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題名:自我覺察督導模式訓練與實務應用-督導訓練手冊編製與新手督導者之受訓經驗
作者:蘇盈儀
作者(外文):Su, Ying-Yi
校院名稱:國立彰化師範大學
系所名稱:輔導與諮商學系所
指導教授:陳金燕
學位類別:博士
出版日期:2015
主題關鍵詞:自我覺察督導模式自我覺察督導訓練手冊新手督導受訓者學校輔導工作The Self-Awareness Supervision Model (SASM)SASM training handbooknovice supervisorsschool guidance
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本研究目的有三,一為編製自我覺察督導模式訓練手冊,二為探究新手督導者接受自我覺察督導模式訓練之受訓經驗,檢核自我覺察督導模式訓練架構,三為基於新手督導者之督導經驗,檢核自我覺察督導模式之實務應用。本研究知識論遵循東方儒道哲學觀點,研究方法論則為Merriam(1998)所提出的基本質性研究(basic qualitative study)。研究參與者為八位新手督導者,六位女性專任輔導教師、兩位男性專任輔導教師,皆具有三年以上中等學校輔導工作經驗。研究者擔任此訓練工作坊訓練者,並於研究參與者參與三天自我覺察督導訓練工作坊起進行資料蒐集。蒐集資料方式為三階段之半結構式訪談,第一階段為參與訓練工作坊期間、第二階段為參與訓練工作坊後、第三階段為應用自我覺察督導模式進行三次督導之後。
研究結果以五部分呈現:自我覺察督導模式訓練手冊編修、新手督導受訓者之整體受訓歷程與體驗、應用自我覺察督導模式之操作經驗、使用此督導模式提升督導者角色之自我覺察能力與督導效能、以及對於此模式訓練架構之回饋與建議。以草擬之自我覺察督導模式訓練手冊,增修範例提供參照。新手督導受訓者之受訓經驗多以摸索與熟悉督導者專業角色以及自我覺察督導模式工作架構開始,隨著訓練工作坊之課程講述與督導演練,逐步精熟此督導模式。實際運用此督導模式時,需持續熟悉使用督導問話以及發展個人化問句之需求;亦,研究參與者亦驚喜於學習與應用此督導模式時,自我覺察能力遷移至自身之諮商工作。最後,新手督導者認為此督導模式之訓練架構,應拆解提升自我覺察策略之問句,逐一演練,方能精熟與進一步發展個人化的問話風格;另,督導後督導也需納入訓練架構中,協助新手督導者進行督導時之自我檢核。
研究者根據本研究資料分析結果,針對新手督導者之學習與受訓需求進行討論,進而檢視自我覺察督導模式訓練架構之發展,以做為編寫新手督導受訓者之自我覺察督導訓練手冊依據。最後,研究者針對中等學校輔導工作實務、學校輔導與諮商教育訓練、諮商督導訓練、以及未來研究方向提出建議。
This study aimed to explore novice supervisor’s training experience of Self-Awareness Supervision Model (SASM). Additionally, another purpose of this study was to develop a SASM training handbook based on novice supervisor’s training experience. Confucianism and Taoism were employed as epistemologies and qualitative methodology was utilized. Semi-structured interviews for each participant were conducted in three different timings for data collection.
Eight novice supervisors (six female and two male teachers) were recruited for this study, who were age 25 to 32 and had over five years of teaching and practice of school guidance. All the participants attended to a three-day SASM training workshop which was offered by the researcher. Each participant received three interviews: (a) the first interview was conducted when they completed two days of training; (b) the second interview was held after they completed the three-day training workshop; (c) the third interview was carried out when they had three supervision sessions by employing SASM.
The research findings were presented by the following sub-sections: (a) the development of SASM training handbook; (b) novice supervisors’ overall training process and experience; (c) novice supervisors’ experiences of applying SASM into their supervision sessions; (d) the enhancement of novice supervisors’ self-awareness and supervision efficacy by employing SASM; (e) novice supervisors’ feedback on SASM training model. Novice supervisors of this study reported that at the beginning they started learning SASM and the professional role of being a supervisor. They described that they became more familiar with SASM due to the instructions and role-playing in the training workshop. When novice supervisors conducted SASM supervision, it took time for them to initiate “self-awareness enhancement questions” and facilitate the conversation with their supervisees. Additionally, novice supervisors expressed that they would like to develop their personal style to use these “self-awareness enhancement questions.” Further, novice supervisors were surprised that their learning of SASM translated into their own counselling sessions. Finally, novice supervisors reported that in SASM training it would be beneficial for trainees to practice each “self-awareness enhancement question” in order to better prepare them for providing SASM supervision as well as developing a personal style of employing SASM.
In terms of the results of the study, novice supervisors’ learning and training needs, an examination of SASM training model, and the development of SASM training handbook were discussed. Finally, the implications of the study for school guidance practice, training of school guidance and counselling, training of counselling supervision, and future research were offered.
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