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題名:輔導教師之焦點解決督導員訓練成效研究
書刊名:中華輔導與諮商學報
作者:許維素 引用關係游于萱
作者(外文):Hsu, Wei-suYu, Yu-hsuan
出版日期:2017
卷期:49
頁次:頁147-182
主題關鍵詞:Kirkpatrick四層次教育訓練成效評估焦點解決督導督導員訓練學校輔導教師督導Kirkpatrick's four-level evaluation modelSchool counselor supervisionSolution-focused supervisionSupervisors' training
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本研究目的在探討輔導教師接受焦點解決督導員訓練方案之成效。此8.5日共51小時的訓練方案,邀請15位高中職輔導教師參與受訓,於訓練過程,受訓者填寫單元課後滿意度問卷、諮商督導量表、個人準備度評估問卷及學習效果自陳問卷,並於訓練結束時及一個月後參與焦點團體訪談,其中4位全勤受訓者亦接受個別訪談。本研究以量化與質化方法分析各研究資料,研究結果以Kirkpatrick四層次教育訓練成效評估模式呈現之:(1)課後反應:受訓者對方案感到滿意,講師、同儕、課程為主要因素;(2)學習效果:受訓者經訓練後,於諮商督導能力之認知概念、情意態度及行為技巧有顯著提升。同時亦習得焦點解決督導(SFS)與高中職輔導教師督導相關知能,提升擔任督導員之預備度;(3)實際行為:能執行SFS於學校輔導工作(如提供督導、諮詢)及自我督導;以及(4)訓練成果:提升學校輔導工作效能與人力資源(如行政效率與夥伴關係)。最後,本研究根據研究結果,針對影響訓練成效之因素、SFS與校園文化的適配性等進行討論,並對未來相關訓練、研究與制度提出建議。
The purpose of this study is to examine the effect of a Solution-Focused Supervision (SFS) training program for senior high school counselors. This study used a mixed method design. Fifteen senior high school counselors underwent a total of 51-hours of SFS training over 8.5-days The program contained four parts: (a) supervision, including instruction on basic concepts, rules, forms, and ethics of supervision; (b) SFS, including the important characteristics, components, processes, skills, and forms of SFS; (c) discussing the multi-faceted role of the school counselor and existing school counselor supervisory models; and (d) how to combine SFS with school counselor supervision and how to prepare for an SFS supervisor. All the trainees attended two focus-group interviews, one right after training and the second one month later. During the interviews, all trainees completed reaction sheets and the learning self-report inventory. All participants also completed the Supervisory Competence Scale and readiness assessment sheets before and after their training. After one month of training, all trainees were required to submit one supervisee's feedback sheet. To solicit more detailed feedback about the training program, 4 trainees who had full attendance participated in semi-structured interviews. The data of the reaction sheets and learning self-report inventory were analyzed through descriptive statistics while a paired-sample t test was conducted on the readiness assessment sheet and supervisory competence scale. After performing a homogeneity test, a dependent sample t test was conducted. In addition, the qualitative data was analyzed by qualitative methodology. The method used by the qualitative analysis team was open coding. The Kirkpatrick's Four-Level Model was used to evaluate the effect of this SFS training program. The main four levels of the Kirkpatrick's Four-Level Model include: (a) Reaction, the trainees' feelings toward the program; (b) Learning, the degree of trainees' acquisition of knowledge, skills, and attitudes; (c) Behavior, what has been learned is expressed in trainees' concrete behaviors; and (d) Results, the impact of training on the trainees' organization. Different qualitative and quantitative research data were selected and analyzed for each level. The results found trainee improvements in all four levels of Kirkpatrick's model. For the Reaction level, trainees reported high satisfaction with the program, and especially appreciated the content of the program and training methods. Peer learning and peer support were mentioned positively by most of the trainees. For the Learning level, there was a significant difference in the scores for the Supervisory Competence Scale, which demonstrates that the trainees improved their knowledge (t = -7.22, p < .001, d = 4.13), attitudes (t = -5.56, p < .001, d = 2.97), and behaviors (t = -6.36, p < .001, d = 3.40). The difference between the pretest and posttest scores on the learning self-report inventory was also significant. Moreover, this SFS training program enhanced the trainees' readiness to supervise school counselors, ability to conduct self-supervision, and also simultaneously increased their competencies as a school counselor. For the Behavior level, trainees implemented SFS as a supervisor. They additionally internalized the concepts of the solution focused approach into their work and changed behaviors in their personal lives. Finally, for the Results level, both the trainees and their supervisees achieved their supervision goals and felt empowered during the process of supervision. The clients of supervisees also reported positive changes. All trainees indicated their school counseling work and communication with staff became more efficacious. This study supports the SFS model as an effective and highly practical model, and fits campus culture in Taiwan. Based on these findings, the study discusses the factors present in this SFS training program that either facilitated or hampered learning, and provides suggestions for SFS training, government policies for the supervision system in school, and future studies.
期刊論文
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2.許維素(20050900)。輔導教師學校系統觀的重要性。輔導季刊,41(3),72-74。new window  延伸查詢new window
3.許育光(20111200)。碩士層級實習學校諮商員督導團體之關切議題、學習因素與參與經驗分析。中華輔導與諮商學報,31,61-100。new window  延伸查詢new window
4.Bates, R. A.、Holton, E. F. III、Seyler, D. L.、Carvalho, M. A.(2000)。The role of interpersonal factors in the application of computer-based training in an industrial setting。Human Resource Development International,3(1),19-42。  new window
5.Crutchfield, L. B.、Borders, L. D.(1997)。Impact of two clinical peer supervision models on practicing school counselors。Journal of Counseling and Development,75(3),219-230。  new window
6.Borders, L. D.、Bernard, J. M.、Dye, H. A.、Fong, M. L.、Henderson, P.、Nance, D. W.(1991)。Curriculum guide for training counseling supervisors: Rationale, development, and implementation。Counselor Education and Supervision,31(1),58-80。  new window
7.許維素、蔡秀玲(20080600)。高中職輔導教師焦點解決團體督導成效之研究。教育心理學報,39(4),603-622。new window  延伸查詢new window
8.許維素(20091200)。The Components of the Solution-Focused Supervision。教育心理學報,41(2),475-496。new window  new window
9.許維素、陳宣融(2015)。焦點解決短期治療在臺灣地區學校輔導中的應用。心理研究,8(4),16-22。  延伸查詢new window
10.許維素、蔡秀玲(2011)。高中職輔導教師學習焦點解決短期諮商效果之初探研究。全球心理衛生E學刊,2(1),1-19。  延伸查詢new window
11.Cunanan, E. D.、McCollum, E. E.(2006)。What works when learning solution-focused brief therapy。Journal of Family Psychotherapy,17(1),49-65。  new window
12.Cigrand, D. L.、Wood, S. M.(2011)。School counseling and solution-focused site supervision: A theoretical application and case example。Journal of School Counseling,9(6),1-29。  new window
13.Koob, J. J.(2002)。The effects of solution-focused supervision on the perceived self-efficacy of therapists in training。The Clinical Supervisor,21(2),161-183。  new window
14.Kim, J. S.、Franklin, C.(2009)。Solution-focused brief therapy in schools: A review of the outcome literature。Children and Youth Services Review,31(4),464-470。  new window
15.Roberts, E. B.、Borders, L. D.(1994)。Supervision of school counselors: Administrative, program, and counseling。School Counselor,41(3),149-157。  new window
16.Liu, X.、Zhang, Y. P.、Franklin, C.、Qu, Y.、Chen, H.、Kim, J. S.(2015)。The practice of solutionfocused brief therapy in mainland China。Health and Social Work,40(2),84-90。  new window
17.Wilkerson, K.(2006)。Peer supervision for the professional development of school counselors: Toward an understanding of terms and findings。Counselor Education and Supervision,46(1),59-67。  new window
18.Waskett, C.(2006)。The pluses of solution-focused supervision。Counselling and Psychotherapy Journal,6(1),9-11。  new window
19.Braun, Virginia、Clarke, Victoria(2006)。Using thematic analysis in psychology。Qualitative Research in Psychology,3(2),77-101。  new window
20.柯雅瓊、許維素(20110300)。學校輔導教師督導模式初探。輔導季刊,47(1),30-41。new window  延伸查詢new window
21.陳秉華(19990000)。邁向專業--臺灣輔導界發展的回顧與前瞻。亞洲輔導學報,6(2),21-48。new window  延伸查詢new window
會議論文
1.Taylor, L.(2010)。Workshop manual for training trainers and supervisors。The 2010 SFBTA Conference,(會議日期: 2010, November)。Banff。  new window
研究報告
1.許維素(2012)。高中職輔導教師督導員訓練方案暨成效之相關研究--以焦點解決取向為基 (計畫編號:NSC99-2410-H-003-037-MY2)。  延伸查詢new window
學位論文
1.朱素芬(2009)。高中職輔導教師之督導者專業知能的研究(碩士論文)。國立暨南國際大學。  延伸查詢new window
2.郭秝語(2011)。焦點解決督導對高中職輔導教師輔導自我效能內涵之影響(碩士論文)。國立臺灣師範大學。  延伸查詢new window
3.Dunn, R. L.(2004)。The knowledge and competencies of effective school counselor supervision(博士論文)。Ohio State University,Columbus。  new window
4.Glaes, J. M.(2010)。Implementing an ASCA-informed school counselor supervision model: A qualitative field-based study(博士論文)。Western Michigan University,Kalamazoo。  new window
5.柯雅瓊(2009)。國中輔導教師受督需求之研究(碩士論文)。國立臺灣師範大學。  延伸查詢new window
6.陳秀如(2009)。焦點解決諮詢對高中職教師自我效能影響之初探研究(碩士論文)。國立臺灣師範大學。  延伸查詢new window
7.楊雅雯(2009)。焦點解決團體督導對高中職輔導教師之賦能內涵研究(碩士論文)。國立臺灣師範大學。  延伸查詢new window
8.徐西森(2004)。諮商督導能力評量表之編製研究--以系統取向督導模式(SAS)為架構(博士論文)。國立高雄師範大學。new window  延伸查詢new window
圖書
1.Hersey, P.、Blanchard, K. H.(1969)。Management of organizational behavior: Utilizing human resources。Prentice-Hall。  new window
2.Hawkins, P.、Shohet, R.(2012)。Supervision in the Helping Professions。Open University Press。  new window
3.許維素(2014)。焦點解決短期治療--理論與實務。臺北:心理出版社。  延伸查詢new window
4.Bernard, J. M.、Goodyear, R. K.(2013)。Fundamentals of clinical supervision。Upper Saddle River, NJ:Pearson Education Inc.。  new window
5.Holloway, E.(1995)。Clinical supervision: A systems approach。CA:Sage。  new window
6.Franklin, C.、Trepper, T. S.、Gingerich, W. J.、McCollum, E. E.(2012)。Solution-focused brief therapy: A handbook of evidence-based practice。Oxford University Press。  new window
7.Kirkpatrick, Donald L.、Kirkpatrick, J. D.(2006)。Evaluating training programs: The four levels。Berrett-Koehler。  new window
8.Kelly, M. S.、Kim, J. S.、Franklin, C.(2008)。Solution-focused brief therapy in school: A 360-degree view of research and practice。New York, NY:Oxford University Press。  new window
9.Thomas, F. N.(2013)。Solution-focused supervision: A resource-oriented approach to developing clinical expertise。New York, NY:Springer。  new window
其他
1.Franklin, C.,Streeter, C. L.(2003)。Solution-focused accountability schools for the twenty-first century: An evaluation of Garza high school,https://www.utexas.edu/courses/franklin/garza.pdf。  new window
圖書論文
1.Hsu, W. S.、Kuo, B. C. H.(2013)。Solution-Focused Supervision with school counselors in Taiwan。Solution-focused supervision: A resource-oriented approach to developing clinical expertise。New York, NY:Springer。  new window
2.Stark, M.(2012)。Supervising practicum students: SF supervision as a cure for negative thinking。Solution-focused supervision: A resource-oriented approach to developing clinical expertise。New York, NY:Springer。  new window
3.Thomas, F. N.(1996)。Solution-focused supervision: The coaxing of expertise。Handbook of solution-focused brief therapy。San Francisco, SF:Jossey-Bass。  new window
 
 
 
 
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