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題名:服務接觸中顧客真實性知覺對體驗價值與顧客反應之影響--以民宿業為例
書刊名:觀光休閒學報
作者:巫喜瑞邱元煒沈金信
作者(外文):Wu, Cedric Hsi-juiQiu, Yuan-weiShen, Chin-hsin
出版日期:2019
卷期:25:3
頁次:頁301-334
主題關鍵詞:真實性知覺體驗價值服務接觸要素顧客滿意度顧客忠誠度Authenticity perceptionExperiential valuesService encounters elementsCustomer satisfactionCustomer loyalty
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(1) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:1
  • 共同引用共同引用:160
  • 點閱點閱:13
期刊論文
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5.呂惠富(20110300)。體驗型態對超級籃球聯賽球迷體驗滿意與忠誠度影響之研究。體育學報,44(1),93-111。new window  延伸查詢new window
6.莊竣安、林士傑、吳宗瓊(20120900)。民宿口碑傳播之研究:互動品質、服務品質、滿意度之關係。餐旅暨觀光,9(3),133-149。new window  延伸查詢new window
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研究報告
1.交通部觀光局(2019)。2019年7月民宿家數、房間數統計。  延伸查詢new window
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