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題名:臺灣高齡居家照顧服務業之機會與挑戰
書刊名:產業與管理論壇
作者:王熙哲 引用關係
作者(外文):Wang, Kenneth His-che
出版日期:2013
卷期:15:2
頁次:頁60+62-79
主題關鍵詞:居家照顧服務策略地圖經營策略銀髮族Home care serviceStrategy mapBusiness strategyOlder adult
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(3) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:2
  • 共同引用共同引用:61
  • 點閱點閱:140
隨著高齡人口增加、少子化及居住型態轉變的趨勢影響,在宅老化是目前銀髮族在養老規劃上的首要選擇,而居家照顧服務是在宅老化能否成功的關鍵。目前台灣高齡居家照顧服務業尚未發展成熟,服務提供者的經營策略在缺乏相關知識與經驗下,無法明確制訂出發展的重點與方向,僅能靠著摸索與嘗試,慢慢從錯誤中學習。故本文主要目的在於深入探討台灣高齡居家照顧服務提供者的經營策略,針對產業中最具代表性的業者中化居家照顧與弘道老人福利基金會,分析其在經營上的行動與作法,並經由萃取、歸納與分類,整理出服務提供者的經營策略及其策略發展的路徑軌跡,另根據整體環境、組織型態、服務設計及服務傳遞等面向,比較不同型態(營利與非營利)服務提供者的共同處與差異處,最後提出經營策略的發展重點與實務建議供業者參考。
With the trend of aging, living alone or living with spouse only become the most concerning topic for arranging older adults’ life in the future. Therefore, Aging-inplace is the first choice for older adults who planning their retire life. The home care service for older adults is the key element in aging-in-place. However, the development of home care service industry for older adults in Taiwan is immature currently. Service providers in this industry generally lack of business knowledge and experiences to set up their business strategy. The purpose of this study was to understand the business strategy of Taiwan home care service providers and discovery the development paths of their strategy. This study used the case study approach to find out the gap of home care service industry and compared the profit organization with the nonprofit organization in environment, organization, service design, and service delivery aspects. Finally, some empirical suggestions were provided to service providers.
期刊論文
1.Cheng, M. M.、Humphreys, K. A.(2012)。The differential improvement effects of the strategy map and scorecard perspectives on managers, strategic judgments。The Accounting Review,87(3),899-924。  new window
2.Mojtaba, R.、Lotfollah, F.、Mahdy, M.、Aazam, B.(2011)。Strategy map creation using a balanced scorecard model case study: Central bank of Iran。European Journal of Economics, Finance & Administrative Sciences,36,60-74。  new window
3.Tsumuki, H.(1990)。Environmental adaptations of the rice stem borer, chilo suppressalis and the blue alfalfa aphid, acyrthosiphon kondoi to seasonal fluctuations。Advances in Invertebrate Reproduction,5,273-278。  new window
4.Horgas, A. L.、Wilms, H. U.、Baltes, M. M.(1998)。Daily life in very old age: Everyday activities as expression of successful living。The Gerontologist,38(5),556-568。  new window
5.王增勇(19971200)。殘補式或普及式福利?--臺北市居家照顧政策的抉擇。社區發展季刊,80,213-232。new window  延伸查詢new window
6.王玠(1991)。老人在宅服務理念與趨勢--鳥瞰我國施行現況。紅心會訊,8,14-15。  延伸查詢new window
7.古允文、詹宜璋(199806)。臺灣地區老人經濟安全與年金政策:社會排除觀點初探。人文及社會科學集刊,10(2),191-225。new window  延伸查詢new window
8.薛承泰(20080300)。臺灣家庭變遷與老人居住型態:現況與未未。社區發展季刊,121,47-56。new window  延伸查詢new window
會議論文
1.黃啓瑞、陳靖國、陳猷仙(2009)。居家照顧服務e化之研究。資訊科技國際研討會。台中。  延伸查詢new window
研究報告
1.行政院經建會(2002)。照顧服務福利及產業發展方案第二期計畫。台北:行政院經建會。  延伸查詢new window
2.吳淑瓊、王正、呂寶靜、莊坤洋、張媚、戴玉慈(2001)。建構長期照護體系先導計畫。內政部。  延伸查詢new window
圖書
1.內政部統計處(2011)。内政統計通報。台北:內政部統計處。  延伸查詢new window
2.內政部(2005)。加強老人安養服務方案。台北:內政部。  延伸查詢new window
3.王玢(2000)。社會工作辭典。台北:內政部社區發展雜誌社。  延伸查詢new window
4.行政院經建會(2009)。長期照護保險法制--服務提供及服務人力之評估。台北:行政院經建會。  延伸查詢new window
5.Hooyman, N.、Kiyak, H. A.(2010)。Social gerontology: A multidisciplinary perspective。Upper Saddle River, NJ:Pearson。  new window
其他
1.行政院經建會(2009)。因應長期照護保險法制規劃檢視「我國長期照顧十年計畫」成效及發展方向,http://www.cepd.gov.tw/ml.aspx?sNo=0012085。  延伸查詢new window
2.Kaplan, R. S.,Norton, D. P.(2000)。Having trouble with your strategy? Then map it,http://hbr.org/2000/09/having-trouble-with-your-strategy-then-map-it/ar/l。  new window
 
 
 
 
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