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題名:以平衡計分卡觀點探討休閒渡假旅館績效指標--應用模糊層級分析法
書刊名:品質學報
作者:林士彥鄭健雄
作者(外文):Lin, Shih-yenCheng, Jen-son
出版日期:2009
卷期:16:6
頁次:頁441-459
主題關鍵詞:休閒渡假旅館平衡計分卡模糊層級分析Resort hotelBalanced scorecardFuzzy AHP
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(8) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:6
  • 共同引用共同引用:52
  • 點閱點閱:58
期刊論文
1.Davis, S.、Albright, T.(2004)。An Investigation of the Effect of Balanced Scorecard Implementation on Financial Performance。Management Accounting Research,15(2),135-153。  new window
2.Brotherton, B.、Shaw, J.(1996)。Towards an identification and classification of critical success factors in UK hotels plc。International Journal of Hospitality Management,15(2),113-135。  new window
3.林士彥、張良漢(20080600)。職棒捕手績效評估之研究。管理實務與理論研究,2(2),105-120。new window  延伸查詢new window
4.李弘暉、吳瓊治(20030200)。以平衡計分卡打造高組織績效--泰豐輪胎公司之個案分析。品質月刊,39(2),27-31。  延伸查詢new window
5.韓永江(20070215)。AHP在人力資源招聘中的應用分析。當代財經,2007(2),67-70。  延伸查詢new window
6.Chou, T.-Y.、Hsu, C.-L.、Chen, M.-C.(2008)。A fuzzy multi-criteria decision model for international tourist hotels location selection。International Journal of Hospitality Management,27(2),293-301。  new window
7.陳璋玲、鄭斐文(20080000)。利用模糊層級分析法評選旅行社承辦國小戶外教學之研究。休閒與遊憩研究,2(1),133-162。new window  延伸查詢new window
8.陳勁甫、黃秋閔(20011200)。臺北地區國際觀光旅館經營效率之研究。旅遊管理研究,1(1),27-45。new window  延伸查詢new window
9.林士彥(20060900)。應用品質機能展開探討溫泉旅館服務品質之研究。觀光研究學報,12(3),247-272。new window  延伸查詢new window
10.鄭秋桂、吳定恩、余政賢、林順堅(20020300)。墾丁地區休閒旅館之顧客滿意度調查研究。臺灣土地金融季刊,39(1)=151,173-197。  延伸查詢new window
11.Maltz, A. C.、Shenhar, A. J.、Reilly, R. R.(2003)。Beyond the balanced scorecard: refining the search for organizational success measures。Long Range Planning,36(2),187-204。  new window
12.Olson, E. M.、Slater, S. F.(2002)。The Balanced Scorecard competitive strategy, and performance。Business Horizons,45(3),11-16。  new window
13.林香君、高崇倫(20011100)。女性對於休閒旅館設施偏好之研究。生活科學學報,7,87-103。new window  延伸查詢new window
14.Corrigan, J.(1996)。The balanced scorecard: The new approach to performance measurement。Australian Accountant,66(7),47-48。  new window
15.簡宏江(20030300)。平衡計分卡理論對我國中小學校務評鑑指標建構的啟示。育達研究叢刊,4,89-98。  延伸查詢new window
16.Morey, R. C.、Dittman, D. A.(1995)。Evaluating a Hotel GM's Performance: A Case Study in Benchmarking。Cornell Hotel & Restaurant Administration Quarterly,36(2),30-35。  new window
17.Kwong, C. K.、Bai, H.(2002)。A Fuzzy AHP Approach to the Determination of Importance Weights of Customer Requirements in Quality Function Deployment。Journal of Intelligent Manufacturing,13(5),367-377。  new window
18.Zadeh, L. A.(1975)。The concept of a linguistic variable and its application to approximate reasoning。Information Sciences,8(1),199-249。  new window
19.王河清、童超塵(20010800)。運用平衡計分卡建構新策略管理制度--以醫療產業為例。醫院,34(4),7-15。  延伸查詢new window
20.Van Veen-Dirks, P.、Wijn, M.(2002)。Strategic control: meshing critical success factors with the balanced scorecard。Long range planning,35(4),407-427。  new window
21.Kaplan, Robert S.、Norton, David P.(1996)。Linking the Balanced Scorecard to Strategy。California Management Review,39(1),53-79。  new window
22.陳冠燁、謝靜琪(20010300)。國際級休閒旅館設址指標建立之研究。臺灣土地金融季刊,38(1)=147,69-84。  延伸查詢new window
23.吳安妮(19970100)。「平衡計分卡」轉換策略為行動。會計研究月刊,134,133-139。  延伸查詢new window
24.巫沛倉、郭怡華、陳月香(20020600)。模糊決策分析應用於電子產業之選股策略。商管科技季刊,3(2),111-133。new window  延伸查詢new window
25.Sim, K. L.、Koh, H. C.(2001)。Balanced Scorecard: A rising Trend in Strategic Performance Measurement。Measuring Business Excellence,5(2),18-26。  new window
26.Buckley, James J.(1985)。Fuzzy hierarchical analysis。Fuzzy Sets and Systems,17(3),233-247。  new window
27.Phillips, P. A.(1999)。Performance measurement systems and hotels: A new conceptual framework。International Journal of Hospitality Management,18(2),171-182。  new window
28.徐淑怡(19980300)。高屏地區消費者對休閒旅館的消費動機與行為之研究。東方工商學報,21,112-123。  延伸查詢new window
29.Van Laarhoven, P. J. M.、Pedrycz, W.(1983)。A Fuzzy Extension of Saaty's Priority Theory。Fuzzy Sets and Systems,11(1-3),229-241。  new window
30.Kaplan, Robert S.、Norton, David P.(1992)。The Balanced Scorecard: Measures That Drive Performance。Harvard Business Review,70(1),71-79。  new window
31.Amaratunga, D.、Baldry, D.、Sarshar, M.(2001)。Process improvement through performance measurement: The balanced scorecard methodology。Work Study,50(5),179-188。  new window
32.Gautreau, A.、Kleiner, B. H.(2001)。Recent trends in performance measurement system: the balanced scorecard approach。Management Research News,24(3/4),153-156。  new window
33.申小蓉、汪潔(2007)。AHP法在城市政府管理評估指標體系中的應用。電子科技大學學報,36(1),154-157。  延伸查詢new window
34.Lee, H.、Kwak, W.、Han, I.(1995)。Developing a business performance evaluation system: an analytic hierarchical model。The Engineering Economist,40(4),343-357。  new window
35.詹乾隆、蘇益良(2003)。平衡計分卡於銀行策略管理之個案研究。臺灣經濟金融月刊,39(2),22-35。  延伸查詢new window
36.Banker, R. D.、Potter, G.、Srinivasan, D.(2000)。An empirical investigation of an incentive plan that include nonfinancial performance measures。The Accounting Review,75(1),65-92。  new window
37.Chung, T.、Law, R.(2003)。Developing a performance indicator for hotel websites。International Journal of Hospitality Management,22(1),119-125。  new window
38.Wu, C. R.、Chang, C. W.、Lin, H. L.(2006)。Evaluating the organization performance of Taiwanese hospitals using the fuzzy analytic hierarchy process。Journal of American Academy of Business,9(2),201-210。  new window
會議論文
1.黃旭男、張德儀(2000)。台灣地區國際觀光旅館業經營效率變動之評估。展望新世紀國際學術研討會。  延伸查詢new window
2.張江忠、孫遜(2003)。我國際觀光旅館營運績效之研究--Data Envelopment Analysis與Malmquist Index之應用249-260。  延伸查詢new window
學位論文
1.陳鴻宜(2000)。台灣地區休閒渡假旅館經營效率之研究(碩士論文)。朝陽科技大學。  延伸查詢new window
2.顏昌華(1997)。臺灣地區國際觀光旅館業經營效率評估之研究(碩士論文)。文化大學。  延伸查詢new window
3.謝銘原(1998)。我國旅館業經營績效影響因素之研究(碩士論文)。大葉大學。  延伸查詢new window
圖書
1.詹益政(2001)。旅館經營實務。臺北:揚智文化事業股份有限公司。  延伸查詢new window
2.Saaty, T. L.(1998)。The Analytic Hierarchy Process: Planning, Priority Setting, Resource Allocation。New York:McGraw-Hill International Book Co.。  new window
3.姚德雄(1997)。旅館產業的開發與規劃。臺北市:揚智文化。  延伸查詢new window
4.陳澤義、陳啟斌(2006)。企業診斷與績效評估--平衡計分卡之運用。臺北:華泰。  延伸查詢new window
5.Kaplan, R. S.、Norton, D. P.(2001)。The Strategy-Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment。Boston, MA:Harvard Business School Publishing Corporation。  new window
6.Linstone, Harold A.、Turoff, Murray(2002)。The Delphi Method: Techniques and Applications。Addison-Wesley Publishing Company。  new window
其他
1.行政院主計處(2008)。1994 年~2006 年家庭收支調查,http://win.dgbas.gov.tw/fies/214.asp?year=93, 2008/08/00。  new window
2.交通部觀光局(2008)。中華民國96 年國人旅遊狀況調查,http://admin.taiwan.net.tw/statistics/File/200712/96%B0%EA%A4H%A4%A4%BAK.htm, 2008/08/00。  new window
3.交通部觀光局(2008)。觀光旅館房間數及家數總表,javascript:openwindow2('../statistics/month_show.asp?selno=52&selyear=2008&selmonth=6&sikey=1', 2008/08/00。  延伸查詢new window
4.交通部觀光局(2008)。興建或籌建中旅館,http://t-hotel.tbroc.gov.tw/politics/prepare.asp, 2008/08/00。  延伸查詢new window
圖書論文
1.Johnson, K.、Ball, S.(1989)。Productivity Measurement in Hotels。Tourism Marketing and Management Handbook。Englewood, NJ:Prentice-Hall。  new window
 
 
 
 
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