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題名:中餐廳外場服務人員專業職能量表發展與驗證之研究
書刊名:餐旅暨觀光
作者:張雪楓 引用關係梁滄郎郭福豫林文燦陳秀玉
作者(外文):Chang, Hsueh-fengLiang, Tsang-langKuo, Fu-yuLin, Wen-tsannChen, Joyce Hsiu-yu
出版日期:2018
卷期:15:2
頁次:頁51-74
主題關鍵詞:中餐廳外場服務人員專業職能Chinese restaurantRestaurant service staffProfessional competency
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(0) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:0
  • 共同引用共同引用:41
  • 點閱點閱:1
期刊論文
1.Hsiao, L. H. C.(2012)。The Effect Of Competency Promotion On Organizational Performance In Public Sector。Pakistan Journal of Statistics,28(5),653-662。  new window
2.Naquin, S.、Wilson, J.(2002)。Creating competency standards, assessments and certification。Advances in Development Human Resources,4(2),180-187。  new window
3.Boyatzis, R. E.(2008)。Competencies in the 21st century。Journal of Management Development,27(1),5-12。  new window
4.Ko, W. H.(2012)。The relationships among professional competence, job satisfaction and career development confidence for chefs in Taiwan。International Journal of Hospitality Management,31(3),1004-1011。  new window
5.王瑤芬、林美玲(20071100)。國際觀光旅館飲務人員專業能力之研究--以調酒員為例。餐旅暨家政學刊,4(3),269-292。new window  延伸查詢new window
6.Mansfield, R. S.(1996)。Building competency models: Approaches for HR professionals。Human Resource Management,35(1),7-18。  new window
7.Collins, A. B.(2007)。Human Resources: A hidden advantage?。International Journal of contemporary hospitality Management,19(1),78-84。  new window
8.Tas, R.(1988)。Teaching future managers。The Cornell Hotel and Restaurant Administration Quarterly,29(2),41-43。  new window
9.Kay, C.、Moncarz, E.(2004)。Knowledge, skills, and abilities for lodging management success。Cornell Hotel and Restaurant Administration Quarterly,45(3),285-298。  new window
10.Le Deist, F. D.、Winterton, J.(2005)。What is Competence?。Human Resource Development International,8(1),27-46。  new window
11.柯文華(20141200)。餐飲研發人員專業職能重要性評估。技術及職業教育學報,5(3),77-98。  延伸查詢new window
12.林芳儀、賴宏昇、王為平(20120600)。觀光旅館之餐飲單位主管對餐飲專業能力之認知。輔仁民生學誌,18(1),123-144。new window  延伸查詢new window
13.Clardy, A.(2007)。Strategy, core competencies and human resource development。Human Resource Development International,10(3),339-349。  new window
14.Khorramshahgol, R.、Moustakis, V. S.(1988)。Delphic hierarchy process (DHP): A methodology for priority setting derived form the Delphi method and analytical hierarchy process。European Journal of Operational Research,37(3),347-354。  new window
15.Nicholson, P.、Griffin, P.、Gillis, S.、Wu, M.、Dunning, T.(2012)。Measuring nursing competencies in the operating theatre: Instrument development and psychometric analysis using Item Response Theory。Nurse education today,33(9),1088-1093。  new window
16.Suhairom, N.、Musta'amal, A. H.、Amin, F. M.、Johari, K. A.(2014)。The development of competency model and instrument for competency measurement: The research methods。Procedia - Social and Behavioral Sciences,152,1300-1308。  new window
17.Horng, J. S.、Wang, L. L.(2003)。Competency analysis profile of F&B managers in international hotel managers in Taiwan。Asia Pacific Journal of Tourism Research,8(1),26-36。  new window
18.Brownell, J.(2004)。Ingredients for success in career development。FIU Hospitality Review,22(2),1-17。  new window
19.Kay, C.、Russette, J.(2000)。Hospitality-management competencies: Identifying manager' ssuccess。Cornell Hotel and Restaurant Administration Quarterly,41(2),52-63。  new window
20.柯文華、蕭靜雅(20080500)。廚師專業能力之研究--層級分析法之應用。餐旅暨家政學刊,5(1),69-91。new window  延伸查詢new window
21.McClelland, David C.(1973)。Testing for competence rather than for "intelligence"。American Psychologist,28(1),1-14。  new window
22.Testa, Mark R.、Sipe, L.(2012)。Service-leadership competencies for hospitality and tourism management。International journal of hospitality management,31(3),648-658。  new window
23.Chung-Herrera, Beth G.、Enz, Cathy A.、Lankau, Melenie J.(2003)。Grooming Future Hospitality Leaders: A Competencies Model。Cornell Hotel and Restaurant Administration Quarterly,44(3),17-25。  new window
會議論文
1.林玥秀、林漢明、黃培文、陳秀玉(2012)。職能辭典。全面啟動開創餐旅產業新高峰「餐旅業職能系統」專題論壇。高雄市。  延伸查詢new window
2.Johanson, M.、Ghiselli, R.、Shea, L. J.、Roberts, C.(2010)。Revealing key competencies of hospitality graduates demanded by industry: a 25-year review。The 2010 International CHRIE conference。  new window
研究報告
1.經濟部統計處(2016)。產業經濟統計簡訊。  延伸查詢new window
2.梁滄郎(2015)。經由職能觀點建構與驗證產學合作之餐旅技專院校實習課程人才培育模式--以產業界觀點為主軸 (計畫編號:NSC103-2511-S-164-002)。臺中:國立臺中科技大學。  延伸查詢new window
學位論文
1.張清順(2012)。台灣餐飲業外場服務人員職能指標建構及其IPA分析(碩士論文)。銘傳大學,臺北市。  延伸查詢new window
2.王治群(2014)。職能模式與訓練套件之建構--以觀光旅遊業餐飲服務員為例(碩士論文)。南臺科技大學,臺南市。  延伸查詢new window
3.何宣萱(2011)。旅館業總經理專業能力之分析研究(博士論文)。國立臺灣師範大學,臺北市。new window  延伸查詢new window
4.王麗菱(2001)。國際觀光旅館餐飲外場工作人員應具備專業能力之分析研究(博士論文)。國立臺灣師範大學,臺北市。new window  延伸查詢new window
圖書
1.郭春敏(2008)。旅館管理:理論與實務。台北:揚智文化事業股份有限公司。  延伸查詢new window
2.李澤治(1996)。餐飲業經營必勝實戰100招。台北:聯經。  延伸查詢new window
3.蕭文龍(2013)。統計分析入門與應用:SPSS中文版+PLS-SEM(SmartPLS)。臺北市:碁峰資訊股份有限公司。  延伸查詢new window
4.Swanson, R. A.(1994)。Analysis for Improving Performance: Tools for Diagnosing Organizations and Documenting Workplace Expertise。San Francisco, CA:Berrett-Koehler。  new window
5.Boyatzis, R. E.(1982)。The competence manager: A model for effective performance。New York:John Wiley & Sons。  new window
6.高秋英、林玥秀(2012)。餐飲管理創新之路。台北:華立圖書。new window  延伸查詢new window
7.羅弘毅、韋桂珍(2013)。現代旅館管理成功概論。台北:華立圖書。  延伸查詢new window
8.Mill, R. C.、張宜婷、胡瑋珊、蔡慧儀(2008)。餐飲管理。臺北市:臺灣培生教育。  延伸查詢new window
9.周明智(2011)。餐飲管理。台北:五南圖書。  延伸查詢new window
10.詹益政(2005)。餐旅業經營管理。台北:五南圖書。  延伸查詢new window
11.Jauhari, V.、Misra, K.(2004)。Services Management: An insight into indian hospitality industry。Gurgaon:IIMT。  new window
12.吳武忠、Mill, Robert Christie、蔡慧儀(2008)。餐飲管理。臺北:台灣培生。  延伸查詢new window
13.吳勉勤(2014)。觀光餐旅概論。臺北:華立圖書。  延伸查詢new window
14.吳勉勤(2016)。旅館管理概論--全方位餐旅管理基礎。臺北:華立圖書。  延伸查詢new window
15.孫路弘、黃美華、Ronald, F. C.、Philip, J.、Hickey, J.(2013)。餐飲管理與服務。臺北:鼎茂圖書。  延伸查詢new window
16.經濟部商業司(2000)。餐飲業經營管理實務。臺北:經濟部商業司十科。  延伸查詢new window
17.劉蔚萍、Schmidt, Aron(1992)。旅館餐飲。臺北:桂冠圖書。  延伸查詢new window
18.Etzel, M. J.、Walker, B. J.、Stanton, W. J.(2001)。Marketing Management。New York:McGraw Hill。  new window
19.Hair, J. F.、Rolph, E. A.、Ronald, L. T.、William, C. B.(1992)。Multivariate Data Analysis。New York:Macmillan Publishing Company。  new window
20.Milkovich, T. G.、Newman, M. J.(1999)。Compensation。New York:McGraw-Hill。  new window
21.Spencer, Lyle M.、Spencer, Signe M.(1993)。Competence at Work: Models for Superior Performance。John Wiley & Sons, Inc.。  new window
22.張偉豪(2011)。SEM論文寫作不求人。鼎茂圖書出版股份有限公司。  延伸查詢new window
23.榮泰生(2008)。AMOS與研究方法。五南。  延伸查詢new window
24.Hair, Joseph F. Jr.、Black, William C.、Babin, Barry J.、Anderson, Rolph E.(2010)。Multivariate Data Analysis: A Global Perspective。Pearson Education。  new window
其他
1.Pirouz, D. M.(2006)。An overview of partial least squares,https://doi.org/10.2139/ssrn.1631359。  new window
2.交通部觀光局(2018)。觀光相關產業,https://bit.ly/11Yfwfs之「旅館業相關統計」。  延伸查詢new window
3.New Zealand Qualifications Authority(2018)。National Certificate in Hospitality,https://bit.ly/2PsH4YC。  new window
圖書論文
1.Chin, Wynne W.(1998)。The partial least squares approach for structural equation modeling。Modern Methods for Business Research。Lawrence Erlbaum Associates, Inc.。  new window
 
 
 
 
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