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題名：醫院市場導向對醫病關係影響之質性研究
書刊名：醫護科技期刊
作者：黃金安／胡哲生 引用關係／賴其勛／翁瑞宏 引用關係
作者(外文)：Huang, Jin-an／Hu, Jer-san／Lai, Chi-shiun／Weng, Rhay-hung
出版日期：2011
卷期：13:1
頁次：頁48-61
主題關鍵詞：市場導向；醫病關係；質性研究；內容分析；Market orientation；Patient-physician relationship；Qualitative research；Content analysis
原始連結：連回原系統網址new window
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  • 被引用次數被引用次數:期刊(0) 博士論文(1) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:0
  • 共同引用共同引用:45
  • 點閱點閱:68
期刊論文
1.Slater, S. F.、Narver, J. C.(1994)。Market Orientation, Customer Value, and Superior Performance。Business Horizons，37(2)，22-28。  new window
2.黃國哲、陳怡樺、張蕙芝、張雅容、溫信財、邱瓊萱(20070800)。總額支付制度實施後醫院的適應策略分析。臺灣公共衛生雜誌，26(4)，283-291。new window  延伸查詢new window
3.Van Wood, R.、Bhuian, S. N.、Kiecker, P.(2000)。Market Orientation and Organizational Performance in Not-for-profit Hospitals。Journal of Business Research，48(3)，213-226。  new window
4.王存國、魏小蘭、陳小芬(20060600)。全面品質管理之市場導向、學習導向與品質導向三者配合的重要性--以軟體產業為例。中山管理評論，14(2)，429-449+311。new window  延伸查詢new window
5.Kirca, A. H.、Jayachandran, S.、Bearden, W. O.(2005)。Market Orientation: A Meta-Analytic Review and Assessment of Its Antecedents and Impact on Performance。Journal of Marketing，69(2)，24-41。  new window
6.黃識銘、方世榮(20060400)。市場導向、關係行銷能力與顧客知識管理能力對企業資本之影響。管理評論，25(2)，29-60。new window  延伸查詢new window
7.Webster, F. E. Jr.(1994)。Defining the New Marketing Concept。Marketing Management，2(4)，22-31。  new window
8.Brady, Michael K.、Cronin, J. Joseph Jr.(2001)。Customer orientation: Effects on customer service perceptions and outcome behaviors。Journal of Service Research，3(3)，241-251。  new window
9.Steinman, C.、Deshpande, R.、Farley, J. U.(2000)。Beyond Market Orientation: When Customers and Suppliers Disagree。Journal of the Academy of Marketing Science，28(1)，109-119。  new window
10.Kumar, Kamalesh、Subramanian, Ram、Yauger, Charles(1998)。Examining the Market Orientation-performance Relationship: A Context-specific Study。Journal of Management，24(2)，201-233。  new window
11.汪美伶(20090300)。組織支持與市場導向人力資源管理活動對服務導向組織公民行為的影響。東吳經濟商學學報，64，57-92。new window  延伸查詢new window
12.Siguaw, Judy A.、Simpson, Penny M.、Baker, Thomas L.(1998)。Effects of Supplier Market Orientation on Distributor Market Orientation and the Channel Relationship: The Distributor Perspective。Journal of Marketing，62(3)，99-111。  new window
13.Kohli, Ajay K.、Jaworski, Bernard J.(1990)。Market Orientation: The Construct, Research Propositions, and Managerial Implications。Journal of Marketing，54(2)，1-18。  new window
14.Day, George S.(1994)。The Capabilities of Market-Driven Organizations。Journal of Marketing，58(4)，37-52。  new window
15.Conduit, Jodie、Mavondo, Felix T.(2001)。How critical is internal customer orientation to market orientation?。Journal of Business Research，51(1)，11-24。  new window
16.Jaworski, Bernard J.、Kohli, Ajay K.(1993)。Market Orientation: Antecedents and Consequences。Journal of Marketing，57(3)，53-70。  new window
17.Heskett, James L.、Jones, Thomas O.、Loveman, Gary W.、Sasser, W. Earl Jr.、Schlesinger, Leonard A.(1994)。Putting the Service-Profit Chain to Work。Harvard Business Review，72(2)，164-174。  new window
18.翁瑞宏、黃靖媛、黃金安(20060800)。病患與醫師間良好關係是否會增強其對醫院的忠誠度呢？。臺灣公共衛生雜誌，25(4)，293-302。new window  延伸查詢new window
19.Deshpandé, Rohit、Farley, John U.、Webster, Frederick E. Jr.(1993)。Corporate Culture, Customer Orientation, and Innovativeness in Japanese Firms: A Quadrad Analysis。Journal of Marketing，57(1)，23-37。  new window
20.Narver, John C.、Slater, Stanley F.(1990)。The Effect of a Market Orientation on Business Profitability。Journal of Marketing，54(4)，20-35。  new window
21.Uncles, Mark(2000)。Market Orientation。Australian Journal of Management，25(2)，i-ix。  new window
22.Parasuraman, Ananthanarayanan Parsu、Zeithaml, Valarie A.、Berry, Leonard L.(1988)。SERVQUAL: A Multiple-Item Scale for Measuring Consumer Perceptions of Service quality。Journal of Retailing，64(1)，12-40。  new window
23.Eisenhardt, Kathleen M.(1989)。Building Theories from Case Study Research。Academy of Management Review，14(4)，532-550。  new window
24.Javalgi, Rajshekhar Raj G.、Moberg, Christopher R.(1997)。Service Loyalty: Implications for Service Providers。Journal of Service Marketing，11(3)，165-179。  new window
圖書
1.Grönroos, Christian(1990)。Service management and marketing: managing the moments of truth service competition。Lexington Books。  new window
2.Patton, Michael Quinn(2002)。Qualitative research & evaluation methods。Sage Publications。  new window
3.Miles, Matthew B.、Huberman, A. Michael、張芬芬(2005)。質性研究資料分析。雙葉書廊。  延伸查詢new window
4.Yin, Robert K.(2003)。Case Study Research: Design and Methods。Sage Publications。  new window
5.Patton, Michael Quinn(1990)。Qualitative evaluation and research method。Sage。  new window
6.Strauss, Anselm、Corbin, Juliet(1998)。Basics of Qualitative Research: Techniques and Procedures for Developing Grounder Theory。Sage。  new window
其他
1.Baker, T. L. ; Simpson, P. M. ; Siguaw, J. A.(1999)。The impact of suppliers’ perceptions of reseller market orientation on key relationship constructs。  new window
2.Chen, A. C.-H.(2002)。Integration and comparison of market orientation constructs。  new window
3.Chen, S.-C. ; Quester, P. G.(2009)。A value-based perspective of market orientation and customer service。  new window
4.Farrelly, F. ; Quester, P.(2003)。The effects of market orientation on trust and commitment: The case of the sponsorship business-to-business relationship。  new window
5.Harris, L. C.(1999)。Barriers to developing market orientation。  new window
6.Mohr-Jackson, I.(1991)。Broadening the market orientation: An added focus on internal customers。  new window
7.QSR.(2002)。NVivo: Getting started in NVivo，Melbourne, Australia：QSR International。  new window
8.Webb, D. ; Webster, C. ; Krepapa, A.(2000)。An exploration of the meaning and outcomes of a customer-defined market orientation。  new window
 
 
 
 
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