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題名:影響國際觀光旅館組織氣候、員工情緒勞務與工作滿足感之間之關係暨結構模式性別恆等性檢定
書刊名:旅遊管理研究
作者:張偉雄
作者(外文):Chang, Wei-hsiung
出版日期:2020
卷期:11:1
頁次:頁65-86
主題關鍵詞:工作滿足感恆等性檢定情緒勞務組織氣候結構模式Job satisfactionInvariance assessmentEmotional laborOrganizational climateStructural equation modeling
原始連結:連回原系統網址new window
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  • 共同引用共同引用:405
  • 點閱點閱:2
期刊論文
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4.鄧之卿、梁慧中(20050900)。餐旅領導研究的近況與發展--從研究典範與性別的角度探析。餐旅暨家政學刊,2(3),391-410。new window  延伸查詢new window
5.劉翠華、李銘輝、余守媚(20090600)。溫泉旅館員工作壓力、性別歧視知覺與生涯轉換傾向關係之研究。臺灣觀光學報,6,47-64。new window  延伸查詢new window
6.Patterson, Malcolm G.、West, Michael A.、Shackleton, Viv J.、Dawson, Jeremy F.、Lawthom, Rebecca、Maitlis, Sally、Robinson, David L.、Wallace, Alison M.(2005)。Validating the organizational climate measure: links to managerial practices, productivity and innovation。Journal of Organizational Behavior,26(4),379-408。  new window
7.鄧維兆、林孟儒、蔡志弘(20051100)。內部服務品質評量基礎之員工工作滿意度研究--以國際觀光飯店為例。品質月刊,41(11),79-83。  延伸查詢new window
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10.王志宏、翁振益(20100200)。領隊人員情緒勞務、工作倦怠與工作滿意度之間之關係:角色認同之調節效果。戶外遊憩研究,22(4),23-53。new window  延伸查詢new window
11.劉雅惠、劉偉文(20090600)。護理人員情緒勞務、工作壓力與因應行為之相關性研究。醫護科技期刊,11(2),98-115。new window  延伸查詢new window
12.Thornton, Arland、Freedman, D.(1979)。Changes in the Sex Role Attitudes of Women, 1962-1977: Evidence from A Panel Study。American Sociological Review,44(5),831-842。  new window
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14.余伯泉(19931100)。工具性人情與情感性人情:一家國營企業之個案研究。社會科學論叢,41,87-120。  延伸查詢new window
15.蔡曉梅(2010)。組織氣候對組織學習能力的影響研究--以廣州市星級酒店為例。旅遊學刊,25(7),62-69。  延伸查詢new window
16.Argyris, C.(1958)。Some problems in conceptualizing organizational climate: A case study of a bank。Administrative Science Quarterly,2(4),501-520。  new window
17.Curtis, C. R.、Upchurch, R. S.(2008)。A case study in establishing a positive service culture: attachment and involvement in the workplace。Journal of Retail and Leisure Property,7,131-138。  new window
18.Golden, Timothy D.(2006)。Avoiding depletion in virtual work: Telework and the intervening impact of work exhaustion on commitment and turnover intentions。Journal of Vocational Behavior,69(1),176-187。  new window
19.曹勝雄、陳嘉隆、王國欽(19950700)。旅行社組織氣候、工作壓力對員工離職傾向之影響研究。觀光研究學報,1(2),1-18。new window  延伸查詢new window
20.吳采蓉、楊淑晴(20090300)。影響國小教師資訊融入教學創新行為結構模式之建構暨結構模式性別恆等性之檢定。教育心理學報,40(3),385-418。new window  延伸查詢new window
21.林姿葶、鄭伯壎(20071200)。性別與領導角色孰先孰後?--主管-部屬性別配對、共事時間及家長式領導。中華心理學刊,49(4),433-450。new window  延伸查詢new window
22.陳儀蓉、黃芳銘(20061200)。組織公民行為量表在男女員工群體上之測驗恆等性檢定。測驗學刊,53(2),297-325。new window  延伸查詢new window
23.許士軍(19721200)。有關黎史(Litwin and Stringer)二氏「組織氣候」尺度在我國企業機構之適用性之探討。國立政治大學學報,26,103-138。  延伸查詢new window
24.Brotheridge, Celeste M.、Lee, Raymond T.(2002)。Testing a conservation of resources model of the dynamics of emotional labor。Journal of Occupational Health Psychology,7(1),57-67。  new window
25.Grandey, Alicia A.(2000)。Emotional Regulation in the Workplace: A New Way to Conceptualize Emotional Labor。Journal of Occupational Health Psychology,5(1),95-110。  new window
26.Bergen, D. J.、Williams, J. E.(1991)。Sex stereotypes in the United States revisited: 1972-1988。Sex Roles,24,413-423。  new window
27.吳宗祐、鄭伯壎(20030900)。組織情緒研究之回顧與前瞻。應用心理研究,19,137-173。new window  延伸查詢new window
28.Hallowell, R.、Schlesinger, L. A.、Zornitsky, J.(1996)。Internal Service Quality, Customer and Job Satisfaction: Linkages and Implications for Management。Human Resource Planning,19(2),20-31。  new window
29.Gross, J. J.(1998)。Antecedent- and response-focused emotion regulation: Divergent consequences for experience, expression, and physiology。Journal of Personality and Social Psychology,74(1),224-237。  new window
30.Cropanzano, R.、Rupp, D. E.、Byrne, Z. S.(2003)。The relationship of emotional exhaustion to work attitudes, job performance, and organizational citizenship behaviors。Journal of Applied Psychology,88(1),160-169。  new window
31.Bentler, Peter M.、Bonett, Douglas G.(1980)。Significance tests and goodness of fit in the analysis of covariance structures。Psychological Bulletin,88(3),588-606。  new window
32.林尚平(20000900)。組織情緒勞務負擔量表之發展。中山管理評論,8(3),427-447。new window  延伸查詢new window
33.鄭伯壎(20030900)。臺灣的組織行為研究:過去、現在、及未來。應用心理研究,19,35-87。new window  延伸查詢new window
34.Lewin, Kurt、Lippitt, Ronald、White, Ralph K.(1939)。Patterns of Aggressive Behavior in Experimentally Created "Social Climates"。The Journal of Social Psychology,10(2),269-299。  new window
35.蔡維奇、吳姮憓(20011200)。組織服務氣候對服務品質的影響:以員工正面情緒表達為中介變項。臺大管理論叢,12(1),149-169。new window  延伸查詢new window
36.Hobfoll, Stevan E.(1989)。Conservation of Resources: A New Attempt at Conceptualizing Stress。American Psychologist,44(3),513-524。  new window
37.Bagozzi, Richard P.、Yi, Youjae(1988)。On the Evaluation of Structural Equation Models。Journal of the Academy of Marketing Science,16(1),74-94。  new window
38.牛翠珍、王國梁(2010)。我國女性旅遊從業者就業現狀及優劣勢分析。西北農林科技大學學報(社會科學版),10(5),71-76。  延伸查詢new window
39.吳瑞堯、李坤清、張達仁(20080600)。企業資源規劃系統導入對資訊部門組織氣候及工作滿意度之影響。電子商務研究,6(2),229-248。new window  延伸查詢new window
40.李美枝、鍾秋玉(19961200)。性別與性別角色析論。本土心理學研究,6,260-299。new window  延伸查詢new window
41.Ridgeway, C. L.(1997)。Interaction and the Conservation of Gender Inequality: Considering Employment。American Sociological Review,62(2),218-236。  new window
研究報告
1.洪久賢(2003)。女性餐旅職涯發展與性別教育實踐之研究 (計畫編號:NSC91-2413-H-003-017)。  延伸查詢new window
學位論文
1.鍾幸倪(2011)。國際觀光旅館第一線從業人員之工作特性、情緒勞務與工作滿意關聯性研究(碩士論文)。國立高雄餐旅大學。  延伸查詢new window
圖書
1.Eagly, Alice H.(1987)。Sex differences in social behavior: A social-role interpretation。Lawrence Erlbaum Associates, Inc.。  new window
2.Robbins, S. P.、Judge, T. A.(2010)。Organizational Behavior。Prentice Hall。  new window
3.黃芳銘(2004)。社會科學方法學--結構方程模式。臺北:五南。  延伸查詢new window
4.Robbins, S. P.(1998)。Organizational behavior: Concepts, controversies, and application。Prentice-Hall。  new window
5.Litwin, G. H.、Stringer, R. A.(1968)。Motivation and organizational climate。Harvard Business School, Division of Research。  new window
6.Hochschild, A. R.(1983)。The Managed Heart: Communication of Human Feeling。University of California Press。  new window
7.Hoppock, Robert(1935)。Job satisfaction。Random Harper。  new window
8.余民寧(2006)。潛在變項模式:SIMPLIS的應用。高等教育。  延伸查詢new window
9.Bollen, Kenneth A.(1989)。Structural equations with latent variables。John Wiley & Sons, Inc.。  new window
10.Robbins, Stephen P.(1990)。Organization Theory: Structure, Design, and Applications。Prentice-Hall, Inc.。  new window
11.李茂能(2006)。結構方程模式軟體AMOS之簡介及其在測驗編製上之應用:Graphic & Basic。臺北:心理。  延伸查詢new window
12.Vroom, Victor Harold(1964)。Work and motivation。John Wiley & Sons, Inc.。  new window
圖書論文
1.Gross, J. J.(1999)。Emotion and emotion regulation。Handbook of Personality: Theory and Research。Guilford Press。  new window
2.Eagly, A. H.、Wood, W.、Diekman, A. B.(2000)。Social role theory of sex differences and similarities: A current appraisal。The developmental social psychology of gender。Erlbaum。  new window
3.Hobfoll, S. E.、Shirom, A.(2001)。Conservation of resources theory: Applications to stress and management in the workplace。Handbook of organizational behavior。Marcel Dekker。  new window
4.Locke, E. A.(1976)。The Nature and Causes of Job Satisfaction。Handbook of Industrial and Organizational Psychology。Rand McNally College。  new window
 
 
 
 
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