期刊論文1. | Hsieh, Ling-Feng、Lin, Li-Hung(2010)。A performance evaluation model for international tourist hotels in Taiwan: An application of the relational network DEA。International Journal of Hospitality Management,29(1),14-24。 |
2. | Ford, Andrew(1997)。System dynamics and the electric power industry。System Dynamics Review,13(1),57-85。 |
3. | Briggs, S.、Sutherland, J.、Drummond, S.(2007)。Are hotels serving quality? An exploratory study of service quality in the Scottish hotel sector。Tourism Management,28(4),1006-1019。 |
4. | Lin, C. T.、Wu, C. S.(2008)。Selecting a marketing strategy for private hotels in Taiwan using the analytic hierarchy process。The Service Industries Journal,28(8),1077-1091。 |
5. | Chen, M.-F.、Tung, P.-J.(2014)。Developing an extended Theory of Planned Behavior model to predict consumers' intention to visit green hotels。International Journal of Hospitality Management,36,221-230。 |
6. | Hsiao, C.-T.(2014)。Industrial development research by systems approach in NICs: The case in Taiwan。Systems Research and Behavioral Science,31(2),258-267。 |
7. | Sterman, John D.(1988)。Modeling the Formation of Expectations: The History of Energy Demand Forecasts。International Journal of Forecasting,4(2),243-259。 |
8. | 戴有德(20101200)。國際觀光旅館員工組織公平、工作滿意度、組織承諾與組織公民行為關係之研究。島嶼觀光研究,3(4),26-50。 延伸查詢 |
9. | Chou, C. J.(2014)。Hotels’ environmental policies and employee personal environmental beliefs: Interactions and outcomes。Tourism Management,40(1),436-446。 |
10. | Cai, L. A.、Hobson, J. S. P.(2004)。Making hotel brands work in a competitive environment。Journal of Vacation Marketing,10(3),197-208。 |
11. | Tsaur, S.-H.、Lin, Y.-C.(2004)。Promoting service quality in tourist hotels: The role of HRM practices and service behavior。Tourism Management,25(4),471-481。 |
12. | Chiang, W.-E.、Tsai, M.-H.、Wang, L. S.-M.(2004)。A DEA evaluation of Taipei hotels。Annals of Tourism Research,31(3),712-715。 |
13. | Andersen, D. F.、Richardson, G. P.、Vennix, J. A. M.(1997)。Group model building: Adding more science to the craft。System Dynamics Review,13(2),187-201。 |
14. | Barlas, Y.、Carpenter, S.(1990)。Philosophical roots of model validation: two paradigms。System Dynamics Review,6(2),148-166。 |
15. | Chen, J. H.、Jan, T. S.(2005)。A system dynamics model of the semiconductor industry development in Taiwan。Journal of the Operational Research Society,56(10),1141-1150。 |
16. | Oh, H.(2003)。Price fairness and its asymmetric effects on overall price, quality, and value judgments: the case of an upscale hotel。Tourism Management,24(4),387-399。 |
17. | Coyle, R. G.(1998)。The Practice of System Dynamics: Milestones, Lessons and Ideas from 30 years experience。System Dynamics Review,14(4),343-365。 |
18. | 賴佩均、陳琪婷、賴宏昇、林書婷(20090400)。人力派遣服務業於臺灣觀光旅館業之角色扮演與應用。觀光休閒學報,15(1),69-88。 延伸查詢 |
19. | 鄧瑞兆、李靖瑜(20100900)。市場結構、廠商行為與營運績效之研究--以我國國際觀光旅館業為例。臺灣銀行季刊,61(3),160-192。 延伸查詢 |
20. | Hoque, K.(1999)。Human Resource Management and Performance in the UK Hotel Industry。British Journal of Industrial Relations,37(3),419-443。 |
21. | Hu, J.-L.、Chiu, C.-N.、Shieh, H.-S.、Huang, C.-H.(2010)。A stochastic cost efficiency analysis of international tourist hotels in Taiwan。International Journal of Hospitality Management,29(1),99-107。 |
22. | Chen, C.-F.(2007)。Applying the stochastic frontier approach to measure hotel managerial efficiency in Taiwan。Tourism Management,28(3),696-702。 |
23. | Chiang, C.-F.、Jang, S. S.(2008)。The antecedents and consequences of psychological empowerment: The case of Taiwan's hotel companies。Journal of Hospitality and Tourism Research,32(1),40-61。 |
24. | 童桂馨、林慧茹、陳詩婷(20080400)。市場定位、競爭與歇業--臺灣觀光旅館實證分析。休閒暨觀光產業研究,3(1),94-110。 延伸查詢 |
25. | 林麗雪(1997)。新舊之爭土洋大戰--台灣旅館業致勝魔法。卓越雜誌月刊,156,32-36。 延伸查詢 |
26. | 林子堯、張偉雄、林舜涓、林玉婷(20090600)。商務旅館經營策略之研究--以「高雄商旅」為例。運動健康與休閒學刊,12,115-127。 延伸查詢 |
27. | 梁榮輝、劉邦典、林杰麃(20061200)。旅館業服務品質與決策方向關聯性之研究--以知覺定位分析來探討。績效與策略研究,3(2),113-127。 延伸查詢 |
28. | 賴松鐘、吳玉麒、陳欽雨(20131200)。觀光旅館業之競爭分析與行銷策略--以雲朗觀光酒店集團為例。經營管理論叢,2013特刊,1-16。 延伸查詢 |
29. | Alexander, M.、Chen, C. C.、MacLaren, A.、O'Gorman, K. D.(2010)。Love motels: Oriental phenomenon or emergent sector?。International Journal of Contemporary Hospitality Management,22(2),194-208。 |
30. | Ansoff, H. I.、Slevin, D. P.(1968)。An appreciation of industrial dynamics。Management Science,14(7),383-397。 |
31. | Barros, C. P.(2005)。Evaluating the efficiency of a small hotel chain with a Malmquist productivity index。International Journal Tourism Research,7(3),173-184。 |
32. | Chen, C.-F.、Soo, K. T.(2007)。Cost structure and productivity growth of the Taiwanese international tourist hotels。Tourism Management,28(6),1400-1407。 |
33. | Chen, M.-H.(2016)。A quintile regression analysis of Tourism market growth effect on the hotel industry。International Journal of Hospitality Management,52,117-120。 |
34. | Chen, W.-J.、Chen, M.-L.(2014)。Factors affecting the hotel's service quality: Relationship marketing and corporate image。Journal of Hospitality Marketing and Management,23(1),77-96。 |
35. | Davidson, M. C. G.、McPhail, R.、Barry, S.(2011)。Hospitality HRM: Past, present and the future。International Journal of Contemporary Hospitality Management,23(4),498-516。 |
36. | Yang, J.-T.(2004)。Qualitative knowledge capturing and organizational learning: Two case studies in Taiwan hotels。Tourism Management,25(4),421-428。 |
37. | Wang, C.-J.、Tsai, H.-T.、Tsai, M.-T.(2014)。Linking transformational leadership and employee creativity in the hospitality industry: The influences of creative role identity, creative self-efficacy, and job complexity。Tourism Management,40(1),79-89。 |
38. | Wang, Y.-C.、Beise-Zee, R.(2013)。Preencounter affective states of business travelers and service responses。Journal of Hospitality Marketing and Management,22(6),634-655。 |
39. | Mittal, B.、Baker, J.(2002)。Advertising strategies for hospitality services。Cornell Hotel and Restaurant Administration Quarterly,43(2),51-63。 |
40. | Pelegrín-Borondo, J.、Arias-Oliva, M.、González-Menorca, L.、Juaneda-Ayensa, E.(2015)。Pricing policies in hotels: A psychological threshold research in online and offline channels。International Journal of Internet Marketing and Advertising,9(2),161-179。 |
41. | Lu, C.、Berchoux, C.、Marek, M. W.、Chen, B.(2015)。Service quality and customer satisfaction: Qualitative research implications for luxury hotels。International Journal of Culture, Tourism and Hospitality Research,9(2),168-182。 |
42. | Lo, C.-Y.、Chang, Y.-T.、Chou, C.-L.(2011)。The analysis of satisfaction and future business impact for hospitality industry in Taiwan。Journal of Convergence Information Technology,6(10),268-276。 |
43. | Jeffrey, D.、Barden, R. R. D.、Buckley, P. J.、Hubbard, N. J.(2002)。What makes for a successful hotel? Insights on hotel management following 15 years of hotel occupancy analysis in England。Service Industries Journal,22(2),73-88。 |
44. | Jeffrey, D.、Barden, R. R. D.(1999)。An analysis of the nature, causes and marketing implications of seasonality in the occupancy performance of English hotels。Tourism Economics,5(1),69-91。 |
45. | Hsu, T.-H.、Cheng, S.-H.、Shen, C.-C.(2008)。A brand position model for the resort hotels at Kenting area in Taiwan。WSEAS Transactions on Information Science and Applications,5(12),1775-1785。 |
46. | Huang, C.-W.、Ho, F. N.、Chiu, Y.-H.(2014)。Measurement of tourist hotels' productive efficiency, occupancy, and catering service effectiveness using a modified two-stage DEA model in Taiwan。Omega,48,49-59。 |
47. | Hsiao, C.、Lee, Y.-H.、Chen, W.-J.(2015)。The effect of servant leadership on customer value co-creation: A cross-level analysis of key mediating roles。Tourism Management,49,45-57。 |
48. | Hsiao, C.-T.、Chen, C.-W.、Huang, H.-H.(2011)。A systems view for the high-tech industry development: A case study of large-area TFT-LCD industry in Taiwan。Asian Journal of Technology Innovation,19(1),117-132。 |
49. | Forrester, J. W.(1980)。Information sources for modeling the national economy。Journal of the American Statistical Association,75(371),555-566。 |
50. | Doyle, J. K.、Ford, D. N.(1998)。Mental models concepts for system dynamics research。System Dynamics Review,14(1),3-29。 |
51. | Cheng, C. H.(2011)。A study of critical factors of the job involvement for hotel employees-taking hotels in Taiwan as an example。International Journal of Hospitality Management,30(4),990-996。 |
52. | Jan, T. S.、Hsiao, C. T.(2004)。A four-role model of the automotive industry development in developing countries: A case in Taiwan。Journal of Operational Research Society,55(11),1145-1155。 |
圖書1. | 屠益民、張良政(2010)。系統動力學--理論與應用。台北:智勝文化事業。 延伸查詢 |
2. | Coyle, R. G.(1996)。System Dynamics Modeling: A Practical Approach。Chapman & Hall。 |
3. | Zeithaml, V. A.、Bitner, M. J.、Gremler, D. D.(2009)。Services marketing: Integrating customer focus across the firm。New York:McGraw-Hill。 |
4. | Meadows, Donella H.、Meadows, Dennis L.、Randers, Jørgen、Behrens, William W. III(1972)。The Limits to Growth: A Report for The Club of Rome's Project on the Predicament of Mankind。Universe Books。 |
5. | Wolstenholme, Eric F.(1990)。System Enquiry: A System Dynamics Approach。John Wiley & Sons。 |
6. | Forrester, J. W.(1971)。World Dynamics。Cambridge, MA:Wright-Allen Press, Inc.。 |
7. | 吳勉勤(2013)。旅館管理理論與實務。台北:華立圖書。 延伸查詢 |
8. | 詹益政、黃清峯(2005)。餐旅業經營管理。台北:五南文化。 延伸查詢 |
9. | 楊朝仲、張良正、葉欣誠、陳昶憲、葉昭憲(2013)。系統動力學思維與應用。台北:五南文化。 延伸查詢 |
10. | Buttle, F.(1986)。Hotel and food service marketing。London:Cassell。 |
11. | Coyle, R. G.(1979)。Management system dynamics。Chichester:John Wiley & Sons。 |
12. | United Nations World Tourism Organization(2000)。UNWTO tourism highlights。Madrid:UNWTO。 |
13. | Forrester, J. W.(1969)。Urban Dynamics。Waltham, MA:Pegasus Communications。 |
14. | Forrester, Jay Wright(1961)。Industrial dynamics。M.I.T. Press。 |
15. | 蕭志同、戴俞萱、柳淑芬(2010)。決策分析與模擬:組織機構與企業發展的途徑。臺北:東華書局。 延伸查詢 |
16. | 謝長宏(1980)。系統動態學:理論、方法與應用。臺北:中興管理顧問公司。 延伸查詢 |
17. | Bryk, Anthony S.、Raudenbush, Stephen W.(1992)。Hierarchical Linear Models: Applications and Data Analysis Methods。Sage Publications。 |
18. | Senge, Peter M.(1990)。The Fifth Discipline: The Art and Practice of The Learning Organization。Bantan Doubleday Dell Publishing Group, Inc.。 |