| 期刊論文1. | 呂輝堂、陳正宏(2003)。非自償性公共部門績效評估指標之探討。主計月刊,571,68-74。 延伸查詢 | 2. | 黃永富(2004)。非營利組織顧客滿意度之實證研究:以國立臺中自然科學博物館爲例。品質月刊,40,82-89。 延伸查詢 | 3. | Cameron, K. S.(1981)。Domains of Organizational Effectiveness in Colleges and Universities。Academy of Management Journal,24(1),25-47。 | 4. | Campbell, D.(2002)。Outcomes Assessment and the Paradox of Nonprofit Accountability。Nonprofit Management & Leadership,12(3),243-259。 | 5. | Chisolm, L. B.(1995)。Accountability of Nonprofit Organizations and Those Who Control Them: The Legal Framework。Nonprofit Management & Leadership,6(2),141-156。 | 6. | Dabbs, G.(1991)。Nonprofit Business in the 1990s: Models for Success。Business Horizons September-October,34(5),68-71。 | 7. | A, Ebrahi(2003)。Accountability in Practice: Mechanisms for NGOs31(5),813-829。 | 8. | Fine, A. H.、Thayer, C. E.、Coghlan, A. T.(2000)。Program Evaluation Practice in the Nonprofit Sector.。Nonprofit management & Leadership,10(3),331-339。 | 9. | Gibelman, M.、Gelman, S. R.(2001)。Very Public Scandals: Nongovernmental Organizations in Trouble。International Journal of Voluntary and Nonprofit Organizations,12(1),49-66。 | 10. | Herman, R. D.、Renz, D. O.(1999)。Theses on Nonprofit Organization Effectiveness。Nonprofit and Voluntary Sector Quarterly,28(2),107-126。 | 11. | Herman, R. D.、Renz, D. O.(2004)。Doing Things Right: Effectiveness in Local Nonprofit Organizations, A Panel Study.。Public Administration Review,64(6),694-704。 | 12. | Jackson, D. K.、Holland, T. P.(1998)。Measuring the Effectiveness of Nonprofit Boards.。Nonprofit and Voluntary Sector Quarterly,27(2),159-182。 | 13. | Linderberg, M.(2001)。Are We at the Cutting Edge or the Blunt Edge? Improving NGO Organizational Performance with Private and Public Sector Strategic Management Frameworks.。Nonprofit Management & Leadership,11(3),247-270。 | 14. | Murray, V.(2001)。The State of Evaluation Tools and Systems for Nonprofit Organizations。New Directions for Philanthropic Fundraising,3。 | 15. | Sawhill, J. C.、Williamson, D.(2001)。Mission Impossible? Measuring Success in Nonprofit Organizations。Nonprofit Management & Leadership,11(3),371-386。 | 16. | Schuster, J. M.(1997)。The Performance of Performance Indicators in the Arts.。Nonprofit Management & Leadership,7(3),253-269。 | 17. | Sheehan, R. M. Jr.(1996)。Mission Accomplishment as Philanthropic Organization Effectiveness: Key Findings from the Excellence in Philanthropy Project.。Nonprofit and Voluntary Sector Quarterly,25(1),110-123。 | 18. | Sicilian, J. I.(1997)。The Relationship Between Formal Planning and Performance in Nonprofit Organization。Nonprofit Management & Leadership,7(4),387-403。 | 19. | Sowa, J. E.,、Seldon, S. C.、Sandfort, J. R.(2004)。No Longer Unmeasurable? A Multidimensional Integrated Model of Nonprofit Organizational Effectiveness.。Nonprofit and Voluntary Sector Quarterly,33(4),711-728。 | 20. | 鄭美愛、王韡康、張錫惠(20030300)。文教基金會績效指標之調查研究。會計研究月刊,208,98-107。 延伸查詢 | 21. | 顏信輝、林靜芬(20050300)。非營利組織績效衡量指標之探討:以國軍生產作業為例。主計月刊,591,57-67。 延伸查詢 | 22. | Speckbacher, G.(2003)。The Economics of Performance Management in Nonprofit Organizations。Management & Leadership,13(3),267-281。 | 23. | 劉明德、方之光、王士峰(20030500)。非營利組織之顧客滿意評量模式建立程序。非營利組織管理學刊,1,53-72。 延伸查詢 | 24. | Green, J. C.、Griesinger, D. W.(1996)。Board Performance and Organizational Effectiveness in Nonprofit Social Services Organizations。Nonprofit Management & Leadership,6(4),381-402。 | 25. | 陳美惠、張石柱、楊美慧(20041200)。非營利組織績效指標建構之探討--以國防部財務中心為例。國防管理學報,25(2),17-28。 延伸查詢 | 26. | Herman, R. D.、Renz, D. O.(1997)。Multiple Constituencies and the Social Construction of Nonprofit Effectiveness。Nonprofit and Voluntary Sector Quarterly,26(2),185-207。 | 27. | 施能傑(20040100)。建立組織績效管理引導員工績效評估的制度。考銓季刊,37,79-94。 延伸查詢 | 28. | 孫煒(20040600)。非營利管理的責任問題:政治經濟研究途徑。政治科學論叢,20,141-166。 延伸查詢 | 29. | Forbes, Daniel P.(1998)。Measuring the Unmeasurable: Empirical Studies of Nonprofit Organization Effectiveness from 1977 to 1997。Nonprofit and Voluntary Sector Quarterly,27(2),183-202。 | 30. | 楊東震、羅玨瑜(20030500)。非營利組織顧客滿意之研究--以臺北市立美術館為例。非營利組織管理學刊,1,1-26。 延伸查詢 | 31. | 李雅櫻、彭朱如(20040900)。我國公辦民營醫院控制機制與經營績效之研究--以契約生命週期觀點。中山管理評論,12(3),465-506。 延伸查詢 | 32. | 萬育維(19950200)。社會福利績效評估的模型運用、困境與展望。研考雙月刊,19(1)=185,53-61。 延伸查詢 | 33. | Rojas, R. R.(2000)。A Review of Models for Measuring Organizational Effectiveness Among For-Profit and Nonprofit Organizations。Nonprofit Management & Leadership,11(1),97-104。 | 34. | Quinn, Robert E.、Rohrbaugh, John(1983)。A Spatial Model of Effectiveness Criteria: Towards a Competing Values Approach to Organizational Analysis。Management Science,29(3),363-377。 | 會議論文1. | 彭錦鵬(2005)。美國聯邦政府機關績效評量制度的發展。行政機關績效管理暨績效獎金制度學術研討及觀摩會,(會議日期: 2005.06.24)。臺北:行政院人事行政局。 延伸查詢 | 學位論文1. | 鄭杰榆(2004)。建構非營利組織間夥伴關係-以中華社會福利聯合勸募協會攜手計畫為例(碩士論文)。國立臺北大學。 延伸查詢 | 圖書1. | Martin, L. L.(1993)。Total Quality Management in Human Service Organizations。Newbury Park, CA。 | 2. | Dmcker, P. F.、余佩珊(2004)。彼得杜拉克:使命與領導。臺北:遠流。 延伸查詢 | 3. | 陳定銘(2004)。建立人民團體績效評鑑制度之研究。臺北:内政部委託研究報告。 延伸查詢 | 4. | 陳武雄(2003)。人民團體經營管理。揚智文化事業股份有限公司。 延伸查詢 | 5. | Drucker, P.(198908)。What Business Can Learn From Nonprofit.。 | 6. | Governmental Accounting Standards Board(1994)。Concepts Statement No. 2 of the Governmental Accounting Standards Board on Concepts Related to Service Efforts and Accomplishments Reporting。Norwalk, CT:Author。 | 7. | Hayes, T.(1996)。Accountability in Nonprofit/ Voluntary Organizations.。England:Avebury Ashgate Publishing limited.。 | 8. | Letts, C. W.、Ryan, W. P.、Grossman, A.(1999)。High Performance Nonprofit Organizations。New York:John Wiley & Sons, Inc。 | 9. | Lusthaus, C.、Adrien, Marie-Hélène、Anderson, G.、Carden, F.、Montalvan, G. P.(2002)。Organizational Assessment: A Framework for Improving Performance。IDRC Books。 | 10. | Salamon, Lester M.、Anheier, Helmut K.(1996)。The Emerging Nonprofit Sector: An Overview。Manchester University Press。 | 11. | 鄧國勝(2001)。非營利組織評估。北京:社會科學文獻出版社。 延伸查詢 | 12. | Piefier, J.(1982)。Organizations and organization theory。Marshfield, MA:Pitman。 | 13. | Paton, Rob(2003)。Managing and measuring social enterprises。SAGE Publications。 | 14. | Martin, L.、Kettner, P.(1996)。Measuring the Performance of Human Service Programs。Newbury Park, California:Sage。 | 15. | Robson, Colin(2000)。Small-scale Evaluation: Principles and Practice。SAGE Publications, Inc。 | 16. | 陳金貴(1994)。美國非營利組織的人力資源管理。臺北市:瑞興出版 : 中興大學法商學院經銷。 延伸查詢 | 17. | 丘昌泰(2000)。公共管理--理論與實際手冊。台北市:元照出版社。 延伸查詢 | 18. | Rossi, Peter H.、Freeman, Howard E.(1993)。Evaluation--A Systematic Approach。Sage Publications Inc.。 | 19. | 彭文賢(1980)。系統研究法的組織理論之分析。台北:聯經出版事業公司。 延伸查詢 | 20. | Poister, Theodore H.(2003)。Measuring performance in public and nonprofit organizations。Jossey-Bass。 | 21. | 彭文賢(1996)。組織結構。台北:三民。 延伸查詢 | 其他1. | 內政部(2004)。內政部統計處統計年報,http://www.moi.gov.tw/stat/index.asp。 延伸查詢 | 2. | 内政部(2005)。社會暨職業團體評鑑,http://sowf.moi.gov.tw/11/newil.htm。 延伸查詢 | 3. | Governmental Accounting Standards Board。Performance Measurement for Government,http://www.seagov.org/sea_gasb_project/con_con_stmt_two.shtml.。 | 4. | Governmental Accounting Standards Board。Report on GASB Survey on the Use and Reporting of Performance Measures by State and Local Governments.,http://www.gasb.org/survey/perfmeas. html.。 | 5. | Multnomah County Auditor’s Office(2003)。Service Efforts and Accomplishments Social and Health Service FY, 2002,,http://www.co.multnomah.or.us/ auditor.。 | 圖書論文1. | 蘇錦麗、Stufflebeam, D.L.、Madaus, G.F.、Kellaghan, T.(2005)。評鑑模式:教育及人力服務的評鑑觀點。臺北:高等教育。 延伸查詢 | 2. | DiMaggio, P.(2002)。Measuring the Impact of the Nonprofit Sector on Society is Probably Impossible but Possibly Useful: A Sociological Perspective。Measuring the Impact of the Nonprofit Sector。New York:Kluwer Academic:Plenum Publishers。 | 3. | Hansmann, H.(1987)。Economic theories of nonprofit organizations。The Nonprofit Sector: A Research Handbook。New Haven, CT:Yale University Press。 | 4. | Henderson, D. A.、Chase, B. W.、Woodson, B. M.(2002)。Performance Measures for NPOs。Journal of Accountancy January。 | 5. | Kanter, R. M.、Summers, D. V.(1987)。Doing Well while Doing Good: Dilemmas of Performance Measurement in Nonprofit Organizations and the Need for a Multiple-Constituency Approach.。The Nonprofit Sector: A Research Sector。New Haven:Yale University Press。 | 6. | Land, K. C.(2002)。Social Indicators for Assessing the Impact of the Independent, Not-for-Profit Sector of the Society.。Measuring the Impact of the Nonprofit Sector。New York:Kluwer Academic/Plenum Publishers.。 | 7. | Schlesinger, M.(1998)。Mismeasuring the Consequences of Ownership: External Influences and the Comparative Performance of Public, For print, and Private Nonprofit Organization。Private Action and the Public Good。New Haven:Yale University Press。 | 8. | Stone, M. M.、Culcher-Gershenfeld, S.(2002)。Challenges of Measuring Performance in Nonprofit Organizations。Measuring the Impact of the Nonprofit Sector,。New York:Kluwer Academic/Plenum Publishers。 | 9. | Weisbrod, B. A.(1998)。Institutional Form and Organizational Behavior.。private action and the public good。New Haven:Yale University Press。 | 10. | 馮燕(2000)。非營利組織之定義、功能與發展。非營利部門:組織與運作。臺北:巨流。 延伸查詢 | |