本研究以行動研究的方式來探討台北市獨居老人照顧服務。首先進行現況之瞭解，其次提出獨居老人照顧工作原則並定點實地試驗推行，此四點原則包含：地區自主、多元發展、由下向上的規劃、及公部門與私部門的伙伴關係。第一階段採用檔案研究法、焦點團體訪談，及一對一或一對二個別訪談等方法，第二階段則分三個行動點：公辦公營的大安老人中心、公辦民營的士林老人中心及補助辦理的中正老人中心。本研究結果顯示，獨居名冊具有不錯的參考價值，獨居長者的需求比預期少很多，社會局與認養單位也已建立了初步的「伙伴關係」，主管單位宜多支持在地化的福利發展趨勢，獨居長者服務的焦點應轉移到社區，且一定要與民政、警政、衛政單位結合。本研究並提出台北市獨居長者照顧服務模式及其他具體建議。

This study looked into the services for the living alone elders in Taipei City using an Action Research approach. First, data regarding the current condition of service delivery was collected through secondary data analysis, focus groups, and interviews. Four working principles were formulated, including local autonomy, diversity, down-to-up planning, and partnerships between the public and private sectors. Based on these principles, researchers and practitioners worked together at three action points with many projects. The results showed that: 1. The name list of elders living alone is fairly valuable; 2. Elders living alone do not have as many needs as the public imagined; 3. There has been a partnership built between the public and the private sectors; 4. The government should support local autonomy in program development; 5. The focus of elderly service should really be community network development; and 6. There should be more cooperation among various governmental departments. A service model for the living alone elders was also suggested.