups across 58 organizations. Results are presented in four areas as follows. First, tacit knowledge acquisition and tacit knowledge sharing are found to be facilitated by social capital and organizational citizenship behavior respectively. Besides, both dimensions of social capital – affective-based trust and shared value – positively affect organizational citizenship behavior. Second, the mediating effect of workplace social inclusion does not gain support, which is contrary to our hypothesis. That is, tacit knowledge acquisition has both direct and indirect effects on tacit knowledge sharing intention. Besides, workplace social inclusion has positive effect on organizational citizenship behavior. Third, among the variables derived from the Theory of Planned Behavior, descriptive norm positively affect tacit knowledge sharing intention while the relationship between injunctive norm and tacit knowledge sharing intention failed to gain support. Internal control has positive effect on tacit knowledge sharing intention rather than tacit knowledge sharing behavior, while external control positively moderates the relationship between tacit knowledge sharing intention and behavior. It is interesting to note that tacit knowledge sharing intention does not necessarily lead to tacit knowledge sharing behavior unless the moderating effect of external control is taken into account. Finally, the results of cross-level analyses show that affiliation rather than fairness is positively related to tacit knowledge sharing intention and behavior. These findings and their implications are also discussed.
1.Adler, P. S., & Kwon, S. W. (2002). Social capital: Prospects for a new concept. Academy of Management Review, 27(1), 17-40.
2.Ajzen, I. (1985). From intention to behavior: A theory of planned behavior. In J. Kunl & J. Beckman (Eds.), Action control: From cognitions to behaviors (pp. 11–39). New York: Springer.
3.Ajzen, I. (1988). Attitudes, personality, and behavior. Milton Keynes, England: Open University Press.
4.Ajzen, I. (1991). The theory of planned behavior. Organizational Behavior and Human Decision Processes, 50, 179–211.
5.Ajzen, I. (2002a). Constructing a TpB questionnaire: Conceptual and methodological considerations. http://www.people.umass.edu/aizen/tpb.html [Retrieved 27 November, 2005].
6.Ajzen, I. (2002b). Perceived behavior control, self-efficacy, locus of control, and the theory of planned behavior. Journal of Applied Social Psychology, 32, 665-683.
7.Alavi, M. (2000). Managing organizational knowledge. In R. W. Zmud (Ed.), Framing the domains of IT management: Projecting the future……through the past (pp. 15-28). Cincinnati, Ohio: Pinnaflex Educational Resources.
8.Alavi, M., & Leidner, D. E. (2001). Knowledge management and knowledge management systems: Conceptual foundations and research issues. MIS Quarterly, 25(1), 107-136.
9.Anderson, J.C. & Gerbing, D.W. (1988). Structural equation modeling in practice: a review and recommended two-step approach, Psychological Bulletin, 103(3), 411-423.
10.Aquino, K., & Bommer, W. H. (2003). Preferential mistreatment: How victim status moderates the relationship between organizational citizenship behavior and workplace victimization. Organization Science, 14(4), 374-385.
11.Armitage, C. J., & Conner, M. (2001). Efficacy of the theory of planned behavior: A meta-analytic review. British Journal of Social Psychology, 40, 471-499.
12.Banberg, S., Ajzen, I., & Schmidt, P. (2003). Choice of travel mode in the theory of planned behavior: The roles of past behavior, habit, and reasoned action. Basic and Applied Social Psychology, 25(3), 175-187.
13.Bandura, A. (1991). Social cognitive theory of self-regulation. Organizational Behavior and Human Decision Processes, 50, 248-287.
14.Bateman, T. S., & Organ, D. W. (1983). Job satisfaction and the good soldier: The relationship between affect and employee “citizenship.” Academy of Management Journal, 26, 587-595.
15.Becerra-Fernandez, I., & Sabherwal R. (2001). Organizational knowledge management: A contingency perspective. Journal of Management Information Systems, 18(1), 23-55.
16.Berman, S. L., Down, J., & Hill, C. W. L. (2002). Tacit knowledge as a source of competitive advantage in the national basketball association. Academy of Management Journal, 45(1), 13-31.
17.Blakely, G. L., Srivastava, A., & Moorman, R. H. (2005). The effects of nationality, work role centrality, and work locus of control on role definitions of OCB. Journal of Leadership and Organizational Studies, 12(1), 103-117.
18.Blau, P. (1964). Exchange and power in social life. New York: Wiley.
19.Bock, G. W., & Kim, Y. G. (2002). Breaking the myths of rewards: An exploratory study of attitudes about knowledge sharing. Information Resources Management Journal, 15(2), 14-21.
20.Bock, G. W., Zmud, R. W., Kim, Y. G., & Lee, J. N. (2005). Behavioral intention formation in knowledge sharing: Examining the roles of extrinsic motivators, social-psychological forces, and organizational climate. MIS Quarterly, 29(1), 1-26.
21.Boland, R. J., & Tenkasi, R. V. (1995). Perspective making and perspective taking in communities of knowing. Organization Science, 6(4), 350-372.
22.Bolino, M. C., Turnley, W. H., & Bloodgood, J. M. (2002). Citizenship behavior and the creation of social capital in organizations. Academy of Management Review, 27(4) 505-522.
23.Borman, W. C., & Motowidlo, S. J. (1997). Task performance and contextual performance: The mediating for personnel selection research. Human Performance, 10(2), 99-109.
24.Bouty, I. (2000). Interpersonal and interaction influences on informal resource exchanges between R&D researchers across organizational boundaries. Academy of Management Journal, 43(1), 50-65.
25.Brief, A. P., & Motowidlo, S.J. (1986). Prosocial organizational behaviors. Academy of Management Review, 11, 710-725.
26.Bryk, A. S. & Raudenbush, S. W. (1992). Hierarchical Linear Models. Newbury Park, CA: Sage.
27.Burt, R. S. (1997). The contingent value of social capital. Administrative Science Quarterly, 42, 339-365.
28.Cardona, P., Lawrence, B. S., & Bentler, P. M. (2004). The influence of social and work exchange relationships on organizational citizenship behavior. Group & Organization Management, 29(2), 219-247.
29.Carmines, E.G., & McIver, J.P. (1981). Analyzing models with unobserved variables: Analysis of covariance structures. In G.W. Bohrnstedt, & E.F. Borgatta (Eds.), Social Measurement: Current issues (pp. 65-115). Newburry Park, CA: Sage.
30.Chen, X.P., Hui, C., & Sego, D. J. (1998), The role of organizational citizenship behavior in turnover: Conceptualization and preliminary tests of key hypotheses. Journal of Applied Psychology, 83(6), 922-931.
31.Chiou, J. S., Huang, C. Y., & Chuang, M. C. (2005). Antecedents of Taiwanese adolescents’ purchase intention toward the merchandise of a celebrity: The moderating effect of celebrity adoration. The Journal of Social Psychology, 145(3), 317-332.
32.Choi, B., & Lee, H. (2003). An empirical investigation of KM styles and their effect on corporate performance. Information & Management, 40, 403-417.
33.Cohen, P., Cohen, J., Teresi, J., Marchi, M., & Velez, C. N. (1990). Problems in the measurement of latent variables in structural equations causal models. Applied Psychological Measurement, 14, 183-196.
34.Coleman, J. S. (1988). Social capital in the creation of human capital. The American Journal of Sociology, 94, 95-120.
35.Conner, M., & Armitage, C. J. (1998). Extending the theory of planned behavior: A review for further research. Journal of Applied Social Psychology, 28, 1429–1464.
36.Conner, M., & McMillan, B. (1999). Interaction effects in the theory of planned behavior: Studying cannabis use. British Journal of Social Psychology, 38, 195-222.
37.Conner, K. R., & Prahalad C.K. (1996). A resource-based theory of the firm: knowledge versus opportunism. Organization Science, 7(5), 477-501.
38.Constant, D., Kiesler, S., & Sproull, L. (1994). What’s mine is ours, or is it? A study of attitudes about information sharing. Information Systems Research, 5(4), 400-421.
39.Davenport, T. H., & Prusak, L. (1998). Working knowledge. Boston: Harvard Business School Press.
40.Day, D. V., & Bedeian, A. G. (1991). Predicting job performance across organizations: The interaction of work orientation and psychological climate. Journal of Management, 17(3), 589-600.
41.Deluga, R. J. (1994). Supervisor trust building, leader-member exchange and organizational citizenship behavior. Journal of Occupational and Organizational Psychology, 67, 315-326.
42.Denison, D. R. (1996). What is the difference between organizational culture and organizational climate? A native’s point of view on a decade of paradigms wars. Academy of Management Review, 21, 619-654.
43.Deshpandé, R., & Webster, Jr. F.E. (1989). Organizational culture and marketing: Defining the research agenda. Journal of Marketing, 53, 3-16.
44.Fahey, L., & Prusak, L. (1998). The eleven deadliest sins of knowledge management, California Management Review, 40(3), 265-276.
45.Feather, N. T., & Rauter, K. A. (2004). Organizational citizenship behaviors in relation to job status, job insecurity, organizational commitment and identification, job satisfaction and work values. Journal of Occupational and Organizational Psychology, 77, 81-94.
46.Fishbein, M., & Ajzen, I. (1975). Belief, attitude, intention and behavior: An introduction to theory and research. Reading, MA: Addison-Wesley.
47.Fitch, J. L., & Ravlin, E. C. (2005). Willpower and perceived behavioral control: Influences on the intention-behavior relationship and postbehavior attributions. Social Behavior and Personality, 33(2), 105-124.
48.Fornell, C., & Larcker, D.F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 28, 39-50.
49.Gavin, M. B. & Hofmann, D. A. (2002). Using hierarchical linear modeling to investigate the moderating influence of leadership climate. The Leadership Quarterly, 13, 15-33.
50.George, J. M., & Jones, G. R. (1997). Organizational spontaneity in context. Human Performance, 10, 153-170.
51.Glass, R. S, & Wood, W. A. (1996). Situational determinants of software piracy: An equity theory perspective,” Journal of Business Ethics, 15(11), 1189-1198.
52.Gouldner, A. W. (1960). The norm of reciprocity: A preliminary statement. American Sociological Review, 25, 161-177.
53.Graham, J. W. (1991). An essay on organizational citizenship behavior. Employee Responsibilities and Rights Journal, 4, 249-270.
54.Granovetter, M. S. (1992). Problems of explanation in economic sociology. In N. Nohria & R. Eccles (Eds.), Networks and organizations: Structure, form and actions (pp. 25-56). Boston: Harvard Business School Press.
55.Granovetter, M. S. (1995). Getting a job: A study of contacts and careers, 2nd ed., Chicago: University of Chicago Press.
56.Hansen, M. T. (1999). The search-transfer problem: The role of weak ties in sharing knowledge across organization subunits. Administrative Science Quarterly, 44, 82-111.
57.Hofmann, D. A. (1997). An overview of the logic and rationale of hierarchical linear models. Journal of Management, 23(6), 723-744.
58.Hogel, M., Parboteeah, K. P., & Munson, C. L. (2003). Team-level antecedents of individuals’ knowledge networks. Decision Sciences, 34(4), 741-770.
59.James, L. R. (1982). Aggregation bias in estimates of perceptual agreement. Journal of Applied Psychology, 67, 219–229.
60.Johnson, J. L., & O’Leary-Kelly, A. M. (2003). The effects of psychological contract breach and organizational cynicism: Not all social exchange violations are created equal. Journal of Organizational Behavior, 24(5), 627-647.
61.Jöreskog, K. G.., & Sörbom, D. (1989). LISREL 7 User’s Reference Guide. Chicago, IL: Scientific Software.
62.Karambayya, R. (1989). Contexts for organizational citizenship behavior: Do high performing and satisfying units have better “citizens”? Working paper. York University, North York, Ontario.
63.Käser, P. A. W., & Miles, R. E. (2002). Understanding knowledge activists’ successes and failures. Long Range Planning, 35, 9-28.
64.Katz, D. (1964). The motivational basis of organizational behavior. Behavioral Science, 9, 131-146.
65.Kidwell, B., & Jewell, R. D. (2003). An examination of perceived behavioral control: Internal and external influences on intention. Psychology & Marketing, 20(7), 625-642.
66.Kidwell, Jr., R. E., & Mossholder, K. W. (1997). Cohesiveness and organizational citizenship behavior: A multilevel analysis using work groups and individuals. Journal of Management, 23(6), 775-793.
67.Klein, K. J. & Kozlowski, S. W. J. (2000). Multilevel theory, research, and methods in organizations: foundations, extensions, and new directions. San Francisco: Jossey-Bass.
68.Kogut, B., & Zander, U. (1996). What firms do? Coordination, identity, and learning. Organization Science, 7(5), 502-518.
69.Koskinen, K. U., Pihlanto, P., & Vanharanta, H. (2003). Tacit knowledge acquisition and sharing in a project work context. International Journal of Project Management, 21, 281-290.
70.Kostova, T., & Roth, K. (2003). Social capital in multinational corporations and a micro-macro model of its formation. Academy of Management Review, 28(2), 297-317.
71.Koys, D. J. (2001). The effects of employee satisfaction, organizational citizenship behavior, and turnover on organizational effectiveness: A unit-level, longitudinal study. Personnel Psychology, 54(1), 101-114.
72.Krackhardt D., & Hanson, J. R. (1993). Informal networks: the company behind the chart. Harvard Business Review, 71(4), 104-111.
73.Kuhl, J., & Beckmann, J. (Eds.). (1985). Action control: From cognition to behavior. Berlin, Germany: Springer-Verlag.
74.Leana, C. R., & Van Buren, III, H. J. (1999). Organizational social capital and employment practices. Academy of Management Review, 24, 538-555.
75.Leonard, D. & Sensiper S. (1998). The role of tacit knowledge in group innovation, California Management Review, 40(3), 112-132.
76.Lewis, J. D., & Weigert, A. (1985). Trust as a social reality. Social Forces, 63(4), 967-985.
77.Liden, R. C., Wayne, S. J., Kraimer, M. L., & Sparrowe, R. T. (2003). The dual commitments of contingent workers: An examination of contingents’ commitment to the agency and the organization. Journal of Organizational Behavior, 24, 609-625.
78.MacKenzie, S. B., Podsakoff, P. M., & Paine, J. B. (1999). Do citizenship behaviors matter more for managers than for salespeople? Journal of the Academy of Marketing Science, 27(4), 396-410.
79.MacKenzie, S. B., Podsakoff, P. M., & Rich, G. A. (2001). Tranformational and transactional leadership and salesperson performance. Journal of the Academy of Marketing Science, 29(2), 115-134.
80.Mayer, R. C., Davis, J.H., & Schoorman, F.D. (1995). An integrative model of organizational trust. Academy of Management Review, 20(3), 709-734.
81.McAllister, D. J. (1995). Affect- and cognition-based trust as foundations for interpersonal cooperation in organizations, Academy of Management Journal, 38(1), 24-59.
82.McEvily, B., Perrone, V., & Zaheer, A. (2003). Introduction to the special issue on trust in an organizational context. Organization Science, 14(1), 1-4.
83.Miranda, S. M., & Saunders, C. S. (2003). The social construction of meaning: An alternative perspective on information sharing. Information Systems Research, 14(1), 87-106.
84.Moorman, R. H., Blakely, G. L., & Niehoff, B.P. (1998). Does perceived organizational support mediate the relationship between procedural justice and organizational citizenship behavior? Academy of Management Journal, 41(3), 351-357.
85.Morgan, R. M., & Hunt, S. D. (1994). The commitment-trust theory of relationship marketing. Journal of Marketing, 58, 20-38.
86.Nahapiet, J., & Ghoshal, S. (1998). Social capital, intellectual capital, and the organizational advantage. Academy of Management Review, 23(2), 242-266.
87.Nonaka, I. (1994). A dynamic theory of organizational knowledge creation. Organizational Science, 5(1), 14-37.
88.Nonaka I., & Konno, N. (1998). The concept of ‘Ba’: Building a foundation for knowledge creation. California Management Review, 40(3), 40-54.
89.Notani, A. S. (1998). Moderators of perceived behavioral control’s predictiveness in the theory of planned behavior: A meta-analysis. Journal of Consumer Psychology, 7, 247–271.
90.Organ, D. W. (1988). Organizational citizenship behavior: The good soldier syndrome. Lexington, MA: Lexington Books.
91.Osterloh, M., & Frey, B. S. (2000). Motivation, knowledge transfer, and organizational forms. Organization Science, 11(5), 538-550.
92.Patterson, M. G., West, M. A., Shackleton, V.J., Dawson, J. F., Lawthom, R., Maitlis, S., Robinson, D. L., & Wallace, A. M. (2005). Validating the organizational climate measure: Links to managerial practices, productivity and innovation. Journal of Organizational Behavior, 26, 379-408.
93.Pearce, J. L, & Randel, A. E. (2004). Expectations of organizational mobility, workplace social inclusion, and employee job performance. Journal of Organizational Behavior, 25, 81-98.
94.Podsakoff, P. M., & MacKenzie, S. B. (1994). Organizational citizenship behaviors and sales unit effectiveness. Journal of Marketing Research, 31(3), 351-363.
95.Podsakoff, P. M., & MacKenzie, S. B. (1997). Impact of organizational citizenship behavior on organizational performance: A review and suggestions for future research. Human Performance, 10(2), 133-151.
96.Podsakoff, P. M., MacKenzie, S. B., & Bommer, W.H. (1996). Transformational leader behaviors and substitutes for leadership as determinants of employee satisfaction, commitment, trust, and organizational behaviors. Journal of Management, 22(2), 259-298.
97.Podsakoff, P. M., MacKenzie, S. B., Paine, J. B., & Bachrach, D. G. (2000). Organizational citizenship behaviors: A critical review of the theoretical and empirical literature and suggestions for future research. Journal of Management, 26(3), 513-563.
98.Polanyi, M. (1967). The tacit dimension. London: Routledge and Keoan Paul.
99.Putnam, R. D. (1995). Bowling alone: America’s declining social capital. Journal of Democracy, 6, 65-78.
100.Reichers, A. E., & Schneider, B. (1990). Climate and culture: An evolution of constructs. In B. Schneider (Ed.), Organizational climate and culture (pp. 5-39). San Francisco: Jossey-Bass.
101.Rhodes, R. E., & Courneya, K. S. (2003). Investigating multiple components of attitudes, subjective norm, and perceived control: An examination of the theory of planned behavior in the exercise domain. British Journal of Social Psychology, 42, 129-146.
102.Rimal, R. N., & Real, K. (2003). Understanding the influences on perceived norms on behaviors. Communication Theory, 13(2), 184-203.
103.Saunders, C. & Miranda S. (1998). Information acquisition in group decision making, Information & Management, 34, 55-74.
104.Schein, E. H. (1985). Organizational culture and leadership: A dynamic view. San Francisco, CA: Jossey-Bass.
105.Schneider, B. (2000). The psychological life of organizations. In N. M. Ashkanasy, C. P. M. Wilderon, & M. F. Peterson (Eds.), Handbook of organizational culture and climate (pp. xvii–xxi). Thousand Oaks, CA: Sage.
106.Segars, A. (1997). Assessing the unidimensionality of measurement: A paradigm and illustration within the context of information systems research. Omega, 25(1): 107-121.
107.Sharma, S. (1996), Applied Multivariate Techniques. NY: John Wiley & Sons.
108.Sharma, S., Durand, R. M., & Gur-Arie, O. (1981). Identification and analysis of moderator variables. Journal of Marketing Research, 18, 291-300.
109.Smith, C. A., Organ, D. W., & Near, J. P. (1983). Organizational citizenship behavior: Its natures and antecedents. Journal of Applied Psychology, 68, 653-663.
110.Stenmark, D. (2001). Leveraging tacit organizational knowledge. Journal of Management Information Systems, 17(3), 9-24.
111.Suazo, M. M., Turnley, W. H., & Mai, R. R. (2005). The role of perceived violation in determining employees’ reactions to psychological contract breach. Journal of Leadership and Organizational Studies, 12(1), 24-36.
112.Szymanski, D.M., Troy, L.C., & Bharadwaj, S.G. (1995). Order of entry and business performance: An empirical synthesis and reexamination. Journal of Marketing, 59, 17-33.
113.Terry, D. J., & O’Leary, J. E. (1995). The theory of planned behavior: The effects of perceived behavioral control and self-efficacy. British Journal of Social Psychology, 34, 199–220.
114.Tiwana, A., & Bush, A. (2001). A social exchange architecture for distributed Web communities. Journal of Knowledge Management, 5(3), 242-248.
115.Triandis, H. C. (1977). Interpersonal behavior. Monterey, CA: Brooks/Cole. Psychology & Health, 15, 383–393.
116.Tsai, W., & Ghoshal, S. (1998). Social capital and value creation: The role of intrafirm networks. Academy of Management Journal, 41(4), 464-476.
117.Van den Hooff, B., & de Ridder, J. A. (2004). Knowledge sharing in context: The influence of organizational commitment, communication climate and CMC use on knowledge sharing. Journal of Knowledge Management, 8(6), 117-130.
118.Van Dyne, L., & Ang, S. (1998). Organizational citizenship behavior of contingent workers in Singapore. Academy of Management Journal, 41(6), 692-703.
119.Van Dyne, L., Cummings, L. L., & Parks, M. J. (1995). Extra-role behaviors: In pursuit of construct and definitional clarity. In L. L. Cummings & B. M. Staw (Eds.), Research in organizational behavior, vol. 17 (pp. 215-285). Greenwich, CT: JAI Press.
120.Van Dyne, L., Graham, J. W., & Dienesch, R. M. (1994). Organizational citizenship behavior: Construct redefinition, measurement, and validation. Academy of Management Journal, 37, 765-802.
121.Van Dyne, L., & LePine, J. A. (1995). Helping and voice extra-role behaviors: Evidence of construct and predictive validity. Academy of Management Journal, 41(1), 108-119.
122.Van Dyne, L., & Pierce, J. L. (2004). Psychological ownership and feelings of possession: Three field studies predicting employee attitudes and organizational citizenship behavior. Journal of Organizational Behavior, 25(4), 439-459.
123.Wasko, M. M., & Faraj, S. (2005). Why should I share? Examining social capital and knowledge contribution in electronic networks of practices. MIS Quarterly, 29(1), 35-57.
124.Wayne, S. J., Shore, L. M., & Liden, R. C. (1997). Perceived organizational support and leader-member exchange: A social exchange perspective. Academy of Management Journal, 40(1), 82-111.
125.White, K. M., Terry, D. J., & Hogg, M. A. (1994). Safer sex behavior: The role of attitudes, norms, and control factors. Journal of Applied Social Psychology, 24, 2164–2192.
 
 
 
 
第一頁 上一頁 下一頁 最後一頁 top
:::
無相關著作
 
無相關點閱
 
QR Code
QRCODE

臺灣人文及社會科學引文索引資料庫

目前上線人數：1139（臺灣：1116，外國：23） ／ 本年度總使用人次：1855660 ／ 訪客人次（自102年09月）：67663305
國家圖書館著作權聲明 Copyright © 2013 All rights reserved.
本館地址: 100201臺北市中山南路20號． 本館地圖及交通資訊．
總機：(02)23619132．最佳瀏覽解析度為1024x768以上