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題名:國際觀光旅館職場友誼與工作表現關係之探討--以卓越能力商數為中介變項
書刊名:運動休閒管理學報
作者:林子堯張偉雄吳連賞 引用關係
作者(外文):Lin, Tzu-yaoChang, Wei-hsiungWu, Lien-shang
出版日期:2022
卷期:19:2
頁次:頁82-102
主題關鍵詞:國際觀光旅館職場友誼卓越能力商數工作表現結構模式International tourist hotel industryWorkplace friendshipBrilliant QuotientBQWork performanceStructural equation modelingSEM
原始連結:連回原系統網址new window
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  • 共同引用共同引用:556
  • 點閱點閱:2
期刊論文
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3.林財源、洪瑞英(20080800)。國際觀光旅館員工出類拔萃商數與組織行為之實證研究--以臺灣地區三大旅館連鎖集團為例。明新學報,34(2),303-316。new window  延伸查詢new window
4.Kohler, S. S.、Mathieu, J. E.(1993)。Individual Characteristics, Work Perceptions and Affective Reactions Influences on Differentiated Absence Criteria。Journal of Organizational Behavior,14(6),515-530。  new window
5.吳淑禎、吳武忠(20061200)。實習生的工作表現與工作滿意分析--以觀光產業為例。餐旅暨家政學刊,3(4),473-491。new window  延伸查詢new window
6.Riordan, C. M.、Griffeth, R. W.(1995)。The opportunity for friendship in the workplace: An underexplored construct。Journal of Business and Psychology,10(2),141-154。  new window
7.何昶鴛、王雅玲(20120400)。高職餐飲管理科學生校外實習學習成效之探討。技術及職業教育學報,4(3),25-55。  延伸查詢new window
8.戴有德(20101200)。國際觀光旅館員工組織公平、工作滿意度、組織承諾與組織公民行為關係之研究。島嶼觀光研究,3(4),26-50。new window  延伸查詢new window
9.吳淑華(20050300)。不同教育背景之餐飲外場領班工作表現差異之研究--以飯店主管的觀點討論之。旅遊管理研究,5(1),17-32。new window  延伸查詢new window
10.王恩普、李承翰、賴世國(20131200)。工作價值觀與工作壓力之研究--以高雄地區的國際觀光旅館為例。運動休閒管理學報,10(4),32-44。new window  延伸查詢new window
11.Berman, E. M.、West, J. P.、Richter, M. N.(2002)。Workplace relationships: friendship patterns and consequences (according to managers)。Public Administration Review,62(2),217-230。  new window
12.Adams, J. S.(1963)。Wage inequities, productivity, and work quality。Industrial Relations,3(1),9-16。  new window
13.Caligiuri, Paula M.(2000)。The big five personality characteristics as predictors of expatriate's desire to terminate the assignment and supervisor-rated performance。Personnel Psychology,53(1),67-88。  new window
14.Nielsen, I. K.、Jex, S. M.、Adams, G. A.(2000)。Development and validation of scores on a two-dimensional workplace friendship scale。Educational and Psychological Measurement,60(4),628-643。  new window
15.賴世國、李承翰、王恩普(20131200)。國際觀光旅館員工工作壓力對幸福感之影響。嘉大體育健康休閒,12(3),71-77。new window  延伸查詢new window
16.Golden, Timothy D.(2006)。Avoiding depletion in virtual work: Telework and the intervening impact of work exhaustion on commitment and turnover intentions。Journal of Vocational Behavior,69(1),176-187。  new window
17.Boyd, N. G.、Taylor, R. R.(1998)。A developmental approach to the examination of friendship in leader-follower relationships。The Leadership Quarterly,9(1),1-25。  new window
18.Krackhardt, D.、Stern, R. N.(1988)。Informal network and organizational crises: An experimental simulation。Social Psychology Quarterly,51(2),123-140。  new window
19.Sias, P. M.(2005)。Workplace Relationship Quality and Employee Information Experiences。Communication Studies,56(4),375-395。  new window
20.Kirmeyer, S. L.、Lin, T.-R.(1987)。Social Support: Its Relationship to Observed Communication with Peers and Superiors。Academy of Management Journal,30(1),138-151。  new window
21.張偉雄(2016)。旅行業之軟實力:旅行社員工出類拔萃指數對工作表現之影響。休閒運動保健學報,11,47-66。  延伸查詢new window
22.Brotheridge, Celeste M.、Lee, Raymond T.(2002)。Testing a conservation of resources model of the dynamics of emotional labor。Journal of Occupational Health Psychology,7(1),57-67。  new window
23.Grandey, Alicia A.(2000)。Emotional Regulation in the Workplace: A New Way to Conceptualize Emotional Labor。Journal of Occupational Health Psychology,5(1),95-110。  new window
24.Farmer, S. M.、Fedor, D. B.(1999)。Volunteer participation and withdrawal: A psychological contract perspective on the role of expectations and organizational support。Nonprofit Management & Leadership,9(4),349-367。  new window
25.Campion, M. A.、Medsker, G. J.、Higgs, A. C.(1993)。Relations between work group characteristics and effectiveness: Implications for designing effective work group。Personnel Psychology,46(4),823-850。  new window
26.林彩梅、嚴文位(20070900)。領導型態與職場友誼關係之研究。多國籍企業管理評論,1(2),1-14。new window  延伸查詢new window
27.Glaman, J. H.、Jones, A. P.、Rozelle, R. M.(1996)。The effects of co-worker similarity on the emergence of affect in work teams。Group and Organization Management,21(2),192-215。  new window
28.詹玉瑛、王資勳(20170300)。Online Hotel Booking Service Quality, Satisfaction and Customer Loyalty: A Case Study Using Agoda。運動休閒管理學報,14(1),45-66。new window  new window
29.Jehn, K. A.、Shah, P. P.(1997)。Interpersonal relationships and task performance: An examination of mediating processes in friendship and acquaintance groups。Journal of Personality and Social Psychology,72(4),775-790。  new window
30.胡夢蕾(20040200)。餐旅學生人格特質與實習工作滿意度關係之研究。教育研究資訊,12(1),103-131。new window  延伸查詢new window
31.Preacher, Kristopher J.、Rucker, Derek D.、Hayes, Andrew F.(2007)。Addressing Moderated Mediation Hypotheses: Theory, Methods, and Prescriptions。Multivariate Behavioral Research,42(1),185-227。  new window
32.Hu, Y.、Kim, H. J.(2018)。Positive and negative eWOM motivations and hotel customers' eWOM behavior: Does personality matter?。International Journal of Hospitality Management,75,27-37。  new window
33.Bagozzi, Richard P.、Yi, Youjae(1988)。On the Evaluation of Structural Equation Models。Journal of the Academy of Marketing Science,16(1),74-94。  new window
34.陳寬裕、陳秀娟、蘇儀湄(20160300)。市場導向、全面品質管理與旅館績效之研究:組織學習的中介效果。休閒產業管理學刊,9(1),1-28。new window  延伸查詢new window
35.Wen, J.、Huang, S. S.、Hou, P.(2019)。Emotional intelligence, emotional labor, perceived organizational support, and job satisfaction: A moderated mediation model。International Journal of Hospitality Management,81,120-130。  new window
36.彭台光、高月慈、林鉦棽(20060200)。管理研究中的共同方法變異:問題本質、影響、測試和補救。管理學報,23(1),77-98。new window  延伸查詢new window
37.Kim, H.、Rhou, Y.、Topcuoglu, E.、Kim, Y. G.(2020)。Why hotel employees care about Corporate Social Responsibility (CSR): Using need satisfaction theory。International Journal of Hospitality Management,87。  new window
38.成章瑜、楊永妙(2005)。台灣工作人職場BQ大調查。管理雜誌,368,70-72。  延伸查詢new window
39.呂光前、呂曉媛、杜佩蘭、陳錦輝、黃英忠(20180900)。挑戰性壓力源、障礙性壓力源與工作滿足--旅行社員工自我效能的調節效果。運動休閒管理學報,15(3),1-17。new window  延伸查詢new window
40.顏禎瑩、賴世國、王恩普(20160800)。員工工作價值觀與幸福感之關係--以臺灣南部國際觀光旅館為例。嘉大體育健康休閒,15(2),68-77。new window  延伸查詢new window
41.Berraies, S.(2019)。The effect of enterprise social networks use on exploitative and exploratory innovations。Journal of Intellectual Capital,20(3),426-452。  new window
42.Bleidorn, W.、Hopwood, C. J.、Lucas, R. E.(2018)。Life events and personality trait change。Journal of Personality,86(1),83-96。  new window
43.Chakraborty, U.、Biswal, S. K.(2020)。Impact of online reviews on consumer's hotel booking intentions: Does brand image mediate?。Journal of Promotion Management,26(7),943-963。  new window
44.Chien, G. C.、Mao, I.、Nergui, E.、Chang, W.(2020)。The effect of work motivation on employee performance: Empirical evidence from 4-star hotels in Mongolia。Journal of Human Resources in Hospitality & Tourism,19(4),473-495。  new window
45.Hsu, F. S.、Liu, Y. A.、Tsaur, S. H.(2019)。The impact of workplace bullying on hotel employees' well-being: Do organizational justice and friendship matter?。International Journal of Contemporary Hospitality Management,31(4),1702-1719。  new window
46.Huang, S. S.、Yu, Z.、Shao, Y.、Yu, M.、Li, Z.(2020)。Relative effects of human capital, social capital and psychological capital on hotel employees' job performance。International Journal of Contemporary Hospitality Management,33(2),490-512。  new window
47.Imran, M. K.、Ilyas, M.、Aslam, U.、Fatima, T.(2018)。Knowledge processes and firm performance: the mediating effect of employee creativity。Journal of Organizational Change Management,31(3),512-531。  new window
48.李蕙貞(20150300)。Applying the Kano Model of Service Quality in Hotel Management。運動休閒管理學報,12(1),57-68。new window  new window
49.Rivaldo, Y.(2021)。Leadership and motivation to performance through job satisfaction of hotel employees at D'Merlion Batam。The Winners,22(1)。  new window
50.Vo-Thanh, T.、Vu, T. V.、Nguyen, N. P.、Nguyen, D. V.、Zaman, M.、Chi, H.(2021)。How does hotel employees' satisfaction with the organization's COVID-19 responses affect job insecurity and job performance?。Journal of Sustainable Tourism,29(6),907-925。  new window
51.Yan, C.-H.、Ni, J.-J.、Chien, Y.-Y.、Lo, C.-F.(2021)。Does workplace friendship promote or hinder hotel employees' work engagement? The role of role ambiguity。Journal of Hospitality and Tourism Management,46,205-214。  new window
52.Zhuang, W.-L.、Chen, K.-Y.、Chang, C.-L.、Guan, X.、Huan, T. C.(2020)。Effect of hotel employees' workplace friendship on workplace deviance behaviour: moderating role of organisational identification。International Journal of Hospitality Management,88。  new window
53.成章瑜、楊永妙(2005)。BQ,第一眼就要贏。管理雜誌,368,54-58。  延伸查詢new window
會議論文
1.林子堯(2012)。國際觀光旅館卓越能力商數與工作表現關聯性之研究。2012全球商業經營管理學術研討會,正修科技大學 。  延伸查詢new window
2.Zaki, S.、Rashidi, M. Z.(2011)。A model of professional excellence through personality quotients。3rd South Asian International Conference。  new window
學位論文
1.吳嘉玲(2006)。非營利組織中志工的工作動機對工作表現的影響--以北美館與故宮博物院為例(碩士論文)。國立中央大學,桃園。  延伸查詢new window
2.吳淑禎(2006)。知覺組織支持與直屬主管教導對實習生工作表現與工作滿意之影響--以餐旅及休憩業為例(碩士論文)。銘傳大學,桃園縣。  延伸查詢new window
3.鍾幸倪(2011)。國際觀光旅館第一線從業人員之工作特性、情緒勞務與工作滿意關聯性研究(碩士論文)。國立高雄餐旅大學。  延伸查詢new window
4.陳映羽(2005)。員工推薦對職場友誼影響之研究(博士論文)。中國文化大學。new window  延伸查詢new window
5.梁進龍(2005)。職場友誼與員工創造力關係之研究(博士論文)。中國文化大學。new window  延伸查詢new window
6.張偉雄(2010)。旅行社員工職場友誼、卓越能力商數與工作表現關係之研究--以高雄市旅行社為例(博士論文)。長榮大學。new window  延伸查詢new window
7.呂國松(2007)。出類拔萃商數與內部行銷對組織承諾、組織公民行為之研究--以高科技產業為例(碩士論文)。長榮大學。  延伸查詢new window
8.林莉莉(2005)。航空公司全職、部分工時人員角色認知對工作特性與工作表現關係之中介作用(碩士論文)。世新大學。  延伸查詢new window
圖書
1.Hochschild, A. R.(1983)。The Managed Heart。University of California Press。  new window
2.Robbins, S. P.、Judge, T. A.(2017)。Organizational Behavior。Pearson Education Limited。  new window
3.Bollen, Kenneth A.(1989)。Structural equations with latent variables。John Wiley & Sons, Inc.。  new window
4.Duck, S. W.(1983)。Friends, for life: The psychology of close relationships。Palgrave Macmillan。  new window
5.Mississippi State University(1999)。The growth and development of logistics personnel。Council of Logistics Management。  new window
6.Robbins, S. P.、Judge, T. A.(2022)。Organizational behavior。Prentice Hall。  new window
 
 
 
 
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