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題名:遊戲論壇知識分享行為之研究
書刊名:傳播管理學刊
作者:劉忠張加盈
作者(外文):Liu, Chung-yangChang, Chia-ying
出版日期:2010
卷期:11:2
頁次:頁1-27
主題關鍵詞:虛擬社群知識分享理性行動理論社會交換理論利他主義沉浸理論Virtual communityKnowledge sharingTheory of reasoned actionSocial exchange theoryAltruismFlow theory
原始連結:連回原系統網址new window
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「虛擬社群」提供了網路使用者一個彼此互動和分享資訊與知識的環境,近年來線上遊戲盛行,和線上遊戲相關的「社群」紛紛成立,以留言形式的「遊戲論壇」成為重要的遊戲經驗、知識及技能交流平台。在論壇中分享、提供知識是一件勞心勞力,甚至是有害無益的事情,因為會造成在遊戲世界中被超越的危機。就論壇經營者的角度而言,愈多人分享,會吸引愈多會員,也會有更多的收益。因此,遊戲論壇中的知識分享者的分享願意是一個相當值得研究之主題。本研究以「理性行動理論」為基礎,結合「利他主義」、「社會交換理論」以及「沈浸理論」來探討論壇成員的知識分享行為,本文加入「利他主義」、「聲譽」、「沉浸狀態」為影響成員知識分享態度的因素。本文以各大遊戲論壇成員為樣本,發放網路問卷,共回收有效問卷 755 份,研究結果顯示聲譽、利他主義及沉浸狀態對知識分享態度有正向顯著的影響,而知識分享態度及主觀規範對知識分享意圖亦為正向影響,對遊戲論壇的使用者而言,知識分享意圖會進一步導致知識分享行為。所以論壇管理者可以在網站內部提昇網站的黏著度並增加優質發言者的聲譽,在外則須提昇遊戲論壇的正面評價以增加論壇會員人數。
The Internet is now the most frequently used tool. On the virtual gaming community website, community members from different regions can share their knowledge on a public platform. Sharing and providing game-related experience and information might not only be laborious, but also cause the risk of being surpassed in the virtual world of the game. However, the more people share will attract more members, and then the revenue increased. Therefore, the study about why forum members are willing to share knowledge on a platform has become a worth researching topic. The purpose of this research was to test a hypothesized model regarding Theory of Reasoned Action (TRA), Social Exchange Theory, Altruism, and Flow Theory to analyze the motivations of the sharing behavior on on-line game forums. A web-based questionnaire was designed, valid questionnaires were 755. Empirical results reveal that reputation, altruism and flow states have positive effects on attitude of knowledge sharing. The attitudes of knowledge sharing and subject norms also have positive effects on intention of knowledge sharing. Therefore, administrators of on-line game forums site have to increase the reputation of high-quality posters and to enhance the positive assessment of on-line game.
期刊論文
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5.Ryu, Seewon、Ho, Seung Hee、Han, Ingoo(2003)。Knowledge Sharing Behavior of Physicians in Hospitals。Expert Systems with Applications,25(1),113-122。  new window
6.Chattopadhyay, Prithviraj(1999)。Beyond Direct and Symmetrical Effects: The Influence of Demographic Dissimilarity on Organizational Citizenship Behavior。Academy of Management Journal,42(3),273-287。  new window
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8.Korzaan, Milinda L.(2003)。Going with the flow: predicting online purchase intentions。Journal of Computer Information Systems,43(4),25-31。  new window
9.Nonaka, Ikujiro(1994)。A Dynamic Theory of Organizational Knowledge Creation。Organization Science,5(1),14-37。  new window
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12.朱文禎、陳哲賢(20070300)。探討虛擬社群之知識分享行為:以線上遊戲社群為例。電子商務研究,5(1),55-79。new window  延伸查詢new window
13.Hoffman, Donna L.、Novak, Thomas P.(1996)。Marketing in Hypermedia Computer-Mediated Environments: Conceptual Foundations。Journal of Marketing,60(3),50-68。  new window
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學位論文
1.李昭玲(1986)。學前兒童利社會行為的觀察研究:一個幼稚園大班的觀察(碩士論文)。國立臺灣師範大學。  延伸查詢new window
2.陳靖旻(2008)。影響虛擬社群成員知識分享因素之探討--社會資本理論觀點(碩士論文)。國立中央大學。  延伸查詢new window
3.黃俊宇(2007)。維基百科知識分享現象之研究(碩士論文)。國立中央大學。  延伸查詢new window
圖書
1.蕭文龍(2007)。多變量分析最佳入門實用書:SPSS+LISREL (SEM)。台北:碁峰資訊。  延伸查詢new window
2.Ajzen, I.、Fishbein, M.(1980)。Understanding Attitudes and Predicting Social Behavior。Englewood Cliffs, New Jersey:Prentice-Hall。  new window
3.林東清、Probst, Gilbert、Raub, Steffen、Romhardt, Kai(2003)。知識管理。臺北:智勝文化事業有限公司。  延伸查詢new window
4.Fishbein, M.、Ajzen, I.(1980)。Belief, Attitude, Intention, and Behavior: An Introduction to Theory and Research。Addison-Wesley。  new window
5.Nonaka, Ikujiro、Takeuchi, Hirotaka(1995)。The knowledge-creating company: How Japanese companies create the dynamics of innovation。Oxford University Press。  new window
6.Davenport, Thomas H.、Prusak, Laurence(1998)。Working Knowledge: How Organizations Manage What They Know。Harvard Business School Press。  new window
7.Dixon, Nancy M.(2000)。Common Knowledge: How Companies Thrive by Sharing What They Know。Boston, MA:Harvard Business School Press。  new window
其他
1.Csikszentmihalyi, Mihaly(1992)。Flow: The Psychology of Optimal Experience. New York, NY:。  new window
2.朱國明(2007)。從購買決策過程觀點探討網路社群成員間助人行為之相關研究。new window  延伸查詢new window
3.李銘薰、卜小蝶(2007)。電腦與數位3C專業虛擬社群知識分享之影響因素研究。  延伸查詢new window
4.周昭臣(2005)。探討網路知識分享的促成因素--以「Yahoo!奇摩知識+」為例。  延伸查詢new window
5.吳俊昇(2003)。虛擬社群成員滿意度與消費行為相關之研究。  延伸查詢new window
6.創市際®市場研究顧問公司(2010)。網路口碑影響大網友購物前會先參考虛擬社群意見。  延伸查詢new window
7.Hagel, J., Armstrong, A. J.(1997)。Net gain: expanding markets through virtual communities.。  new window
8.Novak, P. T., Hoffman, L. D.and Yung, Y.-F.(2000)。Measuringthe customer experience in online environments: A structural modeling approach.。  new window
圖書論文
1.Ajzen, Icek(1989)。Attitude Structure and Behavior。Attitude Structure and Function。Lawrence Erlbaum Associates, Inc.。  new window
 
 
 
 
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