:::

詳目顯示

回上一頁
題名:主管心情感染與員工創新行為的關係:敬業貢獻與工作倦怠的中介角色
書刊名:人力資源管理學報
作者:張火燦 引用關係劉嘉雯 引用關係許宏明繆敏志童志隆
作者(外文):Chang, Huo-tsanLiou, Jia-wenHsu, Hung-mingMiao, Min-chihTung, Chih-lung
出版日期:2011
卷期:11:2
頁次:頁1-24
主題關鍵詞:心情感染敬業貢獻工作倦怠創新行為Mood contagionWork engagementBurnoutInnovative behavior
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(7) 博士論文(1) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:7
  • 共同引用共同引用:0
  • 點閱點閱:98
本研究主要是在探討廣告公司創意部門的主管其正向及負向心情感染對廣告設計人員之創新行爲的影響路徑,並探討敬業貢獻與工作倦怠在上述路徑所扮演的中介角色。本研究採用配對樣本的方式進行問卷調查,以結構方程模式進行路徑分析。本研究結果顯示:(1)主管正向心情表現會經由員工正向心情感受正向影響員工敬業貢獻;(2)員工正向心情感受會經由敬業貢獻正向影響創新行爲;(3)主管負向心情表現會經由員工負向心情感受正向影響工作倦怠,但不會對創新行爲產生顯著之影響。本研究提出研究結論與管理意涵之討論。
This study explored the relationships between supervisors' positive and negative mood contagion and employees' innovative behavior. We focused on the mediating effect of work engagement and burnout. Subjects in this study were 123 dyads of supervisors and employees from the creative department of advertising companies. Structural Equation Modeling was employed to test the hypotheses. Findings showed that: (1) employees' positive mood experience mediated the positive relationship between supervisors' positive mood expression and employees' work engagement. (2) Work engagement mediated the positive relationship between employee's positive mood experience and innovative behavior. (3) Employees' negative mood experience mediated the positive relationship between supervisors' negative mood expression and employees' burnout, but this influence subsequently did not affect employees' innovative behavior. The theoretical and practical implications are also discussed.
期刊論文
1.Pieterse A. N.、van Knippenberg, D.、Schipper,s M.、Stam, D.(2010)。Transformational and Transactional Leadership and Innovative Behavior: The Moderating Role of Psychological Empowerment。Journal of Organizational Behavior,31,609-623。  new window
2.Söderlund, Magnus、Rosengren, Sara(2007)。Receiving Word-of-Mouth from the Service Customer: an Emotion-based Effectiveness Assessment。Journal of Retailing and Consumer Services,14(2),123-136。  new window
3.Fredrickson, Barbara L.(2003)。The value of positive emotions: The emerging science of positive psychology is coming to understand why it's good to feel good。American Scientist,91(4),330-335。  new window
4.Estrada, Carlos A.、Isen, Alice M.、Young, Mark J.(1994)。Positive Affect Improves Creative Problem Solving and Influences Reported Source of Practice Satisfaction in Physicians。Motivation and Emotion,18(4),285-299。  new window
5.Amabile, T. M.、Hadley, C. N.、Kramer, S. J.(2002)。Creativity under the gun。Harvard Business Review,80(8),52-61。  new window
6.Ryan, R. M.、Deci, E. L.(2000)。Self-determination theory and facilitation of intrinsic motivation, social development, and well-being。American psychologist,55(1),68-78。  new window
7.Sy, Thomas、Côté, Stéphane、Saavedra, Richard(2005)。The Contagious Leader: Impact of the Leader's Mood on the Mood of Group Members, Group Affective Tone, and Group Processes。Journal of Applied Psychology,90(2),295-305。  new window
8.Ashkanasy, N. M.、Hartel, C. E. J.、Daus, C. S.(2002)。Diversity and Emotion: The New Frontiers in Organizational Behavior Research。Journal of Management,28(3),307-338。  new window
9.George, J. M.、Zhou, J.(2002)。Understanding when bad moods foster creativity and good ones don't: The role of context and clarity of feelings。Journal of Applied Psychology,87(4),687-697。  new window
10.Sobel, M. E.(1982)。Asymptotic Intervals for Indirect Effects in Structural Equations Models。Sociological Methodology,13,290-312。  new window
11.Goleman, D.、Boyatzis, R.、McKee, A.(2001)。Primal Leadership: The Hidden Driver of Great Performance。Harvard Business Review,79(12),42-51。  new window
12.Watson, D.、Clark, L. A.、Tellegen, A.(1988)。Development and validation of brief measurement of positive and negative affect: the panas scales。Journal of Personality and Social Psychology,54(6),1063-1070。  new window
13.Janssen, O.、Van Yperen, N. W.(2004)。Employees' Goal Orientations, the Quality of Leader-member Exchange, and the Outcomes of Job Performance and Job Satisfaction。Academy of Management Journal,47(3),368-384。  new window
14.De Dreu, C. K. W.(2006)。When Too Little or Too Much Hurts: Evidence for a Curvilinear Relationship Between Task Conflict and Innovation in Teams。Journal of Management,32(1),83-107。  new window
15.Barsade, Sigal G.、Amabile, Teresa M.、Mueller, Jennifer S.、Staw, Barry M.(2005)。Affect and Creativity at Work。Administrative Science Quarterly,50(3),367-403。  new window
16.George, J. M.、Zhou, J.(2007)。Dual Tuning in a Supportive Context: Joint Contributions of Positive Mood, Negative Mood, and Supervisory Behaviors to Employee Creativity。Academy of Management Journal,50(3),605-622。  new window
17.Liden, R. C.、Maslyn, J. M.(1998)。Multidimensionality of Leader-Member Exchange: An Empirical Assessmemt Through Scale Development。Journal of Management,24(1),43-72。  new window
18.Fong, C. T.(2006)。The effects of emotional ambivalence on creativity。Academy of Management Journal,49(5),1016-1030。  new window
19.Shalley, C. E.、Zhou, J.、Oldham, G. R.(2004)。The effects of personal and contextual characteristics on creativity: Where should we go from here?。Journal of Management,30(6),933-958。  new window
20.George, J. M.(2000)。Emotions and leadership: The role of emotional intelligence。Human Relations,53(8),1027-1055。  new window
21.Janssen, Onne(2000)。Job demands, perceptions of effort-reward fairness and innovative work behaviour。Journal of Occupational and Organizational Psychology,73(3),287-302。  new window
22.Nasser, F.、Takahashi, T.(2003)。The effect of using item parcels on ad hoc goodness-of-fit indexes in confirmatory factor analysis: An example using Sarason's reactions to tests。Applied Measurement in Education,16,75-97。  new window
23.Cordes, C. L.、Dougherty, T. W.(1993)。A Review and Integration of Resource on Job Burnout。Academy of Management Review,18(4),621-656。  new window
24.Zhang, Xiaomeng、Bartol, Kathryn M.(2010)。Linking empowering leadership and employee creativity: The influence of psychological empowerment, intrinsic motivation, and creative process engagement。Academy of Management Journal,53(1),107-128。  new window
25.Baas, M.、De Dreu, C. K. W.、Nijstad, B. A.(2008)。A meta-analysis of 25 years of mood-creativity research: Hedonic tone, activation, or regulatory focus?。Psychological Bulletin,134(6),779-806。  new window
26.Conti, R.、Amabile, T. M.、Poliak, S.(1995)。The Positive Impact of Creative Activity: Effects of Creative Task Engagement and Motivational Focus on College Students Learning。Personality and Social Psychology Bulletin,21,1107-1116。  new window
27.Conger, J. A.、Kanungo, R. N.(1987)。Toward a behavior theory of charismatic leadership in organizational settings。Academy of Management Review,12(4),627-647。  new window
28.Shalley, C. E.、Gilson, L. L.(2004)。What leaders need to know: A review of social and contextual factors that can foster or hinder creativity?。The Leadership Quarterly,15(1),33-53。  new window
29.Bono, J. E.、Ilies, R.(2006)。Charisma, positive emotions and mood contagion。The Leadership Quarterly,17,317-334。  new window
30.Barsade, S. G.(2002)。The ripple effect: emotional contagion and its influence on group behavior。Administrative Science Quarterly,47(4),644-675。  new window
31.Tsai, Wei Chi、Chen, Chien Cheng、Liu, Hui Lu(2007)。Test of a Model Linking Employee Positive Moods and Task Performance。Journal of Applied Psychology,92(6),1570-1583。  new window
32.Schaufeli, Wilmar B.、Salanova, Marisa、González-Romá, Vicente、Bakker, Arnold B.(2002)。The measurement of engagement and burnout: A two sample confirmatory factor analytic approach。Journal of Happiness Studies: An Interdisciplinary Forum on Subjective Well-Being,3(1),71-92。  new window
33.Anderson, James C.、Gerbing, David W.(1988)。Structural Equation Modeling in Practice: A Review and Recommended Two-Step Approach。Psychological Bulletin,103(3),411-423。  new window
34.Russell, J. A.、Carroll, J. M.(1999)。On the bipolarity of positive and negative affect。Psychological Bulletin,125(1),3-30。  new window
35.Schwarz, N.、Clore, G. L.(2003)。Mood as information: 20 years later。Psychological Inquiry,14(3/4),296-303。  new window
36.Watson, David K.、Tellegen, Auke(1985)。Toward a consensual structure of mood。Psychological Bulletin,98(2),219-235。  new window
37.Staw, Barry M.、Sutton, Robert I.、Pelled, Lisa H.(1994)。Employee positive emotion and favorable outcomes at the workplace。Organization Science,5(1),51-71。  new window
38.Scott, Susanne G.、Bruce, Reginald A.(1994)。Determinants of Innovative Behavior: A Path Model of Individual Innovation in the Workplace。Academy of Management Journal,37(3),580-607。  new window
39.Bakker, A. B.、Demerouti, E.、Verbeke, W.(2004)。Using the job demands-resources model to predict burnout and performance。Human Resource Management,43(1),83-104。  new window
40.Hakanen, J. J.、Bakker, A. B.、Schaufeli, W. B.(2006)。Burnout and work engagement among teachers。Journal of School Psychology,43(6),495-513。  new window
41.Amabile, Teresa M.(1988)。A Model of Creativity and Innovation in Organizations。Research in Organizational Behavior,10(1),123-167。  new window
42.Weiss, Howard M.、Cropanzano, Russell(1996)。Affective events theory: A theoretical discussion of the structure, causes, and consequences of affective experiences at work。Research in Organizational Behavior,18,1-74。  new window
43.Hu, Li-tze、Bentler, Peter M.(1999)。Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives。Structural Equation Modeling: A Multidisciplinary Journal,6(1),1-55。  new window
44.Bakker, A. B.、Schaufeli, W. B.(2008)。Positive organizational behavior: Engaged employees in flourishing organizations。Journal of Organizational Behavior,29(2),147-154。  new window
45.Luthans, Fred、Youssef, Carolyn M.(2007)。Emerging Positive Organizational Behavior。Journal of Management,33(3),321-349。  new window
46.Schaufeli, Wilmar B.、Bakker, Arnold B.(2004)。Job demands, job resources, and their relationship with burnout and engagement: a multi-sample study。Journal of Organizational Behavior: The International Journal of Industrial, Occupational and Organizational Psychology and Behavior,25(3),293-315。  new window
47.Podsakoff, Philip M.、MacKenzie, Scott B.、Lee, Jeong-Yeon、Podsakoff, Nathan P.(2003)。Common method biases in behavioral research: A critical review of the literature and recommended remedies。Journal of Applied Psychology,88(5),879-903。  new window
48.Demerouti, E.、Bakker, A. B.、Nachreiner, F.、Schaufeli, W. B.(2001)。The job demands-resources model of burnout。Journal of Applied Psychology,86(3),499-512。  new window
49.Anderson, C.、Keltner, D.、John, O. P.(2003)。Emotional convergence between people over time。Journal of Personality and Social Psychology,84,1054-1068。  new window
50.Ashkanasy, N. M.(2009)。After thirty years?。What does the future hold,30,15-20。  new window
51.Bakker, A. B.、Schaufeli, W. B.、Sixma, H. J.、Bosveld, W.(2001)。Burnout contagion among general practitioners。Journal of Social and Clinical Psychology,20,82-98。  new window
52.Bakker, A. B.、Demerouti, E.、Schaufeli, W. B.(2005)。The crossover of burnout and work engagement among working couples。Human Relations,58(5),661-690。  new window
53.Coffman, D. L.、MacCallum, R. C.(2005)。Using parcels to convert path analysis models into latent variable model。Multivariate Behavioral Research,40,235-259。  new window
54.Dirks, K. T.、Ferrin, D. L.(2002)。Trust in leadership: Meta-anlaytic findings and implications for research and practice。Journal of Applied Psychology,87,611-628。  new window
55.Filipowicz, A.(2006)。From positive affect to creativity: The surprising role of surprise。Creativity Research Journal,18,141-152。  new window
56.Levy, D. A.、Nail, P. R.(1993)。Contagion: A theoretical and empirical review reconceptualization。Genetic, Social and General Psychology Monographs,119,235-183。  new window
57.Forgas, J. P.(2002)。Feeling and doing: Affective influences on interpersonal behavior。Psychological Inquiry,13,1-28。  new window
58.Maslach, C.、Jackson, S. E.(1984)。Burnout in organzational settings。Applied Social Psychology Annual,5,133-153。  new window
59.Masterson, S. S.(2001)。A trickle-down model of organizational justices: Relating Employees' and customers' perceptions of and reactions to fairness。Journal of Applied Psychology,86,594-604。  new window
60.Neumann, R.、Strack, F.(2000)。Mood contagion: The automatic transfer of moods between persons。Journal of Personality and Social Psychology,79,211-223。  new window
61.Huhtala, H.、Parzefall, M.(2007)。A review of employee well-being and innovativeness: An opportunity for a mutual benefit。Creativity and Innovation Management,16,299-306。  new window
62.Omdahl, B. L.、O'Donnel, C.(1999)。Emotional contagion, empathic concern and communicative responsiveness as variables affecting nurses' stress and occupational commitment。Journal of Advancing Nursing,29,1351-1359。  new window
63.Ramamoorthy, N.、Flood, P. C.、Slattery, T.、Sardessai, R.(2005)。Determinants of innovative work behavior: Development and test of an integrated model。Creativity and Innovation Management,14(2),142-150。  new window
64.Rego, A.、Sousa, F.、Cunha, M. P.、Correia, A.、Saur-Amaral, I.(2007)。Leader self-reported emotional intelligence and perceived employee creative: An exploratory study。Creativity and Innovation Management,16(3),250-264。  new window
65.Vosbrug, S. K.(1998)。Mood and the quantity and quality of ideas。Creativity Research Journal,11,315-324。  new window
66.Watson, D.、Hubbard, B.(1996)。Adaptational style and dispositional structure: Coping in the context of the five-factor model。Journal of Personality,64(4),737-774。  new window
67.Zellars, K. L.、Perrewe, P.、Hochwarter, W.(2000)。Burnout in healthcare: The role of the five factors of personality。Journal of Applied Social Psychology,30,1570-1598。  new window
68.Zellars, K. L.、Hochwarter, W. A.、Perrewe, P. L.、Hoffman, N.、Ford, E. W.(2004)。Experiencing job burnout: The roles of positive and negative traits and states。Journal of Applied Social Pschology,34,887-911。  new window
圖書
1.Florida, R. L.(2002)。The rise of the creative class: And how it's transforming work, leisure, community and everyday life。New York, NY:Perseus Book Group。  new window
2.Hatfield, Elaine、Cacioppo, John T.、Rapson, R. L.(1994)。Emotional contagion。New York, NY:Cambridge University Press。  new window
3.Schaufeli, W. B.、Leither, M. P.、Maslach, C.、Jackson, S. E.(1996)。Maslach burnout inventory-general survey。The maslach burnout inventory: Test manual。Palo Alto, CA。  new window
4.Caruso, D. R.、Mayer, J. D.、Salovey, P.(2002)。Emotional intelligene and emotional leadership。Multiple Intelligences and Leadership。Mahwah, NJ。  new window
其他
1.Hewitt Associates(2003)。What makes a best employer? Insights and findings from Hewitt's global best employer study,http://was2.hewitt.com/bestemployers/pdfs/BestEmployer, 20080425。  new window
 
 
 
 
第一頁 上一頁 下一頁 最後一頁 top
:::
無相關書籍
 
無相關著作
 
QR Code
QRCODE