高校輔導員是承擔教育和管理工作的重要力量,但面臨隊伍不穩定問題。本研究探索影響輔導員產生離職意向的關鍵因素,并構建離職意向動因模型。先選取已離職和未離職輔導員共10名進行結構化訪談,并在編碼分析的基礎上,編制離職意向問卷,對200名輔導員做問卷調查。結果表明,影響輔導員離職意向的主要因素包括學校回報、人-職匹配、工作-家庭沖突、人際環境和工作壓力五個方面,它們通過工作滿意度的部分中介作用影響離職意向。

University counselors are an important force in undertaking education and management,but they face problems of team instability.This study explored the key factors that influence counselors’ intention to leave,and constructed a motivation model for turnover intention.A total of 10 resigned and not resigned counselors were selected for structured interviews.Based on the coding analysis,a turnover intention questionnaire was prepared and a questionnaire survey was conducted for 200 counselors.The results showed that salary,person-position matching degree,work-family balance,interpersonal environment and work stress were the main factors affecting the counselors’ intention to leave the job,and job satisfaction played the partial mediation role.