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題名：遊覽車司機工作困境與職場韌性歷程之研究
書刊名：運輸學刊
作者：董孟修
作者(外文)：Tung, Meng-hsiu
出版日期：2019
卷期：31:1
頁次：頁61-92
主題關鍵詞：遊覽車司機；韌性；質性研究；內容分析；Tour bus driver；Resilience；Qualitative research；Content analysis
原始連結：連回原系統網址new window
相關次數：
  • 被引用次數被引用次數:期刊(1) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:1
  • 共同引用共同引用:1458
  • 點閱點閱:8
期刊論文
1.張新立、朱來順(20080600)。鐵路司機員適應影響行車安全壓力源之能力量測。運輸計劃，37(2)，139-164。new window  延伸查詢new window
2.林以正、黃金蘭、李怡真(20110600)。進退之間的拿捏：忍的情境變異性與心理適應。本土心理學研究，35，57-100。new window  延伸查詢new window
3.利尚仁(20111200)。理解創業者的意義編造歷程：敘說探究法。創業管理研究，6(4)，61-82。new window  延伸查詢new window
4.Cummings, T. G.、Cooper, C. L.(1979)。A Cybernetic Framework for Studying Occupational Stress。Human Relations，32(5)，395-418。  new window
5.Terry, D. J.、Nielsen, M.、Perchard, L.(1993)。Effects of Work Stress on Psychological Well-being and Job Satisfaction: The Stress-buffering Role of Social Support。Australian Journal of Psychology，45(3)，168-175。  new window
6.Richardson, G. E.(2002)。The Metatheory of Resilience and Resiliency。Journal of Clinical Psychology，58(3)，307-321。  new window
7.黃囇莉、鄭琬蓉、黃光國(20080400)。邁向發聲之路：上下關係中「忍」的歷程與自我之轉化。本土心理學研究，29，3-76。new window  延伸查詢new window
8.McFarland, C.、Buehler, R.(1997)。Negative affective states and the motivated retrieval of positive life events: The role of affect acknowledgment。Journal of Personality and Social Psychology，73(1)，200-214。  new window
9.Lazarus, R. S.(1993)。From psychological stress to the emotions: A history of changing outlooks。Annual Review of Psychology，44(1)，1-22。  new window
10.Burke, M. J.、Borucki, C. C.、Hurley, A. E.(1992)。Reconceptualizing psychological climate in a retail service environment: A multiple-stakeholder perspective。Journal of Applied Psychology，77(5)，717-729。  new window
11.Ranney, T. A.(1994)。Models of driving behavior: A review of their evolution。Accident Analysis and Prevention，26(6)，733-750。  new window
12.董孟修(20160600)。遊覽車駕駛工作壓力的來源。運輸學刊，28(2)，187-211。new window  延伸查詢new window
13.趙芝良、陳瑋苓(20101200)。建構爬蟲類寵物飼養者之認真性休閒職涯。戶外遊憩研究，23(4)，1-24。new window  延伸查詢new window
14.Alnıaçık, Ü.、Alnıaçık, E.、Akçin, K.、Erat, S.(2012)。Relationships between career motivation, affective commitment and job satisfaction。Procedia: Social and Behavioral Sciences，58，355-362。  new window
15.Bowling, A.(1991)。Social support and social networks: Their relationship to the successful and unsuccessful survival of elderly people in the community. An analysis of concepts and a review of the evidence。Family Practice，8(1)，68-83。  new window
16.Hartline, Michael D.、Ferrell, O. C.(1996)。The management of customer-contact service employees: An empirical investigation。Journal of Marketing，60(4)，52-70。  new window
17.Tugade, M. M.、Fredrickson, B. L.、Barrett, L. F.(2004)。Psychological resilience and positive emotional granularity: Examining the benefits of positive emotions on coping and health。Journal of Personality，72(6)，1161-1190。  new window
18.王鴻裕、江志正(20121200)。臺中市國民小學校長復原力之研究。教育理論與實踐學刊，26，31-69。new window  延伸查詢new window
19.戴芳台(20140600)。捲土重來：教師復原力之個案探究。教師專業研究期刊，7，1-26。  延伸查詢new window
20.Luthar, S. S.、Cicchetti, D.、Becker, B.(2000)。The construct of resilience: A critical evaluation and guidelines for future work。Child Development，71(3)，543-562。  new window
21.利翠珊、蕭英玲(20080400)。華人婚姻品質的維繫：衝突與忍讓的中介效果。本土心理學研究，29，77-116。new window  延伸查詢new window
22.Wildes, V. J.(2005)。Stigma in Food Service Work: How it Affects Restaurant Server's Intention to Stay in the Business or to Recommend Job to Another。Tourism and Hospitality Research，5(3)，213-233。  new window
23.Martin, A. J.、Marsh, H. W.(2008)。Academic Buoyancy: Toward an Understanding of Students' Everyday Resilience。Journal of School Psychology，46(1)，53-83。  new window
24.Kleinberg, J. L.(2000)。Beyond Emotional Intelligence at Work: Adding Insight to Injury through Group Psychotherapy。Group，24(4)，261-278。  new window
25.Karatepe, O. M.(2011)。Do Job Resources Moderate the Effect of Emotional Dissonance on Burnout? A Study in the City of Ankara, Turkey。International Journal of Contemporary Hospitality Management，23(1)，44-65。  new window
26.Eby, L. T.、Douthitt, S. S.、Noble, C. L.、Atchley, K. P.、Ladd, R. T.(2002)。Managerial Support for Dual-career Relocation Dilemmas。Journal of Vocational Behavior，60(3)，354-373。  new window
27.蔡進雄(20180600)。愈挫愈勇：國民中小學校長韌性之探究。教育科學期刊，17(1)，85-111。new window  延伸查詢new window
28.張新立、張凱喬(20170600)。以駕駛行為階層理論探討大客車駕駛行為之研究。運輸學刊，29(2)，123-154。new window  延伸查詢new window
29.高筱婷、謝豪生、陳建和(20100700)。The Study on the Relationship between Driving Safety Perception and Aberrant Driving Behavior for Tourist Bus Drivers。臺灣觀光學報，7，133-144。new window  new window
30.陳明鎮、柯瑞英(20170900)。視障者職涯韌性初探。身心障礙研究，15(3)，164-181。  延伸查詢new window
31.林劉淑娟、李宛宸(20171200)。餐飲業從業人員面對工作逆境的職場韌性歷程之研究。觀光休閒學報，23(3)，239-272。new window  延伸查詢new window
32.周永暉、歐陽忻憶、陳冠竹(20180900)。臺灣觀光2020永續發展策略。臺灣當代觀光，1，1-20。  延伸查詢new window
33.Côté, S.(2005)。A social interaction model of the effects of emotion regulation on work strain。Academy of Management Review，30(3)，509-530。  new window
34.London, M.(1983)。Toward a theory of career motivation。Academy of Management Review，8(4)，620-630。  new window
35.Ong, Anthony D.、Bergeman, C. S.、Bisconti, T. L.、Wallace, K. A.(2006)。Psychological Resilience, Positive Emotions, and Successful Adaptation to Stress in Later Life。Journal of Personality and Social Psychology，91(4)，730-749。  new window
36.Tusaie, Kathleen、Dyer, Janyce(2004)。Resilience: A historical review of the construct。Holistic Nursing Practice，18(1)，3-10。  new window
37.任維廉、涂榮庭、吳毓娟、曾琬翎(20101200)。市區公車駕駛員情緒智力對工作壓力模式之調節效果。運輸學刊，22(4)，415-445。new window  延伸查詢new window
38.任維廉、徐聖智、張傳琳(19970300)。公車駕駛員工作壓力量表之設計與測試--以大有巴士、福和客運為例。運輸學刊，10(1)=35，91-118。new window  延伸查詢new window
39.楊國樞(19971200)。心理學研究的本土契合性及其相關問題。本土心理學研究，8，75-120。new window  延伸查詢new window
40.李敏龍、楊國樞(19981200)。中國人的忍：概念分析與實徵研究。本土心理學研究，10，3-68。new window  延伸查詢new window
41.Patterson, J. M.(2002)。Integrating Family Resilience and Family Stress Theory。Journal of Marriage and Family，64(2)，349-360。  new window
42.Kassarjian, Harold H.(1977)。Content Analysis in Consumer Research。Journal of Consumer Research，4(1)，8-18。  new window
43.Shumaker, A. S.、Brownell, A.(1984)。Toward a theory of social support: Closing conceptual gaps。Journal of Social Issues，40(4)，11-36。  new window
圖書
1.Brooks, R.、Goldstein, S.(2001)。Raising resilient children: Fostering strength, hope, and optimism in your child。New York：Contemporary Books。  new window
2.Weiten, W.、Lloyd, M. A.(2006)。Psychology applied to modern life: Adjustment in the 21st century。Thomson Wadsworth。  new window
3.張春興(2011)。現代心理學。台北：東華。  延伸查詢new window
4.Grotberg, E. H.(1993)。Promoting Resilience in Children: A New Approach。Birmingham：University of Alabama at Birmingham, Civitan International Research Center。  new window
5.Lazarus, Richard S.(1976)。Patterns of Adjustment。New York, NY：McGraw-Hill Book Company。  new window
6.陳向明(2005)。社會科學質的研究。臺北市：五南。new window  延伸查詢new window
7.Collard, B. A.、Epperheimer, J. W.、Saign, D.(1996)。Career resilience in a changing workplace。Columbus, OH：ERIC Clearinghouse on Adult, Career, and Vocational Education。  new window
8.Krueger, R. A.、Casey, M. A.(2000)。Focus groups: A practical guide for applied research。Sage。  new window
9.Matteson, M. T.、Ivancevich, J. M.(1987)。Controlling Work Stress: Effective Human Resource and Management Strategies。London：John Wiley and Sons。  new window
10.Caplan, Gerald(1974)。Support Systems and Community Mental Health: Lectures on Concept Development。Behavioral Publications。  new window
11.Jarvis, P.(1987)。Adult learning in the social context。London：Croom Helm。  new window
12.Patterson, J. L.、Kelleher, P.(2005)。Resilient school leaders: Strategies for turning adversity into achievement。Association for Supervision and Curriculum Development (ASCD)。  new window
13.Walsh, F.(1998)。Strengthening family resilience。New York, NY：Guilford Press。  new window
14.王石番(1991)。傳播內容分析法--理論與實踐。台北：幼獅文化。  延伸查詢new window
15.London, M.、Mone, E. M.(1987)。Career management and survival in the workplace: Helping employees make tough career decisions, stay motivated, and reduce career stress。San Francisco, CA：Jossey-Bass。  new window
其他
1.(20170614)。觀光慘…遊覽車「包圍」交通部，https://udn.com/news/plus/10187/2522698。  延伸查詢new window
2.交通部觀光局(2018)。觀光動態最新消息：「觀光施政多元布局，攜手產業及地方齊力，深化優勢並提升臺灣觀光競爭力」，https://www.taiwan.net.tw/m1.aspx?sNo=0024852。  延伸查詢new window
3.交通部統計處(2016)。104年遊覽車營運狀況調查報告，https://www.motc.gov.tw/ch/home.jsp?id=56&parentpath=0%2C6&mcustomize=statistics101,jsp&qyear=2016。  new window
4.(20180516)。救五縣市國旅觀光局砸四千萬，http://www.merit-times.com/newspage.aspx?unid=507038。  延伸查詢new window
圖書論文
1.Nnurmi, J. E.、Salmela-Aro, K.(2006)。What works make you happy: The role of personal goal in life-span development。A Life Worth Living: Contributions to Positive Psychology。New York, NY：Oxford University Press。  new window
2.Schwarzer, R.、Warner, L. M.(2012)。Perceived Self-efficacy and its Relationship to Resilience。Resilience in Children, Adolescent, and Adults。New York：Springer。  new window
 
 
 
 
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