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題名:應用刺激理論建構訂房網站行為模式之研究
書刊名:觀光與休閒管理期刊
作者:林鴻德陳桓敦
作者(外文):Lin, Hung-deChen, Huan-tun
出版日期:2019
卷期:7:1
頁次:頁152-173
主題關鍵詞:設計安全性認知有用性知覺易用性使用傾向DesignSecurityPercieved usefulnessPercieved ease of useIntention to use
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(2) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:2
  • 共同引用共同引用:83
  • 點閱點閱:12
線上訂房提供消費者簡易、便利的訂房服務,著實成為重要的議題。本研究以刺激理論為架構,從訂房網站設計與訂房網站安全性對於線上訂房使用傾向進行探討,以了解消費者在訂房網站行為之模式。採網路問卷進行調查,運用描述性統計、信效度分析、Pearson積差相關分析以及多元迴歸進行分析與討論。結果發現,以刺激理論探討訂房行為模式適配性良好,各構念間彼此有直接與間接之影響關係,且具有顯著相關。知覺易用性對線上訂房使用傾向影響力最大,訂房網站設計與認知有用性次之,訂房網站安全性居於末位,且訂房網站設計與安全性交互作用時,反而對線上訂房使用傾向具有負面的影響力。最後依據研究結果與結論,對業者與未來研究者提供實務上可參考的建議。
Online travel agencies provides convenience and convenience reservation service to consumers has become an important issue. This research uses the stimulus theoretical framework as the framework to explore the design and security of reservation website to investigate the modle of behavior in the booking website. A questionnaire survey was conducted using a network questionnaire. The descriptive statistics, reliability and validity analysis, Pearson's correlation analysis and multiple regression analysis were used for analysis and discussion. The results show that it is a good match to explore the behavioral model base on the stimulus theoretical framework, and each construct has direct and indirect influences on each other, and there is a significant correlation between the constructs. Percieved ease of use has the greatest influence on the online booking use tendency. The design and percieved usefulness of the reservation website is second. The security of the reservation website is at the bottom, and the interaction between the reservation website design and the security has negative influence to the intention to use reservation website. Finally, based on the research results and conclusions, provide practical advice for the practitioners and future researchers.
期刊論文
1.Lai, Y. H.、Huang, H. C.、Lu, R. S.、Chang, C. M.(2013)。The effects of website trust, perceived ease of use, and perceived usefulness on consumers' online booking intention: Evidence from Taiwan B&B sector。Life Science Journal,10(2),1516-1523。  new window
2.Polatoglu, V. N.、Ekin, S.(2001)。An empirical investigation of the Turkish consumers' acceptance of Internet banking services。International Journal of Bank Marketing,19(4),156-165。  new window
3.張德勝(20050600)。The Validity and Reliability of Student Ratings: Comparison between Paper-pencil and Online Survey。中華心理學刊,47(2),113-125。new window  new window
4.Agag, Gomaa、El-Masry, Ahmed A.(2016)。Understanding the determinants of hotel booking intentions and moderating role of habit。International Journal of Hospitality Management,54,52-67。  new window
5.陳宜棻、倪家雄、蕭登泰(20110900)。結合網站設計品質、設計特性與購物價值觀點探討旅遊網站消費者之購買意願。電子商務學報,13(3),673-696。new window  延伸查詢new window
6.詹玉瑛、王資勳(20170300)。Online Hotel Booking Service Quality, Satisfaction and Customer Loyalty: A Case Study Using Agoda。運動休閒管理學報,14(1),45-66。new window  new window
7.Byambaa, Baasandulam、Chang, Kuo-Chung(2013)。The Influence Factors of Online Purchase on Customer Satisfaction in Mongolian Airlines。International Proceedings of Economics Development & Research,57,80-85。  new window
8.Liu, James N. K.、Zhang, Elaine Yulan(2014)。An investigation of factors affecting customer selection of online hotel booking channels。International Journal of Hospitality Management,39,71-83。  new window
9.Lai, P. C.(2016)。Design and Security impact on consumers' intention to use single platform E-payment。Interdisciplinary Information Sciences,22(1),111-122。  new window
10.Lai, P. C.(2017)。The Literature Review of Technology Adoption Models and Theories for the Novelty Technology。Journal of Information Systems and Technology Management,14(1),21-38。  new window
11.游森期、余民寧(20060600)。網路問卷與傳統問卷之比較:多樣本均等性方法學之應用。測驗學刊,53(1),103-127。new window  延伸查詢new window
12.Wolfinbarger, Mary F.、Gilly, Mary C.(2003)。ETailQ: dimensionalizing, measuring and predicting etail quality。Journal of Retailing,79(3),183-198。  new window
13.Collier, Joel E.、Bienstock, Carol C.(2006)。Measuring service quality in E-retailing。Journal of Service Research,8(3),260-275。  new window
14.Davis, Fred D.、Bagozzi, Richard P.、Warshaw, Paul R.(1989)。User acceptance of computer technology: A comparison of two theoretical models。Management Science,35(8),982-1003。  new window
會議論文
1.Bevan, N.(1997)。Usability Issues in Web Site Design。Seventh International Conference on Human-Computer Interaction。San Francisco:Elsevier Press。  new window
研究報告
1.交通部觀光局(20180227)。2017年國人旅遊狀況調查。  延伸查詢new window
圖書
1.梁定澎(2012)。資訊管理理論。前程文化出版社。  延伸查詢new window
其他
1.創市際市場研究顧問(20161007)。網友的旅遊行為:創市際調查報告,https://rocket.cafe/talks/79674。  延伸查詢new window
 
 
 
 
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